Las Torres de Ugarte

Hotels
9.1 (336 reviews)
Calle Ugarte 401-A , Arequipa , pe

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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
8.35
Some reviews mentioned issues with cleanliness and pest problems.
Service
9.85
Staff was consistently described as friendly and helpful.
Location
9.35
Multiple reviews highlighted the excellent location near important attractions.
Room Quality
8.85
Room quality rated well, but there were some comments about small rooms.
Amenities
8.85
Amenities were generally well-received, including breakfast options.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
9.35
Many positive comments about breakfast and dining options.
Overall Experience
9.35
Overall, guests had a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:10

Property Description

Historic Charm and Modern Comfort
Las Torres de Ugarte, nestled just steps away from the Monastery of Santa Catalina, seamlessly blends colonial elegance with contemporary amenities. The rooms boast private bathrooms, cable TV, and complimentary Wi-Fi, ensuring a comfortable stay.

Convenient Location and Services
Situated a mere 300 meters from the main square, guests can easily explore the vibrant Mercaderes street and nearby attractions. Enjoy a complimentary buffet breakfast before seeking tourism information or indulging in a relaxing massage session.

Local Heritage and Accessibility
Immerse yourself in history with the Casa de la Moneda nearby or take a short 8 km drive to Rodriguez Ballon Airport. Book your stay at Las Torres de Ugarte for a memorable experience in central Arequipa.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AQP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 336 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 9.35
Overall Experience: 9.35
R
Raul • couple • br
9
Pros:

Localização excelente, ótimo café da manhã, equipe simpática. Muito boa opção para conhecer Arequipa.

Cons:

Nada.

2026-05-09 • via Nuitee
S
Stefan • family_with_children • de
10
Schönes Hotel in perfekter Lage – empfehlenswert
Pros:

Las Torres de Ugarte ist ein sehr schönes Hotel in der Altstadt von Arequipa, direkt in der Nähe der Mauer des Klosters Santa Catalina. Mit Uber von und zum Flughafen in 25 Minuten für ca. 25 PEN.
Viele Sehenswürdigkeiten, Restaurants und der Plaza de Armas sind bequem in wenigen Minuten zu Fuß erreichbar. Von der Dachterrasse hat man einen schönen Blick auf die umliegenden Berge.

Wir hatten ein ruhiges Zimmer im liebevoll gestalteten, kolonial angehauchten Innenhof, der ein echtes Highlight ist – inklusive einer großen Schildkröte, die sich ab und zu blicken lässt. Die Betten waren bequem, das Bad hatte jederzeit warmes Wasser und das Zimmer war mit einer Klimaanlage zum Heizen und Kühlen ausgestattet.

Das Personal hat uns ausgesprochen freundlich empfangen und war während unseres gesamten Aufenthalts sehr herzlich, hilfsbereit und zuvorkommend. Das Frühstücksbuffet auf der Dachterrasse war super und ausreichend; zwei Mitarbeiterinnen bereiten dort alles frisch zu.

Zum Abschluss unserer Peru-Reise wollten wir uns etwas Besonderes gönnen – und dieses Hotel war genau die richtige Wahl. Auch wenn es etwas teurer war als andere Unterkünfte auf unserer Reise, hat es sich absolut gelohnt. Wir werden unseren Aufenthalt in sehr guter Erinnerung behalten.

Cons:

nichts zu bemängeln

2026-05-09 • via Nuitee
K
Kris • family_with_children • be
10
2026-05-08 • via Nuitee
I
Ishay • couple • ca
10
Pros:

Perfect location
Stuff is very helpful
Our rooms on the ground level were spacious
Breakfast was delicious

Cons:

Nothing

2026-05-07 • via Nuitee
R
Rainer • solo_traveller • nl
10
2026-05-03 • via Nuitee
R
Rainer • solo_traveller • nl
10
2026-05-03 • via Nuitee
J
Jessica • solo_traveller • ca
7
2026-05-03 • via Nuitee
J
Joost • couple • bq
9
2026-05-03 • via Nuitee
N
Nienke • couple • nl
9
Erg fijn hotel op een perfecte locatie in Arequipa. Veel trekpleisters van de stad binnen 5min lopen.
Pros:

Het personeel was erg aardig en behulpzaam en sprak goed Engels. De locatie van dit hotel is echt perfect.

Cons:

De badkamer was een beetje klein.

2026-05-01 • via Nuitee
C
Caroline • solo_traveller • ca
8
Pros:

J’ai adoré l’'accueil et le personné dévoué, la terrasse et les petits déjeuners.

Cons:

Nous avions un chambre côté route et c’était très bruyant.

2026-05-01 • via Nuitee
W
Wolfgang • solo_traveller • de
9
2026-04-27 • via Nuitee
M
Marie • extended_group • no
7
2026-04-27 • via Nuitee
J
Jaime Alberto • family_with_children • mx
9
Pros:

Nos gusto el trato en general de todos los empleados en especial la Senhora Angela. Desayuno optimo

2026-04-27 • via Nuitee
J
Joselita • solo_traveller • br
9
2026-04-27 • via Nuitee
N
Nicolas • family_with_children • fr
9
Une bonne adresse
Pros:

Personnel agréable , professionnel et à l’écoute . Hôtel très bien situé .

2026-04-24 • via Nuitee
K
Keilla • solo_traveller • br
10
Excelente
Pros:

A gentileza das funcionárias! Que pessoas incríveis, me ajudaram com lavanderia, táxi, dicas! Entrei no quarto uma hora antes, sem cusyo adicional. A cama deliciosa, café da manhã muito bom, roupa de cama excelente!

Cons:

A água demora a esquentar.
Não tinha condicionador, só xampu.
O lugar pra guardar a roupa era pequeno.
Poderiam oferecer sachê de hidratante, a cidade tem um clima muito seco.

2026-04-24 • via Nuitee
I
Inès • solo_traveller • fr
8
Hôtel bien situé et propre
Pros:

Hôtel très bien situé. La chambre était propre. Le personnel était sympathique.

Cons:

Mauvaise insonorisation. Par ailleurs, je n’ai pas vu de moyen permettant de régler la température de la chambre.

2026-04-23 • via Nuitee
V
Vincenza • extended_group • it
9
Oasi di tranquillità in centro
Pros:

Un’oasi di tranquillità vicina al centro. Il giardino interno e la colazione in terrazza. Molto gentile il personale.

Cons:

Nulla

2026-04-23 • via Nuitee
L
lai yee • extended_group • hk
10
超出預期，非常滿意
Pros:

位置超方便，就在修道院後邊，員工熱情好客，非常細心，零晨出發，為我們搬運行李，及預備好攜帶早餐！

Cons:

沒有

2026-04-22 • via Nuitee
S
Sefora leah • couple • it
9
2026-04-16 • via Nuitee