Hyatt Place Chicago River North

Hotels
•
Hyatt Place
9 (1526 reviews)
66 West Illinois Street , Chicago , us

listing image 1
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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Included breakfast
Cons:
Cleanliness issues
Room issue with toilet door
No pool

Categories

Cleanliness
8
Some cleanliness issues reported, including hair on the bathroom floor.
Service
9.5
Numerous positive mentions of helpful and friendly staff, particularly Maria at breakfast.
Location
9.5
Excellent central location, within walking distance to restaurants and attractions.
Room Quality
8.5
Generally comfortable, but some issues reported with bathroom doors and missing facilities.
Amenities
8.5
Included breakfast is appreciated, though some amenities like a pool are missing.
Value for Money
9.5
Fair pricing considering location and included breakfast.
Food and Beverage
9
Breakfast has a nice selection and is included, but some guests were disappointed with the quality on certain days.
Overall Experience
9.5
Overall, most guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:18

Property Description

Luxurious Downtown Chicago Hotel

City Views and Culinary Delights
Experience the vibrant city of Chicago from iconic city views offered in select rooms. Indulge in Mediterranean-inspired small plates at the Zagat-rated Ema Restaurant, led by Top Chef star CJ Jacobson.

Modern Amenities and Business Facilities
Unwind in contemporary guest rooms equipped with a 42-inch HDTV and work area. Stay active at the 24-hour fitness center or host events in the flexible meeting spaces. Benefit from deluxe business amenities and cutting-edge technology, including remote printing services.

Book now to elevate your Chicago experience at Hyatt Place Chicago River North.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 58 per day.

Location

Property Accessibility

Total Disability Score: 37.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 5
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 1526 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9.5
A
Antoine • couple • us
8
2026-04-23 • via Nuitee
B
Bean • solo_traveller • us
10
Excellent facility and front of house staff. Still expensive for a single night.
Pros:

Had to skip breakfast

2026-04-23 • via Nuitee
L
Lisa • solo_traveller • us
10
First time in Chicago and staying in a Hyatt!
Pros:

Central location, great breakfast, Ema is delicious and all the staff seemed to go above and beyond; always a smile and asking what they can do for me!

Cons:

It was further than I thought from River; I’m not used to all the walking but it was good for me. No complaints about the property.

2026-04-22 • via Nuitee
S
silvia • family_with_children • it
8
2026-04-22 • via Nuitee
J
Jack • solo_traveller • us
8
2026-04-22 • via Nuitee
E
Elizabeth • extended_group • us
8
2026-04-20 • via Nuitee
T
Troy • couple • us
10
Relaxing and fun
Pros:

Beautiful

Cons:

Na

2026-04-19 • via Nuitee
N
nataliaeH9064NW • NONE
10
Short girls trip
Pros:

Our stay was brief but lovely. The area was full of things close by to do. The breakfast was amazing considering it was included. The staff were super friendly and accommodating. Specifically they helped us check in early as we had an early flight. They allowed for us to leave our bags after check out. The room was spacious and clean.

2026-04-18 • via Tripadvisor
C
Camille • couple • np
8
2026-04-16 • via Nuitee
E
Emir souleimane • family_with_children • us
8
2026-04-16 • via Nuitee
1
123sheilal • NONE • New York City, New York
6
It’s a okay place to stay
Pros:

The hotel was OK. A very standard old room with a terrible view. Breakfast was better than Holiday Inn, It’s not bad but it’s the same every day. Location is very convenient, Short walk to a lot of place. Bus and train station also close. In conclusion, It is a safe stay. Nothing too bad nothing too good, If you’re just wanna a warm and clean place to stay. It still a reasonable choice.

2026-04-15 • via Tripadvisor
P
Precious • solo_traveller • us
10
2026-04-15 • via Nuitee
G
graciela • couple • cl
10
Pros:

muy buen desayuno

2026-04-15 • via Nuitee
L
laurensC4341IT • NONE
6
Frustrating check-in experience
Pros:

Very frustrated that we were unable to check-in prior to 4:00pm despite the front desk staff telling us our room was ready. I've never had a hotel refuse to allow an early check-in when the room was ready. We were definitely not the only customers waiting in the lobby to check-in and frustrated about doing so. Once the clock changed to 4:00, the front desk staff said "okay, you may check-in now". Outside of that, which certainly set the tone for the stay, I will say the evening front desk staff were extremely hospitable when we called down for a few different items.

2026-04-13 • via Tripadvisor
L
Luis • solo_traveller • us
9
2026-04-13 • via Nuitee
L
Luis • extended_group • us
9
Pros:

The location and staff

2026-04-13 • via Nuitee
A
Alice • family_with_children • us
10
2026-04-13 • via Nuitee
E
Edson • extended_group • br
8
2026-04-13 • via Nuitee
R
Rodriguez • solo_traveller • us
8
Pros:

Location to variety of stores and restaurants.

Cons:

N/a

2026-04-13 • via Nuitee
• family_with_children • us
10
2026-04-13 • via Nuitee