Gran Amérian Carlos V

Hotels
•
Amerian
9.3 (174 reviews)
Av. Juan Buatista Alberdi 340 , Termas de Río Hondo , ar

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Thermal pools / spa highly praised
Excellent and abundant food
Attentive and friendly staff (named staff highlighted)
Comfortable, spacious rooms
Good location; repeat guests
Strong overall facilities and ambiance
Good breakfast
Cons:
Some rooms drafty / cold due to window seals
Limited parking space when hotel is full
Strict / late schedules (breakfast hours, late shows)
Kids play area small and somewhat dated
Lack of slippers / occasional broken hairdryer / missing kettle
No complimentary water in rooms
Some dishes served reheated lose quality
Hygiene/maintenance notes (no enforced shower before pools, shower step slip risk)

Categories

Cleanliness
9.1
Generally clean (spa/pools praised) but occasional hygiene/maintenance notes: lack of enforced showering before pools and a reported risk of slipping on shower steps.
Service
9.6
Very strong service repeatedly highlighted: attentive staff, standout entertainers (Luis) and restaurant/service employees (Franco, Irma, Flor) praised for friendliness and helpfulness.
Location
9.4
Location described as very good by multiple guests; cited as a top option in the city and reason for repeat stays.
Room Quality
8.6
Rooms noted as comfortable and spacious, but some issues reported: drafty windows causing cold rooms, lack of slippers, missing kettle in some rooms and occasional broken hairdryer.
Amenities
9.4
Thermal pools, spa and restaurant are standout amenities and highly praised; minor negatives include limited parking, small/dated kids' play area and some spa scheduling/turn issues.
Value for Money
9.6
Multiple guests explicitly cite excellent price vs. quality and good value for money.
Food and Beverage
9.4
Food frequently described as excellent, abundant and high quality (breakfast and restaurant highlighted); a few notes about reheated plated dishes losing quality and no complimentary water in rooms.
Overall Experience
9.3
Overall very positive experience with many guests saying they would return; praised for relaxation, comfort and service, with only a few operational/maintenance negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:59

Property Description

Luxurious Amenities
Amerian Hotel Casino Carlos V boasts an impressive array of amenities including an indoor pool, outdoor pool, gym, and spa. Indulge in relaxation and rejuvenation during your stay.

Gourmet Dining
Savor the taste of international cuisine at the on-site restaurant. Delight your palate with a variety of dishes prepared by talented chefs.

Comfortable Accommodations
Experience comfort and convenience in the well-appointed rooms featuring air conditioning, private bathrooms, minibars, and flat-screen TVs. Enjoy the luxury of room service for added convenience.

Book your stay at Amerian Hotel Casino Carlos V now and elevate your travel experience with us!

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 30686733293)

Please note that lunch is served from 12:30 to 15:30. Guests arriving later will not be entitled to it, and the rate will not be modified.

Note that guests must be over 18 years old in order to book. All guests under this age can only check-in with an adult.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

As of December 21, 2021, the health pass will be mandatory for people over 13 years of age in the province of Santiago del Estero, according to administrative decree 1198/2021 published in the official gazette.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SDE

Location

Guest Reviews

9.3
Based on 174 reviews
Cleanliness: 9.1
Service: 9.6
Location: 9.4
Room Quality: 8.6
Amenities: 9.4
Value for Money: 9.6
Food and Beverage: 9.4
Overall Experience: 9.3
A
Alberto Gregorio • solo_traveller • ar
9
Muy buen hotel
Pros:

Todo el hotel está muy bien

Cons:

Los espectáculos y entretenimientos en la pileta ponen el sonido muy fuerte, siendo que es un lugar donde uno va a descansar muy buen hotel

2026-09-14 • via Nuitee
F
Fer • couple • ar
10
Todo pensado para disfrutar y descansar
Pros:

Muy cómodo y en buen estado. El personal muy amable y atento. El Spa lo mejor!

2026-09-02 • via Nuitee
L
Luciano • couple • ar
7
2026-09-02 • via Nuitee
S
Sandra • couple • ar
9
Pros:

Excelente todao el hotel
Ubicación a mts cebtru comercial
Buena comida buenas instalaciones
Muy buena predisposición del personal

Cons:

Nada

2026-08-29 • via Nuitee
G
Graciela • couple • ca
9
Pros:

The hotel rooms, pool, circuit, gym and facilities are great! The breakfast has a lot Of variety, nevertheless the lunch and dinner didn’t meet our expectations. They were lots of guests during our stay and the understaffed kitchen was noticeable and affected the quality of meals. At times it seemed to be not enough tables. Overall this hotel continued to be one of our favourites, however management needs to hired more staff to keep up with the busiest times

2026-08-27 • via Nuitee
S
Sergio • couple • ar
9
Pros:

Muy buena atencion en el restaurante.

2026-08-27 • via Nuitee
C
Claudio • couple • ar
9
Excepcional estadia para relajarse!!!
Pros:

Hotel excelente en todo sentido. Calidad en la atención del personal, de las instalaciones y de los servicios.
Muy buena la comida y el spa.
Impecable todo!!!

2026-08-21 • via Nuitee
A
Andrea • couple • ar
10
2026-08-20 • via Nuitee
R
Ricardo Sergio • solo_traveller • ar
10
Pros:

Todo es excelente

Cons:

Todo bien

2026-08-16 • via Nuitee
J
Juan Carlos • couple • ar
7
Buena
Pros:

Todo

Cons:

La comida

2026-08-15 • via Nuitee
B
Bruno Masciarelli • extended_group • ar
10
2026-08-13 • via Nuitee
R
Raul • couple • ar
8
Pros:

La comodidad de las habitaciones, la variedad y calidad de las comidas del restaurant, y el circuito de agua

Cons:

En realidad fue una muy buena estadia, solo que el día del check out, me encontré con la sorpresa de que el IVA, no estaba includio en el precio. Contraté mi estadia a través de Booking, como vengo haciendolo hace 15 años en hoteles de todo el mundo, y siempre queda claro, si están o no están incluidos los impuestos, cuestión que en este caso no lo era. El gerente con muy buena predisposición, viendo el precio que figuraba en la aplicación, me hizo una quita del monto que debia pagar.

2026-08-13 • via Nuitee
N
NATALIA • extended_group • ar
10
2026-08-08 • via Nuitee
A
ALBERTO LUIS • couple • ar
10
Un lugar para disfrutar y regresar
Pros:

El circuito hídrico y el spa son excelentes. El responsable de entretenimiento en piscina, llamado Luis, es sobresaliente por su dinamismo, energía y buena predisposición en el trabajo, El desayuno y todas las comidad ofrecidas son de óptima calidad y abundancia.

2026-08-07 • via Nuitee
S
Secrestat • solo_traveller • ar
9
Pros:

Las instalaciones y el servicio del spa también la amabilidad del personal

Cons:

No proveer agua de manera gratuita en la habitación,los platos elaborados no se realizan en el momento al recalentar pierde sabor y calidad ,

2026-08-04 • via Nuitee
A
Alberto Biasutto • solo_traveller • ar
9
Pros:

La calidad de la comida

Cons:

Nada. Solo un poco el riesgo de caída en sector de escalones en ducha y bañers

2026-08-03 • via Nuitee
D
Diana • couple • ar
9
2026-08-02 • via Nuitee
G
Gabriel • family_with_children • ar
9
excelente
Pros:

cena y almuerzo rica y abundante, las instalaciones super confortables, muy recomendable el ambiente.

Cons:

los horarios, muy estrictos en especial para el desayuno, cuando venis de trasnochar y la falta de pantuflas en las habitaciones

2026-08-02 • via Nuitee
A
Antoferf • couple • ar
9
Excelente hotel, la pasamos muy bien.
Pros:

Sin dudas, la piscina con aguas termales y el restaurante son lo mejor.

Cons:

La habitación (309) estaba helada porque las ventanas no tienen un cierre hermético y se filtraba mucho aire frio de afuera, tanto que la cortina liviana flameaba. Era dificil calefaccionarla y se notaba al ingresar desde los pasillos calefaccionados.

2026-07-25 • via Nuitee
J
JULIETA • family_with_children • ar
10
Pros:

todo espectacular! la comida, la atencion, las instalaciones y el lugar excelente.

Cons:

los juegos de niños, muy pequeño el espacio y un poco viejos. pero las Seños Irma y Flor excelente.

2026-07-23 • via Nuitee