Reliance Hotel Apartment

Amazing we extended our stay from two days to a month
All the staff from down up are very helpful, cooperating,
humble and go out of their way to please you

The hotel is clean and located close to the airport. Hotel staff are professional, friendly and communicate well.

Everything is generally good. Cooking utensils are a few only, enough to heat and eat.
Hot water kettle was there. To say they have coffee/tea maker is a misnomer. They do not provide tea/coffee/milk/sugar sachets

Cafe da manha, funcionarios e quarto sensacionais. Transfer in e out do aeroporto. O box realmente é pequeno e os funcionarios nao sao muito experientes em dicas de turismo. Tirando isso foi excelente.

Very comfortable room with a great bed and lots of natural light. Good service. Shower a bit small.

The room curtains weren't enough protecting the room from outside viewers.
And the bathroom is extremely tiny I couldn't move.
The kitchen was empty from any ustensils.
No plate, no kettle, nothing.

I really love it and the stuff was lovely I love everything on it quit clean safe the only thing that disturbed me is the bed was little hard and the shower was tiny but everything is excellent👌🏻👍🏼❤️

Séjour agréable. Personnel compétent. Excellente cuisine.

比較的新しい建物・設備でしたが、書かれている設備の一部は付いていませんでした。付いている部屋への交換を依頼すると、知らない、自分たちのせいでないの一辺倒で、オーナーだという人物が朝食中に突然「俺らは悪くない！」と叫んできました。車はありますが、手配などadditionalなサービスはできません。「Don't disturb」の札を下げておいても遠慮なく部屋に入ってきます。途上国のホテルはなにかあったときに「人」がすべてです。従業員がエチオピア国営企業の職員のようなホスピタリティーレベルですので、ここはリスクが高いと思います。

Hotel was close to airport, a mall and Avanti Restaurant. Good for a few nights. Free shuttle. Friendly staff. No kitchenette utilities except one plate, 2 forks/ spoons/knives.

Staff very helpful.Very good room service.
Reasonable prices, excellent breakfast and convenient eat in restaurant.
The Coffee and cappuccino prepared by an expert barista are amazing, and the bar selection is pretty good.

This hotel was okay. Breakfast was good. Not too noisy but construction going on all around it. Close to malls, etc. Safe neighbourhood. No air in room but was comfortable. Wifi was good.

Hotel staff bends over backwards for their guests to have an enjoyable stay. 5 minutes from Bole Airport and still fairly quiet. Hotel lobby sitting area could be improved so the sitting area has sofas facing each other rather than have chairs facing the same direction so people can not face each other to talk. Hotel has 30 rooms so a small boutique hotel with complementary shuttle service to/from the airport. Both a business and leisure hotel with complementary breakfast included. I would not hesitate to stay again.

The hotel was nice, especially considering the alternatives...and remember, it's Africa. They did their best to accomadate requests but come prepared for no phone or internet access. The bar is nicely stocked but the food is ok...you can order an omlete to fill you in the morning. I ordered grilled chicken one night that was great and the very next night it was barely eatable. Also, bring plenty of cash because of the loss of internet you won't be able to pay your bill with a credit card and the nearest ATM that accepts US bank cards is the Sheraton. So if you need something clean, very decent, and very close to the airport, this is an alternative to paying $300 a night at the Sheraton.

Has everything you need, very modern, very close to the airport

The hotel was pretty quiet and I really enjoyed my stay there. The staff is also very friendly. I also liked the kitchen as well as their nice macchiatos!...Most of all the owner of the hotel was friendly to me and I felt myself at home...Internet connection was satisfactory...
I strongly recommend this hotel...

I would recommend this hotel to anyone who is taking a trip to Addis Ababa. The hotel was well thought out, and convenient to everything. We used the shuttle service to and from the airport, and ate in the restaurants, which were great. We had a very pleasant and relaxing trip.

Very nice hotel. Arrange ahead of time for shuttle to/from airport

Normal Hotel, with normal rooms, not very good not very bad ....

The hotel staff had great suggestions for taxi drivers, restaurants, and attractions. Airport pickup was on time, though we had to actually leave the terminal and meet our driver in the parking lot, which wasn't explained beforehand. The hotel restaurant food was pretty bland. Instead of eating there, walk 10 minutes and enjoy an entertaining meal at Yod Abyssinia.