Best Western Plus Hotel Arcadia

Hotels
Best Western Plus
8.1 (4259 reviews)
Max-Winter-Platz 5 , Vienna , at

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with room maintenance
Breakfast area cleanliness
Small room size

Categories

Cleanliness
7.56
Mixed reviews with mentions of cleanliness being acceptable but some complaints about maintenance.
Service
9.03
Friendly and attentive staff, highly praised across several reviews.
Location
8.57
Convenient location with easy access to transportation, though some complaints about distance for public transport.
Room Quality
7.52
Rooms varied in quality; some found them clean and spacious, while others reported issues like small size.
Amenities
7.55
Basic amenities were provided, but not all fulfilled expectations, like the lack of sauna.
Value for Money
8.51
Good value reported by many, though some felt the pricing did not match the perceived quality.
Food and Beverage
8.06
Breakfast was reported as good by most, although some had minor complaints.
Overall Experience
8.03
Generally positive with enjoyable stays highlighted, but a few issues noted deducting from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Best Western Plus Hotel Arcadia offers elegantly designed air-conditioned rooms with modern amenities including a flat-screen TV and a minibar. Guests can enjoy a comfortable stay with wooden floors, plush bedding, and complimentary toiletries.

Wellness and Convenience
Indulge in relaxation at the on-site sauna and fitness room, or stay connected with complimentary WiFi throughout the hotel. With a 24-hour reception and laundry services available, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to the exhibition center and transportation hubs makes it a convenient choice for travelers.

Local Dining and Exploration
Experience the local flavors at the nearby Austrian restaurant or explore Vienna's city center easily accessible via the underground station. Don't miss the opportunity to visit the UN headquarters and other attractions just a short ride away. Book your stay now for a memorable experience at Best Western Plus Hotel Arcadia.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 4259 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
L
Leonardo extended_group it
9
2026-05-02 via Nuitee
S
Selina solo_traveller at
9
Pros:

Sehr gute Lage, nettes Personal, Frühstücksbuffet vollkommen ausreichend

2026-05-02 via Nuitee
G
Gerhard solo_traveller de
9
2026-05-01 via Nuitee
R
Rudolf couple at
8
2026-04-30 via Nuitee
I
Immonen solo_traveller fi
9
Good hotel at decent price and excellent location!
Pros:

Clean hotel, nice room. Welcoming staff. Excellent location.

2026-04-29 via Nuitee
O
Ogi couple bg
10
2026-04-28 via Nuitee
O
Ogi extended_group bg
10
2026-04-28 via Nuitee
T
Temirlan couple kz
6
Pros:

Местоположение, чистота

Cons:

Мало мыльных принадлежностей, нету зубной пасты, ассортимент еды скудный был

2026-04-28 via Nuitee
E
Emilija couple rs
10
2026-04-27 via Nuitee
J
JULIEN family_with_children fr
8
Très bon séjour. Hôtel à recommander.
Pros:

Emplacement parfait : 5 minutes à pied de la station de métro qui mène au centre de Vienne en 10 minutes et à 5 minutes de la gare de Praterstern qui relie l'aéroport en 25 minutes. Quartier résidentiel très calme, pas de bruit extérieur et aucun bruit à l'intérieur de l'hôtel. Chambre spacieuse, propre, bien équipée (placard, coffre-fort, bureau, petit réfrigérateur). Petit déjeuner copieux, de bonne qualité. Literie de qualité.

Cons:

Il faisait assez chaud dans notre chambre, et la climatisation était très bruyante. Pas gênant au mois d'avril mais cela peut le devenir en plein été.

2026-04-25 via Nuitee
A
Agostino solo_traveller it
7
2026-04-25 via Nuitee
R
Rosemarie solo_traveller at
8
2026-04-23 via Nuitee
D
Dariusz solo_traveller pl
7
Pros:

lokalizacja była dla mnie właściwa ze mając na uwadze miejsce spotkania

2026-04-23 via Nuitee
R
Robert family_with_children at
9
2026-04-22 via Nuitee
P
Peter couple ch
9
2026-04-22 via Nuitee
K
Karin couple it
10
2026-04-21 via Nuitee
D
Doris solo_traveller at
9
Pros:

Tolle Lage für Teilnehmer des VCM

2026-04-20 via Nuitee
D
Dave Kris couple pl
10
2026-04-20 via Nuitee
M
Markus solo_traveller at
9
Pros:

Alles top.

2026-04-20 via Nuitee
T
Thomas couple at
8
2026-04-19 via Nuitee