Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Massage services
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.75
Some reviews mentioned rooms being dirty and issues with maintenance.
Service
9.25
Staff were frequently praised for being friendly and helpful.
Location
9.25
Multiple reviews highlighted the hotel's convenient location near attractions.
Room Quality
8.25
Rooms are described as comfortable, though some noted they were small.
Amenities
8.25
The hotel offers useful amenities like an on-site restaurant, but some critiques on Wi-Fi.
Value for Money
8.75
General sentiment about value aligns well with price expectations.
Food and Beverage
7.75
Multiple mentions of breakfast being uninspired and slow service.
Overall Experience
8.75
Overall positive experiences noted, but with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:27

Property Description

Luxurious Accommodation
Hotel Regina, situated in Bogotá’s historic centre, offers modern and comfortable rooms just a stone's throw away from the renowned Gold Museum.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, a welcoming terrace, a tour desk, and secure luggage storage during your stay at Hotel Regina.

Prime Location
Immerse yourself in the rich cultural heritage of Bogotá as you explore Bolivar Square a short 5-minute walk away, and take in breathtaking views from Monserrate just 3.5 km from the hotel. With Bogota International Airport a mere 25-minute drive away, Hotel Regina is the perfect choice for your stay in the vibrant Colombian capital.

Important information:

Please note there is a COP 6900 insurance fee per person per night.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 326 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
M
Marco solo_traveller it
9
2026-03-10 via Nuitee
J
Jorge solo_traveller co
10
Todo excelente
Pros:

Como siempre todo excelente y actualizado

2026-03-09 via Nuitee
L
LC solo_traveller co
10
Pros:

Excelente

2026-03-09 via Nuitee
J
Jessica Liliana couple co
10
Habitaciones muy cómodas, la atención del personal y el desayuno muy completo varias opciones
Pros:

Habitaciones cómodas y desayuno completo muy rico

2026-03-09 via Nuitee
W
Wilfrido family_with_children us
9
2026-03-08 via Nuitee
R
RobertC83 family_with_children ro
9
Great hotel in the city center
Pros:

Very good and safe location in the city center and walking distance to most tourist sites. Comfortable and big bed, good shower pressure and hot water. Nice staff, good wifi, good breakfast.

Cons:

Breakfast could use a little morw variety.

2026-03-07 via Nuitee
M
Manuel family_with_children es
7
Pros:

La ubicación, cerca del centro histórico de La Candelaria. La eficiencia del personal.

Cons:

-No funcionaba el ascensor. Por eso nos cambiaron de una habitación del sexto piso a otra más pequeña en el cuarto piso. Decidimos alojarnos las dos noches en ella y nos abonaron la diferencia que consideraron.
-El desayuno. Poco variado.

2026-03-04 via Nuitee
J
Jana couple de
10
Pros:

Everything

2026-03-04 via Nuitee
J
Jinnawat solo_traveller th
4
Better find comfortable places to stay in Bogota
Pros:

It nears the downtown where you can visit the Gold Museum and Plaza Bolivar.

Cons:

But this neighborhood is full of homeless people, quite dangerous at night.

For the interior, i don’t like the elevator at all, it’s very old and shabby, no automatic door, you have to open by yourself, and inside is small, only 4 luggages can load per one capacity.

For the room, the sink drain is clogged, not many amenities, such as floor towels, glasses, hairdryer, etc. I mean the room was not awful, but overalls was not good either, small and not much inside. Also, it’s not soundproof, make sure to bring earplugs when you go to bed.

The breakfast was good, but not many options. The services are good, they offered to pick us up at the airport.

But they charged us for the total 4 nights, after the first night i decided to change the hotel and asked for the refund of the remaining 3 nights which is legitimate according to the booking.com policy, the first lady did not allow, but second man agreed to refund us, but we await for the process.

2026-03-02 via Nuitee
P
Paulo couple br
9
Excelente localização e bom custo benefício
Pros:

Localização super central dá para conhecer todas atrações a pé; simpatia da recepção; café da manhã razoável

Cons:

Elevador estava parado com defeito nos 3 dias q ficamos espero que tenham consertado

2026-03-01 via Nuitee
S
Stuart family_with_children gb
5
Big bed but just be careful if the hotel orders you a taxi
Pros:

Big size bed and good location. Friendly staff in the restaurant.

Cons:

The travel advice for Colombia is to get the hotel to order a taxi rather than take one from the street. We got the hotel to order a taxi, and they said, is a yellow one ok, which we said yes. But we didn't get a yellow taxi, but because we were in a rush we took it. But that was a mistake because the taxi driver gave us false notes in our change. This left a bad taste in our mouths, we raised this with the hotel afterwards but besides an acknowledgement nothing else has happened. So just be careful if staying here and the hotel orders you a taxi.

2026-03-01 via Nuitee
C
Cindy solo_traveller ca
8
Pros:

Location

Cons:

No AC, and no good air circulation in such hot weather. I almost got high altitude sickness due to lack of air circulation in the room.

2026-02-24 via Nuitee
D
Duberney family_with_children co
8
Mejorar y mejorar
Pros:

La atención

Cons:

La hora de entrada a la habitación, muy tarde y en la alcoba había una puerta dañada, dando lugar a interpretar que el hotel está en decadencia administrativa

2026-02-13 via Nuitee
J
JACQUES family_with_children fr
9
Pros:

Très bien situé,personnel agréable,bon petit déjeuner

2026-02-13 via Nuitee
R
RUBEN family_with_children ec
8
MUY COMODA. REGRESAREMOS A ESTE HOTEL EN UNA PROXIMA VISITA A LA CIUDAD DE BOGOTA D.C.
Pros:

UBICACION ESTRATEGICA Y ATENCION ESMERADA.

Cons:

COLOR OSCURO DEL AJUAR DE CAMA.

2026-02-12 via Nuitee
C
Christian family_with_children de
7
Pros:

Das Personal ist sehr freundlich und hilfsbereit. Das Frühstück war gut. Die Betten sind bequem.

Cons:

Das Zimmer ist sehr klein und hat keine Zusatzausstattung (Wasserkocher, Fön, etc.). Im Bad gibt es gar keine Ablageflächen, im Zimmer aufgrund der Größe auch sehr begrenzt.

2026-02-11 via Nuitee
I
Ivens couple br
10
Excelente custo-benefício
Pros:

O hotel é excelente. Um prédio antigo, mas todo reformado, nem parece funcionar desde 1921. Móveis de qualidade, chuveiro EXCEPCIONAL, cama e travesseiros bons. Excelente isolamento acústico no quarto. Funcionários queridos e atenciosos, fazendo uma menção especial ao German, pessoa extremamente solícita e educada, com hóspedes e funcionários. Localização também é muito boa. Recomendo muito e se voltar Bogotá, me hospedarei novamente.

Cons:

Nada.

2026-02-08 via Nuitee
C
christopher couple cl
4
Una estadía mediocre
Pros:

La habitación cumple, nada muy especial.

Cons:

El desayuno horrible, atención horrible, todo sucio, realmente de lo peor que he visto, es mejor tomar desayuno en alguna cafetería cercana, pésima experiencia.

2026-01-30 via Nuitee
T
Timoteo family_with_children br
10
2026-01-30 via Nuitee
E
Elizabeth solo_traveller gb
9
Good dtay
Pros:

Good breakfast. Close to Gold Museum and centre.

Cons:

The lift. Restaurant a bit cramped

2026-01-27 via Nuitee