Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Massage services
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.75
Some reviews mentioned rooms being dirty and issues with maintenance.
Service
9.25
Staff were frequently praised for being friendly and helpful.
Location
9.25
Multiple reviews highlighted the hotel's convenient location near attractions.
Room Quality
8.25
Rooms are described as comfortable, though some noted they were small.
Amenities
8.25
The hotel offers useful amenities like an on-site restaurant, but some critiques on Wi-Fi.
Value for Money
8.75
General sentiment about value aligns well with price expectations.
Food and Beverage
7.75
Multiple mentions of breakfast being uninspired and slow service.
Overall Experience
8.75
Overall positive experiences noted, but with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:27

Property Description

Luxurious Accommodation
Hotel Regina, situated in Bogotá’s historic centre, offers modern and comfortable rooms just a stone's throw away from the renowned Gold Museum.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, a welcoming terrace, a tour desk, and secure luggage storage during your stay at Hotel Regina.

Prime Location
Immerse yourself in the rich cultural heritage of Bogotá as you explore Bolivar Square a short 5-minute walk away, and take in breathtaking views from Monserrate just 3.5 km from the hotel. With Bogota International Airport a mere 25-minute drive away, Hotel Regina is the perfect choice for your stay in the vibrant Colombian capital.

Important information:

Please note there is a COP 6900 insurance fee per person per night.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 343 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
S
Santamaría Bravo • solo_traveller • mx
10
Pros:

Muy atentos y amables, muy calida mi estancia.
Gracias.

Cons:

Todo me gustó

2026-04-15 • via Nuitee
V
Victor • couple • cl
7
Con problemas, pero con sus soluciones inmediatas.
Pros:

La atención del personal, de la mejor que he visto en un hotel.
Dispuestos a corregir todas las dificultades.
Ubicación (si el interés es vistar museos y el centro)
Restaurante (cena)

Cons:

Camas estrechas
No funcionaba el ascensor (el personal subió y bajó las maletas)

2026-04-14 • via Nuitee
A
Ana Laura • solo_traveller • us
10
Pros:

Todo fue muy bien ,la habitacion muy amplia, limpio ,y el personal excellente, volveria sin pensarlo

2026-04-13 • via Nuitee
T
Thalles • couple • br
1
Sujo, sem ventilação, e com cheiro de comida
Pros:

A localização é próxima de vários pontos turísticos, e ao menos uma funcionária era educada e prestativa.

Cons:

Os quartos são velhos, sujos e fedem. O elevador é horripilante. Nosso quarto cheirava a comida, porque boa parte dos quartos do hotel fica virada para um vão central, que é onde eles inteligentemente decidiram jogar a fumaça que sai da cozinha. Toda a ventilação que você tem vem de uma abertura de cerca de 3cm da janela, por onde também entra o cheiro de comida e barulho de *todos* os quartos. Da nossa janela, conseguíamos ver dentro do banheiro de outro quarto.

No booking, eles dizem ser um hotel 4 estrelas. Em outras plataformas, dizem ser 3. Visitando o hotel, estão mais próximos de 2. Ficamos por 6 horas e decidimos ir embora, porque realmente é insustentável. Recomendo distância. Há hotéis infinitamente melhores pelo mesmo preço.

2026-04-12 • via Nuitee
D
Dominic • solo_traveller • ch
9
2026-04-10 • via Nuitee
• family_with_children • gt
8
2026-04-06 • via Nuitee
F
Felipe • couple • co
10
2026-04-05 • via Nuitee
A
Adriana • family_with_children • pe
1
Pros:

Personal amable

Cons:

Las fotos no son la realidad
La ubicación es fea y peligrosa
Las habitaciones muy pequeñas
Ascensor muy antiguo

2026-04-04 • via Nuitee
J
Jose • couple • br
8
Pros:

Localização próxima a vários locais interessantes e café da manhã muito bom

2026-03-31 • via Nuitee
L
Luciana • extended_group • br
9
Recomendo!
Pros:

Localização perto dos principais pontos turisticos da cidade. Os funcionarios muito simpaticos todos que nos atenderam na recepção do hotel, trocaram nosso quarto que solicitamos duas camas, cafe da manha em um restaurante bem aconchegante onde tem opçoes para outras refeiçoes pagas se desejar. Gostamos muito e recomendamos!

Cons:

Nada

2026-03-29 • via Nuitee
J
Jocelyn • extended_group • ca
4
I would not stay here again
Pros:

The front staff were very nice and helped carry our luggage to the 7th floor and let us check in early after a long flight to sleep. The room was spacious and the bathroom was good.
They did switch my room to a back-of-the-hotel room due to street noise and smell from perfume, which was very helpful
Staff were great hotel not so much

Cons:

The elevator was broken for the entire stay, so staff had to walk our luggage up to the 7th floor (which was nice)
The breakfast was disgusting, and we went elsewhere for breakfast each day.
The internet was not working the last 2 days
They spray perfume in the rooms (not sure why), which made me switch rooms, and I had to request no perfume to be sprayed when they made up the room.
Front of hotel rooms noisy from the street noise

2026-03-29 • via Nuitee
L
livio • solo_traveller • it
8
Pros:

Staff estremamente disponibile e di supporto per la soluzione di problemi.
Posizione strategica per visita al centro storico di Bogotà ed ai musei principali.

Cons:

Insonorizzazione interna scarsa.

2026-03-23 • via Nuitee
C
Carolyn • solo_traveller • gb
6
2026-03-21 • via Nuitee
A
Andrea • couple • ar
9
Pros:

Para la zona del centro historico la ubicacion esta muy bien, porque no estas en la zona fea, ya que la zona del centro historico no es nada linda.
la habitacion esta muy bien, si bien es chiquita, estaba perfecta, la cama y las almohadas tambien muy comodas,
la habitacion era muy tranquila. la ducha tenia agua caliente bien.
hay un dispenser en la entrada para agua caliente y agua fria.

Cons:

El desayuno era muy poquito, pero habia paella para desayunar.
internet en la habitacion era muy lenta.

2026-03-18 • via Nuitee
M
MARCO A BECERRA • family_with_children • ve
10
Pros:

Lo centrico a todos los entes gubernamentales

2026-03-18 • via Nuitee
D
Deborah • extended_group • mx
10
Muy bueno
Pros:

Todo el hotel es muy lindo, las habitaciones muy limpias
El personal muy amable
La ducha muy buena
Comida rica

2026-03-16 • via Nuitee
M
Marco • solo_traveller • it
9
2026-03-10 • via Nuitee
J
Jessica Liliana • couple • co
10
Habitaciones muy cómodas, la atención del personal y el desayuno muy completo varias opciones
Pros:

Habitaciones cómodas y desayuno completo muy rico

2026-03-09 • via Nuitee
L
LC • solo_traveller • co
10
Pros:

Excelente

2026-03-09 • via Nuitee
J
Jorge • solo_traveller • co
10
Todo excelente
Pros:

Como siempre todo excelente y actualizado

2026-03-09 • via Nuitee