Theoxenia Caldera Hotel

Hotels
9.1 (780 reviews)
Ipapantis 7 , Fira , gr

listing image 1
Show all photos

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Central location with excellent rooftop/caldera views
Attentive, friendly staff (several guests named receptionists)
Breakfast served to room/terrace praised
Rooftop terrace and free jacuzzi
Cons:
No car access/limited parking and stairs can be difficult with large suitcases
Some rooms described as outdated or not matching photos (bathroom/shower issues)
No pool and some rooms lack direct caldera view
At least one guest perceived price as high for room condition

Categories

Cleanliness
9
Multiple guests reported rooms as clean and well maintained; one negative review mentioned dated bathroom fixtures but did not explicitly cite cleanliness problems.
Service
9.7
Staff repeatedly praised (named receptionists and transfer driver), described as friendly, proactive and attentive; excellent in-room breakfast service noted.
Location
9.6
Consistently highlighted as central in Fira with convenient access to shops, transport and exceptional rooftop/caldera views; limited vehicle access noted as a drawback.
Room Quality
8.2
Mixed reports: some guests received larger upgraded rooms with fantastic views, while at least one detailed complaint described rooms not matching photos, dated furniture and bathroom/shower issues.
Amenities
8.6
Rooftop terrace and free jacuzzi praised; no pool and vehicle/parking restrictions reported, and some physical access (stairs to reception) can be inconvenient with large suitcases.
Value for Money
9
Several guests called it good value or excellent price-quality, though one guest felt the price did not match the outdated room condition compared with other resorts.
Food and Beverage
9.2
Breakfast frequently praised—served in-room or on the terrace with great views; described as a strong point by many guests.
Overall Experience
9.5
Overall very positive stays emphasized (friendly staff, superb location and breakfast), with occasional strong negative feedback on room condition; positives outweigh negatives for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-06 15:28

Property Description

Central Location and Stunning Views
Theoxenia in Fira offers a prime spot on the famous cliffs, providing breathtaking views of either the volcano or the town.

Luxurious Amenities
The air-conditioned rooms feature double glazed windows, a minibar, and a satellite TV. Guests can also enjoy the included heating for extra comfort.

Relaxation and Dining Options
Unwind in the free jacuzzi on the rooftop while taking in the mesmerizing sea view. Additionally, guests have access to the swimming pool, spa, gym facilities, and the exquisite Ifestioni restaurant at Aressana Suites, just a few steps away.

To experience luxury, relaxation, and stunning views all in one place, book your stay at Theoxenia now!

Important information:

Guests are welcome to use the facilities of the sister hotel, Aressana Suites, only from April to October.

Theoxenia's guests are welcome to use the swimming pool (paid fee as of 2023), spa (at a discount), gym facilities (free with reservation) and dine at Ifestioni restaurant of Aressana Suites, Theoxenia’s sister hotel, located only a few yards away. These Hotels are build and runned by the same owners. Guests can also upgrade their breakfast at Aressana to a buffet, with a small fee, on per person basis.

From summer season 2023 onwards Theoxenia Hotel guests will have only a paid access to Aressana's swimming poolGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Mon, Apr 5, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JTR

Location

Guest Reviews

9.1
Based on 780 reviews
Cleanliness: 9
Service: 9.7
Location: 9.6
Room Quality: 8.2
Amenities: 8.6
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 9.5
L
Lee chong yong • extended_group • sg
10
Pros:

The room is very clean and staff are super friendly and willing to provide travel guide. The breakfast on the balcony with sea view is stunning.

Cons:

Nothing.

2026-11-02 • via Nuitee
V
Vinicio Irineu • extended_group • pt
8
Bom custo benefício
Pros:

Otima localização e pro-atividade dos funcionarios. Foram bem atenciosos.

Cons:

Não há acesso de carro, caso precise deixar malas ou parking.

2026-10-20 • via Nuitee
N
nelson • couple • br
2
Péssima !! Não recomendo
Pros:

NADA !!! Excessão aos funcionários, do motorista do transfer, aos serventes !! Meus maiores agradecimentos a recepcionista Rhara, super sorridente e disponível !! O café da manhã, servido no quarto e bom, mas longe de corresponder aos valores cobrados, outros resorts perto, igual ou mais baratos, com preços melhores….

Cons:

Tudo !! Os quartos não correspondem as fotos, instalações velha, móveis velho, posicionamento do frigobar e TV, percebe se que um arranjo para tentar melhorar, banheiro velho, chuveiro tipo telefone que não fixa no lugar / altura, cortina mínima de plástico, que alaga o banheiro após cada banho, resumo, teria ficado em outro hotel resort, pagando menos com todas as conveniências, incluindo piscina e vista

2026-10-16 • via Nuitee
G
giuliano • couple • it
10
2026-10-12 • via Nuitee
C
cohen • solo_traveller • il
9
nice stay
Pros:

good breakfast served in my room iwant to many thanks to ms chara in the reception that gave me excellent service

Cons:

nothing

2026-10-10 • via Nuitee
Y
Yulia • couple • us
10
Great location. Amazing views. Nice room
Pros:

We had a wonderful stay at this hotel! The room was clean, comfortable, and well maintained, and the entire property had a welcoming atmosphere. The staff were friendly, professional, and always happy to help. The location was convenient, and everything we needed was easily accessible.

2026-09-19 • via Nuitee
M
Marcus • couple • br
9
Recomendo e espero voltar.
Pros:

Localização, vista incrível e café da manhã no quarto.

Cons:

Nada em específico.

2026-09-15 • via Nuitee
T
Takeshi • couple • jp
9
繁華街のど真ん中のオシャレなホテルです。
Pros:

スタッフの対応がとても気持ち良く宿泊出来ました。
ティラの繁華街のど真ん中に有り、ティラの何処へ行くにも便利でした。
屋上の共有テラスからの眺めは格別です。
ジャグジーも無料で使えるそうです。

Cons:

車が入れないエリアにある為少し歩く覚悟が必要です。
バスステーションからスーツケースを引いて5〜10分で着きます。
1階の小さな入り口から2階の受付まで階段を使う必要が有り、スーツケースが大きいと大変です。

2026-09-14 • via Nuitee
G
Gabriel • extended_group • ro
10
Incredibil
Pros:

Este situată în centrul Firei, aproape de toate, inclusiv de autogara.

2026-09-14 • via Nuitee
G
gaetano • couple • it
9
Soggiorno eccezionale
Pros:

E’ stato un soggiorno fantastico. Ci è stata offerta, per due notti, una camera molto più grande di quella che avevamo prenotato, con una veduta fantastica. Per la colazione la sera precedente ci chiedevano cosa volevamo ed a che ora, e la mattina la portavano in camera. Andavamo, poi, in terrazza e facevamo colazione guardando la caldera.
L’ hotel si trova proprio al centro.

Cons:

Nulla

2026-09-13 • via Nuitee
C
catherine • extended_group • fr
7
2026-09-13 • via Nuitee
A
Andrew • extended_group • au
9
Amazing location rooftop view of whole caldera , friendly staff
Pros:

Great location , friendly staff helpfull. Roof top view amazing

Cons:

Shame no view direct from our bedroom but get what pay for.

2026-09-12 • via Nuitee
P
PASCAL • couple • fr
8
Pros:

La vue

Cons:

L’ameublement et l’intérieur

2026-09-11 • via Nuitee
G
Guy • couple • br
9
Le bonheur au cœur de Fira à Santorin
Pros:

Au cœur de Fira un excellent rapport qualité prix très rare à Santorin. Excellent petit déjeuner servi en terrasse . Personnel chaleureux et situation

2026-09-10 • via Nuitee
A
Alison • couple • au
8
2026-09-06 • via Nuitee
J
John • couple • au
10
Pros:

Everything was great. Location perfect.

2026-09-04 • via Nuitee
G
Gennaro • solo_traveller • it
10
Ottima ospitalità in posizione strategica!
Pros:

Staff gentile ed accogliente, molto professionale e disponibile nel fornire tutte le informazioni necessarie per rendere il soggiorno piacevole. Colazione offerta all'arrivo con vista spettacolare sulla caldera. Indicazioni dettagliate sui servizi (autobus, ristoranti, percorsi...) e sulle mete da non perdere sull'isola.

2026-09-03 • via Nuitee
A
Alessia • extended_group • it
10
2026-09-02 • via Nuitee
J
José Salema • family_with_children • pt
10
2026-08-28 • via Nuitee
D
David • couple • au
9
2026-08-28 • via Nuitee