Sans Souci Vienna

This was my second stay at the Sans Souci. My partner and I loved it. Special shoutout to Daniel (doorman/bellman). He was there to greet us upon arrival and at departure. He was always professional and warm. He always remembered our names and greeted us in passing during the stay. The location is great, and it's within nice walking distance from most of the places we wanted to go. It will always be my go-to hotel in Vienna.

What an amazing hotel! Everything was perfect, the rooms, restaurant and the staff. Every little detail has been considered to make the experience so wonderful. A lovely surprise for my wife too, the staff brought her a cake on her birthday. Also, centrally located so we walked everywhere!

Actually the service was flawless . Amenities are excellent and quickly you feel yourself as if you were in a family inn . Restaurant at dinner and breakfast is at expectations . Excellent choice of foods and wine

We were delighted with our 4 night stay in a snowy Vienna winter. Had a lovely room, staff were really friendly and helpful and the location is great - close to pubic transport and in the midst of the arts and museums hub. Brekkie was excellent and we had one dinner in the restaurant - trad Viennese but with a modern twist.

The only shadow on all this is we booked with Booking.com and a breach very nearly resulted in a major scam. I’m pretty alert for possible scams but they had so much data I almost got fooled. Nonetheless, I’ve had to cancel and renew all my credit cards. Booking.com made the hotel front all the apologies when in fact Booking allowed a breach. I’ve written to them but have had no reply, much less an apology. Poor performance from Booking; hotel was unimpeachable.

Totally awesome experience. The best 5-star hotel we have stayed in and we have stayed in many. The accommodations, the staff, the "library", the food, the breakfast were all exceptional. The staff was incredible. All of the staff were efficient, friendly, professional and helpful. The room was well-decorated, had everything and was well thought out. We definitely plan to stay in this hotel when we are in Vienna.

Full marks, from beginning to end. The friendly reception at the start, the chocolate cake surprise (It was my birthday, I did not tell them. They must have seen it in my passport). Complimentory Champagne upon arrival. The room was very modern, clean, lovely bathroom and reception area for snowy shoes.

great experience, good hotel, excellent service, great food, they take care of everything, praise and recommendation

We stayed at the hotel in early December and the staff, the breakfasts, and our room were all fantastic. What stood out was the exceptional levels of customer service. While staying at the hotel, I sent a parcel back to Australia via Austrian Post. Long story short: the package was never sent. We checked out and a few days later, the hotel emailed me regarding the issue. By now I am very much an ex-guest and my parcel is not their business but staff returned to the post office (twice), retrieved my parcel, paid the post office to get my package released, re-packed it, & then facilitated with me to have DHL pick it up. If that’s not customer service, I don’t know what is. Thank you Sans Souci!

Impeccable service, food was delicious and the spa was maybe a little small but high quality. We only stayed for a night but wished we could stay longer!

It's a great hotel!
The service is excellent and the breakfast is amazing!
It's very well localized near to some many tourist attractions and to some many public transportation options.
The rooms are beautiful and they have the nice mix between the classic and the modern style.

Wonderful hotel, can’t think of anything negative to say. Every member of staff went out of their way to ensure our stay was perfect. What a wonderful way to spend Christmas, their Christmas Eve Gala Dinner was delicious.

Our family stayed here for four nights. Great service and location for museums! Breakfast spread was great every morning. The kids loved the big room and view! Thank you for the New Years champagne and coins! ✨👑⛸️🍾🥂🧳🎁

I don't have the words to describe how incredible this hotel is. My family and I stayed in the family suite and it was enormous. It boasted a full bedroom and en suite with a tub the size of a swimming pool. The kids had two twin beds set up in the living room area that was separate from the bedroom. They had their own bathroom in the foyer as well. Everything you could need was provided. All shampoo/conditioner/soaps, a Dyson hair dryer, lotions and toiletries. Breakfast was incredible. It had everything you could want. The bar was beautiful and we enjoyed drinks there at night. The bartender was so talented and will make whatever you want. The location was perfect, in fact we only needed one taxi the entire stay. You can walk everywhere. It was maybe 15 minutes walk to the Hofburg and from there into Old Town took no time at all. We were also able to walk to Rathausplatz and had dinner every night in Spittelburg. The spa was beautiful, we used the sauna and the pool. Everything was immaculate. Our rooms were cleaned twice a day. Truly an amazing stay. The staff were so helpful for any questions we had. Everyone was polite and spoke perfect English. This is a gem of a hotel.

This was my second stay of five nights at the hotel. Particularly friendly and accommodating staff in all areas of the hotel. Very comfortable beds and quiet surroundings ensure good rest. Breakfast buffet is extensive and the Spa is very welcome after exploring Vienna on cold, wintry days. We will return.

I felt really welcomed at the hotel. The fromt office manager Lisa was extremely kind and helped us feel really at home. The nice gentleman Marc was also great. He explained every single detail so I felt like I fit right in. He was very enthusiastic, which made the stay even more magical. The breakfast was also amazing. The quality of the food was out of this world. The room felt cosy and homey. Although I was pretty surprised by the giant mirror in front of the bed. I will DEFINITELY come back again. Everything feels like luxury, but the people here make it feel like home. I haven’t felt such a good atmosphere in a hotel for a really long time. If you want to feel like at home in Vienna. Definitely visit.

This lovely hotel location is very nice, close to centre but not directly in. That gives you ops not to rush but enjoy & relax!

We booked a family trip to Vienna to celebrate my husband’s birthday, and this hotel exceeded every expectation.

I had arranged for balloons to be placed in our room, and from the moment we arrived, everything was handled perfectly. The entire team was incredibly helpful, and we genuinely felt so well looked after throughout our stay.

Breakfast was absolutely beautiful — enjoying champagne in the morning made the occasion feel extra special. The spa facilities were fantastic and provided the perfect way to relax and unwind.

A huge thank you to everyone, from the front office team to housekeeping — every single detail was flawless. Our stay was truly fabulous.

We will most definitely be back and would highly recommend this hotel to anyone visiting Vienna.

Excellent location for numerous tourist attraction's. Easy access to hotel from Vienna Airport. Superb room which was warm and comfortable. Very clean room , restaurant and circulation areas. Excellent indoor swimming pool. Excellent breakfast and restaurant. All the staff were extremely friendly and helpful and knowledgeable about Vienna.

A perfect stay! The room was gorgeous. The food was great, and the staff could not have been more accommodating.

We especially loved the breakfast buffet and the on-site restaurants.

Beautiful hotel with original Roy Lichtenstein artworks displayed throughout. Very friendly and helpful staff everywhere.
The rooms were very clean, comfortable and luxuriously fitted out. Although it's a city centre hotel, the rooms were very quiet; no road noise. Loved the daily sweet treats in the room and the free room service coffee delivered all day.
Food was delicious. Breakfasts were varied, with daily specials. Loved the Vienna eggs. Had room service dinner one evening and it was absolutely lovely.
Located in the museum district so only 10-20 minutes in all directions to the main tourist attractions and Christmas market locations.
Really couldn't recommend this hotel highly enough.