Master Cosmopolitan Moinhos de Vento

Hotels
•
Master Hotels
8 (7849 reviews)
Rua Felix da Cunha, 712 , Porto Alegre , br

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (near restaurants, shopping, airport)
Friendly breakfast and some reception staff
Good value for money mentioned by several guests
Some rooms are spacious with comfortable beds and clean linens
Gym/amenities noted positively by some guests
Varied breakfast reported by some reviewers
Cons:
Building and rooms need renovation; reports of dirt and mold smell
Poor breakfast quality in many reviews (plastic cups/utensils, spoiled fruit)
Uncomfortable mattresses and pillows reported several times
Noisy air conditioning and exhaust making sleep difficult
Inconsistent service: slow responses, check-in/out issues, missed housekeeping
Occasional lack of basic supplies (soap, towels) and no bellhop assistance

Categories

Cleanliness
6.5
Multiple reviews report a dirty building and need for renovations, mold smell on the 15th floor, missed room cleaning and issues with furniture/finishes; a few guests noted clean bed linen in rooms.
Service
8.5
Service is mixed but generally cordial: several mentions of very friendly reception and breakfast staff, while some guests experienced unhelpful or visibly unwilling receptionists and slow responses for requests (towels/soaps).
Location
9.5
Consistently praised — central, close to bars, restaurants, shopping and convenient for short stays or airport transfers.
Room Quality
7.5
Some rooms are spacious and beds/linens comfortable; however many complaints about uncomfortable mattresses and pillows, noisy air conditioning/exhaust, and general need for room repairs.
Amenities
8.5
Amenities receive positive notes (good gym, varied breakfast in some reports), though there are comments about lack of bellhop help and noisy in-room equipment; breakfast presentation (plastic cups/utensils) is an issue for some.
Value for Money
8
Mixed perceptions: several guests explicitly mention very good cost-benefit, while others feel the hotel no longer justifies its price due to falling quality.
Food and Beverage
6.5
Frequently criticized: breakfast quality described as poor, plastic cups/utensils, and even spoiled-tasting fruit by some; a few guests found the breakfast good or varied.
Overall Experience
9
Overall stays are convenient and often positive for guests prioritizing location and value; however there are notable declines reported in cleanliness and some service inconsistencies which temper the experience for other guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:25

Property Description

Modern Comfort and Convenience
Experience contemporary elegance in the upscale Moinho dos Ventos area at Master Premium Cosmopolitan Hotel. Enjoy city views from air-conditioned rooms with LCD cable TV, minibar, and safe.

Prime Location
Situated just 1 km from Moinhos shopping centre and Padre Chagas Street, our hotel offers proximity to Moinhos Park, bars, restaurants, and Arena Stadium.

Convenient Amenities
Indulge in a rich buffet breakfast, utilize room service, and stay connected with free WiFi. With wooden floors and allergy-free rooms, your comfort is our priority.

Book now to elevate your Porto Alegre experience at Master Premium Cosmopolitan Hotel.

Important information:

Please note that the property allows one pet until 10 kg per unit and an extra charge per night applies. Please contact property for further information.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

8
Based on 7849 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 9
A
ALEXANDRE • solo_traveller • br
8
2026-07-26 • via Nuitee
S
Siane • couple • us
3
2026-07-25 • via Nuitee
M
Marcia • couple • br
7
2026-07-25 • via Nuitee
A
Anderson • extended_group • br
8
O hotel atende bem , pra quem está passando por Porto Alegre .
Pros:

Localização, café da manhã e valores .

Cons:

Tem uma moça do horário da manhã, na recepção que é muito simpática.
O pessoal do café da manhã são muito simpáticos, atenciosos e o café é ótimo .

2026-07-25 • via Nuitee
J
jacqueline • couple • br
4
Prédio sujo e necessitado de reformas, café da manhã sem qualidade
Pros:

Quarto espaçoso e boa localização

Cons:

Da sujeira , do estado dos móveis e acabamentos

2026-07-24 • via Nuitee
A
Adriano • family_with_children • br
7
Que bom que estão fazendo reforma !
Pros:

Café bom, bem variado, mas deveria ter jogo americano para não colocarmos talheres e pratos diretamente na mesa .

Cons:

Travesseiros ruins, parecendo ter bolotas de algodão dentro .
Cheiro de mofo no 15º andar.
Necessidade de um funcionário para ajudar com as malas na entrada e saída . Meu genro tinha feito uma cirurgia na cervical; eu tenho 76 anos; poderíamos ter tido mais ajuda…
Café se toma em xícaras .

2026-07-24 • via Nuitee
W
WILSOM • family_with_children • br
7
2026-07-24 • via Nuitee
T
Tanara • couple • br
10
Muito boa
Pros:

Acomodação conforme as fotos, cama confortável, chuveiro bom e bem limpa.

2026-07-24 • via Nuitee
F
feres • solo_traveller • br
8
Cons:

Colchão muito desconfortável.

2026-07-24 • via Nuitee
S
Sandra Isac • solo_traveller • br
9
Pros:

Ducha do banheiro.

Cons:

Café da manhã. Bem normal. Copo de isopor.

2026-07-24 • via Nuitee
G
Giovani Mendes • solo_traveller • br
5
2026-07-24 • via Nuitee
M
Mariana • extended_group • br
10
2026-07-23 • via Nuitee
J
Jorge • couple • br
2
Não vale o custo benefício
Pros:

Localização

Cons:

Travesseiros ruins, atendimento ruim, café da manhã ruim

2026-07-23 • via Nuitee
B
Bernardo • couple • br
2
Muito ruim e abaixo do esperado.
Pros:

Somente a localização tem facilidade. O hotel está terrível

Cons:

Nível de conforto muito baixo, atendimento atrapalhado no checkin e out, os quartos muito ruins, somente a roupa de cama razoável

2026-07-23 • via Nuitee
M
Mariana • couple • br
10
2026-07-23 • via Nuitee
G
Guedes • couple • br
9
2026-07-22 • via Nuitee
S
Suellen • solo_traveller • br
7
2026-07-22 • via Nuitee
J
José Luís • solo_traveller • br
5
Declínio na qualidade
Cons:

Fiz check-in por volta das 23h. O recepcionista foi educado mas estava visivelmente de má vontade.
A camareira começou a bater na porta do quarto às 8h da manhã, mesmo.com o aviso de "não perturbe" na porta. Enfim, já me hospedei várias vezes neste hotel e é perceptível a queda na qualidade dos serviços e instalações.

2026-07-22 • via Nuitee
A
Alexandre • couple • br
5
Pros:

Roupas de cama limpas
Funcionários super educados e cordiais !

Cons:

Ar condicionado barulhento demais
Impossível dormir com ele ligado
Banheiro com o exaustor do teto ruim tbem , com o mesmo ruído do ar do quarto ! Café da manhã terrível , copo e talheres plásticos e a qualidade dos produtos muito ruim! Peguei uma salada de fruta q estava com gosto de fruta podre ! Infelizmente não conseguimos terminar de tomar o café ! Fiquei em 2023 nesse hotel e voltei pq gostei na primeira estadia ! decaiu muito ! Urgente precisando de uma revitalização !

2026-07-22 • via Nuitee
D
Diego • solo_traveller • uy
8
Pros:

La ubicación.

Cons:

La cama, colchón y almohadas malas

2026-07-22 • via Nuitee