Goldener Schlüssel

Hotels
8 (4031 reviews)
Rathausgasse 72 , Bern , ch
+41 31 311 02 16

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast
Cons:
Small rooms
Noisy accommodations
Inconsistent bathroom quality

Categories

Cleanliness
7.75
Most reviews indicate clean accommodations, although some issues with bathroom cleanliness were noted.
Service
8.75
Staff described as friendly and helpful across multiple reviews.
Location
8.75
Excellent central location, convenient for public transport and sightseeing.
Room Quality
7.25
Various comments about room size, with some rooms described as small and noisy.
Amenities
7.75
Standard amenities mentioned; breakfast included and sufficient.
Value for Money
7.75
Considered a good deal for the location, though some aspects could be improved.
Food and Beverage
8.25
Breakfast was generally praised, with a good variety offered.
Overall Experience
7.75
Overall satisfactory experience with strong points in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:43

Property Description

Historic Charm in Berne’s Old Town

Traditional Swiss Cuisine
Indulge in refined Swiss dishes at our hotel's restaurant while enjoying the charming terrace on the street.

Convenient Location and Amenities
Located in the picturesque Rathausgasse, near the iconic Zytglogge tower, our hotel offers stylish rooms with modern amenities, free Wi-Fi, and complimentary public transport for easy exploration.

Ready to experience the historic allure of Goldener Schlüssel? Book your stay now and immerse yourself in the rich heritage of Berne’s Old Town.

Important information:

If you expect to arrive after 22:30, please inform the property in advance. Contact details are stated in the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including the transfer from Bern Airport).

Please note that if you arrive by car, you can park in front of the hotel only for the duration of check-in. Afterwards, the closest parking is the paid public Rathaus parking garage, a 4-minute walk away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8
Based on 4031 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
A
Aleksandra • couple • ie
8
2026-08-29 • via Nuitee
S
Stephen Paul • extended_group • it
9
Pros:

Friendly staff, nice hotel

Cons:

My room, a single, was a bit too small

2026-08-29 • via Nuitee
R
Rita • solo_traveller • ch
10
2026-08-29 • via Nuitee
R
Robert • solo_traveller • de
9
Zentral und gut in Bern
Pros:

Zentrale Lage. Gutes Frühstück. Ruhiges Zimmer zum Innenhof.

Cons:

Der Empfang hätte etwas Freude sein dürfen.

2026-08-29 • via Nuitee
P
Piet • solo_traveller • ch
8
2026-08-29 • via Nuitee
I
Ilaria • solo_traveller • it
8
Pros:

Posizione e colazione

Cons:

Un po' rumorosa

2026-08-29 • via Nuitee
T
turfoodle • family_with_children • in
9
Historic Charm & Great Location
Pros:

Our room was clean, spacious, and really comfortable. It overlooked a lovely inner cobbled street, which gave the place such a nice European vibe. I especially loved that the hotel dates back to the 16th century and has been so beautifully preserved. The FIFA World Cup was on during our stay, so it was fun being surrounded by the lively atmosphere at the pubs nearby, with everyone enjoying the games. One small thing to note is that, although we booked a triple room, our bathroom was an accessible one. It was a little unexpected initially, but it didn’t really affect our stay. The staff were warm and welcoming, and they even packed us breakfast when we had to head out early. However, we had requested a vegetarian breakfast, but the packed breakfast included ham, so that was a little disappointing. Overall, we had a really lovely stay! I recommend this hotel and would stay there again.

2026-08-29 • via Nuitee
D
Denis • solo_traveller • fr
10
Pros:

Très bon emplacement, en centre ville au calme, accueil très charmant.
Très très bien

Cons:

RAS

2026-08-29 • via Nuitee
F
Felix • solo_traveller • ch
7
Pros:

Schön gelegen in der Altstadt

Cons:

Schlaflos entweder wegen dem Lärm von der Strasse (Fenster offen) oder wegen der Saunahitze im Zimmer (Fenster zu). Ohne Klimaanlage geht das nicht.

2026-08-29 • via Nuitee
W
Wayne • solo_traveller • au
8
Nicely located hotel with everything as stated.
Pros:

Handy location right in the middle of the old town. Appreciated being able to park out front to drop off luggage.

2026-08-28 • via Nuitee
T
Tohru • couple • jp
3
一長一短
Pros:

綺麗。場所は良い。

Cons:

エアコンなし、暑い。狭い。

2026-08-28 • via Nuitee
J
José Fernando • extended_group • gt
8
Linda ciudad
Pros:

Ubicación, desayuno

Cons:

Falta de aire acondicionado

2026-08-27 • via Nuitee
T
Thomas • family_with_children • gr
8
Pros:

Η τοποθεσία

Cons:

Οτι δεν είχε ψυγείο

2026-08-27 • via Nuitee
R
Rafael • solo_traveller • es
9
Pros:

La ubicación

2026-08-27 • via Nuitee
I
ilaria • family_with_children • it
7
Non da escludere, ma occorre pensarci bene...
Pros:

Colazione fantastica, gentilezza del personale, posizione dell'albergo.

Cons:

Attrezzature camera (non c'era armadio), sistemazione del bagno nella camera, rumorosità (purtroppo dipendava dalla posizione centrale).

2026-08-26 • via Nuitee
V
VR • solo_traveller • de
7
2026-08-26 • via Nuitee
D
Diego • solo_traveller • ch
8
Pros:

Sehr feundliches Personal, top Frühstücks-Buffet

Cons:

Etwas Ausgangslärm bis Mitternacht am Dienstag auf der Strassenseite.

2026-08-26 • via Nuitee
M
MJ 2.0 • solo_traveller • es
8
Pros:

La ubicación
Buen hotel

2026-08-26 • via Nuitee
R
Raphael • solo_traveller • ch
8
2026-08-26 • via Nuitee
M
margrietha • solo_traveller • nl
8
2026-08-26 • via Nuitee