Hotel BH El Poblado

Hotels
•
BH Hotels
9 (143 reviews)
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022 , Medellín , CO
57-4-6043534

listing image 1
Show all photos

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near shops
Convenient area
Cons:
Roaches in room
Poor breakfast quality
Issues with bed size and check-in delays

Categories

Cleanliness
7.95
Several mentions of cleanliness issues, including roaches and problems with elevators.
Service
9.99
Frequent commendations for friendly and helpful staff.
Location
9.96
Proximity to shopping and dining options received positive feedback.
Room Quality
7.91
Complaints about bed sizes and waiting times for room accommodation.
Amenities
8.94
Amenities are described as average with some limitations noted.
Value for Money
8.9
Perceived as average, with some guests mentioning extra charges for coffee and limited dining options.
Food and Beverage
8.45
Breakfast quality was criticized as limited and unhealthy, but some positive mentions.
Overall Experience
9.92
Despite some issues, overall reviews lean towards the positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:28

Property Description

Discover the perfect urban retreat at Hotel BH El Poblado, ideally located in the vibrant heart of Medellín.

Recreational Amenities
Unwind after a day of exploration in our rejuvenating sauna or stay active in our well-equipped fitness center.

Dining and Refreshments
Savor delectable meals at our restaurant or grab a quick snack at the café. End your evening with a refreshing drink at our cozy bar/lounge.

Comfortable Accommodations
Relax in one of our 70 air-conditioned rooms, featuring iPod docking stations and LCD TVs for your entertainment. Each room includes complimentary toiletries and sleek private bathrooms to ensure great comfort.

Experience the charm of Medellín and the exceptional amenities of Hotel BH El Poblado. Book your stay today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 143 reviews
Cleanliness: 7.95
Service: 9.99
Location: 9.96
Room Quality: 7.91
Amenities: 8.94
Value for Money: 8.9
Food and Beverage: 8.45
Overall Experience: 9.92
M
Migdid
10
Pros:

Good staff. Good breakfast. Clean room. Excellent stay!

2025-10-10 • via Nuitee
J
Julio
10
Pros:

Great.

2025-10-02 • via Nuitee
J
Joseline Fatima • family
10
Pros:

La mejor ubicación excelente servicio y comodidad

2025-10-02 • via Nuitee
R
Roberto
10
Pros:

The staff excellent, friendly and helpful in every way, love the area excellent everything is in walking distance, the mall shopping, restaurants.

2025-09-30 • via Nuitee
J
JOSE
6
Pros:

Shops near by

2025-09-26 • via Nuitee
J
Jinette • family
10
Pros:

Friendly staff

2025-09-26 • via Nuitee
R
Roberto
8
Pros:

The staff, great people.and kind and helpful.

2025-09-11 • via Nuitee
A
agustin
10
Pros:

Buen servicio

2025-09-02 • via Nuitee
S
Sue- Ann • family
10
Pros:

Excellent

2025-09-02 • via Nuitee
T
Tess • family
4
Pros:

Convenient area and great staff, but our room had roaches.

2025-09-02 • via Nuitee
V
Verified traveler
10
Pros:

Realy good place to stay..friendly staff,,and its just walk away from Santa Fe Mall

2025-08-29 • via Nuitee
J
Jacqueline Cruz • partner
10
Pros:

Very good service, varied breakfast included. Very friendly staff. I have a good experience home.

2025-08-27 • via Nuitee
M
maria
10
Pros:

Location, friendly staff.

2025-08-24 • via Nuitee
R
ROSALBA
10
Pros:

Amazing place in Polanco. Awesome staff

2025-08-23 • via Nuitee
J
Jesus • friends
10
Pros:

Wonderful place and friendly staff

2025-08-19 • via Nuitee
H
Hilda
4
Pros:

Paid for a king size bed and they put us in a smaller bed. check in was suppose to be at 3:00pm and at 6:00pm a was still waiting for room accomodation. Breafast was limited, unhealthy and poor.

2025-08-16 • via Nuitee
H
Hilda • family
6
Pros:

I paid for a king size bed and they put me in a smaller bed (no refund not apologizes given). Check in was suppose to be at 3:00pm and it was 6:00pm and was still waiting for room accomidation

2025-08-16 • via Nuitee
E
Erica
10
Pros:

Very good, recommended 100%

2025-08-14 • via Nuitee
G
Gassan • partner
8
Pros:

The Hotel was nice, close to a lot of places. The staff was friendly.

2025-08-06 • via Nuitee
N
Nikola
10
Pros:

Wonderful staff

2025-08-05 • via Nuitee