Las Torres de Ugarte

Hotels
9.1 (308 reviews)
Calle Ugarte 401-A , Arequipa , pe

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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
8.35
Some reviews mentioned issues with cleanliness and pest problems.
Service
9.85
Staff was consistently described as friendly and helpful.
Location
9.35
Multiple reviews highlighted the excellent location near important attractions.
Room Quality
8.85
Room quality rated well, but there were some comments about small rooms.
Amenities
8.85
Amenities were generally well-received, including breakfast options.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
9.35
Many positive comments about breakfast and dining options.
Overall Experience
9.35
Overall, guests had a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:10

Property Description

Historic Charm and Modern Comfort
Las Torres de Ugarte, nestled just steps away from the Monastery of Santa Catalina, seamlessly blends colonial elegance with contemporary amenities. The rooms boast private bathrooms, cable TV, and complimentary Wi-Fi, ensuring a comfortable stay.

Convenient Location and Services
Situated a mere 300 meters from the main square, guests can easily explore the vibrant Mercaderes street and nearby attractions. Enjoy a complimentary buffet breakfast before seeking tourism information or indulging in a relaxing massage session.

Local Heritage and Accessibility
Immerse yourself in history with the Casa de la Moneda nearby or take a short 8 km drive to Rodriguez Ballon Airport. Book your stay at Las Torres de Ugarte for a memorable experience in central Arequipa.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 308 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 9.35
Overall Experience: 9.35
S
Susana • couple • cl
10
Pros:

Todo

2026-01-28 • via Nuitee
D
Diogo • extended_group • br
8
Pros:

Localização excelente, custo benefício muito bom!

Cons:

O cafe da manha poderia ser melhor

2026-01-27 • via Nuitee
C
Carmen Pamela • extended_group • br
9
Lindo hotel para compartir en familia
Pros:

Las habitaciones fueron muy amplias con camas muy cómodas, y todo limpio.

El desayuno tambien muy bueno y variado!

Y la vista desde el piso del desayuno fue hermosa!

Bonus: Amamos a Lolo, la tortuga, siempre nos sacaba una sonrisa 🐢

Cons:

Se fue la luz en la tarde sin previsión de regreso, no nos dieron una solución proactivamente, pero luego que la sugerimos muy amablemente nos cambiaron.

2026-01-25 • via Nuitee
W
Wilfredo • couple • pe
9
2026-01-19 • via Nuitee
A
Angela • family_with_children • co
9
Perfecto!!
Pros:

Muy amables. Con costo adicional pero nos permitieron check in temprano. Muy completo y rico el desayuno. La habitación muy cómoda. Cerca de los sitios turísticos

Cons:

Nada

2026-01-19 • via Nuitee
O
ORIOL • couple • es
9
Lindas vistas!
Pros:

El jardín, la terraza y el personal fue sumamente amable y servicial

Cons:

El tamaño d la habitación un poco pequeño

2026-01-19 • via Nuitee
L
Luis Dario • extended_group • pe
10
Satisfaccion y cuartos calidos
Pros:

Muy bueno.Buen pan y jugo.Buen queso y jamon

Cons:

Que sirviersn almuerzo y cena.

2026-01-19 • via Nuitee
O
oscar • family_with_children • pe
10
Excelente hotel
Pros:

Me gusto todo, desde la atención, la logística, buen ambiente y servicio etc

Cons:

Todo estuvo bien

2026-01-19 • via Nuitee
E
emilie • extended_group • fr
8
Pros:

Le personnel incroyablement gentil
La situation parfait
Le jardin super aussi

Cons:

Le cote un peu vintage

2026-01-13 • via Nuitee
B
Belen • extended_group • es
10
2026-01-11 • via Nuitee
B
Belen • extended_group • es
10
Una estancia muy recomendable
Pros:

Todo

Cons:

Nada

2026-01-11 • via Nuitee
J
Jinko • couple • pe
8
Lindo hotel, excelente ubicación
Pros:

Lindo hotel, la ubicación increíble cerca de todo en el centro, el desayuno super rico también y el personal muy servicial.

Cons:

El baño era un poco incómodo

2026-01-07 • via Nuitee
D
David • couple • pt
10
2026-01-05 • via Nuitee
I
Isabel • couple • de
10
Pros:

Location near to Plaza de armas, near to several restaurants. Staff was very friendly. Comfortable beds. The turtle was a highly for our children.
Nice breakfast, fresh juice

Cons:

The street was for moments quite noise. But in the evening quiet.

2025-12-18 • via Nuitee
A
Alexander • solo_traveller • de
8
2025-12-13 • via Nuitee
G
Gabriela • couple • pe
10
Pros:

Me gustó más la limpieza, la buena atención del personal quienes son muy amables, la ubicación y el desayuno...todo me gustó.

2025-12-13 • via Nuitee
F
Fabrizio • couple • ch
8
2025-12-04 • via Nuitee
P
Pierpaolo • couple • it
9
Pros:

Posizione, cortesia del personale e colazione

Cons:

Camere piccole e senza finestre esterne…

2025-11-23 • via Nuitee
R
Robert • couple • nl
9
Fijn hotel op een goede locatie
Pros:

Mooi hotel op een fijne locatie, aan de rand van het historische centrum. Ruime kamer en een goede douche. Het uitgebreide ontbijt serveert men op een mooi dakterras, met uitzicht over de stad.

Cons:

net

2025-11-18 • via Nuitee
D
Daniel • solo_traveller • se
10
Excellent
Pros:

Friendly and helpful staff, nice rooftop area for breakfast, close to restaurants and Plaza de Armas,

Cons:

Bed could have been softer, bathroom was very small.

2025-11-17 • via Nuitee