Fairfield Inn and Suites Chicago Downtown-River North

Hotels
•
Fairfield Inn
9 (1300 reviews)
60 West Illinois Street , Chicago , US
+1 312-836-1700

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Limited breakfast variety
Some rooms noisy

Categories

Cleanliness
8.96
Rooms were clean and welcoming, however some rooms showed signs of wear.
Service
9.43
Staff were consistently described as friendly, helpful, and accommodating.
Location
9.47
The hotel is located in the central area, perfect for exploring Chicago.
Room Quality
8.42
Rooms were nicely designed but some lacked adequate lighting and furniture configurations.
Amenities
8.95
Various amenities were available including a gym and laundry services.
Value for Money
8.91
Good value for the location, though some aspects such as breakfast could be improved.
Food and Beverage
8.46
Breakfast was basic with some limitations in variety, though service was excellent.
Overall Experience
9.43
Overall positive stay with friendly service and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:46

Property Description

Luxury in the Heart of Chicago City Centre

Prime Location: Situated just minutes away from Michigan Avenue and the Chicago River, our hotel offers easy access to the city's top attractions.

Modern Comforts: Enjoy a comfortable stay in our well-equipped guest rooms featuring flat-screen TVs with HBO channels and complimentary Wi-Fi. Start your day right with our free continental breakfast.

Convenience at Your Fingertips: Stay fit during your travels with our modern fitness center, and explore nearby landmarks such as Millennium Park, Navy Pier, and the Willis Tower.

Book now for an unforgettable stay at Fairfield Inn and Suites Chicago Downtown-River North.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

9
Based on 1300 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
R
Rolando • couple • cr
9
No nos cambiaron los paños de la habitación y tampoco realizaron limpieza, un desastre con ese tema. Pésimo la verdad
Pros:

La ubicación

Cons:

No nos cambiaron los paños de la habitación y tampoco realizaron limpieza, un desastre con ese tema.

Pésimo la verdad

2026-10-14 • via Nuitee
A
Amy • family_with_children • us
10
Excellent location
Pros:

The location was great to see family member running in the Marathon. 3 places to view extremely close to hotel. Hotel was clean, breakfast was good and staff was courteous and friendly

Cons:

Nothing.

2026-10-12 • via Nuitee
N
Nagahawatte • couple • lk
7
No value for money
Pros:

Center Location

2026-10-12 • via Nuitee
J
JAMES • family_with_children • us
9
2026-10-11 • via Nuitee
R
Ruth • solo_traveller • br
10
Pros:

Do serviço do café da manhã

2026-10-11 • via Nuitee
N
Nancy • couple • us
7
Comfortable with fun, helpful staff
Pros:

Staff was very helpful! Beds were comfortable. It was convenient for all our activities

Cons:

Kind of pricey

2026-10-10 • via Nuitee
A
Ana Julia • extended_group • br
8
Good!
Pros:

The hotel and my room were very clean, and the staff was very helpful. They were kind enough to offer us welcome drinks, which we really appreciated. Great location, very close to the Magnificent Mile. The gym is great!

Cons:

They offered housekeeping but it got to our room at 5pm. The water pressure in the shower was quite low. The street in front of the hotel can be a little noisy.

2026-09-14 • via Nuitee
H
Holland • couple • us
10
2026-09-14 • via Nuitee
R
Rachel • couple • gb
7
2026-09-11 • via Nuitee
D
David • solo_traveller • us
9
2026-09-05 • via Nuitee
A
Anne-Marie • solo_traveller • fr
8
Pros:

L'hôtel est très bien situé en centre ville, à côté d'un métro
Le personnel est très serviable, en particulier Javier et Fannie qui s'occupent du petit déjeuner.

Cons:

Très bruyant.

2026-09-05 • via Nuitee
G
genna • extended_group • us
8
2026-09-02 • via Nuitee
M
Mark Jesse • solo_traveller • us
9
Pros:

Great location, walking distance to attractions or public transit, staff was helpful, breakfast crew was great, room was very nice.

Cons:

Bathroom light was burned out, but maintenance was there to fix it before I had a chance to report it. Ice machine on our floor was not working for the entire week (10th floor) so I always had to go to another floor for ice.

2026-09-02 • via Nuitee
Z
Zunaid • solo_traveller • us
10
2026-08-26 • via Nuitee
J
jaclynm411 • Family • White Plains, New York
10
Fantastic stay in Chicago!
Pros:

My family and I stayed here for four days. Room was comfortable and clean. Location was perfect for exploring and convenient to the L as well. What made this place memorable was the staff. All of the workers at the front desk were super friendly and helpful. Always greeted people as they came in and out each day. Javier and Fannie are AMAZING. Breakfast was our favorite part of the day because of them. Super friendly and kind, chatting with everyone. If you're looking for a great location thats clean and has an amazing staff, this is it!

2026-08-24 • via Tripadvisor
G
Gabriela Herrera • family_with_children • ec
10
Un lugar cerca de todo en Chicago
Pros:

Excelente ubicacion del hotel, a pocas cuadras de zonas muy turisticas. Fue nuestra primera vez en Chicago y la cercania del hotel nos ayudó a sentirnos seguros. Lo que mas me gustó fueron sus grandes ventanas, despertar mirando esta bella ciudad fue magico.

Cons:

Todo me gustó

2026-08-24 • via Nuitee
T
tamara • solo_traveller • us
9
2026-08-24 • via Nuitee
A
aisha • couple • us
10
Pros:

Everything was perfect and even down to the fire station that wasn't even a problem . 10/10

Cons:

N/A

2026-08-17 • via Nuitee
O
Olga Lucia • extended_group • co
9
Pros:

La ubicación en inmejorable. el personal muy amable y colaborador. Las camas cómodas.

Cons:

el desayuno básico. pense que teníamos un sofá en la habitación y eran solo las dos camas.

2026-08-17 • via Nuitee
R
Remi • solo_traveller • gb
8
I would definitely recommend.
Pros:

Good central location.

2026-08-15 • via Nuitee