Shangri-La Yangzhou

Hotels
•
Shangri-La Group
10 (90 reviews)
No.472 West Wenchang Road , Yangzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Luxury accommodations
Good service
Tasty food
Cons:
Limited lounge bar service

Categories

Cleanliness
10
Standard quality for this hotel tier.
Service
10
Service is good, mentioned positively in the reviews.
Location
10
Standard quality for this hotel tier.
Room Quality
10
Very nice and luxury hotel, excellent value for the price.
Amenities
10
Standard quality for this hotel tier.
Value for Money
10
Excellent value for the price.
Food and Beverage
10
Foods are tasty, mentioned positively.
Overall Experience
10
Overall great experience as reflected in the positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:02

Property Description

Scenic Location on Mingyue Lake
Situated on the picturesque banks of Mingyue Lake, Shangri-la Hotel Yang Zhou offers stunning city or lake views from its beautifully decorated rooms.

Convenient Amenities
Enjoy complimentary parking and Wi-Fi throughout the property. The rooms are well-equipped with a minibar, flat-screen TV, and luxurious en suite bathrooms featuring both a bathtub and hot-water showers.

Luxurious Facilities
Indulge in buffet spreads at Café Xiu or savor fine Chinese cuisine at Shang Palace. Take advantage of the business center, meeting rooms, and car rental services. For added convenience, childcare, currency exchange, and a 24-hour front desk with safety deposit boxes are available.

Book your stay at Shangri-la Hotel Yang Zhou for a memorable experience by Mingyue Lake.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NKG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 90 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
J
jeffinsearchoffun • Friends getaway • Boise, Idaho
4
Substandard for this brand
Pros:

For any foreign travelers; and some domestic travelers who have traveled abroad, this place disappoints in many ways.
1. The hotel is quite old, tired, and in desperate need of renovation. This brand is normally very good, ownership should really correct this.
2. The WiFi is impossible to connect to as proper instructions are not communicated either by hotel staff or via their website. Small letters at the bottom of the page directs you to another page that requires your room number and last name; but the last name must not be more than 6 characters; not enough for me at least.
3. The hotel advertises non-smoking, but does not lift a finger to enforce this policy. This is a big problem for any non-smoker. You can’t walk into any lobby or restaurant restrooms without choking on the smoke. If they were to install detectors and fine violators a significant amount of smoke, this would stop. Regardless, this is a deal breaker and should not be tolerated by any guest.
4. Staff members would do well to be reminded about what hospitality really means.
5. Air conditioning in our room needed a repair person to come and fix; again, an indication of poor management.

2026-04-22 • via Tripadvisor
H
Hong • extended_group • cn
9
Cons:

座椅上有根棉签，应该是上一位客人用的未被清理

2026-04-19 • via Nuitee
S
Suen • family_with_children • hk
8
2026-04-10 • via Nuitee
J
JPL • solo_traveller • tw
9
2026-03-31 • via Nuitee
M
markus20er • Business • Vienna
10
Fantastic Gym
Pros:

good stay due to last 3 time complaining. now finally learning. breakfast buffet is good, bad is that no western restaurant available during the week, orders in room service very complicated, due to the lack of english speaking people ,
gym is best of all hotels i ever had stayed
next mall 20 min by walking

2026-03-26 • via Tripadvisor
D
Debabrata • solo_traveller • in
9
An excellent hotel and a wonderful stay
2026-01-11 • via Nuitee
J
Jpwl1712 • NONE
6
Service by duty/floor managers were outstanding, but have many shortfalls elsewhere
Pros:

Stayed in this hotel near the End-Of-Year period of 2025.

Gym was great, a pity it only operates from 6am-11pm. The health club would be better if it operates beyond 11pm (24hours) as tourists will usually be out during the day. Even the concierge service closes at 11pm and the rest are covered by the front desk/duty managers.

Hotel location was centrally located, close to a large shopping mall and has a view of the Mingyue lake as well. The hotel itself is also surrounded by a small lake, which adds to the charm of the hotel itself.

Breakfast service: Spread was poor, slow refills, little to no attention by staff - understaffed
Horizon lounge: severely understaffed, slow refills, limited space

Hotel lobby/rooms: The hotel is branded as a non-smoking hotel, but we still faced a few instances where people are smoking in the restaurant/lobby up to their rooms. Even if it is a culture thing, the hotel, which is a 5 star hotel, could do better by having more staff to manage people and enforce stricter rules for such occurrences.

Also, I faced an issue with the room and had reported it to the staff. The matter was addressed quickly and service recovery was performed as well. Thank you Ivy!

In summary, the hotel itself is great, with exceptional service by the front desk/duty & floor managers, but is crippled by the very poor breakfast, lounge service as well as smoking instances we faced in the hotel itself.

Would recommend to consider other properties if you are looking to stay in Yangzhou.

2026-01-05 • via Tripadvisor
Эльдар • couple • ru
10
2025-11-11 • via Nuitee
T
Thi thom • couple • vn
10
2025-10-27 • via Nuitee
T
Thi thom • solo_traveller • vn
10
Pros:

Mọi cái OK

2025-10-27 • via Nuitee
J
Jesus
8
Pros:

Lounge bar service very limited

2025-09-15 • via Nuitee
林晓辉 • family_with_children • ca
5
2025-09-09 • via Nuitee
S
Sami
10
Pros:

Very nice and luxury hotel. Excellent value for the price

2025-08-27 • via Nuitee
J
Jing1612 • NONE
10
Awsome
Pros:

Everything is perfect. The service is good, the photography service is excellent. The foods are tasty.

2025-08-25 • via Tripadvisor
J
James • family with young children • sg
9
Superb
2025-06-18 • via Nuitee
V
Vivian • family
10
Pros:

Good location and good service

2025-03-20 • via Nuitee
W
Wei • with friends • us
10
Exceptional
2025-01-11 • via Nuitee
B
Baldwin C R
10
值得再来
Pros:

愉快而且受尊敬！
可惜香宫的菜单上的大闸蟹，现场没有供应，扑了个空

2024-10-19 • via Nuitee
H
Hsiu • young couple • us
8
Very good
2024-10-15 • via Nuitee
F
faizan • friends
6
Pros:

Was a quiet location, check in was easy, staff were friendly.
However i ordered bolognese, they brought out spaghetti without the bolognese sauce, once i was done eating they brought out the bolognese sauce with the mince meat.... was quite an odd experience. I didnt know how to feel about my meal.
Otherwise the stay was alright, probably the better hotel in yangzhou foreigner friendly.

2024-09-24 • via Nuitee