Las Torres de Ugarte

Hotels
9.1 (422 reviews)
Calle Ugarte 401-A , Arequipa , pe

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
8.35
Some reviews mentioned issues with cleanliness and pest problems.
Service
9.85
Staff was consistently described as friendly and helpful.
Location
9.35
Multiple reviews highlighted the excellent location near important attractions.
Room Quality
8.85
Room quality rated well, but there were some comments about small rooms.
Amenities
8.85
Amenities were generally well-received, including breakfast options.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
9.35
Many positive comments about breakfast and dining options.
Overall Experience
9.35
Overall, guests had a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:10

Property Description

Historic Charm and Modern Comfort
Las Torres de Ugarte, nestled just steps away from the Monastery of Santa Catalina, seamlessly blends colonial elegance with contemporary amenities. The rooms boast private bathrooms, cable TV, and complimentary Wi-Fi, ensuring a comfortable stay.

Convenient Location and Services
Situated a mere 300 meters from the main square, guests can easily explore the vibrant Mercaderes street and nearby attractions. Enjoy a complimentary buffet breakfast before seeking tourism information or indulging in a relaxing massage session.

Local Heritage and Accessibility
Immerse yourself in history with the Casa de la Moneda nearby or take a short 8 km drive to Rodriguez Ballon Airport. Book your stay at Las Torres de Ugarte for a memorable experience in central Arequipa.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Location

Guest Reviews

9.1
Based on 422 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 9.35
Overall Experience: 9.35
M
Martina extended_group it
8
Pros:

La gentilezza del personale e la posizione

2026-08-08 via Nuitee
E
Ernesto solo_traveller es
9
2026-08-08 via Nuitee
A
Ariane solo_traveller be
8
Pros:

Le personnel était adorable, gentil, dévoué et souriant.
Le lit était immense.

Cons:

La salle de bain pas très pratique mais tout a fait fonctionnelle.

2026-08-08 via Nuitee
R
Ricardo solo_traveller es
10
Pros:

Hotel céntrico, habitaciones triples limpias, cómodas y amplias, calefacción, buen desayuno en la azotea y personal muy amable. En particular, la recepcionista, Angela, que como su nombre indica es un ángel de amabilidad, dulzura y eficacia. Gracias, Angela, por ayudarnos y atendernos como lo hiciste, hacia tiempo que no encontrábamos a un ser de luz como tú. Eres maravillosa. Gracias de parte de nuestra familia.

Cons:

Todo perfecto.

2026-08-08 via Nuitee
M
Mathieu family_with_children fr
9
2026-08-08 via Nuitee
G
Gary solo_traveller gb
10
Pros:

Reception staff very helpful. They were extremely kind to my partner when she had a couple of medical needs.

2026-08-07 via Nuitee
G
Gary solo_traveller gb
10
Pros:

Very accommodating reception staff.

2026-08-07 via Nuitee
J
Justine couple fr
9
Pros:

Terrasse bien exposée avec une belle vue ! Le personnel est très gentil.

Cons:

La salle de bain est petite et pas forcément bien agencée avec les toilettes.

2026-08-06 via Nuitee
A
ADAM solo_traveller il
10
2026-07-25 via Nuitee
E
Erika Kóródi family_with_children hu
10
A great stay, would definitely stay again
Pros:

Helpful and kind staff, beautiful view from the rooftop, great noise isolation of the widows, abundant breakfast, comfortable beds, central location.

2026-07-24 via Nuitee
E
Erika Kóródi family_with_children hu
10
2026-07-24 via Nuitee
E
Erika Kóródi family_with_children hu
10
Pros:

Great location, friendly and helpful staff, Lolo - the giant turtle

2026-07-24 via Nuitee
J
julio solo_traveller es
9
Un hotel con encanto en una ciudad maravillosa
Pros:

Todo en general ! Muy limpio, tiene un patio precioso y una terraza perfecta para desayunar, además tiene servicio de cocina en el desayuno, son súper amables y atentos , Angela que es un encanto
Todo perfecto

2026-07-22 via Nuitee
A
Andrea Giacomo solo_traveller it
9
Pros:

Bella la colazione sulla terrazza. Buoni servizi in camera con cassaforte e minifrigo. Personale gentilissimo. Adorabile la tartaruga in giardino.

Cons:

La moquette in camera. Bagno un po' vecchio.

2026-07-22 via Nuitee
H
Hernandez Valero solo_traveller es
8
2026-07-20 via Nuitee
R
Ruth extended_group pe
9
Muy buena
Pros:

Excelente servicio, muy buena ubicación, desayuno muy bueno

Cons:

La calefacción algo tenue

2026-07-20 via Nuitee
M
María José solo_traveller es
9
Buen hotel en una excelente ubicación
Pros:

Camas cómodas y amplias. Personal de recepción muy amable y atento. Buen desayuno. Ubicacion excepcional, a 5 min de la plaza de armas.

Cons:

Un poco frío en la habitacion. Había un calentador pero hacía muchísimo ruido, así que lo apagamos para dormir.

2026-07-18 via Nuitee
M
Maya solo_traveller ca
8
Very good choice close to the monestary.
Pros:

The location was great.

Cons:

The window into the hallway in our room.

2026-07-14 via Nuitee
V
Valerie solo_traveller fr
10
Pros:

Excellent hôtel à tout point de vue.
Une chambre au calme, très propre, des lits confortables.
Une situation à proximité immédiate des sites du centre historique. À ce sujet, Arequipa mérite qu'on s'y attarde.
Un petit déjeuner buffet complet, sur la terrasse. Que c'était agréable !
Et sans oublier le personnel à l'accueil très sympathique.

Cons:

J'ai juste trouvé que la température dans la chambre était assez élevée.

2026-07-14 via Nuitee
G
girovaga0 solo_traveller it
10
2026-07-08 via Nuitee