Hotel Terrazas de la Candelaria

Hotels
•
Independent
6.6 (19 reviews)
Km 1 Via San Gil Bucaramanga, Mogotes, San Gil, Santander, 684031 , San Gil , CO
57-7-7241298

listing image 1
Show all photos
Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Area shuttle (surcharge)
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages at the spa and enjoy a health club, outdoor pool, and steam room.

Fine Dining and Refreshing Beverages
Savor Latin American cuisine at Carbon de Palo and have snacks at the coffee shop. Unwind with drinks at the bar.

Comfort and Convenience
Stay connected with complimentary Wi-Fi, enjoy room service, and receive concierge services. Free breakfast is served daily.

Experience luxury and relaxation at Hotel Terrazas de la Candelaria. Book now to enjoy a memorable stay in San Gil!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 9 AM to midnight.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BGA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 44

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

6.6
Based on 19 reviews
J
Jenny Juliana
8
Recomendado pero lleven vehículo
Pros:

El hotel es algo retirado, mejor si tienes vehículo. Desayuno muy rico, personal amable y presto a ayudarnos en nuestro evento.

2018-05-21 • via Nuitee
I
Ignacio
6
Pros:

Estuvimos en el VIP room. El servicio muy bueno, la vista hermosa,la comida buena. hace falta mesas de noche y un televisor mas grande.Proteger la entrada de insectos por debajo de la puerta de entrada.

2017-11-17 • via Nuitee
F
Fidel
8
Recomendación
Pros:

La habitación muy cómoda, el desayuno muy completo y rico. El único problema es que dentro de la habitación entraban hormigas y se subían por todos lados

2017-11-12 • via Nuitee
H
Hans
10
Excelente estadía
Pros:

Excelente experiencia gratamente sorprendidos la comida espectacular las habitaciones en muy buen estado

Todo el personal muy atento

Les recomendamos revisar la señal de la tv en las mañanas no funcionaba

2017-10-17 • via Nuitee
E
ENRIQUE
8
Bonito con buen Jacuzzi
Pros:

Solo pasamos la noche en una parada hacia otro destino. Agradable el jacuzzi y bueno el restaurante. El ambiente por su ubicación en la montaña es agradable.

2017-07-28 • via Nuitee
D
Diana gimena
6
INCONFORME
Pros:

Cabañas muy oscuras. Nunca hubo agua caliente siempre decian que lo estaban solucionando, las fotos de la pisicina son retocadas, pues realmente es muy pequeña. Los televisores son super viejos. De rescatar la alimentacion, estuvo rica. Afortunadamente nos la pasamos por fuera los 3 dias porque no hay mayor cosa que hacer en el hotel.

2017-06-28 • via Nuitee
V
Verified traveler
8
Hospedaje
Pros:

El personal es muy atento, el hotel es muy tranquilo y agradable por su ubicación, la comida es buena, las habitaciones muy limpias.

2017-05-17 • via Nuitee
G
Giuseppe
8
Posizione panoramica
Pros:

Hotel posizionato fuori città, in posizione panoramica. Arredamento molto spartano. Camera grande, letto comodo, immenso. Bagno piccolo con doccia. Al lavandino non c'è acqua calda. Staff giovane molto preparato e amichevole. Colazione sufficiente, wifi lento. Rapporto qualità prezzo buono.

2016-10-10 • via Nuitee
V
Verified traveler
2
No recomendable
Pros:

Regular no amerita la inversión

2016-07-06 • via Nuitee
R
rosalva
10
Un lugar para un magnifico descanso
Pros:

Es un hotel para un buen descanso,lejos del ruido y su vista espectacular.

2016-07-02 • via Nuitee
W
William Martin
10
Que buen descanso, total relax como nuevos
Pros:

Excelente atención, excelente clima, sitio para relax y cerca de deportes extremos y de atracciones turisticas

2016-01-12 • via Nuitee
J
James H
4
Malo
Pros:

El precio de la habitación no justifica las condiciones de hotel, habitaciones sin un colarte, toallas percudidas, problemas con el agua caliente.

2016-01-09 • via Nuitee
C
Cecilia
4
Regular,desde que Llegamos,tuve problemas.
Pros:

Muy regular,varias veces puse quejas.los,precios muy altos par el servicio que Dan.que Los empleados Sean mas cordial es.

2015-12-31 • via Nuitee
V
Verified traveler
4
Debe mejorar mucho
Pros:

No fue una mala experiencia, pero tampoco buena

2015-01-06 • via Nuitee
V
Verified traveler
2
Think twice if you are booking here!
Pros:

I reserved a room at hotel Terrazas for a couple of nights as a wedding present for my cousin. The hotel looked beautiful on the photos, with lots on well-kept landscaping, vibrant colors and very picturesque. I was completely embarrassed when he called to share the truth about this place. The humidity in the rooms was unbearable to the point that he was getting an asthma attack, and he has never suffered from any respiratory issues in his life. Not just that but they were afraid that if they open their luggage the bugs would jump in. I thought he was kidding until he sent me the photo of a spider that seemed as large as my hand!
My cousin complaint to the front desk and they did moved them to a less humid room. I exchanged several emails with the hotel personnel, telling them of the unpleasant experience. Their argument was that it was a “Hotel Campestre” (countryside hotel) and that explained the humidity and bugs. At the end and after many emails back and forth we did make partial payment for the first night.
The story does have a happy ending. My cousin found an absolutely gorgeous, clean and bug-less hotel called Hotel Muchuelo for half the price.

2014-11-04 • via Nuitee
C
cb
8
Buen servicio
Pros:

Buena instancia. Debería haber más variedad para desayunar, incluir fruta.

2014-10-11 • via Nuitee
R
rolpin25
8
Excelente ubicacion, buen servicio
Pros:

Excelente servicio

2014-09-06 • via Nuitee
P
paola ruiz
4
mal servicio
Pros:

en cuanto a instalaciones excelentes, amplias limpias pero la atencion en cuanto a personal humano deja mucho que desear se pidio una decoracion para cumpleaños dijeron la noche anterior que tranquila que al desayuno la iba a tener y no fue asi, resulta que nos levantamos al dia siguiente y no habia ningun tipo de decoracion, me le acerco a la recepcionista de turno indicandole que habia pedido una decoracion pagando el costo adicional y lo que me dice es " a es que la otra niña me aviso tarde y no mandaron comprar nada" que tipo d ehotel que no cumple con las exigencias de un cliente deja mucho que desear gracias

2014-08-01 • via Nuitee
S
susan
4
Much too far out of town and road's not walkable
Pros:

Ultimately we left three nights early, even though we had to pay for the whole time!

We checked in and they gave us a terrible room that was dank and smelled of mildew and had absolutely NO view although the hotel was completely empty! We asked to move and after what seemed to take forever! Finally we got a less mildews room with a view and also a broken shower head and torn shower curtain.

You are right across from the incline on the freeway and hear trucks downshifting all night.

2014-07-15 • via Nuitee