Anantara Palais Hansen Vienna - A Leading Hotel of the World

Hotels
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Anantara Hotels & Resorts
9.4 (430 reviews)
Schottenring 24 , Vienna , at

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive service
Beautiful hotel
Great location
Comfortable rooms
Excellent amenities
Cons:
High price for some services
Inconsistencies in room quality

Categories

Cleanliness
9.35
Most reviews highlight cleanliness positively; all staff were very friendly, smiley, and happy.
Service
9.85
Staff were attentive and accommodating, with amazing service and friendly behavior noted in multiple reviews.
Location
9.35
Several reviews mention ideal location, being close to the city center and in a quiet area.
Room Quality
9.35
Rooms are described as comfortable and well-decorated, although some reviews noted a few outdated aspects.
Amenities
9.35
Multiple mentions of great amenities such as the spa and extensive breakfast.
Value for Money
8.85
Some reviews mentioned high pricing compared to service, but overall satisfaction indicates good value.
Food and Beverage
9.35
Positive remarks on food quality and variety at breakfast, and good experiences at the restaurant.
Overall Experience
9.75
Generally, guests express high satisfaction with their stay and many indicate a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:45

Property Description

Luxurious Accommodations
The 5 Star Superior Palais Hansen Kempinski Vienna offers a luxurious lifestyle in a historic landmark building, with spacious rooms adorned with high-quality fabrics and equipped with Nespresso machines and Salvatore Ferragamo toiletries. Enjoy views of historic buildings or the inner courtyard, along with free WIFI and air conditioning throughout the hotel.

Gourmet Dining Experience
Indulge in a wide range of Viennese specialties and international dishes at the hotel's two restaurants, lobby area, and impressive breakfast offerings. Treat yourself to exquisite a la carte dishes, a cigar lounge, a bar serving delicious cocktails, and a Sushi Restaurant for a diverse culinary experience.

Relaxation and Wellness
Unwind at the 800 m2 luxury spa with a hydro pool, saunas, and fitness center, offering a rejuvenating experience. Enjoy a sauna area with four different saunas, 6 treatment rooms, and state-of-the-art fitness equipment. End your day with a relaxing spa session or a workout session in the fitness center.

Book your stay at Palais Hansen Kempinski Vienna and experience luxury, gourmet dining, and relaxation in the heart of Vienna.

Important information:

Please note that different cancellation policies apply for group bookings of 9 or more rooms. Please note that dogs and cats are allowed upon request and subject to approval, with a maximum weight of 35kg. Limited availability. A charge of 50 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 49 per day.

Location

Guest Reviews

9.4
Based on 430 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 8.85
Food and Beverage: 9.35
Overall Experience: 9.75
M
Márton • family_with_children • hu
10
Tágas tiszta szoba, szuper lokáció!
2026-07-06 • via Nuitee
S
Suzanne • couple • de
10
Pros:

Sehr freundliches Personal

2026-07-05 • via Nuitee
O
Oksana • couple • ua
10
2026-07-05 • via Nuitee
T
Tom Egil • couple • no
10
2026-06-30 • via Nuitee
C
Christoph • family_with_children • ch
10
Rund um ein wunderschöner Aufenthalt.
Pros:

Die Zimmer Ausstattung war wundervoll, das Personal sehr zuvorkommend und einladend. Das Ambiente im gesamten Hotel war wie ein einziger Willkommensgruss. Das Frühstücksbuffet war voll von Köstlichkeiten und für jeden von unserer Familie was dabei. Ich möchte mich an dieser Stelle nochmals bei Lucinda und Thea bedanken, für ihre grossartige Unterstützung beim Online Check In. Alles in Allem ein wunderschöner Aufenthalt liebe Grüsse Familie In Albon Christoph, Regina und Maximilian

2026-06-29 • via Nuitee
S
Sandrine • couple • be
10
Pros:

Receptie top (Michael helpfull voor een butterfly )en concierge Sander also very helpfull 10/10

2026-06-28 • via Nuitee
J
Jayadev • couple • us
10
Luxurious stay in a convenient location
Pros:

Everything about the Anantara Palace was great. The check-in process was smooth, and we were upgraded to a Junior Suite! The suites at this property are luxurious. The design is modern, with ample wardrobe space, a comfortable seating area, and a plush bed. The property is historical, and you feel that throughout.

2026-06-27 • via Nuitee
M
Moreno • couple • mv
10
great stay, more than asked from the hotel
Pros:

"An absolutely unforgettable stay! The hotel generously upgraded us to a superior villa category completely free of charge. Furthermore, after mentioning that I was traveling with my wife, the staff spontaneously organized a beautiful welcome for her. We walked into our villa to find a bottle of wine, high-quality chocolates, beautiful bed decorations, and a stunning flower bouquet. The proactive service and genuine thoughtfulness of the team made our trip incredibly special. Highly recommended!"

Cons:

nothing to mention

2026-06-27 • via Nuitee
G
Giuseppe Nicola • couple • it
10
2026-06-24 • via Nuitee
J
JAELJATTIN • family_with_children • fr
10
El mejor hotel de viena
Pros:

La atención es excepcional - la suite es muy cómoda y atendieron a mi hija con mucho cariño. Cuando regrese a Viena volveremos a este mismo hotel

2026-06-22 • via Nuitee
E
eloi • couple • fr
10
2026-06-21 • via Nuitee
F
Fernando • solo_traveller • ar
9
Súper recomendable
Pros:

Fantástica

2026-06-21 • via Nuitee
A
Alon • couple • il
10
2026-06-20 • via Nuitee
V
Victoria • solo_traveller • at
10
2026-06-19 • via Nuitee
A
Adrian • solo_traveller • ec
9
A mi Mami le.encanto.
Pros:

Limpieza, Eduacacion personal,Desayuno.

Cons:

Todo bien.

2026-06-19 • via Nuitee
P
Peder • extended_group • se
9
2026-06-18 • via Nuitee
P
pierre • couple • fr
10
Pros:

Parfait

Cons:

Rien

2026-06-18 • via Nuitee
T
Tom Egil • couple • no
9
2026-06-11 • via Nuitee
R
rinaldo • couple • it
6
Prossima volta hotel Sacher
Pros:

Il personale

Cons:

L’arredo

2026-06-11 • via Nuitee
S
Stephan • couple • de
9
2026-06-07 • via Nuitee