Holiday Inn Sittingbourne by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (1487 reviews)
70 London Road , Sittingbourne , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Parking fees
Heating issues
Inconsistent food quality

Categories

Cleanliness
7.7
Clean room, but issues with temperature and faulty sockets.
Service
8.7
Staff were friendly and accommodating; good reception service.
Location
8.7
Convenient location for events.
Room Quality
7.7
Spacious but had issues with heating and plug sockets.
Amenities
6.7
Lack of EV charging facilities and some amenities were lacking.
Value for Money
8.2
Good overall value; breakfast and room quality were decent.
Food and Beverage
6.7
Food quality varies; breakfast is good, but dinners were overcooked.
Overall Experience
8
Overall comfortable stay, but several small issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:45

Property Description

Historic Charm with Modern Luxury

Period Features and Modern Amenities: Originally built as a private residence in 1880, the Holiday Inn Sittingbourne seamlessly blends historic charm with modern luxury. Each individually styled room features free Wi-Fi, a flat-screen TV, and luxurious en-suite bathrooms.

Dining with a View: Indulge in a culinary experience at Coniston Kitchen, boasting floor-to-ceiling windows and stunning views. Enjoy a buffet breakfast with full English and continental options, and savor Italian and Mediterranean specialties for dinner.

Explore Kent’s Treasures: Conveniently located in the heart of Kent, guests have easy access to historical sites like Leeds Castle and Canterbury Cathedral. With a private car park and proximity to Bluewater Shopping Centre, your stay at Holiday Inn Sittingbourne promises both relaxation and adventure.

Important information:

Please note if a guest books a standard room, a double or twin room will be allocated based on availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1487 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 6.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8
A
Ali • couple • gb
10
2026-04-11 • via Nuitee
M
Mm&Aa • family_with_children • gb
10
One Night In Sittingbourne
Pros:

One Night Stay Visiting Local Attractions, great value, nice location great breakfast and very helpful staff

Cons:

N/A

2026-04-11 • via Nuitee
H
Henderson • couple • gb
10
2026-04-11 • via Nuitee
V
Valerie • family_with_children • gb
5
Cooked Breakfasts options were all cold
Pros:

Staff, comfortable beds.

Cons:

All the cooked breakfast options were cold.

2026-04-11 • via Nuitee
A
Adebayo • couple • gb
10
2026-04-08 • via Nuitee
A
Aaron • family_with_children • gb
10
Pros:

Awesome location for what we wanted, clean , lovely staff and the breakfast was great for the hangover

Cons:

Only 1 key card, my fault should of asked for 2 lol

2026-04-08 • via Nuitee
D
Dylan • couple • gb
8
Pros:

The beds were comfortable and the nice Creme egg was a little touch to my easter stay. I had a lovely man at reception who brought up my pizza that I got delivered and he brang it up to my room. That was so kind of him. Great service.

Cons:

The Breakfast I

2026-04-06 • via Nuitee
T
Tom Ellison • family_with_children • gb
5
2026-04-06 • via Nuitee
D
Duduzile Ellie • extended_group • gb
5
Facilities abit outdated
Pros:

location

Cons:

Too noisy.Staff talking in corridors.People banging doors.

2026-04-06 • via Nuitee
C
Clements • extended_group • gb
8
Enjoyable stay with friendly staff in a clean room, great!
Pros:

We liked the friendly staff and they were helpful when asked questions. It’s conveniently located for where we wanted. A nice car park and a phone call to let us know the larger lift was out of order as we were booked in an accessible room.

Cons:

Complementary tray was basic and there’s not fresh coffee in the rooms. We don’t drink instant and after tasting the Starbucks (from downstairs) it tasted fishy. The breakfast coffee tasted of cardboard-ish (if that’s possible) so I think the machine might if needed cleaning because when we had the breakfast coffee on our last stay it was fantastic and I actually mentioned it in my review. I think there could be more choice with the continental breakfast or a better choice of bread etc otherwise everything else was great

2026-04-06 • via Nuitee
O
Ogunnusi • family_with_children • gb
9
Pros:

It was pretty impressive all round.

Cons:

Didn't get the main parking quickly enough. Was at the overflow car park

2026-04-06 • via Nuitee
C
Clements • couple • gb
9
Friendly staff and nice and clean
Pros:

Staff were lovely and helpful, I got a call beforehand to let us know that one of the lifts were out of order which we appreciated because I’m disabled so I knew I could only use my smaller wheelchair. After asking the cleaner to replenish the complementary tray (we stayed 3 nights) and towels she did it with a smile and emptied the bin etc. reception staff were nice and the breakfast staff were efficient and friendly.

Cons:

The larger lift not working and the complementary tray is quite basic. We would have liked the option of fresh coffee in our room. Although Starbucks is downstairs it closes at 10pm and after ordering one after breakfast it tasted fishy. Also the breakfast coffee tasted cardboard-ish……… whereas last time we stayed it was lovely. There wasn’t sweetener on hand, it had to be hunted for every time we needed some.

2026-04-06 • via Nuitee
M
Michelle • couple • gb
10
Convenient location, good sleep and nice breakfast !
Pros:

Clean and modern

Cons:

Nothing

2026-04-05 • via Nuitee
S
Steve • solo_traveller • gb
9
No issues
Pros:

All went well which was enhanced by the ever so polite and efficient staff on every stay

2026-03-30 • via Nuitee
S
STEPHEN • family_with_children • gb
10
Pros:

Great staff. Rooms very clean and tidy. Perfect stay.
Our tv was not working in our room. So we were upgraded to a bigger room.
Also given 2 free drinks at the bar.

Cons:

Paid £5 per night to park. But on our 2nd night they had a function on. When we returned from The wedding we had been too. There were no parking bays. The hotel should only let people staying at the hotel a parking bay.
Or if they have a function on' only sell bays are not already booked. If you are staying at the hotel you should have a parking space.

2026-03-29 • via Nuitee
R
Rachel • couple • gb
10
very comfortable
Pros:

Nice rooms, staff helpful, lovely gardern. Good value for money

Cons:

Clean, friendly, Food was ok

2026-03-26 • via Nuitee
P
Paul • family_with_children • gb
7
2026-03-24 • via Nuitee
D
david • couple • gb
9
Have stayed more than once, always good
Pros:

Great breakfast. As was room.

2026-03-23 • via Nuitee
M
MARDIN • couple • gb
10
Nice to stay
Pros:

Clean

2026-03-23 • via Nuitee
,
, Bercik • family_with_children • gb
9
2026-03-21 • via Nuitee