Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly service
Clean rooms
Good breakfast options
Convenient location
Cons:
Noise from events
Incomplete amenities
Unfriendly reception staff

Categories

Cleanliness
8.21
Most reviews mention cleanliness positively, but some indicate issues with room temperature and amenities.
Service
9.18
Many reviews praise the service as exceptional, especially highlighting friendliness and helpfulness of the staff.
Location
8.72
A few reviews commend the hotel's location for its quiet environment and accessibility.
Room Quality
7.67
Several comments mention issues with room temperature, noise during the night, and lack of air conditioning.
Amenities
7.7
There are concerns about the availability of basic amenities like air conditioning and WiFi.
Value for Money
8.66
Generally viewed as good value for money based on location and services provided.
Food and Beverage
9.21
Many reviews emphasized the quality and variety of breakfast options available.
Overall Experience
8.68
Positive overall experience with some noted challenges that do not detract significantly from guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:44

Property Description

Wellness Centre, Conference Rooms, and Restaurant
Novum Hotel offers a Wellness Centre for relaxation, conference rooms for business meetings, and a restaurant serving regional and Mediterranean cuisine.

Family-Friendly Amenities
With a kid's corner, children's cots, and a special restaurant menu, Novum Hotel caters to families traveling with little ones.

Convenient Facilities and Services
Enjoy free WiFi, sauna access, and 24/7 front desk assistance at Hotel Novum & Spa. Plus, benefit from free monitored parking and bicycle storage during your stay.

Book your stay at Novum Hotel now to experience a perfect blend of comfort and convenience.

Important information:

Please note that Spa is closed on Sundays and holidays. Additional treatments have to be booked in advance directly with the property.

The balcony is available only in some rooms, please let the property know in advance whether you want such a room and, if available, it will be prepared for you.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 168 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.68
A
Alin • solo_traveller • ro
10
Pros:

Good location, along to Vistula bike track, nice room, comfortable and clean. Very good breakfast. Place for bikes inside.

2026-07-24 • via Nuitee
P
Petri Vehmanen • solo_traveller • fi
9
Pros:

Siisti, rauhallinen hotelli.
Ystävällinen henkilökunta.
Hotellin ravintola hyvä.

Cons:

-

2026-07-23 • via Nuitee
O
O.Tom. • solo_traveller • it
7
Pros:

Colazione internazionale buona, parcheggio adiacente privato , camera grande e confortevole.

Cons:

Aria condizionata non funzionante.

2026-07-22 • via Nuitee
W
Waldemar • couple • pl
9
Przyjemny hotel
2026-07-20 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-07-18 • via Nuitee
J
Janusz • solo_traveller • pl
9
2026-07-16 • via Nuitee
D
Dominika Sylwia • solo_traveller • at
6
2026-07-16 • via Nuitee
A
Anna • solo_traveller • pl
6
Pros:

Miły personel

Cons:

Brak lodówki, pierwszy raz coś takiego spotykam w hotelu, resztka żelu pod prysznicem, nieczynna sauna, przy dokonywaniu rezerwacji powinna być informacja.

2026-07-16 • via Nuitee
K
Korcez • solo_traveller • pl
8
2026-07-15 • via Nuitee
K
Komóczi • solo_traveller • hu
10
2026-07-15 • via Nuitee
W
Witkowska • couple • pl
10
Super
Pros:

Lokalizacja hotelu

Cons:

Nie było takich rzeczy

2026-07-15 • via Nuitee
K
Krzysztof • couple • pl
9
2026-07-13 • via Nuitee
T
TheEarth • solo_traveller • pl
10
Dziękuję;)
Pros:

Bardzo dziękuję za profesjonalne podejście do mojego problemu. Panie były mega pomocne. Bardzo dziękuję i polecam za zangarzowanie i profesjonalne podejście. ;)

2026-07-13 • via Nuitee
Łukasz • extended_group • pl
3
Niestety w jednym z zajmowanych pokoi - gryzące robactwo. Najprawdopodobniej pluskwy.
2026-07-12 • via Nuitee
J
Jerzy • couple • pl
8
2026-07-09 • via Nuitee
A
Anna • couple • pl
10
Super miejsce na nocleg
Pros:

Śniadanie można dokupić na miejscu w hotelu, duży wybór potraw, świetna kawa, doskonała i pomocna obsługa

2026-07-07 • via Nuitee
M
maciej • couple • pl
5
2026-07-06 • via Nuitee
R
Robert • couple • pl
8
2026-07-04 • via Nuitee
G
Grzegorz • solo_traveller • pl
8
2026-06-30 • via Nuitee
M
Marzena • solo_traveller • pl
8
2026-06-30 • via Nuitee