Best Western Plus Hotel Arcadia

Hotels
•
Best Western Plus
8.1 (4525 reviews)
Max-Winter-Platz 5 , Vienna , at
+43 1 7297012

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with room maintenance
Breakfast area cleanliness
Small room size

Categories

Cleanliness
7.56
Mixed reviews with mentions of cleanliness being acceptable but some complaints about maintenance.
Service
9.03
Friendly and attentive staff, highly praised across several reviews.
Location
8.57
Convenient location with easy access to transportation, though some complaints about distance for public transport.
Room Quality
7.52
Rooms varied in quality; some found them clean and spacious, while others reported issues like small size.
Amenities
7.55
Basic amenities were provided, but not all fulfilled expectations, like the lack of sauna.
Value for Money
8.51
Good value reported by many, though some felt the pricing did not match the perceived quality.
Food and Beverage
8.06
Breakfast was reported as good by most, although some had minor complaints.
Overall Experience
8.03
Generally positive with enjoyable stays highlighted, but a few issues noted deducting from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Best Western Plus Hotel Arcadia offers elegantly designed air-conditioned rooms with modern amenities including a flat-screen TV and a minibar. Guests can enjoy a comfortable stay with wooden floors, plush bedding, and complimentary toiletries.

Wellness and Convenience
Indulge in relaxation at the on-site sauna and fitness room, or stay connected with complimentary WiFi throughout the hotel. With a 24-hour reception and laundry services available, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to the exhibition center and transportation hubs makes it a convenient choice for travelers.

Local Dining and Exploration
Experience the local flavors at the nearby Austrian restaurant or explore Vienna's city center easily accessible via the underground station. Don't miss the opportunity to visit the UN headquarters and other attractions just a short ride away. Book your stay now for a memorable experience at Best Western Plus Hotel Arcadia.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.1
Based on 4525 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
S
Stephanie • solo_traveller • at
7
Pros:

Ausstattung mit föhn und Klimaanlage

2026-08-08 • via Nuitee
P
Peter • family_with_children • at
9
Pros:

Sehr ruhige Lage nähe des Praters ausgezeichnetes Frühstücksbuffet

2026-08-08 • via Nuitee
L
Lilli • solo_traveller • de
9
2026-08-07 • via Nuitee
U
ulli • solo_traveller • de
9
Gutes Hotel
Pros:

Im großen und ganzen alles bestens, sehr gutes Frühstück, Betten, Einrichtung, gute Verkehrslage - Bus- und U-Bahn Nähe,

Cons:

eine Hotelbar gab es, aber leider keine Cocktails , vor unseren Zimmer stand rund um die Uhr der Staubsauger ( die gesamten 7 Tage), unsere dreckigen Handtücher lagen auch einen ganzen Tag bis zum nächsten Morgen gegen 11 Uhr vor unserer Zimmertür auf den Flur, obwohl wir am 1. Tag an der Rezeption gesagt haben das sie diese bitte entsorgen sollen ( war kein schöner Anblick jedesmal beim vorbei laufen), kamen uns vor, wie in einer Abstellkammer!

2026-08-07 • via Nuitee
B
Brigitte • family_with_children • de
8
2026-08-07 • via Nuitee
K
Katunar • solo_traveller • hr
9
Pros:

Everything :)

2026-08-07 • via Nuitee
H
husam • family_with_children • kw
8
2026-08-07 • via Nuitee
C
Camilla • couple • dk
10
Meget anbefalelsesværdigt
Pros:

Meget venligt og hjælpsomt personale. Vi følte os værdsat som gæster.
Beliggenheden er også rigtig god i forhold til at benytte undergrundsbanen.

Værelset var rigtig pænt og behageligt. Aircondition var et ekstra stort plus under vores ophold, da der var op mod 40 grader i Wien.

2026-08-07 • via Nuitee
W
Wearetravelling • solo_traveller • de
9
2026-08-06 • via Nuitee
A
Andrea • couple • at
10
Ich werde immer wieder kommen und es weiterempfehlen
Pros:

Super Lage und sehr ruhig

2026-08-06 • via Nuitee
J
Jolivet • family_with_children • fr
9
Un hôtel très bien placé, proche de la Fête foraine PRATER sans en avoir les inconvénients. Un joli parc avec pour enfan
Pros:

L accueil et l emplacement. Le service d étage et la climatisation

Cons:

Rien

2026-08-06 • via Nuitee
L
Leandra • family_with_children • ar
10
Buen hotel
Pros:

Limpia, buen desayuno, destacó la atención del recepcionista de la mañana que habla español, muy amable y servicial

Cons:

Un poco alejado del centro.

2026-08-05 • via Nuitee
T
Todor • solo_traveller • bg
9
2026-08-05 • via Nuitee
V
Valentyna • solo_traveller • ua
6
2026-08-04 • via Nuitee
N
Nadja • solo_traveller • at
9
2026-08-03 • via Nuitee
L
Letizia • solo_traveller • it
8
2026-08-03 • via Nuitee
L
Lidia • solo_traveller • pl
9
Pros:

Bardzo miła obsługa i dobra lokalizacja

2026-08-03 • via Nuitee
Ádám • solo_traveller • hu
10
Pros:

Very kind, helpful staff.
Housekeepers are doing great job.
Nice atmosphere and delicious breakfast.
All I can say only positive things about this hotel.
Big thank you!

2026-08-03 • via Nuitee
I
Isabella • couple • at
5
2026-08-02 • via Nuitee
T
Thomas • extended_group • at
10
2026-08-02 • via Nuitee