Ascotia Off Queen

Hotels
7.3 (5035 reviews)
3-5 Scotia Place , Auckland , NZ
+64 9 365 1177

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
5.55
Multiple reviews noted issues with cleanliness, including dirty bedding and carpets.
Service
8.55
Staff noted to be friendly and helpful in some reviews.
Location
8.55
Many reviews praised the hotel's central location.
Room Quality
6.55
Some rooms described as small, run-down and lacking essential amenities.
Amenities
6.55
Several complaints about broken air conditioning and lack of basic facilities.
Value for Money
7.55
Some value perceived but marred by negative experiences.
Food and Beverage
7.55
Breakfast at a neighboring hotel described positively, but some breakfast quality concerns noted.
Overall Experience
7.55
Mixed feelings with significant positives but serious negatives affecting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:18

Property Description

Central Location in Auckland CBD
Ascotia Off Queen is perfectly situated in the heart of Auckland CBD, just a stone's throw away from Myers Park. Explore the vibrant city with ease, being a short walk from Auckland Art Gallery, Auckland University, and other major attractions.

Modern Amenities for Comfort
Enjoy a comfortable stay in our modern guest rooms equipped with convenient amenities such as tea/coffee making facilities, a fridge, and a flat-screen TV. Relax in the heated rooms with satellite channels and make use of the en suite bathroom with complimentary toiletries.

Tropicana Cafe & Bar
Indulge in all-day dining at Tropicana Cafe & Bar, offering a variety of delicious dishes and a selection of beer and wine. Unwind after a busy day or hold meetings in our business centre with convenient meeting facilities available.

Book your stay at Ascotia Off Queen for a memorable Auckland experience.

Important information:

Guests enjoy 1GB of free WiFi. Car Park is limited and advance reservation is requested. Alternate parking options are available in nearby buildings. You must show a valid photo ID upon check-in. There is a 3.15% surcharge when you pay online with a credit or debit card. At the time of check-in, Ascotia Off Queen requires a refundable security bond of NZD 250 credit card pre authorisation or deposit to cover any incidental charges.

Please Note: Non-refundable rate plans will continue to be charged the full accommodation cost within 24-hours of booking being made as per standard policy. No changes or modifications will be accepted on these rate plans.

Cancellations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges. Cancellations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodation cost per room booked.

NOTE: No cash payments acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.3
Based on 5035 reviews
Cleanliness: 5.55
Service: 8.55
Location: 8.55
Room Quality: 6.55
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.55
D
Derek • solo_traveller • nz
8
2026-09-19 • via Nuitee
R
Ross • solo_traveller • nz
2
Pros:

Location and price

Cons:

No kettle in room
No toilet paper in room
No cutlery in room
No working light in kitchenette
Room not clean, hallway and room dirty.

2026-09-19 • via Nuitee
J
Joshua • solo_traveller • au
7
Pros:

Great location

Cons:

Not really clean, and construction was noticeable

2026-09-18 • via Nuitee
K
Kristin • couple • nz
7
It was ok, been better.
Pros:

It’s centrally located, and the price is good

Cons:

This time it was a bit unfinished, I put some the curtain back on the hooks, ceiling tile back in place and the bed was 2 older singles which I could feel the springs.

2026-09-16 • via Nuitee
T
Tom • solo_traveller • fr
7
2026-09-16 • via Nuitee
D
Daphne • solo_traveller • nz
8
2026-09-16 • via Nuitee
K
Katrina • extended_group • nz
7
Rooms are small
2026-09-16 • via Nuitee
I
Ivocst • solo_traveller • pt
10
2026-09-15 • via Nuitee
I
Ivocst • solo_traveller • pt
10
2026-09-15 • via Nuitee
R
Ruth • couple • nz
10
Pros:

Location

2026-09-13 • via Nuitee
A
Ahmad • couple • cy
3
2026-09-13 • via Nuitee
T
Thomas • couple • nz
10
2026-09-13 • via Nuitee
D
Di Pauli • couple • ar
10
2026-09-12 • via Nuitee
T
Timothy • solo_traveller • nz
8
Great value for CBD
Pros:

Location

Cons:

Nothing much not to like

2026-09-12 • via Nuitee
M
Marcus • couple • nz
5
Friendly staff and very comfortable beds.
Pros:

We didn't book breakfast, but it is close to many food shops

Cons:

Maybe if they could replace coffee/tea each day. But it wasn't really a big deal

2026-09-11 • via Nuitee
K
Kazuma • solo_traveller • jp
8
2026-09-11 • via Nuitee
D
dieumerci • solo_traveller • nl
7
2026-09-09 • via Nuitee
K
Kaye • family_with_children • nz
7
Fulfilled our requirements for our short stay.
Pros:

Choosing this accommodation was based on location, parking, and value.

Cons:

The parking facilities, though appreciated, were difficult to negotiate. Luckily, we had a small car!

2026-09-07 • via Nuitee
J
Jared • couple • nz
8
Pros:

Very close to where I needed to go

Cons:

The location

2026-09-06 • via Nuitee
M
Marco • couple • nz
7
2026-09-05 • via Nuitee