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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Baby safety gates
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Games
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Property Description
Convenient Location
Located just 1 km from Ulus Metro Station, Sergah Hotel offers easy access to public transportation and is close to major bus stops and terminals, making it a perfect choice for travelers looking to explore the city.
Luxurious Amenities
Enjoy a relaxing stay with amenities such as a sauna, free Wi-Fi, and air-conditioned rooms with satellite TV. The hotel also offers massage services, a rooftop bar with city views, and a restaurant serving Turkish and world cuisines.
Exceptional Services
Experience top-notch service with 24-hour front desk assistance, daily buffet breakfast, and additional services including dry cleaning, ironing, and laundry. With a two-storey private parking area on site, convenience is guaranteed during your stay at Sergah Hotel.
Book now to experience comfort and convenience at Sergah Hotel.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sergah Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
People 2 years old and over stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Asla otelde kalamadık zaten, gerçekten anlatılamayacak kadar eski, pis ve kokudan odaya girilmeyecek durumda. Asla ama asla uygulamadaki fotoğraflarla alakası yok. Otelin hemen yanında pavyon tarzı işyerleri var aileye uygun değil. Bırakın dört yıldızı apart bile sayılmamalı burası
Küveti doldurmak istedim fakat alt kata akıttığı için odalardan küvet tıpalarını topladıklarını ve doldurulamayacağını söylediler. Banyoda maalesef kıllar vardı, düzgün temizlenmemişti. Televizyon yayını çalışmıyordu, ikinci gün odamıza haber vermeden izinsiz girip düzeltilmiş, gelince fark ettik. Yatak rahattı. Kahvaltı güzeldi. Çalışanlar kibar ve yardımcıydı. Bölge olarak Ankara’nın pek güzel bir muhiti değil, benzer fiyatlara daha güzel muhitlerde konaklanabilirdi. Bir daha tercih etmeyi düşünmüyorum.
The location was good a good breakfast
Nothing
Every thing is old and frayed, the room smells. The window doesn’t open.
Kahvaltısı yeterli, konum olarak her yere yakın. Oda yeteri kadar büyüktü. Bir daha ki Ankara konaklamam da tercihim olacak.
Temiz merkezi konumda ekonomik.
Bad air condition bed smells bad..
I requisted two rooms with double bed each,, we get twin beds rooms.
Cleanleness was less than accepted. Breakfadt was poor
great value and great staff !
Outdated, dirty bath, poor wifi signal, poor English, poor customer service. unclean bathroom. Suite was not a suite. It was a regular room.
The bildings is ver old and the heating is very very poor
Hotel is clean but well-worn and outdated. There were cigarette burns on the furniture and rug despite our room being non-smoking. This hotel is located near the market and historical attractions, so it is walkable. Staff were very helpful—we changed rooms to get a bigger bed. Room was sizable as was the bathroom. Wi-fi was spotty where our room was located but did work. This hotel would be really nice after a remodel. I could see its faded beauty.
Özellikle Gökhan Beye çok teşekkür ederim. Gönül rahatlığı ile tercih edilebilecek bir otel
temiz,rahat ve kahvaltısı yeterli idi.
everything it is good and clean and comfortable smell nice
TERCİHİMİZ MERKEZİ YERDE OLMASI .GENEL OLARAK DA MEMNUN KALDIK.
Ankara'da tereddüt etmeden tercih edilebilecek gūleryūzlū personeli kaliteli hizmet anlayışı ile her zaman gidilebilecek bir otel. Otelin merkezi konumu nedeni ile her yere rahatça ulaşabiliyorsunuz. En hoşuma giden tarafı kapalı garajinin olmasıydı.
Clean,quiet,welcome stuff, 3 minutes walking to city downtown,amazing breakfast,lot of high restaurant or public restaurant .
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