GHL Arsenal Hotel

Hotels
•
GHL Hoteles
9 (1676 reviews)
Getsemani, Calle del Arsenal No 8b-58 , Cartagena de Indias , co

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable amenities
Cons:
Room maintenance issues
Limited breakfast options
Small room size

Categories

Cleanliness
8.58
Some reviews mentioned structural issues in rooms and missing items, indicating a need for attention.
Service
9.05
Friendly staff were mentioned positively, although some criticisms of attention were noted.
Location
9.59
Excellent location noted in multiple reviews for proximity to attractions.
Room Quality
8.54
Some rooms had issues such as missing shower doors and maintenance concerns.
Amenities
9.07
Good rooftop and pool facilities, but some amenities were noted as limited.
Value for Money
9.03
Reviews suggest value is decent but could be improved based on room quality.
Food and Beverage
8.58
Breakfast was noted as acceptable but not memorable.
Overall Experience
9.55
Overall, guests had a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:58

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool and free WiFi while surrounded by chic décor at GHL Arsenal Hotel. Enjoy air-conditioned rooms with garden or city views, cable TV, and minibars for your comfort.

Culinary Delights
Start your day with a delicious breakfast of cereal, tropical fruits, and Colombian coffee. Delight in local and international dishes at the restaurant, along with the best cocktails. Room service is also available for your convenience.

Convenient Location
Explore Cartagena de Indias with ease as the hotel is situated opposite the city’s convention centre and a short walk from the historical quarter. Benefit from 24-hour front desk assistance and travel tips from the tour desk for a memorable stay.

Book now for an unforgettable experience at GHL Arsenal Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1676 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
I
Isabelle • couple • fr
10
Pros:

A 500m du centre historique et à 100 m de Getsemani. Hotel très propre. Très bon petit déjeuner. Literie au top. Salle de bain et douche excellentes. Personnel adorable dévoué et compétent. un merci particulier à Brandon Juan Alfonso et Wilmer pour ses supers cocktails.

Cons:

Rien

2026-03-06 • via Nuitee
A
Achim • family_with_children • de
6
Not bad but heavily overpriced
Pros:

Good location, central but not too busy.
Nice breakfast (except for the coffee), choice from buffet and egg dishes a la card.
Nice view from the rooftop.
Free water everyday.

Cons:

Way too expensive for the value. The rooms and the pool/rooftop are not well maintained at all. Broken windows with cracks, old damaged furniture, old bathroom... Bed was not comfortable at all. No place to shower in private after checkout. No shade for the sunbeds on the rooftop. Very loud music all day next to the sunbeds, so no chance to relax. Friendliness of the staff depends, some of them were kind of grumpy. For this price I was pretty dissapointed and would not book it again.

2026-03-06 • via Nuitee
D
Dirk • family_with_children • de
10
Pros:

Ein traumhaft schönes Hotel mit Pool auf der Dachterrasse. Bereits zum 3 Mal da und immer wieder toll!

Cons:

Klimaanlage im Zimmer war leider nicht regulierbar

2026-03-05 • via Nuitee
M
Martin • family_with_children • es
8
2026-03-05 • via Nuitee
M
Marcia GOMES • family_with_children • br
9
2026-03-03 • via Nuitee
R
Ricardo • couple • sv
9
2026-03-03 • via Nuitee
E
Elizabeth • couple • us
10
Great time for a weekend trip!
Pros:

The staff was great!

Cons:

There was nothing I didn’t like.

2026-03-02 • via Nuitee
S
Stella • couple • fr
9
Personnel top et hôtel sympa
2026-03-02 • via Nuitee
L
Lorrane • family_with_children • br
10
Pros:

Ótima localização. Hotel muito confortável

2026-03-02 • via Nuitee
S
Sara • couple • no
10
Great value and the rooftop pool has an amazing view.
Pros:

The pool was amazing and the hotel was clean and modern! Short way to everything.

2026-03-01 • via Nuitee
Z
Zoltán • solo_traveller • hu
8
Kicsit túlárazott, de megtehetik mivel a belvárosban nincs túl sok ilyen szálloda
Pros:

Tisztaság, jó elhelyezkedés , kedves személyzet

Cons:

Kevés nyugágy és napernyő a medence mellett. Szoba nem túl nagy. Zuhanyzó csak mennyezeti esőztető

2026-03-01 • via Nuitee
S
serarango • Solo travel • Medellin, Antioquia Department
10
Everything how they should be
Pros:

Medium size hotel located very near to the main to the main convention center, in the ghetsemani district and near to the historic quarter. Nice, modern and clean installations and rooms. Good breakfast and very good service by it’s personal.

2026-02-28 • via Tripadvisor
R
Rob • couple • nl
9
2026-02-28 • via Nuitee
A
Ana • family_with_children • es
10
2026-02-26 • via Nuitee
L
Laura • couple • fr
8
Buena ubicación para una corta estadía.
Pros:

Buena ubicación y buen precio, aunque el hotel es un poco viejo y no diría que tiene 5 estrellas.

Cons:

Reservamos una suite con balcón pero cuando llegamos no estaba disponible. La zona de la piscina y del desayuno siempre estaban llenos.

2026-02-26 • via Nuitee
S
Sandra • couple • it
10
Molto gradevole
Pros:

La cordialità dello staff, sono stati disponibili e gentili persone molto competenti, la posizione dell’albergo è ideale e nonostante piccola la piscina era molto gradevole con una vista mozzafiato

Cons:

Potrebbero creare un giardino semplice verticale sul muro che costeggia la proprietà in modo che le camere che si affacciano ad esso siano più gradevoli

2026-02-26 • via Nuitee
M
Muñoz • family_with_children • co
10
Pros:

Excelente ubicación, muy buen desayuno y el personal siempre muy amable y atento

2026-02-25 • via Nuitee
J
JUAN CARLOS • couple • gr
8
Cons:

The time during 2 days in the breakfast for order a diferent kind of eggs from the buffet was a disaster, the request did not come ever.

2026-02-25 • via Nuitee
C
CamilaGonzalezM. • family_with_children • co
10
Pros:

La ubicación es excelente!

Cons:

La variedad de comida es muy limitada.

2026-02-24 • via Nuitee
A
Andrea • solo_traveller • gt
9
2026-02-24 • via Nuitee