Hotel Sant Gothard by Nexta

Hotels
7.9 (1495 reviews)
Carretera Arinsal , Arinsal , ad

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff (reception praised)
Excellent location in nature by the river; peaceful environment
Free and ample parking, some rooms with terraces overlooking pool
Family-friendly amenities: pool, mini-golf, games
Buffet breakfast with plenty of choice
Cons:
No or poor air conditioning in rooms
Pool issues: cold water, cleanliness problems and limited hours; indoor pool sometimes closed
Inconsistent food quality (reheated dinners, buffet limitations, drinks not always included)
Old/small elevators causing accessibility problems; some rooms lack basic items (fridge, sockets)
Some parking areas unpaved; occasional issues with breakfast product freshness and gluten-contamination concerns

Categories

Cleanliness
7.6
Rooms are generally reported as clean and staff keep rooms tidy, but guests mention issues around the pool area (ants, neglected surroundings) and some breakfast items described as reused — mixed cleanliness impressions.
Service
9.2
Multiple reviews praise reception and staff as very friendly, attentive and helpful (assisted late arrivals, invoice help, welcoming). Service is a clear strength.
Location
9.1
Consistently praised: exceptional natural setting by a river, peaceful environment and good proximity for families — location is a major positive across reviews.
Room Quality
6.8
Mixed reports: some guests find rooms comfortable with terraces, others report uncomfortable beds, lack of conveniences (no fridge, no double bed in some cases), limited sockets and sparse room equipment.
Amenities
6.5
Amenities are variable: free parking and mini-golf appreciated, but spa reportedly not operational at times, pools cold or poorly maintained, no/poor air conditioning, small/old lifts — several amenity shortcomings noted.
Value for Money
8
Generally seen as good value (free parking, inclusive pool access in some reports, positive quality-price comments), though some guests felt evening meals were overpriced or poor quality.
Food and Beverage
7.2
Buffet-style breakfast and dinner offer variety and convenience, with some guests enjoying it; others complain about reheated/low-quality dinner, restricted buffet choices, drinks not included and gluten-contamination concerns — mixed but slightly below strong.
Overall Experience
8.8
Overall mixed but positive: many guests highlight the calm setting and very friendly staff which elevates the stay, despite shortcomings in amenities, some food issues and room details.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:07

Property Description

Mountain Retreat with Ski Resort Proximity

Luxurious Spa and Outdoor Activities

Delicious Dining Options and Entertainment

Experience a mountain retreat at Hotel Sant Gothard nestled in the Arinsal Valley. Indulge in the luxurious spa with a sauna and hot tub, or enjoy outdoor activities like football, basketball, and mini-golf. Savor international cuisine at the restaurant, unwind at the poolside bar, or relax in the TV lounge. With ski resorts nearby and stunning mountain views at 1400 metres above sea level, this hotel offers the perfect blend of relaxation and adventure. Book now to make unforgettable memories at Hotel Sant Gothard.

Important information:

Please note that Outdoor swimming pool is only available from 23/06/2025 to 30/09/2025.

Baby cots are free under availability, please request it at the moment of the reservation.

When booking half-board for stays on 31 December, please note that the published rates include a mandatory fee for the gala dinner held on that evening.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Location

Guest Reviews

7.9
Based on 1495 reviews
Cleanliness: 7.6
Service: 9.2
Location: 9.1
Room Quality: 6.8
Amenities: 6.5
Value for Money: 8
Food and Beverage: 7.2
Overall Experience: 8.8
A
Abdelaziz Man • solo_traveller • es
3
2026-08-29 • via Nuitee
A
antonio • family_with_children • es
8
Una estada perfecta
Pros:

El tracte del personal i també la ubicació

2026-08-29 • via Nuitee
G
Guayarmina • solo_traveller • es
8
Pros:

El personal muy amable y atento!!!

2026-08-29 • via Nuitee
A
Aurora • solo_traveller • es
6
Todo por mejorar
Pros:

Los mejor el desayuno y las zonas exteriores. El hotel es de 4 estrellas de los años 80, sin renovar.

Cons:

El ascensor se bloqueaba cada momento. Las habitaciones son muy viejas, las camas y el baño también. No es un hotel 4 estrellas ni en sueños.

2026-08-28 • via Nuitee
N
Nicolas • solo_traveller • fr
4
Pros:

Les extérieurs

Cons:

La restauration et chambre vétuste peinture jaune urine

2026-08-28 • via Nuitee
M
MIREIA • solo_traveller • es
8
Pros:

El personal, sobretodo de recepción.

Cons:

Muebles antiguos

2026-08-28 • via Nuitee
C
carol • solo_traveller • es
6
Pros:

La amabilidad de Antonio en el comedor.

Cons:

Mi habitación era vieja, la cama se movía y eran incómodas. La bañera daba cosa. Pedí 3 camas pero tuve que dormir en una litera. Le falta reforma he dormido en hoteles de 2 estrellas mejor que este.

2026-08-28 • via Nuitee
L
Lidia • extended_group • es
10
2026-08-27 • via Nuitee
L
Leticia • solo_traveller • es
8
Pros:

La ubicacón. Al ser verano estubimos muy tranquilos

2026-08-27 • via Nuitee
V
Valentino • couple • es
8
2026-08-26 • via Nuitee
B
Ballesteros Ruiz • couple • es
6
Accidentada
Pros:

L'esmorzar i el sopar en quant a la varietat són correctes per a un bufet. Cal destacar però que la qualitat del menjar era bona.

Cons:

L'habitació que ens van donar estava al costat de l'ascensor, era impossible dormir. Vaig baixar a recepció a les 22:30 de la nit i la Valeria va tenir una atenció exquisita i ens va canviar d'habitació.

2026-08-26 • via Nuitee
N
Natalia • solo_traveller • es
8
2026-08-25 • via Nuitee
K
Krystian • solo_traveller • de
8
Worth for short stay
Pros:

Staff was amazing, especially one at swimming pool.
Localisation is good - especially as starting point for hiking.
Breakfast was also good and big selection.

Cons:

- Internet was not always working or was very weak,
- you can see that hotel is worn out, but its not a disaster

2026-08-25 • via Nuitee
M
Montserrat • couple • es
9
Cómodo tranquilo y buenas vistas
Pros:

Situación, trato y ubicación

Cons:

Por decir algo . Un poco anticuado mobiliario.

2026-08-24 • via Nuitee
C
Christelle • couple • fr
4
Déçu au vu des photos car le cadre côté piscine était agréable. La chambre est trop chère au vu des prestations, de l’in
Pros:

Parking privé gratuit au pied de l’établissement

Cons:

Chambre très petite, contre l’ascenseur, bouche avec un rideau en tissus (pas agréable du tout) installation très rustique. Séjour avec demi-pension, buffet avec peu de choix et produits industriels (nous avons connus mieux) dans un sous sol sans fenêtre !

2026-08-24 • via Nuitee
P
paula • solo_traveller • es
5
Instalaciones y habitación en mal estado
Pros:

El personal del hotel muy amable.

Cons:

Las instalaciones,habitación estaban en mal estado .

2026-08-23 • via Nuitee
S
Stéphane • couple • fr
7
2026-08-23 • via Nuitee
T
Torres Sebbak • couple • es
10
2026-08-23 • via Nuitee
P
Paulo Rocha • solo_traveller • lu
7
2026-08-23 • via Nuitee
J
Jorge • solo_traveller • es
4
Pros:

Pequeños detalles.....

Cons:

Le sobra una estrella ... Le hace falta una renovacion y tenerlo cuidado....
Los precios de la bebidas también son altos comparado con otros hoteles de 4 estrellas del mismo Andorra.
Hay opciones mejores casi al mismo precio.

2026-08-23 • via Nuitee