Grand Hotel Downtown

Hotels
7.6 (5461 reviews)
Eerste Constantijn Huygensstraat 10A , Amsterdam , nl

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Great breakfast
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.53
Several instances of unclean rooms and dusty areas were reported.
Service
8.52
Staff were described as kind, helpful, and attentive.
Location
8.52
Multiple reviews highlight the hotel’s good location.
Room Quality
6.53
Rooms were often described as small and some needed better maintenance.
Amenities
7.53
Basic amenities available, but limited options outside breakfast.
Value for Money
7.53
Mixed feelings about value relative to room quality and cleanliness.
Food and Beverage
8.02
Breakfast was rated positively, while other food options were lacking.
Overall Experience
7.62
Overall mixed feelings but some highlights made the stay enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:26

Property Description

Modern Rooms with Free Wi-Fi

Grand Hotel Downtown offers modern rooms with complimentary Wi-Fi, flat-screen TVs, and air conditioning. Enjoy the convenience of 2 complimentary bottles of water and a stocked minibar in each room. Safety is a priority with locks featuring an extra alarm, and the private bathrooms include a shower and free bathrobe. Some rooms even boast a terrace with stunning city views.

Convenient Amenities and Services

Start your day with a buffet-style breakfast in the stylish breakfast room. Guests can also take advantage of the 24-hour front desk, tours and ticket service, and the free ice machine in the lobby. Enhance your stay with optional room packages including flowers, chocolates, or a filled minibar.

Ideal Location and Accessibility

Located just minutes from Leidseplein and Museumplein, the hotel is near tram stops providing easy access to popular attractions like Central Station, Dam Square, Anne Frank House, and the Jordaan neighborhood. Experience the best of Amsterdam from the comfort of Grand Hotel Downtown.

Book your stay now at Grand Hotel Downtown for a memorable Amsterdam experience!

Important information:

Please note that for reservation of 4 or more rooms, different policies and additional supplements may apply.

Please note that an authorization form, copy of passport and credit card is required if the credit card holder is not present upon check-in. Guests can request this form using the Special Comments box. The same credit card used at the time of booking needs to be presented upon check-in.

Please note that parking is only possible until 15:00 at checkout-day. Parking costs EUR 40 per day and has to be requested in advance.

Please note that baby cots are only available on request.

Extra beds can only be placed in the Family Room, certain Deluxe Rooms and certain Large Penthouse Suites. This has to be requested in advance and needs to be confirmed by the hotel prior to arrival.

Breakfast is available from 07:00 until 10:30, daily.

Please note that early check-in and late check-out are subject to availability for additional charges:
- Early check-in from 12:00: EUR 29 per room
- Late check-out until 14:00: EUR 29 per room

Please note that the following room packages are available:
- Flower bouquet: EUR 25
- Luxury chocolates: EUR 5
- Filled mini-bar package: EUR 15
- All inclusive package for 2 people (flowers, chocolates, wine/champagne): EUR 75

Please note that visitors are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 40 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 35 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 5461 reviews
Cleanliness: 6.53
Service: 8.52
Location: 8.52
Room Quality: 6.53
Amenities: 7.53
Value for Money: 7.53
Food and Beverage: 8.02
Overall Experience: 7.62
T
Tello Escobar couple es
8
2026-06-06 via Nuitee
Özge family_with_children tr
8
Güzelll
Pros:

Konum olarak güzel biz 7 yaşımdaki çocuğumuz ile kaldık en alttaki odalarda gayet geniş ve güzeldi red Light ve tren istasyonu yürüyerek 30 dk da , otelin kendi konumu harika kanal yanında çevresi çok çok iyi oturacak yerler yemek yeme vs hepsi güzel

Cons:

Malasef çok pis hergün oda temizlendi fakat yerler düzgün temizlenmiyor beyaz çorap siyaha döner buna dikkat edilmesi gerekir yada terlik vs mutlaka götürün

2026-06-06 via Nuitee
M
M. solo_traveller nl
9
Pros:

prima locatie en personeel was behulpzaam en vriendelijk

2026-06-06 via Nuitee
K
KatiaM96 solo_traveller it
8
2026-06-05 via Nuitee
H
Hüseyin Can solo_traveller tr
7
2026-06-05 via Nuitee
T
Thomas couple gb
5
2026-06-05 via Nuitee
D
Daniel couple de
7
Cons:

Eine breitere Vielfalt des Frühstücksbuffet wäre für den Preis wünschenswert!

2026-06-05 via Nuitee
Z
Zakaria couple gb
1
I didn’t sleep -
Pros:

Staff were friendly

Cons:

I was assigned a room on the ground floor, and there was constant noise throughout my stay from what appeared to be contractors carrying out work outside the hotel, close to my room.

2026-06-05 via Nuitee
M
Mukesh family_with_children gb
8
Affordable stay
Pros:

located near to the tram station that goes to city center. Clean, quiet room, clean bathroom. plenty of restaurants nearby. Breakfast option available. Fast check in and express checkout. Friendly reception staff

Cons:

Entry gate is small and has stairs. Disabled access door is on the other side.

2026-06-05 via Nuitee
A
Aurora Elise Steinrem couple no
4
Pros:

Sentralt

Cons:

Lite rom for pengene. Og det var skjeggkre på rommet

2026-06-04 via Nuitee
J
Joseph couple gb
9
2026-06-04 via Nuitee
M
mcnorton solo_traveller gb
10
Pros:

Location

2026-06-04 via Nuitee
A
Adrian solo_traveller gb
3
Very expensive for what is delivered
Pros:

Not much

Cons:

Dirty in all public parts
Loose floor bricks on balcony which looked straight into the next rooms bathroom

2026-06-04 via Nuitee
D
Derk solo_traveller nl
6
Verbetering vatbaar.
Pros:

Ligging en wel oplossing gericht personeel.

Cons:

Prijskwaliteit kamer. Hadden penthouse/suite, maar deed zich voor als normale hotelkamer. Hadden dakterras met overzicht over Amsterdam, maar lag er ketchup op de vloer wat niet was schoongemaakt. Door personeel ons wel tegemoet gekomen.

2026-06-04 via Nuitee
L
Linda couple hr
7
Overall, the hotel was very average and did not offer good value for money. For the price we paid, much better accommoda
Pros:

I liked the location. We had a room on the 6th floor with a beautiful balcony.

Cons:

It is clear that some members of the staff are making a real effort, but they simply do not have the resources to work with, as the hotel appears to be worn out due to a lack of maintenance.

The room was only superficially clean. The door sill between the room and the balcony was disgustingly dirty. I walked around the room wearing white socks, and after only five minutes they were black, which shows that the floor was extremely dirty as well. The bathroom sink was leaking, the refrigerator in the room was also leaking water, there was no handle to open the shower door, and the corners of the room were full of dirt and dust.

There was also something I had never experienced before. We ordered food delivery to the hotel, and the food was delivered to the reception desk. However, the reception informed us that it had arrived only by email. Since I was on vacation, I was not checking my emails, so nobody delivered the food to us or informed us in any other way that it had arrived. As a result, the food we had paid for was never collected.

Overall, the experience was very average, which is a shame because with better management, the hotel would probably operate much more efficiently and provide a much higher-quality experience.

2026-06-04 via Nuitee
F
Francois solo_traveller fr
8
Pros:

Correct

Cons:

Ras

2026-06-04 via Nuitee
A
Angelos solo_traveller gr
10
2026-06-03 via Nuitee
Y
Yuliya couple cz
9
Pros:

Our room 607, but I think it’s not 27m2 room

Cons:

Breakfast

2026-06-03 via Nuitee
S
Sara family_with_children it
8
2026-06-03 via Nuitee
J
Jacqueline solo_traveller fr
9
Pros:

Tout

Cons:

Rien

2026-06-03 via Nuitee