Fairfield Inn and Suites Chicago Downtown-River North

Hotels
Fairfield Inn
9 (1256 reviews)
60 West Illinois Street , Chicago , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Limited breakfast variety
Some rooms noisy

Categories

Cleanliness
8.96
Rooms were clean and welcoming, however some rooms showed signs of wear.
Service
9.43
Staff were consistently described as friendly, helpful, and accommodating.
Location
9.47
The hotel is located in the central area, perfect for exploring Chicago.
Room Quality
8.42
Rooms were nicely designed but some lacked adequate lighting and furniture configurations.
Amenities
8.95
Various amenities were available including a gym and laundry services.
Value for Money
8.91
Good value for the location, though some aspects such as breakfast could be improved.
Food and Beverage
8.46
Breakfast was basic with some limitations in variety, though service was excellent.
Overall Experience
9.43
Overall positive stay with friendly service and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:46

Property Description

Luxury in the Heart of Chicago City Centre

Prime Location: Situated just minutes away from Michigan Avenue and the Chicago River, our hotel offers easy access to the city's top attractions.

Modern Comforts: Enjoy a comfortable stay in our well-equipped guest rooms featuring flat-screen TVs with HBO channels and complimentary Wi-Fi. Start your day right with our free continental breakfast.

Convenience at Your Fingertips: Stay fit during your travels with our modern fitness center, and explore nearby landmarks such as Millennium Park, Navy Pier, and the Willis Tower.

Book now for an unforgettable stay at Fairfield Inn and Suites Chicago Downtown-River North.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 58 per day.

Location

Guest Reviews

9
Based on 1256 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
D
Delores extended_group us
10
2026-04-24 via Nuitee
A
Anita couple us
9
2026-04-23 via Nuitee
A
Albina extended_group us
9
2026-04-22 via Nuitee
T
T7178OMsusang Family
10
Perfect location!
Pros:

Fairfield Inn Chicago River North is a fantastic place to stay. It’s in a perfect location to walk to attractions and to get to the subway. The front desk agents were very friendly and helpful. Fannie and Javier were phenomenal hosts for the breakfast service. They made sure everyone had what they needed, and were full of helpful information about how to get around the city. Highly recommend staying here!

2026-04-21 via Tripadvisor
4
461Michael Family Glen Rock, New Jersey
10
Great experience for the family!
Pros:

Just completed a 3-night stay at this hotel as we came into town to see the Cubs play the Mets.

Best Pro: Javier and Fannie at the complimentry breakfast. They did an EXCELLENT job at greeting everyone when they walked in, keeping food well stocked, keeping the counter clean, and cleaning up the tables quickly. In addition, they came by to ask if we needed anything. I have stayed at many similiar hotels with this offering, they are the two best. Give them a raise!

Pros: Convenient to transit to get to Wrigley, very friendly front desk staff that greated us leaving and entering the hotel and provied various recommendations, great location near so many food choices and a really nice part of town, and clean rooms.

Cons: Across the street from a fire station and when they rolled out one night at 3 am, we were up for a while. But, I am a light sleeper.

All in all, a good decison to stay here and would again.

2026-04-20 via Tripadvisor
T
Thomas family_with_children us
10
2026-04-20 via Nuitee
O
Otho family_with_children us
10
2026-04-20 via Nuitee
V
Veronica solo_traveller us
8
2026-04-17 via Nuitee
T
Turysbek family_with_children us
6
One thing I liked only a location and restaurant staffs.
Pros:

Location is very good and staff is very polite, but the price for this hotel with it’s convenience very high.

Cons:

We couldn’t find simple water in rooms and tea. There was only coffee and I think vast majority of people prefer tea, so I believe that it is not difficult to put some packs of tea and electric teapot in the rooms.

2026-04-15 via Nuitee
P
porkchop1496 Family
8
Great hotel in Chicago
Pros:

This hotel was nice and clean and well priced. Literally the ONLY issue was that it was right across from the fire station, so I was affected as a light sleeper (the family was overall fine). The breakfast attendants were the nicest I've ever encountered, and housekeeping was fantastic. Front desk attendants were very friendly too. Room was big for a city location, with queen beds, and the front lobby had lots of space to sit.
The location was otherwise very convenient to the loop and the Mag mile in Chicago, and we were able to walk everywhere, and could've easily taken the El had we needed to venture out further. Breakfast was good, although I would appreciate more granola toppings and daily bananas. The parking ($60/night, doubt we could've done better) was about a block away.

2026-04-14 via Tripadvisor
K
Karcius family_with_children br
10
Ótimo custo benefício.
Pros:

A localização do hotel e o atendimento dos funcionários, desde a recepção até o café da manhã. Todos os funcionários foram muito solicitos e atenciosos, especialmente Javier e Fannie, cuja simpatia e presteza ao nos atender no café da manhã era formidável.

Cons:

O estacionamento não é barato no local.

2026-04-13 via Nuitee
L
Lori couple us
10
An awesome location and property!! I will be back.
Pros:

Comfortable and location

Cons:

Nothing!! All my needs were met!!

2026-04-05 via Nuitee
P
PARK family_with_children us
9
2026-04-04 via Nuitee
I
ItchyFeetBTS Couples
8
Good stay - again!
Pros:

This is always a solid choice when we stay downtown. The location is great and the rooms clean and comfortable. The availability of a white noise machine and earplugs is a nice touch in a noisy city center. We appreciated having decent counter space and ample towel bars/hooks in the bathroom. Not being fans of shower gels, we also appreciated the availability of bar soap. The water pressure could be better and housekeeping needs to be more aware of bathroom supplies as both our Kleenex box and the body lotion bottle were empty. Breakfast was fine – the usual fare – and Javier was wonderful – friendly and attentive. We’ll be back.

2026-03-30 via Tripadvisor
M
Manvita family_with_children us
10
Exceptional!!
Pros:

Nice breakfast!

Cons:

The place was too congested for breakfast.It would have been better if there was a bigger space.

2026-03-30 via Nuitee
E
Esraa extended_group us
7
2026-03-26 via Nuitee
C
Cristiane extended_group br
8
Pros:

Localização muito boa, se consegue fazer muitas coisas a pé, tamanho do quarto e do banheiro.

Cons:

Não deixam fazer late checkout a não ser que se pague $25 dólares a hora, mas tem um local para guardar a bagagem.

2026-03-23 via Nuitee
H
Hernandez Sotero family_with_children mx
10
2026-03-17 via Nuitee
A
Anna family_with_children pl
9
Pros:

Super lokalizacja, blisko do metra, autobusów. Bardzo pomocna obsługa (poprosiłam o przedłużacz i pan technik pojawił się po chwili, pokój sprzątany każdego dnia i pr,emiła obsługa przy śniadaniu). Po wymeldowaniu, mogliśmy zostawić bagaże na recepcji i jeszcze pozwiedzać miasto przed wieczornym odlotem.

Cons:

Okna wychodziły na dach budynku, na którym znajdowały się dość głośne urządzenia. Z zatyczkami do uszu było ok :)

2026-02-11 via Nuitee
K
Kyle couple us
10
2026-01-30 via Nuitee