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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Wheelchair accessible
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Central Location in Auckland CBD
Ascotia Off Queen is perfectly situated in the heart of Auckland CBD, just a stone's throw away from Myers Park. Explore the vibrant city with ease, being a short walk from Auckland Art Gallery, Auckland University, and other major attractions.
Modern Amenities for Comfort
Enjoy a comfortable stay in our modern guest rooms equipped with convenient amenities such as tea/coffee making facilities, a fridge, and a flat-screen TV. Relax in the heated rooms with satellite channels and make use of the en suite bathroom with complimentary toiletries.
Tropicana Cafe & Bar
Indulge in all-day dining at Tropicana Cafe & Bar, offering a variety of delicious dishes and a selection of beer and wine. Unwind after a busy day or hold meetings in our business centre with convenient meeting facilities available.
Book your stay at Ascotia Off Queen for a memorable Auckland experience.
Guests enjoy 1GB of free WiFi. Car Park is limited and advance reservation is requested. Alternate parking options are available in nearby buildings. You must show a valid photo ID upon check-in. There is a 3.15% surcharge when you pay online with a credit or debit card. At the time of check-in, Ascotia Off Queen requires a refundable security bond of NZD 250 credit card pre authorization or cash deposit to cover any incidental charges.
Please Note: Nonrefundable rate plans will continue to be charged the full accommodations cost within 24-hours of booking being made as per standard policy. No changes or modifications will be accepted on these rate plans.
Cancelations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges. Cancelations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodations cost per room booked.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is needed) and costs NZD 35 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for NZD 25 per person per night when using an existing bed.
People 2 years old and over stay for NZD 35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Beautiful receptionist - the india lady. So helpful, beautiful smile, excellent service. Need more like that.
VIEW FROM THE ROOM
Great location and value
Nice place to stay very central
No restaurant
Location
Change of policy about bond. Still waiting for it to be returned
Welcoming friendly staff. Convenient location. Value for money. Clean and tidy
No teaspoons. Weak shower pressure
good spacing close in town and really welcoming
nothing wrong with it
Great location, comfortable, excellent value for money
Place
The girl at the counter when I got there. Super kind, accommodating and helpful
The bed was really comfortable
There where cups milk and sachets of drinks but no cutlery, I think it would of been nice to have some cutlery
The showers aren’t super strong and the heat pump didn’t work
The Location was perfect for my purpose.
The room seems like it has not been vacuumed in about a week or more days. I asked for tidying up but the used glass and cup remained. The rubbish liner removed and not replaced. The condiments were not refilled and no teaspoon or stirrer. And the sound proofing is poor. The fridge was noisy and I can’t seem to make the room thermostat control to work.
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