Whale Coast All Suite Hotel

Hotels
De Chatillion Collection
9 (106 reviews)
c/o Lord Roberts & Royal Roads, Hermanus, Western Cape, 7200 , Hermanus , ZA

Children allowed

Facilities

Boat tours nearby
Health or beauty spa nearby
Area shuttle (surcharge)
Free bicycles on site
Free WiFi
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
All superb!

Categories

Cleanliness
9
Standard quality for this hotel tier.
Service
9
Standard quality for this hotel tier.
Location
9
Standard quality for this hotel tier.
Room Quality
9
Standard quality for this hotel tier.
Amenities
9
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9
Standard quality for this hotel tier.
Overall Experience
9
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:33

Property Description

Welcome to Whale Coast All Suite Hotel, your oasis in the heart of Hermanus.

Stunning Views and Terraces
Indulge in breathtaking views from your private furnished balcony, perfect for relaxing after a day of exploration.

Convenient Amenities
Enjoy complimentary wireless internet, concierge services, and on-site shopping. With a hair salon and barbecue grills, every need is catered for.

Comfort and Quality
Our 15 spacious suites feature full kitchens, 43-inch LCD televisions, and daily housekeeping to ensure you feel at home. Experience quality graded by the Tourism Grading Council of South Africa.

Don’t miss the opportunity to experience the charm of Whale Coast All Suite Hotel—book your stay today!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 106 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
C
cyclotourism Friends getaway Stellenbosch, Western Cape
10
We love coming here, year after year
Pros:

Easy access into town. Great location close to the beach. Shop on ground floor. Walking distance to the restaurant. And lovely mountain views from the deck outside. Will be back.

2026-02-18 via Tripadvisor
P
phildX5768WX Couples Dumfries, Dumfries and Galloway, Scotland
8
An Amazing Apartment
Pros:

We booked this accommodation based on its reviews and were really delighted. The arrival is a bit confusing as you appear to arrive in a shopping mall car park, but don’t be put off. Once you find the lifts up to reception, all is well and there’s plenty of help with luggage and you can move the car into a secure car park. The apartment sleeps six so we only used one room and although there’s a massive balcony off the lounge area there isn’t much of a see view.

We ate out most of the time but had one breakfast which was perfectly fine - you select off a list with a highlight pen and bingo the chef delivers exactly what you want.

Absolutely brilliant value for money and is highly recommended

2025-12-05 via Tripadvisor
T
Taschie1 Friends getaway New York City, New York
8
Great location
Pros:

The house was huge! And we had two bedrooms with bathrooms. That was amazing! the view from my room was lovely. Especially with sunset. In the are there are restaurants, a mall and the coast walk to spot whales. Very nice location. Breakfast was ok, but nothing much. You can better go get breakfast somewhere else. Staff was very nice and helpfull.

2025-10-15 via Tripadvisor
W
Walter
10
Pros:

Great place and convenient

2025-10-09 via Nuitee
C
CaptainNero Friends getaway Noida, Gautam Buddha Nagar District, Uttar Pradesh
10
Good hotel, Cost effective, centrally located
Pros:

Hermanus is a lovely town, and Whale Coast hotel is a nice place to stay.

They have apartments as well as few regular rooms. We stayed in an apartment and loved it. Good kitchen, and living room. It was a 3 bhk, and two of the rooms were small, but comfortable.

2025-08-22 via Tripadvisor
J
Juan
10
Pros:

All superb!

2025-08-20 via Nuitee
L
Leamm partner
10
Pros:

Excellent staff, service and location.

2025-07-03 via Nuitee
P
peter partner
10
Pros:

Enjoyed convenience if location , in a shopping mall , very close to sea front and in a safe area . Excellent value.

2025-06-02 via Nuitee
J
Juan
10
Pros:

Good location with amazing staff and great breakfast

2025-05-07 via Nuitee
B
BryanS2799 Family
10
We found our perfect stay in Hermanus at the Whale Coast Hotel. Loved every part of our hotel - was the best time
Pros:

From Ronel at front reception to the porters to the stunning clean and extremely well maintained huge apartment to easy access to the great shops to the lovely welcome and attention from Werner and his wife offering unbelievable hospitality with attention to the smallest detail. We felt like royalty

2025-05-04 via Tripadvisor
W
William partner
10
Pros:

Secure parking. Friendly staff. Safe local area.

2025-04-18 via Nuitee
D
diane family
10
Pros:

No air conditioner. Hard to sleep

2025-04-08 via Nuitee
V
VimlaC5 Family Durban, KwaZulu-Natal
10
Excellent location
Pros:

3 bed unit Spacious ; well equipped. Has a balcony with a braai unit installed. Very clean and well serviced. Crisp white comfortable beds. Breakfast was tasty. Front desk assistant Ronel was friendly ; welcoming and really helpful . Great stay.

2025-03-30 via Tripadvisor
M
Meghan
10
Will be back again!
Pros:

We were only here for one night but I would most definitely stay here again in the future, no regrets! Staff are all friendly and helpful, the apartment was spacious, beds were comfortable and the kitchen helps too! Thank you!

2025-03-21 via Nuitee
V
Verified traveler
10
Pros:

The location above the shopping centre was surprisingly good! Easy walking distance to all the restaurants and shops.
The breakfast was excellent!
Staff were amazing, especially Chris & Terry.
Thank you for a wonderful stay, kids loved it.

2024-12-21 via Nuitee
A
Angela
10
Family stay for one night.
Pros:

The staff at the hotel were super friendly and amazing! We arrived early, our room wasn’t ready but they gave us another room righter away. That was so appreciated as we travelled long days to get there. However, our room was dated and worn. Living room furniture very worn out and not comfortable, perhaps our original room was to be more updated I’m not sure. But I was quite disappointed with the state of the accommodations. The location was perfect! The people were helpful and friendly!

2024-12-05 via Nuitee
A
amys451 Couples Lincoln, Lincolnshire, England
10
A lovely stay.
Pros:

Absolutely lovely stay. An unusual hotel positioned within a small shopping mall, all of the hotel is located on the 1st floor with shops below. But it’s shut at night so no issues with noise. The room was 2 storey and massive. Was handy to come back after a meal out and be able to grab a bottle of wine to take back to our room to enjoy the view from our balcony. Breakfast was lovely, full English plus continental. Staff were lovely and underground secure parking was available. Location was perfect, a short walk down to the bars and restaurants on the seafront, where you could watch whales from the shore. A free lido is available at the seafront too!

2024-11-03 via Tripadvisor
R
Robert
10
Great place in Hermanus
Pros:

Fantastic apartment style stay close to everything.
The shopping mall downstairs is incredibly convenient for groceries and liquor store.
Solid breakfast.
Marcus gave us some great local restaurant recs

2024-10-08 via Nuitee
D
DoctorRickofUSC Family Richmond, Virginia
10
Great staff, excellent location, and wonderful accommodations
Pros:

We stayed in Hermanus for a couple of nights.

The hotel is accessed by elevator on the second floor of a shopping center. It was convenient in location which is close to the water, shopping, art galleries and restaurants.

We had a 4 bedroom apartment that was 2 levels. It had a nice kitchen, dining room, balcony patio, living room and en suites for 2 bedrooms.

The access to parking was a private parking area which utilized a key fob behind a gate. Staff were very friendly and accommodating. Gift was very helpful with our luggage and guiding us to the parking garage. The cleaning staff were very nice. The property managers were also exceedingly helpful.

There was an included breakfast which was nice. The shopping mall below had a grocery store, liquor store, and other shops which was convenient after driving there from Cape Town.

We enjoyed the rooms, the town and the sights.

Parking was convenient and many things were easily within walking distance.

I’d love to stay here again.

2024-10-05 via Tripadvisor
A
Alan
4
one night in Hermanus
Pros:

Unfortunately the property had roof leaks and so two of the bedrooms we couldn't use properly once it started raining so made the stay not pleasant at all. Because it was about 2am that the water came through it was way too late to try and change apartments. looking at the wardrobes it has obviously been leaking for a long period as they had swollen up. The staff were apologetic though once we told them on check out

2024-10-01 via Nuitee