Hotel Boutique Santo Toribio

Hotels
8.6 (209 reviews)
Centro historico Calle Segunda de Badillo Nª36-87 , Cartagena de Indias , CO

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent, central location
Friendly and helpful staff (named praise)
Comfortable, attractive rooms and bathrooms
Pleasant courtyard, small pool and rooftop terrace with hot tub
Boutique atmosphere
Cons:
Breakfast is limited/à la carte and can be repetitive
Unreliable airport transfer and poor follow-up on refund
Occasional late-night noise
Some operational hiccups: slow check-in, isolated issues like cold shower

Categories

Cleanliness
8.8
Generally praised — rooms, terrace and jacuzzi noted as clean; no significant cleanliness complaints reported.
Service
8.4
Staff frequently described as friendly and helpful (several names praised), but there is a notable service failure with an unreliable airport transfer and slow/no response on a refund request.
Location
9.6
Consistently highlighted as excellent and very convenient — many reviews mention proximity to dining, old town and walking-distance attractions.
Room Quality
9
Rooms and bathrooms described as comfortable and beautiful; guests repeatedly praised room quality and atmosphere.
Amenities
8.9
Small pool, courtyard and a well-regarded rooftop terrace with hot tub are noted as strong amenities that enhance the stay.
Value for Money
8
Mixed impressions — described as 'ok for the price' and boutique-style; some operational issues (check-in delays, cold shower) slightly reduce perceived value.
Food and Beverage
7.6
Breakfast mentioned repeatedly as simple or à la carte with limited variety and somewhat repetitive; some guests expected a buffet — area for improvement.
Overall Experience
8.5
Majority of stays described as excellent or wonderful with warm staff and pleasant atmosphere, tempered by occasional noise and the airport transfer incident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Luxurious Amenities
Santo Toribio in Cartagena's historical area offers air-conditioned rooms with free Wi-Fi, flat-screen cable TV, minibars, and safety deposit boxes.

Relaxation and Recreation
Enjoy the sun terrace with a hot tub, a swimming pool, and an on-site bar during your stay at Santo Toribio.

Convenient Location
Located just 5 km from Rafael Nuñez Airport, Santo Toribio Hotel provides easy access for travelers.

Book your stay at Santo Toribio now for a perfect blend of comfort and convenience.

Important information:

Guests staying in the hotel during the month of October enjoy a free 10-minute massage session at check-in.

The foreigner residing abroad must prove his condition by presenting the original passport; the Andean card or the Mercosur card proving your immigration status with the current stamp of Permit to Enter and Stay PIP-3, or PIP-5, or PIP-6, or PIP-10; or the current Temporary Visa TP-7, or TP-11, or TP-12; depending on the purpose that assists the resident abroad to enter the country without the intention of establishing himself in it, in accordance with the provisions of Decree 1067 of 2015, modified by Decree 1743 of 2015, and in Resolution 5512 of 2015 of the Ministry of Foreign Affairs, and other regulations that modify, add or replace them, and as long as it concerns the acquisition of tourist services sold under the modality of tourist plans or packages by the operating agencies and hotels registered in the national tourism registry , including those sold by registered hotels to operating agencies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTG

Location

Guest Reviews

8.6
Based on 209 reviews
Cleanliness: 8.8
Service: 8.4
Location: 9.6
Room Quality: 9
Amenities: 8.9
Value for Money: 8
Food and Beverage: 7.6
Overall Experience: 8.5
J
Julian • solo_traveller • gb
7
2026-10-29 • via Nuitee
D
diego • solo_traveller • es
10
Pros:

Es un hotel realmente bonito, muy bien situado. El trato recibido por el personal fue magnífico.

2026-10-12 • via Nuitee
R
rafael • solo_traveller • cr
10
2026-09-02 • via Nuitee
C
Carolina • solo_traveller • cl
9
Excelente ubicación
Pros:

La ubicación

Cons:

La modalidad de desayuno. pensé que era bufet

2026-08-31 • via Nuitee
M
Maruf • couple • br
9
Ótima experiência
Pros:

Localização excelente, quarto confortável, ótimo banheiro. Tem uma pequena piscina, que atende muito bem, e um terraço muito bonito, com uma banheira de hidromassagem, que está sempre limpa e operante. Utilizamos ambas e ficamos muito satisfeitos. A cordialidade dos funcionários (todos, sem exceção) é um destaque.

Cons:

O café da manhã, no modelo à la carte, é limitado, mas não chega a ser insuficiente. A única questão é que, se a hospedagem for de mais de 02 dias, ficará um pouco repetitivo, pois há pouca variedade.

2026-08-24 • via Nuitee
Z
Zhuangyi • couple • us
9
we had an excellent and convenient 3 nights stay
Pros:

exciting and excellent location. Many good dinning options nearby, within walking distance. A few blocks walking to the old town city wall. Free breakfast is simple, yet good enough to have a balanced meal. The small courtyard inside provide a beautiful ambient.

Cons:

Occasionally, late night party noises can be heard and can be disturbing

2026-08-24 • via Nuitee
J
Jörg • couple • de
10
Pros:

Perfekte Lage, trotzdem ruhig. Gute Zimmer, klasse Frühstück, nette Dachterrassse.

2026-08-20 • via Nuitee
R
renatacU7342ZS • Solo travel
10
Wonderful hotel
Pros:

Excellent location, breakfast and wonderful service (everyone was very friendly, specially Maria and Josef). Wonderful accommodations and great atmosphere. I loved my stay and hope to come back.

2026-07-13 • via Tripadvisor
A
albertc587 • Couples
6
Unreliable Airport Transfer Back to the Airport - DO NOT BOOK.
Pros:

We stayed at Hotel Santo Toribio for 4 nights. Nareem and Juan at the reception desk were friendly and very helpful. Always willing to help and give advices. Betsaida and William at the breakfast room were engaging and always had a big smile. Something that is a big welcome to start your day. Our problem with the hotel is their airport transfer. During our stay, we received an email from the hotel that we can book transportation from the hotel to the airport. A link was included in the email, which took us to a third pary vendor. We booked the transfer back to the airport using the HOTEL PROVIDED link. On the day of our departure, the driver never showed up. We texted and called him. He kept saying he is on his way. After 30 minutes of waiting, we gave up on him and booked an Uber to the airport. The Uber driver showed up in 3 minutes. I asked the hotel for a refund and have not received any response. I spoke to Omar, who then asked Nataly to look into it. Both never responded back even after repeated attempts.

2026-07-11 • via Tripadvisor
A
andrea • couple • us
7
Good location, ok for the price
Pros:

Good location. Few rooms, boutique style.

Cons:

Shower was cold. Took a long time to do check in. Needs a brush up!

2026-06-13 • via Nuitee
J
joshdZ5285SK • Couples
10
An excellent experience!
Pros:

Our stay was wonderful, the hotel was beautiful and the staff were very helpful and kind. We especially appreciated the service at breakfast, Betsy was absolutely the best!

2026-06-10 • via Tripadvisor
J
Javiera • couple • cl
10
Increíblemente hermoso ojalá volver
Pros:

absolutamente todo, el recepcionista muy amable, la habitación increíble, varias cosas de cortesía, buena ventilación, hermosa terraza

2026-06-05 • via Nuitee
M
MayaraC • solo_traveller • br
9
Pros:

O quarto e a localização são os pontos fortes do hotel!

Cons:

A proposta do café da manhã é boa, mas poderia ter mais variedade.

2026-05-31 • via Nuitee
B
Bruce • solo_traveller • us
9
Gran opción en la Ciudad Amurallada
Pros:

Tuve una estancia agradable en este hotel. Desde el momento en que llegamos, se sintió la calidez y la amabilidad de todo el personal, lo cual hizo la experiencia aún mejor.
El hotel es exactamente como se ve en las fotos:bonito, bien cuidado y con un ambiente acogedor. La habitación fue muy cómoda, limpia y con todos los detalles necesarios para una estadía agradable.
El desayuno es delicioso, con muy buenas opciones y todo preparado con gran calidad. Fue, sin duda, una de las mejores formas de empezar cada día.
Quiero hacer una mención especial a Betsaida por su excelente atención y amabilidad, y también a la chica de recepción durante el día, quien siempre fue muy servicial y atenta.
Sin duda, recomiendo este hotel y volvería a hospedarme aquí.

Cons:

En las noches se alcanza a escuchar algo de música hasta aproximadamente la 1 am, pero no es intensa y aún así pudimos descansar sin problema.

2026-05-26 • via Nuitee
P
Prado • couple • br
9
Pros:

O atendimento de absolutamente todos os funcionários foi excepcional. Todos extremamente solícitos e prestativos.

O quarto era lindo, banheiro com marmore verde e todo o hotel bem cuidado!

2026-05-22 • via Nuitee
G
Guilherme • couple • br
7
Poderia ser melhor
Pros:

Localização

Cons:

Café da manhã com poucas opções e servido por atendente pouco atenciosa

2026-05-17 • via Nuitee
G
Gloria nidia • solo_traveller • mx
10
Pros:

La gente era muy amable y el lugar muy bonito y buen ubicado. Me recibieron super bien , con cafe, agua, fruta y carta. Estuvo super padre.

Cons:

La habitación es algo pequeña para dos maletas grandes ..

2026-05-15 • via Nuitee
W
Wendy • solo_traveller • ca
10
2026-05-12 • via Nuitee
A
Anna • couple • it
8
2026-05-12 • via Nuitee
J
Juan • couple • co
8
Bueno, muy bien ubicaco
Pros:

Está demasiado bien ubicado. Es en toda la ciudad vieja entonces podemos hacer todo caminando. La zona en la noche es un poco más pesadita, sin ser insegura.

Cons:

El desayuno es rico, pero puede mejorar. Siempre hay las mismas dos o tres opciones, lo cual cansa un poco. Pero tiene buen sabor. Y son amables.

2026-05-05 • via Nuitee