TownePlace Suites by Marriott Chattanooga Near Hamilton Place

Hotels
•
TownePlace Suites by Marriott
8.2 (339 reviews)
7010 McCutcheon Road , Chattanooga , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable breakfast offerings
Cons:
Noise disturbances
Cleanliness issues

Categories

Cleanliness
7.66
Some reviews indicated issues with cleanliness, including a misty smell in the room and inadequate cleaning in the bathroom.
Service
9.13
Multiple reviews praised the staff's friendliness and helpfulness, especially mentioning staff members who went above and beyond.
Location
8.67
The location was generally favorable, although some noise complaints were noted outside the property.
Room Quality
7.12
There were complaints regarding room comfort and issues with amenities, such as non-functioning air conditioning units.
Amenities
8.15
Amenities like breakfast were well-received, but other facilities were highlighted as lacking.
Value for Money
8.11
Reviews suggest that, despite issues, the overall value was perceived as reasonable for the price.
Food and Beverage
8.66
Breakfast received consistent praise, indicating a positive sentiment towards the food and beverage offerings.
Overall Experience
8.13
Overall experience was mixed with significant positive feedback balanced against notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:32

Property Description

Convenient Location:
Located just off I-75, our Tennessee hotel offers easy access to major attractions and shopping at Hamilton Place Mall.

Comfortable Accommodations:
Each room at TownePlace Suites by Marriott Chattanooga features a fully equipped kitchenette, cable TV, work desk, and coffee-making facilities for a cozy stay.

Amenities Galore:
Guests can take advantage of our indoor pool, fitness center, daily breakfast, free Wi-Fi, barbecue facilities, on-site shop, and complimentary lobby coffee.

Experience the best of Tennessee with us - book your stay now at TownePlace Suites by Marriott Chattanooga.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that a $75.00 cleaning fee applies for guests bringing pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 339 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
E
Erika • couple • us
7
Easy access to hwy, nice staff
Pros:

Convenient to hwy

Cons:

Had to change rooms due to a/c not working

2026-06-26 • via Nuitee
H
Hall • solo_traveller • us
7
Pros:

The staff

Cons:

The tub was old, the breakfast didn't have enough options for people that doesn't eat meat. The sofa bed was very uncomfortable and hard.

2026-06-23 • via Nuitee
J
Joanna • family_with_children • us
7
2026-06-16 • via Nuitee
J
Jamie • family_with_children • us
9
Pros:

Friendly staff and good place to stay

2026-06-14 • via Nuitee
F
Ford • solo_traveller • us
8
Pros:

All good

Cons:

Pool

2026-06-08 • via Nuitee
F
Ford • solo_traveller • us
8
Pros:

Everything over all

Cons:

Pool

2026-06-08 • via Nuitee
J
Jamie • family_with_children • us
9
Great!
Pros:

Friendly staff. Great room for stop while traveling

2026-06-08 • via Nuitee
V
Vasquez • extended_group • co
8
Buenas instalaciones y buena ubicación
Pros:

Las instalaciones muy buenas

Cons:

El huevo de los desayunos

2026-05-29 • via Nuitee
C
Clark • couple • us
1
2026-05-23 • via Nuitee
P
Phyllis • solo_traveller • us
10
2026-05-21 • via Nuitee
P
Phillip • couple • us
8
2026-05-18 • via Nuitee
F
Felisha • solo_traveller • us
8
2026-05-16 • via Nuitee
C
Curtis • solo_traveller • us
9
Pros:

Friendly staff, nice pool area

Cons:

It was very tight quarters when we pulled open the sleeper sofa.

2026-05-12 • via Nuitee
G
Graham • couple • us
6
Cons:

Holes in hall ceiling. Front desk rude. Breakfast poor,

2026-05-10 • via Nuitee
A
Adam • couple • us
10
2026-05-10 • via Nuitee
D
Donnya • extended_group • us
9
2026-04-25 • via Nuitee
J
Josiah • couple • us
2
Horrible!
Cons:

It was not clean! They had clothing tags from previous guests on the floor, mouse poop in the bed, crumbs in the bed, bedside lamp was broken, shower was cracked, food was on the bathroom door, a pubic hair was in one of our towels, the fridge was all rusted and not level, and the list can go one! Terrible terrible place!

2026-04-22 • via Nuitee
E
Ezell • solo_traveller • us
9
Pros:

Location to the venue

Cons:

My bedding was old and need replacement, the sweet needs up dating

2026-04-21 • via Nuitee
Z
Zuluaga • family_with_children • us
9
2026-04-20 • via Nuitee
A
Andrew • couple • us
5
Super outdated, room was mediocre at best. We got woke up at 12 in the morning from the people above us sounding like th
Pros:

Not much, the staff was nice.

Cons:

Super outdated for a Marriott.

2026-04-19 • via Nuitee