TownePlace Suites by Marriott Chattanooga Near Hamilton Place

We have stayed here 4 times over the last 8 years. The gentleman at the front desk that checked us in was awesome. We tried to call down to the front desk in the evening and no answer, tried calling with the phone # from our room, still no answer. Daughter went down to fron desk, waited 10 minutes all od this to get sheets and blanket for fold out couch and no one came! I gave her the top sheet on the bed, and top cover over the comforter, she used a blanket from her car. Breakfast was good. Just disappointed of trying to get help fron front desk. With what you pay to stay overnight, you should get better service.

The receptionist Kayla was very helpful & welcoming. I really appreciated that. The bed was exceptionally comfortable. Breakfast was great. Everything seemed clean

The place was wonderful. It was clean, the breakfast was great, the staff was wonderful. I would highly recommend staying here.

Art was so friendly and made us feel like family. Eddie gave us a great recommendation for supper.

the front desk lady

Every thing was ok except for the noise that went on outside the main entrance and interrupted a night’s sleep

Having a tub

Hot shower and comfortable bed

Staff was helpful and friendly

Everyone and everything waseceptional

The lady at the front desk was Awesome. I was very disappointed with my room. No ice bucket, 2 lamps had no light bulbs. The plunger that holds the toilet paper roll on it was missing and the floor was half way vacuumed. I stayed with y’all because you are Marriott. WOW what a big disappointment my stay was. Gentlemen at the front desk at check out was very nice and attentive. This was a special trip for me and my grandson but I was very upset at all that was wrong. One thing being wrong I can get past. I asked the lady at the front desk if they just hated my room that day. Don’t know if I will give Marriott another chance or not. Use to travel a lot for work and y’all were always my go to place. Not so sure about y’all anymore. Thanks anyway.

Beside the convenient location and affordable rate, there is a very nice &kind lady (sorry I didn’t get her name but she works 5am shift), offering to make our family breakfast bags because we had to catch our flight at 3am and breakfast is not served until 7am on Saturday.. she made sure what type of foods/fruits/milk that we like and she put together breakfast to go bags for each of our family members.. that is the 5stars service right there , she made sure her guests feel at home .. this lady deserves to be the employee of the month.. we are very grateful for what she did .. besides that all the staffs are very friendly and really take care the guest . We are sure will stay at this hotel when we visit Chattanooga again in the future

Property was clean. Only thing it was long weekend September 1 and there is patio outside which was occupied by city people maybe some friends in hotel staff or hotel residents on august 30. Since it is family hotel no family can sit outside when people are smoking, drinking , loud music from 5pm onwards

Room was very comfortable but had a slight odor

Walked in our room and a/c unit wasn’t working and was actually in pieces. So we didn’t stay. Been dealing with Expedia trying to get a refund and still haven’t received any refund. I’m also done with Expedia I travel weekly and spend money on here weekly. No more! I can’t get anyone to help me. So I’m done! N

The facility seemed to be clean. The bathroom could use a good cleaning and update. The room had a misty smell until the air was on.

I love having enough room in a refrigerator and having something to warm up food.
What was unusual was not having anyone come to take the garbage out or bring clean towels. We had to go down to ask at the front desk. They told us they go to the rooms every 3 days.
I don’t mind using the same towers three days, it’s just that we were not used to that.
Also the day we arrived, they gave us a room which was not clean yet. Actually someone was still painting something in the kitchen area. So, we asked for another room, and everything was okay.
Overall, I think is very convenient having laundry and good breakfast. Very relaxing after all.

breakfast was good. And fire pit