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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private check-in/check-out
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Accessible parking
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Parking garage
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Minimarket on site
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Concierge service
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ATM/cash machine on site
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Electric vehicle charging station
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Food delivered to guest room
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Face masks for guests available
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Downtown Chicago Hotel
City Views and Culinary Delights
Experience the vibrant city of Chicago from iconic city views offered in select rooms. Indulge in Mediterranean-inspired small plates at the Zagat-rated Ema Restaurant, led by Top Chef star CJ Jacobson.
Modern Amenities and Business Facilities
Unwind in contemporary guest rooms equipped with a 42-inch HDTV and work area. Stay active at the 24-hour fitness center or host events in the flexible meeting spaces. Benefit from deluxe business amenities and cutting-edge technology, including remote printing services.
Book now to elevate your Chicago experience at Hyatt Place Chicago River North.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Room Max Guests Number: 5
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Room Max Guests Number: 5
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: Yes
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 62
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Excellent location, friendly helpful staff. Good size rooms, very good breakfast.
Water pressure was weak and room temp was a bit difficult to regulate. Parking was a couple of blocks away and very full , active.
This place was everything we needed after a long flight. The hospitality of the staffs, the room with that stunning city view. Just the best. It was wonderful. Hope to come back again. ❤️
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La atencion de los empleados fue excelente, buen trato y servicio amable
Restricciones con el agua a pesar de ser miembros
The staff was incredibly friendly and accommodating. I was staying at the hotel before the Chicago marathon and they made sure runners were taken care of - grab&go runners' breakfast and replenishment after the marathon were a super nice touch.
The room was also very spacious and comfortable.
The room was right across the fire department and we heard sirens a few times during the night.
It was so clean and professional and polite staff
No coffee or no hot water available at at the lobby
Houskeeping nur alle drei Tage😖
Story down below. The staff did get us a different room, so its better than nothing. However, it only had 1 queen bed for 5 people, so not exactly equivalent to the 2 beds and couch that we reserved.
Me and 4 friends booked a room with 2 queen beds and a pullout couch a week or two in advance for a concert in Chicago. While attending the concert and before we were able to check in, I received a voicemail at 10pm saying that if we did not call back immediately we would lose our room (even though I paid for it ahead of time). I could not answer as the concert was very loud, so after the concert I called back, and they informed me that they gave our room away to someone else. This is despite the fact that I booked the room for check-in after 11:00pm (which was an hour before they first called me) in addition to me responding to an email from the hotel saying that we were at a concert and that we would be checking in late. They informed me that they gave our room away because I booked through a third party and that they didn't have conformation of our stay. After emphatically telling them that we paid ahead and didnt have anywhere else to stay, they said that their sister location had a room for us. This would have been acceptable except for the fact that the room had one queen bed and not even a pullout couch for 5 people. They didn't even have cots for us to use. I am very disappointed that they gave away our room that was nonrefundable and paid for ahead of time because I was unable to call within an hour of a voicemail that they left at 10:00pm (this was their first attempt to contact me by the way). We did not receive any credit for the major downgrade of our room either. Frankly, this is the worst experience I have ever had at a hotel, and I cannot believe the shady practices that appear to be happening here.
Ubicación, el personal el trato la limpieza todo fue genial!
Location, excellent breakfast
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