Best Western Plus Hotel Arcadia

Hotels
•
Best Western Plus
8.1 (4181 reviews)
Max-Winter-Platz 5 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with room maintenance
Breakfast area cleanliness
Small room size

Categories

Cleanliness
7.56
Mixed reviews with mentions of cleanliness being acceptable but some complaints about maintenance.
Service
9.03
Friendly and attentive staff, highly praised across several reviews.
Location
8.57
Convenient location with easy access to transportation, though some complaints about distance for public transport.
Room Quality
7.52
Rooms varied in quality; some found them clean and spacious, while others reported issues like small size.
Amenities
7.55
Basic amenities were provided, but not all fulfilled expectations, like the lack of sauna.
Value for Money
8.51
Good value reported by many, though some felt the pricing did not match the perceived quality.
Food and Beverage
8.06
Breakfast was reported as good by most, although some had minor complaints.
Overall Experience
8.03
Generally positive with enjoyable stays highlighted, but a few issues noted deducting from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Best Western Plus Hotel Arcadia offers elegantly designed air-conditioned rooms with modern amenities including a flat-screen TV and a minibar. Guests can enjoy a comfortable stay with wooden floors, plush bedding, and complimentary toiletries.

Wellness and Convenience
Indulge in relaxation at the on-site sauna and fitness room, or stay connected with complimentary WiFi throughout the hotel. With a 24-hour reception and laundry services available, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to the exhibition center and transportation hubs makes it a convenient choice for travelers.

Local Dining and Exploration
Experience the local flavors at the nearby Austrian restaurant or explore Vienna's city center easily accessible via the underground station. Don't miss the opportunity to visit the UN headquarters and other attractions just a short ride away. Book your stay now for a memorable experience at Best Western Plus Hotel Arcadia.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 4181 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
V
Veneta • family_with_children • bg
9
2026-04-11 • via Nuitee
F
FERNANDO ANTONIO LUZ • couple • br
8
Bom custo benefício!
Pros:

Tamanho da cama e do café da manhã.

Cons:

Do tamanho do quarto que era pequeno.

2026-04-10 • via Nuitee
V
Vicki • solo_traveller • gb
8
Pros:

Good breakfast, good location, friendly staff

Cons:

Breakfast was a bit pricey

2026-04-10 • via Nuitee
F
FERNANDO ANTONIO LUZ • couple • br
8
Bom custo benefício!
Pros:

Café da manhã e cama grande.

Cons:

Do tamanho do quarto, que é pequeno!
Da localização, que não é ruim, mas é esquisita.

2026-04-10 • via Nuitee
B
Barbara • couple • sk
9
2026-04-09 • via Nuitee
D
Daniela • solo_traveller • it
10
2026-04-09 • via Nuitee
T
Taras • couple • ca
9
2026-04-09 • via Nuitee
P
Peterzankou • couple • it
9
Soggiorno a due Passi dal PRATER
Pros:

La camera era molto grande, pulita e molto luminosa.
Ben insonorizzata e calda.
La posizione era strategica, a tre passi dal Prater e fermate metro e bus.
Ci sono molti locali nelle vicinanze anche per mangiare a cena.
Nel complesso un hotel con un ottimo rapporto qualità prezzo.

Cons:

La camera troppo calda.

2026-04-07 • via Nuitee
• couple • it
7
2026-04-07 • via Nuitee
A
Andrei Vladimir Litiu • family_with_children • ro
9
2026-04-06 • via Nuitee
A
Alessandra • family_with_children • it
5
Pros:

Albergo con posizione strategica. Ben riscaldato, forse troppo. Difronte all’albergo c’è un bellissimo parco gratuito per bambini con tante giostre.

Cons:

Stanza troppo piccola per il prezzo pagato. Staff non disponibile ad aiutare e dare consigli, ho chiesto quale fosse la soluzione migliore per raggiungere l’aereoporto, mi hanno detto di chiedere direttamente alla stazione dei treni. Nel bagno mancavano cose basilari come la cuffia per la doccia, pure chiedendola hanno detto di non averla.

2026-04-05 • via Nuitee
M
Mary • family_with_children • mt
10
2026-04-04 • via Nuitee
F
Frank • solo_traveller • de
9
Super Aufenthalt und gerne wieder, wenn ich wieder in Wien bin.
Pros:

Wirklich gute Lage in der Nähe zur Haltestelle "Praterstern" mit 2 U-Bahnlinien, Bussen, Straßenbahn und S-Bahn.
Ruhige Gegend und wenige Gehminuten bis zum Prater selbst, Innenstadt mit den Öffis gut und schnell erreichbar.

Personal sehr nett und zuvorkommend, Zimmer sauber, Bett bequem und Einrichtung ohne Mängel (Gebrauchsspuren, aber das ist normal).

Cons:

Eimer im Bad hat nicht funktioniert, da der Deckel abgebrochen war.
Ansonsten nichts zu beanstanden

2026-04-04 • via Nuitee
G
Giorgia • extended_group • it
8
2026-04-03 • via Nuitee
P
Petrucci • solo_traveller • it
9
Pros:

La colazione mi è piaciuta molto. Avevano a disposizione sia dolce che salato ed anche opzioni senza lattosio. I dolci che ho provato erano ottimi, ed i tavolini ben distanziati l'uno dall'altro e molto puliti

2026-04-02 • via Nuitee
A
Alessandro • solo_traveller • mt
8
2026-04-01 • via Nuitee
S
Silvija • couple • lv
8
2026-04-01 • via Nuitee
E
emiliano • family_with_children • it
9
2026-04-01 • via Nuitee
R
Regina • solo_traveller • at
8
Pros:

Sehr freundliches Personal! Meine Mutter ist 92 Jahre geworden und es wurde ihr gratuliert!

2026-03-31 • via Nuitee
S
Sylvia • solo_traveller • at
7
Bin oft dort, gutes Preis-/Leistungsverhältnis
Pros:

Ruhiges Zimmer, gute Lage, Kaffee+Tee mit Wasserkocher im Zimmer. Wasser ist auch im 4. Stock schnell heiß, muss nicht ewig rinnen.

Cons:

Im Bad kein Hocker bzw Haken zum Aufhängen der Kleidung. Haarfön gehört näher zu Spiegel montiert, sonst tut man sich mit dem kurzen Kabel recht schwer. Ferseher war nicht am Netz und nicht an der Antenne montiert, ear mir persönlich aber auch nicht wirklich wichtig.

2026-03-31 • via Nuitee