GHL Arsenal Hotel

Hotels
•
GHL Hoteles
9 (1843 reviews)
Getsemani, Calle del Arsenal No 8b-58 , Cartagena de Indias , co
+57 316 0107651

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
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Review Highlights

Pros:
Good location
Friendly staff
Comfortable amenities
Cons:
Room maintenance issues
Limited breakfast options
Small room size

Categories

Cleanliness
8.58
Some reviews mentioned structural issues in rooms and missing items, indicating a need for attention.
Service
9.05
Friendly staff were mentioned positively, although some criticisms of attention were noted.
Location
9.59
Excellent location noted in multiple reviews for proximity to attractions.
Room Quality
8.54
Some rooms had issues such as missing shower doors and maintenance concerns.
Amenities
9.07
Good rooftop and pool facilities, but some amenities were noted as limited.
Value for Money
9.03
Reviews suggest value is decent but could be improved based on room quality.
Food and Beverage
8.58
Breakfast was noted as acceptable but not memorable.
Overall Experience
9.55
Overall, guests had a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:58

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool and free WiFi while surrounded by chic décor at GHL Arsenal Hotel. Enjoy air-conditioned rooms with garden or city views, cable TV, and minibars for your comfort.

Culinary Delights
Start your day with a delicious breakfast of cereal, tropical fruits, and Colombian coffee. Delight in local and international dishes at the restaurant, along with the best cocktails. Room service is also available for your convenience.

Convenient Location
Explore Cartagena de Indias with ease as the hotel is situated opposite the city’s convention centre and a short walk from the historical quarter. Benefit from 24-hour front desk assistance and travel tips from the tour desk for a memorable stay.

Book now for an unforgettable experience at GHL Arsenal Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

9
Based on 1843 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
K
Kevin • solo_traveller • co
8
2026-08-29 • via Nuitee
P
Pablo • solo_traveller • es
10
Pros:

Súper comodo. En Getsemaní pero sin las molestias de la zona de fiesta, al lado de la torre del reloj y con unas vistas espectaculares desde el rooftop de la piscina. Las habitaciones perfectas para descansar del calor de Cartagena.

2026-08-28 • via Nuitee
R
Robinson E. M. • solo_traveller • co
9
Pros:

La.ubicacion, el.personal

Cons:

El chekindemorado

2026-08-22 • via Nuitee
M
Marcos • extended_group • cy
10
Great option while in Cartagena
Pros:

Excellent hotel
Professional, attentive staff
Good location

2026-08-22 • via Nuitee
M
Marcos • extended_group • cy
10
2026-08-22 • via Nuitee
M
Martinez • couple • co
8
Muy agrafable
Pros:

El desayuno muy bueno

Cons:

La vista hacia atrás del hotel

2026-08-20 • via Nuitee
E
Erika • couple • it
7
Ottimo hotel per godersi Cartagena
Pros:

La struttura ha una posizione perfetta per visitare Getsemaní e il centro di Cartagena.
Lo staff, cito soprattutto Luz Erika e Pomponio, sono il vero punto forte dell’hotel. Sempre sorridenti e disponibili a rispondere a qualsiasi esigenza degli ospiti. Porteremo con noi uno splendido ricordo della vacanza grazie soprattutto a loro.

Cons:

Servizi che necessitano di un po’ di manutenzione. La porta del bagno non si chiudeva bene (ci hanno cambiato camera per questo quindi poco male) e l’aria condizionata della camera perdeva acqua (ma hanno rimediato anche a questo).

2026-08-19 • via Nuitee
F
Filippo • couple • it
7
2026-08-19 • via Nuitee
O
OXimena • couple • co
8
Perfecta ubicación para asistir al centro de convenciones
Pros:

Me encanta la ubicación frente al centro de convenciones. Muy cómoda la habitación y gran espacio de hab y baño
El restaurante es muy bueno

2026-08-18 • via Nuitee
A
Aitor • solo_traveller • es
10
2026-08-15 • via Nuitee
E
Eduarda • extended_group • br
7
2026-08-14 • via Nuitee
D
Diana laura • solo_traveller • mx
10
Pros:

Tiene muy buena ubicación, está aprox a 4 calles de la ciudad amurallada y a 10 min de los puertos donde salen los tours a islas del rosario (osea, olvidate de tomar ubers o taxis), el personal es súper amable y las instalaciones del hotel son de calidad.. mantienen todo el hotel en óptimas condiciones para hacer la estancia muy cómoda. La vista en la alberca está súper hermosa. Gracias por hacer tan amena nuestra estancia. Les dejo una foto desde la alberca del hotel.

2026-08-12 • via Nuitee
M
MARIA • solo_traveller • gr
8
Pros:

The location and friendly staff

Cons:

The room had view on a wall

2026-08-12 • via Nuitee
M
Maria José • couple • co
10
Pros:

La comida y comodidad

2026-08-11 • via Nuitee
A
Ana Elena • couple • gt
10
Lindo lugar
Pros:

Limpio, cómodo el desayuno top!

2026-08-11 • via Nuitee
R
Ronaldo • couple • br
9
Um hotel completo para curtir do café ao jantar!
Pros:

Hotel muito bonito e extremamente limpo, com ambientes perfumados e sempre muito bem climatizados.

Cons:

Quarto e área da piscina muito bons. Atendimento muito cordial e ótimos serviços de comida e bebida.

2026-08-11 • via Nuitee
A
anna • couple • it
9
2026-08-08 • via Nuitee
P
Pablo • couple • es
9
Perfecta
Pros:

La ubicación, la piscina y la cama de la habitación

Cons:

La habitación standard tiene vistas a una pared y el desayuno podría ser algo más completo

2026-08-06 • via Nuitee
K
Karen • family_with_children • nl
9
Heel fijn hotel
Pros:

Mooie kamer, fijn bed. Heerlijk zwembad met fantastisch uitzicht over het water. En je kunt er ook prima eten (rooftop, we hebben niet in restaurant gegeten). Vriendelijk personeel. Lekker ontbijt.

Cons:

Jammer dat het uitzicht vanaf onze kamer een muur was.

2026-08-06 • via Nuitee
L
laura • couple • es
9
Correcto
Pros:

La ubicacion, el desayuno completo, la zona de piscina

Cons:

Las vistas de la habitacion y el tamaño de la misma

2026-08-05 • via Nuitee