Holiday Inn Sittingbourne by IHG

Hotels
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Holiday Inn Hotels & Resorts
7.8 (1638 reviews)
70 London Road , Sittingbourne , gb
+44 1795 410560

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Parking fees
Heating issues
Inconsistent food quality

Categories

Cleanliness
7.7
Clean room, but issues with temperature and faulty sockets.
Service
8.7
Staff were friendly and accommodating; good reception service.
Location
8.7
Convenient location for events.
Room Quality
7.7
Spacious but had issues with heating and plug sockets.
Amenities
6.7
Lack of EV charging facilities and some amenities were lacking.
Value for Money
8.2
Good overall value; breakfast and room quality were decent.
Food and Beverage
6.7
Food quality varies; breakfast is good, but dinners were overcooked.
Overall Experience
8
Overall comfortable stay, but several small issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:45

Property Description

Historic Charm with Modern Luxury

Period Features and Modern Amenities: Originally built as a private residence in 1880, the Holiday Inn Sittingbourne seamlessly blends historic charm with modern luxury. Each individually styled room features free Wi-Fi, a flat-screen TV, and luxurious en-suite bathrooms.

Dining with a View: Indulge in a culinary experience at Coniston Kitchen, boasting floor-to-ceiling windows and stunning views. Enjoy a buffet breakfast with full English and continental options, and savor Italian and Mediterranean specialties for dinner.

Explore Kent’s Treasures: Conveniently located in the heart of Kent, guests have easy access to historical sites like Leeds Castle and Canterbury Cathedral. With a private car park and proximity to Bluewater Shopping Centre, your stay at Holiday Inn Sittingbourne promises both relaxation and adventure.

Important information:

Please note if a guest books a standard room, a double or twin room will be allocated based on availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 1638 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 6.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8
K
Keith • family_with_children • gb
8
Pros:

Excellent location. Friendly staff. Very good breakfast.

2026-08-28 • via Nuitee
M
Michelle • couple • gb
9
2026-08-28 • via Nuitee
S
Simon • couple • gb
9
We had a good stay, it was comfortable and a decent breakfast to start the next day.
Pros:

The room was clean, the bed was comfortable. There was a TV, a good sized bathroom with a pretty good shower. The breakfast was really good. The staff were friendly and helpful. Basically, what you would expect of a Holiday Inn.

Cons:

There was some noise at night from people opening and closing doors, etc. We had to pay an extra £5 to park the car, which is common with this type of hotel, but surely this could be included in the room charge?

2026-08-26 • via Nuitee
V
Vanessa • couple • gb
1
2026-08-25 • via Nuitee
R
Robert • couple • gb
7
Wedding local, so perfect place to stay
Pros:

Location, bed, breakfast

Cons:

All good

2026-08-25 • via Nuitee
A
Anton • couple • gb
6
2026-08-24 • via Nuitee
M
Manil • family_with_children • gb
8
Great location and facilities, spacious and clean rooms, staff were the highlight.
Pros:

Staff were really friendly and helpful. There was a mix up in the booking (not hotel's fault) and they were really helful in sorting it out.

Cons:

Nothing in particular

2026-08-24 • via Nuitee
C
Cathryn • couple • gb
10
Excellent
Pros:

Second time staying here and it was amazing. Food, staff, rooms, short walk into town centre. Would highly recommend

2026-08-24 • via Nuitee
A
Andre • couple • gb
10
Beautiful, helpful staff
2026-08-24 • via Nuitee
M
Michael • family_with_children • gb
8
2026-08-18 • via Nuitee
B
Bradley • couple • gb
8
Relaxing
Pros:

The bar and restaurant areas was very relaxing.

Cons:

It was all fine

2026-08-16 • via Nuitee
L
Luke • solo_traveller • gb
9
Always good place to stop over when working in Kent
Pros:

Clean

Cons:

Nothing all ok

2026-08-16 • via Nuitee
K
Kelly • solo_traveller • gb
10
Cool, Comfy and worth the money!
Pros:

Staff were excellent and so very polite especially the new girl on reception. But all were friendly and accommodating.

Cons:

Absolutely nothing!

2026-08-16 • via Nuitee
J
Jade • couple • ie
7
Pros:

Bed was comfortable

Cons:

Room was really bare and didn’t feel welcoming I understand it’s a budget hotel but I think they could do with a little work

2026-08-16 • via Nuitee
B
Brendan • extended_group • gb
9
Enjoyed my stay and will come sgain
Pros:

Clean and organised

Cons:

Nothing

2026-08-15 • via Nuitee
D
Dwivedi • solo_traveller • gb
7
Pros:

toothpaste ans brush kit is a must . Toilets were opaque not happy

Cons:

Breakfast option
Helpful staff

2026-08-14 • via Nuitee
S
Sharna • couple • gb
9
2026-08-12 • via Nuitee
A
Andrew • solo_traveller • gb
10
Lovely hotel
Pros:

Friendly staff and very clean. Breakfast was superb.

Cons:

Long walk from station but that's not the hotels fault.

2026-08-11 • via Nuitee
L
Lee • family_with_children • lu
7
2026-08-10 • via Nuitee
N
Neil • solo_traveller • gb
6
Pros:

Breakfast was nice

Cons:

No privacy in the bathroom with door gaps and no lock fitted. Very strange. The room was very dated. For the price of the room it was disappointing.

2026-08-10 • via Nuitee