Best Western Plus Hotel Arcadia

Hotels
•
Best Western Plus
8.1 (4181 reviews)
Max-Winter-Platz 5 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with room maintenance
Breakfast area cleanliness
Small room size

Categories

Cleanliness
7.56
Mixed reviews with mentions of cleanliness being acceptable but some complaints about maintenance.
Service
9.03
Friendly and attentive staff, highly praised across several reviews.
Location
8.57
Convenient location with easy access to transportation, though some complaints about distance for public transport.
Room Quality
7.52
Rooms varied in quality; some found them clean and spacious, while others reported issues like small size.
Amenities
7.55
Basic amenities were provided, but not all fulfilled expectations, like the lack of sauna.
Value for Money
8.51
Good value reported by many, though some felt the pricing did not match the perceived quality.
Food and Beverage
8.06
Breakfast was reported as good by most, although some had minor complaints.
Overall Experience
8.03
Generally positive with enjoyable stays highlighted, but a few issues noted deducting from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Best Western Plus Hotel Arcadia offers elegantly designed air-conditioned rooms with modern amenities including a flat-screen TV and a minibar. Guests can enjoy a comfortable stay with wooden floors, plush bedding, and complimentary toiletries.

Wellness and Convenience
Indulge in relaxation at the on-site sauna and fitness room, or stay connected with complimentary WiFi throughout the hotel. With a 24-hour reception and laundry services available, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to the exhibition center and transportation hubs makes it a convenient choice for travelers.

Local Dining and Exploration
Experience the local flavors at the nearby Austrian restaurant or explore Vienna's city center easily accessible via the underground station. Don't miss the opportunity to visit the UN headquarters and other attractions just a short ride away. Book your stay now for a memorable experience at Best Western Plus Hotel Arcadia.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 4181 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
Z
Zbigniew • solo_traveller • pl
8
2026-02-14 • via Nuitee
G
Gabriele • family_with_children • at
3
Leider nicht empfehlenswert
Pros:

Die Lage ist für einen Messebesuch ok.

Cons:

Das Zimmer war ziemlich abgewohnt und sehr duster. Der Fön hat sich nach ca. 3 Minuten abgeschaltet und konnte dann für längere Zeit nicht mehr aktiviert werden. Die Halterung der Handbrause war gebrochen, sodass die Brause immer wieder herunter gefallen ist. Die Auswahl der Fernsehprogramme ist für ein österreichisches Hotel eine Schande! Das Frühstück ist eher mittelmäßig und im Frühstücksraum war es so kalt, dass ein gemütliches Frühstück sowieso nicht in Frage kam. Übrigens war es im ganzen Hotel kalt, auch im Zimmer. Bei unserer Ankunft mussten wir den Heizkörper erst einmal aufdrehen - und das im Jänner!!!
Ich kann dieses Hotel nicht weiterempfehlen!

2026-02-13 • via Nuitee
Z
Zdenka • family_with_children • si
10
Pros:

Dobra lokacija, več znamenitosti v bližini,dober zajtrk

2026-02-13 • via Nuitee
M
Menahem • solo_traveller • fr
10
Pros:

Très propre, fonctionnel, très bien.

2026-02-12 • via Nuitee
N
Nathalie • couple • at
7
2026-02-12 • via Nuitee
I
ILIA • solo_traveller • us
9
Pros:

Чисто, удобная постель, отличный персонал

Cons:

Очень маленькие номера, очень тесная ванная и туалет, телевизор нету каналов просмотра на других языках кроме немецкого

2026-02-11 • via Nuitee
A
Adrián • family_with_children • hu
10
2026-02-10 • via Nuitee
M
Mathilde • solo_traveller • de
8
Idéal pour explorer le Stuwerviertel et la ville de Vienne
Pros:

Bon rapport qualité-prix pour cette petite chambre
Personnel agréable
Bien situé

Cons:

Il y faisait un peu chaud
La chambre était un peu sombre car donnant sur la cour intérieure

2026-02-10 • via Nuitee
P
Przemyslaw Talaga • solo_traveller • pl
8
2026-02-10 • via Nuitee
A
Almukhtar • solo_traveller • om
7
2026-02-08 • via Nuitee
O
ORR • family_with_children • il
8
2026-02-08 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-01-29 • via Nuitee
J
Juan Antonio • family_with_children • es
10
Para repetir
Pros:

Personal agradable, habitación cómoda, instalaciones limpias, con acceso cercano al metro.

A escasos 10 minutos a pie del Prater y de líneas de metro.

Se encuentra en el distrito 2, un distrito tranquilo.

2026-01-29 • via Nuitee
K
König • solo_traveller • at
10
Pros:

Die Lage und das Hotel im ganzen

2026-01-29 • via Nuitee
S
Sosa • couple • ar
8
Hermosa habitación pero lejos del centro
Pros:

Me gustó la habitación que era amplia y tenía 2 mesas.El personal muy amable.

Cons:

Está a 45 del centro caminando. Quizás en mi próxima visita a Viena como turista , me hospedaría más cerca del centro.

2026-01-24 • via Nuitee
A
Alexey • family_with_children • ch
7
Good enough for the price
Pros:

Was relatively cheap (something like 75 / night if I remember correctly)
The location is more convenient than it looks like on the map, nearest metro entrance is 5 minutes by foot

Cons:

Everything feels a little dated and stuffy
Tiny room and tiny desk
Bathroom door can't really close properly (it's a very dodgy sliding door)

2026-01-24 • via Nuitee
F
Fabian • couple • at
7
2026-01-23 • via Nuitee
D
Denise • solo_traveller • at
9
2026-01-23 • via Nuitee
Μπουργουντζόγλου • family_with_children • gr
10
2026-01-21 • via Nuitee
N
Nurjan • solo_traveller • uz
8
2026-01-21 • via Nuitee