Goldener Schlüssel

Hotels
8 (3902 reviews)
Rathausgasse 72 , Bern , ch
+41 31 311 02 16

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast
Cons:
Small rooms
Noisy accommodations
Inconsistent bathroom quality

Categories

Cleanliness
7.75
Most reviews indicate clean accommodations, although some issues with bathroom cleanliness were noted.
Service
8.75
Staff described as friendly and helpful across multiple reviews.
Location
8.75
Excellent central location, convenient for public transport and sightseeing.
Room Quality
7.25
Various comments about room size, with some rooms described as small and noisy.
Amenities
7.75
Standard amenities mentioned; breakfast included and sufficient.
Value for Money
7.75
Considered a good deal for the location, though some aspects could be improved.
Food and Beverage
8.25
Breakfast was generally praised, with a good variety offered.
Overall Experience
7.75
Overall satisfactory experience with strong points in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:43

Property Description

Historic Charm in Berne’s Old Town

Traditional Swiss Cuisine
Indulge in refined Swiss dishes at our hotel's restaurant while enjoying the charming terrace on the street.

Convenient Location and Amenities
Located in the picturesque Rathausgasse, near the iconic Zytglogge tower, our hotel offers stylish rooms with modern amenities, free Wi-Fi, and complimentary public transport for easy exploration.

Ready to experience the historic allure of Goldener Schlüssel? Book your stay now and immerse yourself in the rich heritage of Berne’s Old Town.

Important information:

If you expect to arrive after 22:30, please inform the property in advance. Contact details are stated in the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including the transfer from Bern Airport).

Please note that if you arrive by car, you can park in front of the hotel only for the duration of check-in. Afterwards, the closest parking is the paid public Rathaus parking garage, a 4-minute walk away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8
Based on 3902 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
A
Anita • solo_traveller • ch
7
2026-08-08 • via Nuitee
J
Julie • solo_traveller • fr
10
Emplacement au top, je recommande !
Pros:

Emplacement au top, lits très confo aussi

2026-08-08 • via Nuitee
R
Rodrigo • couple • br
10
Ótimo!
Pros:

Hotel com excelente localização, quarto confortável e chuveiro ótimo! Café da manhã muito bom, com variedades e funcionários bastante atenciosos, todos eles.

Cons:

O hotel é antigo, e por isso precisa arrumar alguns detalhes, como falta de ar condicionado e poltrona com o estrado do assento quebrado. Fora isso, nada a reclamar.

2026-08-08 • via Nuitee
S
Sandra L • couple • ca
8
Pros:

We stayed here during a summer heat wave. The lack of air conditioning made sleeping uncomfortable even with the fan they provided. If it wasn't so hot, this would be a great place to stay, very quiet and clean. We had a room at the back because I had heard the front of the hotel can be a bit noisy, but it was just fine for the two nights we were there. The location is amazing, close to everything in the Old Town.

2026-08-08 • via Nuitee
L
Liselotte • solo_traveller • lu
8
Très bien
Pros:

L'emplacement est facile à trouver, situé non loin de plusieurs monuments touristiques. Le personnel était aimable, le service impeccable

Cons:

Cela n'est pas imputable à l'hôtel, mais les grosses chaleurs se sont faites sentir au 4e étage, avec impossibilité de rafraîchir la chambre.

2026-08-08 • via Nuitee
A
Ana Catarina • couple • ie
9
2026-08-08 • via Nuitee
C
Catherine • couple • ch
5
Assez chers 186.- pour une chambre avec des fenêtres sur une cour fermée
Pros:

L’emplacement

Cons:

Fenêtre sur une cour fermée

2026-08-08 • via Nuitee
M
Maria Teresa • family_with_children • es
7
2026-08-07 • via Nuitee
E
Ewerton • solo_traveller • br
7
É bem localizado, mas acho que não vale a pena.
Pros:

Localização é muito boa.

Cons:

Falta de ar condicionado, barulho na rua e café da manhã fraco.

2026-08-07 • via Nuitee
P
Peter • solo_traveller • ch
8
2026-08-07 • via Nuitee
F
Fabrice • couple • fr
7
Pros:

Localisation exceptionnelle, réduction parking à proximité, wifi performant

Cons:

Absence de climatisation

2026-08-07 • via Nuitee
A
Andrea • couple • it
8
Pros:

Posizione, colazione con possibilità di farla anche all’aperto, gentilezza dello staff

2026-08-06 • via Nuitee
H
Hudecek • solo_traveller • ch
10
2026-08-06 • via Nuitee
R
Ruth • solo_traveller • gb
7
Pros:

Helpful staff

Cons:

No air conditioning

2026-08-06 • via Nuitee
F
François • solo_traveller • ch
7
2026-08-06 • via Nuitee
A
Anthony • family_with_children • fr
1
2026-08-06 • via Nuitee
Ágnes • family_with_children • hu
9
Szuper helyen van, közelben van a nyilvános garázs
Pros:

Szuper helyen van

Cons:

A hátsó utcára néző szobánk nagy volt és kényelmes, a belső udvarra néző kicsi és meleg

2026-08-06 • via Nuitee
T
Thomas • couple • ch
5
Zentrale Lage bei kühler Termperatur Super
Pros:

Das Zimmer war modern und Sauber.
Und es hatte einen Lift

Cons:

Es gibt keine Klimaanlage.
Die Lüftung war laut und eine Wasserleitung hat man auch immer gehört. Es war sehr heiss im Zimmer.
Leider wurde am Morgen um sechs schon mit dem Staunsauger draussen den Sitzplatz gereinigt und bei offenen Fenster geweckt.

2026-08-05 • via Nuitee
M
Mayara • couple • br
8
Confortável e bem localizado
Pros:

Cama confortável, banheiro privativo, café da manhã gostoso e localização ótima, perto dos principais pontos turísticos e mercados podendo ser feito tudo a pé e além disso o hotel ofereceu um cartão pro transporte público e um guarda-chuva disponível no quarto. Todos os atendentes foram muito atenciosos e simpáticos !!

Cons:

Falta de um frigobar para guardar alguns lanches e bebidas geladas e ar condicionado ou um ventilador mais potente.

2026-08-04 • via Nuitee
A
aki07 • solo_traveller • jp
10
2026-08-04 • via Nuitee