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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Solarium
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Private check-in/check-out
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Concierge service
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Kid meals
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience modern and luxurious rooms at Mandarin Oriental Guangzhou, featuring flat-screen TVs, floor-to-ceiling windows, and elegant decor. Relax in the large bathtub and enjoy the convenience of a coffee machine in your room.
Wellness and Recreation
Indulge in relaxation at the outdoor pool, wellness centre, and sauna facilities. Stay active at the fitness centre or treat yourself to a soothing massage. The sun terrace offers a perfect spot to unwind after a day of exploring the city.
Fine Dining Options
Savor a culinary journey at Mandarin Oriental with Cantonese cuisine at Jiang by Chef Fei or enjoy prime cuts and fresh seafood at the classic grill restaurant, Ebony. With diverse dining choices, your taste buds are sure to be delighted.
Book now at Mandarin Oriental Guangzhou for a luxurious and unforgettable stay.
Guests are required to show a valid government-issued ID card or passport upon check-in.
Please note that credits are not applicable for mini-bar, The Mandarin Gift Shop, banquet charges or spa services.
Please note that for booking of more than 5 rooms, different policies and additional supplements may apply. Booking for more than 3 rooms with the same guest name is not allowed.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for CNY 758 per person per night when using an existing bed.
People no matter the age stay for CNY 408 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Had an exceptional stay at the Mandarin Oriental Guangzhou. The level of service was truly outstanding, especially from Catherine from Guest Relations, who went above and beyond to make our stay memorable. Her professionalism, warmth, and attention to detail easily made this one of the best hotel experiences of our entire trip.
Having also stayed at Rosewood and previously at Four Seasons, I can honestly say the service received here stood out the most IMO.
Another worth mentioning was the Michelin 2 star-restaurant on the 3rd floor — absolutely amazing dining experience with excellent food. Def for someone who wants cuisine that’s above and beyond the best.
I highly recommend it for anyone looking for true luxury hospitality in Guangzhou. And we will definitely return.
Breakfast, location,…all perfect
Absolutely loved my stay at Mandarin Oriental Guangzhou! The hotel’s decor is so elegant, sophisticated and timeless—even after all these years, it still feels incredibly refined and upscale, never outdated. Shoutout to Mia for her warm, thoughtful service and lovely attention to detail; made the whole experience even more wonderful! Will definitely be back.
I always make it a point to stay at the Mandarin Oriental, Guangzhou whenever I’m in the city for business or a short stopover—and for good reason.
What truly sets this hotel apart is the exceptional level of service. I would especially like to recognize Cora, who has been incredibly warm, attentive, and genuinely helpful. She consistently goes above and beyond to accommodate every request with efficiency and care. It is largely because of her outstanding service that I continue to choose this hotel time and time again.
I also have to highlight the Executive Lounge. The book selection reflects a remarkable sense of cultural depth and thoughtful curation—an impressive detail that speaks volumes about the hotel’s taste. The scones are excellent as well. From service to the smallest details, the overall experience is consistently impeccable.
Highly recommended.
Old and smelly rooms - not what you expect from mandarin orientale
The worse was the 2 Michelin star restaurant. We waited one hour for our wine, it arrived when our dinner was almost done. Plates were never changed, desserts were brought on to the table while we were still eating mains.
I stay for Canton fair, very satisfied with accommodation and breakfast, special thanks to Mia, Cynthia Joelle and Nick. Will recommend definitely!
Venus & Rita is an outstanding bartender, very solid cocktails, made cocktails for us although it’s almost closing time, explained the whole mixture to us, superb service and very engaging
Came here yesterday for some food and the experience was so pleasant I came back again today. The waiter yesterday was fantastic (didn’t get his name) and Ymir Yuan this evening was again fantastic!
Anyone visiting or living in the city must come and try this place.
For the quality of the food and the service the price is incredible!
Hats of to the chef also.
Great dinner
We had an excellent dinner
The service was great. Ymir Yuan is so kind. We loved the tee
Лучший отель в Гуанчжоу по расположению, сервису, набору услуг ,компетентности и качеству работы персонала. Великолепные номера.Шикарный завтрак. Автобус на выставку строго по расписанию.
Нет такого
Everything from check in, breakfast, the bed, an amazing shower which became my favorite, coupled with very courteous staff ever ready to assist in every way possible. The hotel has something great going for them and they should keep it up. Unfortunately I took no pictures which is a huge regret.
Overall the hotel was too dark for our tastes.
Great food great atmosphere even better service want to thank Ymir yuan was extremely informative and helpful throughout the night
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