Anantara Palais Hansen Vienna - A Leading Hotel of the World

Good location. Modern decor. Recently renovated. Well priced. Friendly staff. We received a room upgrade to a quieter part of the hotel due to road repairs outside the hotel.

All the staff were very professional, polite and friendly and always happy to help.

Everything! This is the best hotel I have stayed at in all of Europe

Just had an excellent hotel stay in this luxury hotel. Situated within walking distance from public transport. Even walking is possible because you find all the attractions in 1-2 km range. Service at the hotel is outstanding. One of the best breakfast I have ever had. Staff is very friendly and professional. They will do anything to meet your expectations. Will highly recommend this for couples, families and especially if you have a birthday, wedding day or similar - they will make it unforgettable.

The hotel is luxurious, they gave us an upgrade once they knew we have 2 childrens, the staff are very friendly, the location is good, the bar/cafe at the lobby is very elegant

An extraordinary hotel. From the moment you walk in, you realise what true customer service really is. I’d particularly like to single out the housekeeping team, Dimitar – the extremely polite concierge who gave us brilliant advice every day on which restaurants to visit – and Lindsay, who works in the breakfast room and is incredibly efficient. Thank you very much for everything. It’s been a wonderful experience. We’ll definitely be back.

Wonderful experience from the room to the bar area to the breakfast.
Conceirges were very helpful. Cookies in the lobby were a nice treat.

Upgraded to a junior suite which was nice of them
Lovely place, very clean. We felt very well looked after. You get what you pay for and this was indeed a premium place. Highly recommended.

A parte de haber tenido un up grade a una habitación MUY confortable lo que mas disfruté fue el Spa.

What impressed me most about our stay was the exceptional level of customer service provided by every member of the Anantara team. From the front desk and concierge to the door attendants and housekeeping staff, everyone was warm, attentive, and genuinely committed to making our experience truly memorable.
To celebrate our anniversary, we were delighted to find a beautiful bouquet of flowers, a bottle of champagne, chocolates, and an assortment of thoughtful treats waiting in our room upon arrival. It was such a generous and unexpected gesture that made us feel genuinely valued and welcomed.
Anantara offered a true sense of comfort, peace, and relaxation. The beautiful ambiance, thoughtful details, and elegance of our room created the feeling of a home away from home. It was a place where we could completely unwind, feel cared for, and savor every moment of our stay.

Very good stuff

Tolles Hotel, wunderbares Frühstück, Top Personal.

“Very often we say, ‘I wish I could have a taste of Heaven.’ After our stay at the Anantara Vienna Hotel, I can honestly say that if Heaven has a hotel, this must be what it feels like.
From the moment you walk through the doors, you are embraced by an atmosphere of timeless elegance. The magnificent, spacious lobby, the beautiful bar, the exquisite décor, and the attention to every detail immediately tell you that you have arrived somewhere truly extraordinary.
Our unforgettable experience began with Shirel at the front desk. She welcomed us with genuine warmth, professionalism, and grace, making us feel less like guests and more like cherished friends. Her thoughtful guidance and sincere hospitality set the tone for what would become the most memorable hotel stay we have ever experienced.
The exceptional service continued throughout every corner of the hotel. The bar staff were attentive, friendly, and welcoming, creating an atmosphere that invited us to relax and enjoy every moment. Every interaction reflected a commitment to excellence that is rarely seen today.
Then came the room—a masterpiece of comfort and luxury. Beautiful flowers, elegant chocolates, and countless thoughtful touches awaited us. It wasn’t just the amenities that impressed us; it was the feeling that every detail had been carefully designed to make our stay unforgettable. The hotel anticipated needs we didn’t even know we had.
The spa is nothing short of spectacular—a peaceful sanctuary where elegance, tranquility, and luxury come together in perfect harmony.
Having traveled extensively for more than 40 years and stayed in some of the world’s finest hotels, I do not make this statement lightly: Anantara Vienna has surpassed every expectation and now stands as the finest hotel experience we have ever enjoyed.
Luxury is often measured by beautiful buildings and expensive furnishings. True luxury is measured by how a place makes you feel. The people at Anantara Vienna have mastered that art. They don’t simply provide outstanding service—they create unforgettable memories.
To the entire management and staff, thank you for your passion, your attention to detail, and your extraordinary hospitality. You have given us an experience we will treasure for a lifetime.
If you ever have the opportunity to stay at the Anantara Vienna Hotel, don’t hesitate. It is more than a hotel—it is an experience, a destination, and perhaps the closest thing on earth to a taste of Heaven.

Hotel having peaceful location. Very good Connectivity by tram and metro to all visiting places. Enjoyed stay for two nights.