Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly service
Clean rooms
Good breakfast options
Convenient location
Cons:
Noise from events
Incomplete amenities
Unfriendly reception staff

Categories

Cleanliness
8.21
Most reviews mention cleanliness positively, but some indicate issues with room temperature and amenities.
Service
9.18
Many reviews praise the service as exceptional, especially highlighting friendliness and helpfulness of the staff.
Location
8.72
A few reviews commend the hotel's location for its quiet environment and accessibility.
Room Quality
7.67
Several comments mention issues with room temperature, noise during the night, and lack of air conditioning.
Amenities
7.7
There are concerns about the availability of basic amenities like air conditioning and WiFi.
Value for Money
8.66
Generally viewed as good value for money based on location and services provided.
Food and Beverage
9.21
Many reviews emphasized the quality and variety of breakfast options available.
Overall Experience
8.68
Positive overall experience with some noted challenges that do not detract significantly from guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:44

Property Description

Wellness Centre, Conference Rooms, and Restaurant
Novum Hotel offers a Wellness Centre for relaxation, conference rooms for business meetings, and a restaurant serving regional and Mediterranean cuisine.

Family-Friendly Amenities
With a kid's corner, children's cots, and a special restaurant menu, Novum Hotel caters to families traveling with little ones.

Convenient Facilities and Services
Enjoy free WiFi, sauna access, and 24/7 front desk assistance at Hotel Novum & Spa. Plus, benefit from free monitored parking and bicycle storage during your stay.

Book your stay at Novum Hotel now to experience a perfect blend of comfort and convenience.

Important information:

Please note that Spa is closed on Sundays and holidays. Additional treatments have to be booked in advance directly with the property.

The balcony is available only in some rooms, please let the property know in advance whether you want such a room and, if available, it will be prepared for you.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 118 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.68
N
Natalia • extended_group • pl
9
2026-02-10 • via Nuitee
M
Magdalena • solo_traveller • pl
10
2026-02-08 • via Nuitee
N
Nowak • couple • pl
1
2026-01-27 • via Nuitee
A
ARKADIUSZ • couple • gb
8
Cons:

Materace słabej jakości Oraz poduszki .

2026-01-27 • via Nuitee
P
Poliakova • couple • pl
10
Супер
Pros:

Чисто тепло тихо комфортно

2026-01-25 • via Nuitee
P
Pasikowski • couple • pl
8
2026-01-22 • via Nuitee
K
Kaczorowski • family_with_children • pl
8
2026-01-19 • via Nuitee
Z
Zofia • couple • pl
9
2026-01-19 • via Nuitee
K
Klaudiusz • couple • pl
8
Pros:

dziękuję za pozostawienie posiłków po zamknięciu restauracji. Byliśmy późno. Personel super!

Cons:

niska ocena wynika z jakości łóżek. bardzo ważkie i materac ubity. Dwa razy w nocy prawie spadłem z łóżka....

2026-01-19 • via Nuitee
Łukasz • solo_traveller • pl
6
2026-01-19 • via Nuitee
M
Michał • solo_traveller • pl
8
Pros:

Śniadanie ok, można powiedzieć, że standardowe, niczym się nie wyróżniające na tle innych hoteli tej klasy.
Bardzo smaczne dania, które można zamówić i spożyć w hotelowym lobby.

Cons:

Możliwość skorzystania z oferty restauracyjnej dopiero od godziny 16-stej i to też w lobby a nie hotelowej restauracji.

2026-01-18 • via Nuitee
K
Kukiełka • couple • pl
9
2026-01-16 • via Nuitee
C
Czujo • solo_traveller • de
8
2026-01-09 • via Nuitee
Y
yılmaz • couple • pl
10
2026-01-08 • via Nuitee
P
Patrycja • couple • pl
8
Pros:

Obsługa bardzo przyjemna , w pokoju czystość na wysokim poziomie

Cons:

Nie zostaliśmy poinformowani wcześniej od której do której jest sauna i również o tym że jeśli chodzi o jaki kolwiek masaż trzeba rezerwować wcześniej , przez co nie skorzystaliśmy ani z jednego ani z drugiego

2026-01-04 • via Nuitee
I
Iryna • couple • dk
9
Ми задоволені проживанням
Pros:

Затишно, чисто, на сніданок великий вибір продуктів. Гарний бар. Паркінг з моніторингом

Cons:

Немає шампуню і конденціонеру для волосся

2026-01-01 • via Nuitee
K
Karaś • couple • pl
10
Optymalna jakość i obsluga
Pros:

Idealna obsługa, Pani Maja na recepcji mimo, ze to sylwester, i jest w pracy bardzo miła i pomocna. Znakomita obsługa, polecam

2026-01-01 • via Nuitee
P
Piotr • extended_group • pl
9
2025-12-21 • via Nuitee
Y
Yevhen • couple • ua
10
2025-12-21 • via Nuitee
J
Jan • solo_traveller • cz
10
2025-12-12 • via Nuitee