TownePlace Suites by Marriott Chattanooga Near Hamilton Place

Hotels
•
TownePlace Suites by Marriott
8.2 (306 reviews)
7010 McCutcheon Road , Chattanooga , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable breakfast offerings
Cons:
Noise disturbances
Cleanliness issues

Categories

Cleanliness
7.66
Some reviews indicated issues with cleanliness, including a misty smell in the room and inadequate cleaning in the bathroom.
Service
9.13
Multiple reviews praised the staff's friendliness and helpfulness, especially mentioning staff members who went above and beyond.
Location
8.67
The location was generally favorable, although some noise complaints were noted outside the property.
Room Quality
7.12
There were complaints regarding room comfort and issues with amenities, such as non-functioning air conditioning units.
Amenities
8.15
Amenities like breakfast were well-received, but other facilities were highlighted as lacking.
Value for Money
8.11
Reviews suggest that, despite issues, the overall value was perceived as reasonable for the price.
Food and Beverage
8.66
Breakfast received consistent praise, indicating a positive sentiment towards the food and beverage offerings.
Overall Experience
8.13
Overall experience was mixed with significant positive feedback balanced against notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:32

Property Description

Convenient Location:
Located just off I-75, our Tennessee hotel offers easy access to major attractions and shopping at Hamilton Place Mall.

Comfortable Accommodations:
Each room at TownePlace Suites by Marriott Chattanooga features a fully equipped kitchenette, cable TV, work desk, and coffee-making facilities for a cozy stay.

Amenities Galore:
Guests can take advantage of our indoor pool, fitness center, daily breakfast, free Wi-Fi, barbecue facilities, on-site shop, and complimentary lobby coffee.

Experience the best of Tennessee with us - book your stay now at TownePlace Suites by Marriott Chattanooga.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that a $75.00 cleaning fee applies for guests bringing pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 306 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
V
Vickie • family_with_children • us
8
Pros:

The room was clean and big. Breakfast was good and plentiful. Fire pit was a nice touch.

Cons:

The pillows are not comfortable and the floor of the bathtub was very slippery.

2026-03-28 • via Nuitee
A
Aryanna • family_with_children • us
4
2026-03-27 • via Nuitee
S
Saini • family_with_children • us
9
It was a good stay
Pros:

It had fire pit and pool.

Cons:

Smaller rooms

2026-03-23 • via Nuitee
D
Debbie • family_with_children • us
9
Pros:

Clean, comfortable beds

Cons:

The construction around the area but nothing the hotel could control

2026-03-23 • via Nuitee
M
Marie • solo_traveller • us
10
2026-03-20 • via Nuitee
L
Lillian • couple • us
9
2026-03-16 • via Nuitee
R
Robertson • family_with_children • us
10
2026-03-15 • via Nuitee
A
Americo • couple • us
10
2026-03-09 • via Nuitee
A
autumn • extended_group • us
9
2026-03-08 • via Nuitee
K
Katrina • family_with_children • us
10
Nice place
Pros:

It's just a beautiful place love the fire pit and the indoor pool even though we didn't get to enjoy it bc it closed at 10pm and we are on night shift. The lady that checked us in was a sweetheart

Cons:

The fact we got double charged and it took almost 2 weeks to get out $ back where we got changed 2 times the fact we couldn't relax and enjoy the pool or.firepit after 11om I feel like if people r quite it shouldn't matter and respectful

2026-03-01 • via Nuitee
J
Joy ART • family_with_children • us
8
Comfy but service laked!
Pros:

We have stayed here 4 times over the last 8 years. The gentleman at the front desk that checked us in was awesome. We tried to call down to the front desk in the evening and no answer, tried calling with the phone # from our room, still no answer. Daughter went down to fron desk, waited 10 minutes all od this to get sheets and blanket for fold out couch and no one came! I gave her the top sheet on the bed, and top cover over the comforter, she used a blanket from her car. Breakfast was good. Just disappointed of trying to get help fron front desk. With what you pay to stay overnight, you should get better service.

Cons:

Above

2026-01-20 • via Nuitee
L
Lisa • couple • us
10
I would definitely stay there again
Pros:

The receptionist Kayla was very helpful & welcoming. I really appreciated that. The bed was exceptionally comfortable. Breakfast was great. Everything seemed clean

Cons:

I can't really think of anything that was off-putting

2026-01-03 • via Nuitee
C
corvin • family_with_children • us
10
Wonderful place to stay and the staff made it an even better place.
Pros:

The place was wonderful. It was clean, the breakfast was great, the staff was wonderful. I would highly recommend staying here.

Cons:

There was nothing I didn’t like about the property. It was one of the best places I have stayed

2025-12-15 • via Nuitee
S
Silvio • family_with_children • us
7
2025-12-07 • via Nuitee
A
Amanda • family_with_children • us
10
Pros:

Art was so friendly and made us feel like family. Eddie gave us a great recommendation for supper.

Cons:

The beds were not comfortable for us.

2025-11-27 • via Nuitee
B
braner • couple • us
8
was great til last two days
Pros:

the front desk lady

Cons:

noise complaints don’t get you anywhere

2025-11-23 • via Nuitee
B
Brittany • family_with_children • us
10
2025-11-08 • via Nuitee
J
Jose • couple • us
4
Pros:

Every thing was ok except for the noise that went on outside the main entrance and interrupted a night’s sleep

Cons:

The party went on until 11:00 after we called the front desk twice and politely asked if they couldn’t quiet things a little- very disrespectful to many guests that paid for a night’s sleep

2025-10-28 • via Nuitee
C
cynthia • couple • us
9
Hotel met our needs
Pros:

Having a tub

2025-10-27 • via Nuitee
T
Tina • family_with_children • us
7
Pros:

Hot shower and comfortable bed

Cons:

The lighting was bad in the shower area and the vanity lights - only one was working and it was flickering bad.

2025-10-12 • via Nuitee