Hotel Mabey Urubamba

Hotels
8.6 (23 reviews)
Carretera Urubamba - Ollantaytambo #802 Sector La Cantuta , Urubamba , pe

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Beautiful garden
Charming location
Friendly staff
Cons:
Cleanliness issues
Dated rooms
Limited breakfast options

Categories

Cleanliness
7.98
Cleanliness fell short of expectations with spider webs and dust noticed. Needs improvement.
Service
9.45
Most staff were friendly and accommodating, although some follow-up on issues was lacking.
Location
9.99
Beautifully located right in the city center, excellent for exploring.
Room Quality
7.44
Rooms were dated and some had heating issues; however, they were spacious.
Amenities
8.47
Beautiful gardens, but some amenities like heating and hot water need upgrades.
Value for Money
8.43
Price is reasonable for the location, though some elements need improvement.
Food and Beverage
7.98
Breakfast options were limited and not fresh; room service availability needs clarification.
Overall Experience
9.05
Charming hotel with potential, but improvements in cleanliness, amenities, and service needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:33

Property Description

Charming Building with Scenic Views
Hotel Mabey Urubamba offers a picturesque stay in a charming building with stunning views of Cusco's hills. The bright and spacious rooms feature parquet floors, heating, free Wi-Fi, minibars, and private bathrooms for a comfortable retreat.

Culinary Delights
Indulge in a delightful culinary experience at the hotel's restaurant, serving a wide variety of Peruvian and international dishes. Start your day with a delicious breakfast served daily to energize your adventures in Urubamba.

Convenient Location
Located just 1.5 km from Urubamba and with easy access to Cusco's Main Square, Hotel Mabey Urubamba provides a convenient base for exploring the area. Close proximity to the Ollantayambo train station and Velasco Astete Airport adds to the ease of travel.

Book your stay at Hotel Mabey Urubamba for a memorable experience amidst the beauty of Cusco!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 23 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 9.05
R
ravines family_with_children pe
8
Pros:

X

Cons:

X

2025-10-31 via Nuitee
F
Fabio couple pe
8
Pros:

Parece una aldea muy bonita con varias casas y dentro lleno de flores y paredes coloridas

Cons:

Mejorar la ducha

2025-10-19 via Nuitee
H
Henrry Sotelo couple us
5
Mixed Experience at a Beautifully Located Hotel
Pros:

The hotel is undeniably charming, with a gorgeous garden and a prime location right in the city center.

Cons:

I booked the ultimate suite hoping for a restful stay after a long trip, but unfortunately, the room's cleanliness fell short of expectations. Upon arrival, I noticed spider webs above the bed and visible dust under the furniture and behind the TV. I reported this to the front desk and shared photos via WhatsApp as requested, but received no follow-up or assistance.
On the bright side, the bathtub was a highlight perfect for a relaxing soak. Breakfast, however, was underwhelming. The buffet offered limited hot options, and on my final morning, I arrived ten minutes before closing only to find the doors already shut. Staff kindly offered coffee and scrambled eggs, but the food was lukewarm and clearly from earlier service.
Overall, the hotel has potential thanks to its location and ambiance, but attention to cleanliness and guest service needs improvement to truly deliver a premium experience.

2025-10-06 via Nuitee
G
goneAlberta Couples
6
Cold
Pros:

This is an attractive older hotel. The gardens are nice. The included breakfast was ok. Our room was large with wood floors and doors. We were cold and could not find temperature controls. The bathroom is small and lacks sufficient lighting or any storage.

2025-09-16 via Tripadvisor
J
J181FYnatashap Couples
4
Needs improvement.
Pros:

Looked beautiful but the rooms were very dated. The breakfast was poor - the food wasn’t fresh. The noise insulation was dreadful, we could hear every movement from rooms above. Needs work.

2025-09-11 via Tripadvisor
C
Christian family_with_children de
10
Pros:

Sehr schöne Anlage und Zimmer.
Überdurchschnittliches Frühstück.
Sehr freundliches und entgegenkommendes Personal.

Cons:

Die Zimmer zur Straße hin sind etwas laut, leider... Also besser nachfragen!

2025-07-24 via Nuitee
T
tamarafE8578GD NONE
4
Pros:

Pros: The gardens are beautiful, and the room was cute. The staff member who checked us in was helpful. The pillows and bed were reasonably comfortable. Breakfast was decent and offered an adequate selection.

Cons: The heater in our room was a portable space heater, and it didn't work properly, so the room was very cold. In the other room, our family had, there was a wall heater, and it seemed to do a better job. Both rooms had NO hot water, not even lukewarm. The lobby sign indicated that the restaurant offered dinner service, but when we entered, we were told that they were not open for dinner. The location is noisy with lots of traffic and barking dogs, so bring earplugs or use a white noise app.

With the beautiful view and the gorgeous grounds, this place has a ton of potential, but a few key upgrades are needed. If you do choose to stay here, the restaurant, Native, is a 5-6 minute walk, and we found excellent food and service there.

2025-07-20 via Tripadvisor
S
sarinaroffe Friends getaway Brooklyn, New York
10
Love this place for the Gardens
Pros:

Very quaint , large rooms, nice staff, clean, gorgeous gardens, game room, nice reception area. very accommodating.
Restaurant had a lovely dinner and a nice generous breakfast
we took a tuk tuk right outside to the local square for lunch.

2025-05-21 via Tripadvisor
2
211yanetm Couples
6
charming
Pros:

The hotel itself is beautiful and very charming however the area its in is very remote with nothing around. The beds were rock hard, impossible to get a good night sleep in. The restaurant was just ok, but there is no other options for meals. Breakfast was good enough.

2025-04-04 via Tripadvisor
7
704donaldv Couples
6
Nice, but…
Pros:

Pros: lovely grounds, friendly staff, walking distance to several restaurants.

Cons: very loud at night. Our room was near the front of the hotel so we heard street noise all night along with dogs that barked all night.
Our bed mattress was as hard as a rock. This combined with the noise made for two nights of poor sleep.

2024-11-10 via Tripadvisor
T
triotrois Family Lexington, Kentucky
10
Great location to relax and acclimatize
Pros:

Remote, relaxing, restful, and rustic. Loved it here. The rooms had everything we needed for a couple of days to acclimatize to the sacred valley. If we needed anything we just asked and we had it. I loved the location and the quietness of this place. The views were lovely. Breakfast was wonderful as well as dinner. Fresh food cooked when needed. Staff very friendly and helpful. Extra blankets were available as it was cold but we expected that with the location. Great family time.

2024-07-21 via Tripadvisor
T
T family with young children us
8
Overall, we enjoyed our stay.
Pros:

-Room was spacious.
-Front desk staff friendly
-Hot Water

Cons:

-Restaurant ordering was slow
-Restaurant staff overwhelmed
-Food just “okay.”

2024-06-17 via Nuitee
L
lily
8
Pros:

Clean ,service was good

2024-05-16 via Nuitee
H
H37OCnancyl Family
8
Great place to stay on you way to Machu Picchu
Pros:

The hotel is set up as small clusters of buildings making it feel like you are in a village. The place is charming, well maintained garden with benches to relax. The customer service is top notch. The rooms are quite comfortable. I would recommend this place if you are looking for a place to stay in Urubamba

2023-06-13 via Tripadvisor
E
ellaj666 Family Vancouver, British Columbia
10
Nice hotel
Pros:

Our family stayed at this place for 2 nights. We all love this place. Rooms are clean, staffs are so friendly and helpful. it is at a very convenient location too. I would highly recommend other to come

2023-05-31 via Tripadvisor
R
Richard222 NONE ca
8
Charming aging hotel
Pros:

Nice, large room, large bathtub with plenty of hot water. Easy walk into town and the excellent restaurant El Huacatay in easy walking distance. Aging buildings, but nice wood floors. Noise from upper floor for rooms on ground floor as well as road noise. Some electrical outlets were so used that plugs didn't stay in. Small grocery shops less than 100m away. Good choice for Sacred Valley. Our day trip to Machu Picchu left early, so they started breakfast earlier for us. No mini fridge

2022-11-28 via Tripadvisor
D
Dreamer420754 Solo travel
10
Very cuite hotel. I am very happy to be on that hotel.
Pros:

Very cuite hotel. I am very happy to be on that hotel. Very tasty breakfasts.
Environment is very beautiful.
The service of hotel is very good.
I hope next time i will come again back.
Very kind personal.

2022-11-08 via Tripadvisor
A
Ambassador314552 Friends getaway
10
Hotel Stay
Pros:

It’s great hotel with beautiful gardens and a nice pool. Great location, easy to find and very accessible right off the main highway. Very much enjoyed my stay and would highly recommend to all travellers.

2022-08-24 via Tripadvisor
A
Albyzullo NONE
6
Good place
Pros:

The place was very beautiful since has a lot of green area and was very confortable.
We find the room clean and we are satisfied.
The breakfast was quite good, even if offer a small choise of sweet dishes.
However we are satisfied even if unfortunately we stayed only one night

2022-07-03 via Tripadvisor
R
Robert family
8
Pros:

Outstanding landscape. It appeared to replicate a gated community.
Breakfast was below average, and cable T.V. did not offer any English-speaking stations.

2022-04-22 via Nuitee