Hotel BH El Poblado

Hotels
•
BH Hotels
9 (143 reviews)
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022 , Medellín , CO
57-4-6043534

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Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near shops
Convenient area
Cons:
Roaches in room
Poor breakfast quality
Issues with bed size and check-in delays

Categories

Cleanliness
7.95
Several mentions of cleanliness issues, including roaches and problems with elevators.
Service
9.99
Frequent commendations for friendly and helpful staff.
Location
9.96
Proximity to shopping and dining options received positive feedback.
Room Quality
7.91
Complaints about bed sizes and waiting times for room accommodation.
Amenities
8.94
Amenities are described as average with some limitations noted.
Value for Money
8.9
Perceived as average, with some guests mentioning extra charges for coffee and limited dining options.
Food and Beverage
8.45
Breakfast quality was criticized as limited and unhealthy, but some positive mentions.
Overall Experience
9.92
Despite some issues, overall reviews lean towards the positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:28

Property Description

Discover the perfect urban retreat at Hotel BH El Poblado, ideally located in the vibrant heart of Medellín.

Recreational Amenities
Unwind after a day of exploration in our rejuvenating sauna or stay active in our well-equipped fitness center.

Dining and Refreshments
Savor delectable meals at our restaurant or grab a quick snack at the café. End your evening with a refreshing drink at our cozy bar/lounge.

Comfortable Accommodations
Relax in one of our 70 air-conditioned rooms, featuring iPod docking stations and LCD TVs for your entertainment. Each room includes complimentary toiletries and sleek private bathrooms to ensure great comfort.

Experience the charm of Medellín and the exceptional amenities of Hotel BH El Poblado. Book your stay today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 143 reviews
Cleanliness: 7.95
Service: 9.99
Location: 9.96
Room Quality: 7.91
Amenities: 8.94
Value for Money: 8.9
Food and Beverage: 8.45
Overall Experience: 9.92
J
juan • family_with_children • co
10
Excelente servicio
Pros:

Excelente servicio

Cons:

Excelente servicio

2026-07-24 • via Nuitee
H
Hernan • solo_traveller • co
3
Pros:

Desayuno es muy bueno

Cons:

Tienen problemas con el mantenimiento de las instalaciones. Eventos electricos (toma corrientea que no funcionan), con agua caliente, en aire acondicionado (ruido) y mucho ruido por estar al frente de la avenida el poblado, no hizo grata mi estadía

2026-07-24 • via Nuitee
J
Juan • family_with_children • co
8
2026-07-23 • via Nuitee
S
Sandra • couple • us
10
Pros:

Excelent!!

Cons:

Good place

2026-07-23 • via Nuitee
L
Laura • solo_traveller • co
8
2026-07-21 • via Nuitee
K
KATHERINE • solo_traveller • co
8
Pros:

Ubicación

Cons:

Caja de seguridad dañada, baño instalaciones descuidadas.

2026-07-20 • via Nuitee
M
MANUEL • solo_traveller • co
10
Pros:

Desayuno

Cons:

Precio

2026-07-18 • via Nuitee
C
Claudia • solo_traveller • co
8
Un hotel funcional
Pros:

La ubicación es central y facilita el desplazamiento por la ciudad donde se requiera. Lo mejor del hotel es su gente, todas las personas del counter fueron maravillosas, facilitaron mi viaje y me resolvieron todas las situaciones, así que Johnatan, Ivan, Felipe y Edwin, mil y mil gracias.

Cons:

La primera habitación que me dieron estaba muy empolvada y en general tenía un gran deterioro. No hay restaurante para la noche, así que quien se aloje debe asegurarse de su comida por fuera antes de llegar al hotel.

2026-07-13 • via Nuitee
A
Ana María M. • couple • co
10
Pros:

La ubicación es excelente es una zona segura de Medellín, cerca de excelentes lugares para comer y salir de compras

2026-07-13 • via Nuitee
M
Mariam • family_with_children • us
10
Pros:

Es súper céntrico y muy limpio, el desayuno era delicioso me encantó todo.

Cons:

Sería mejor la experiencia si tuviera restaurante, pero aún así me encantó.

2026-07-05 • via Nuitee
A
Anyely • extended_group • do
8
Pros:

Muy bello, y cómodo excelente ubicación

Cons:

Que no tiene restaurante

2026-07-05 • via Nuitee
H
hoyos pineda • solo_traveller • co
5
Discriminación y violencia contra la mujer
Pros:

Ubicación

Cons:

El señor Iván de recepción y el señor de la cocina

2026-07-03 • via Nuitee
O
Olga Lucia • couple • co
8
2026-06-30 • via Nuitee
A
Ana María M. • couple • co
9
2026-06-30 • via Nuitee
V
Viajero Soñador • couple • co
9
Fenomenal
Pros:

Ubicación excelente, desayuno increíble, personal muy amable.

Cons:

Ruido en la mañana por habitación al frente del restaurante

2026-06-26 • via Nuitee
G
German • solo_traveller • cl
10
Pros:

ubicacion excelente

2026-06-24 • via Nuitee
O
ORLANDO • solo_traveller • co
10
2026-06-24 • via Nuitee
W
Wayne • solo_traveller • us
10
2026-06-23 • via Nuitee
M
Martines • couple • cw
9
Very comfortable stay
Pros:

The location is perfect. 5 min away from santa fe mall. The breakfast was also excellent.

2026-06-18 • via Nuitee
A
Astrid Paola • solo_traveller • co
9
2026-06-18 • via Nuitee