a&o Wien Hauptbahnhof

Hotels
•
A&O Hotels & Hostels
6.9 (15852 reviews)
Sonnwendgasse 11 , Vienna , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Poor cleanliness
Maintenance issues
Noise disturbances

Categories

Cleanliness
5.26
Multiple reviews highlighted poor cleanliness standards.
Service
7.23
Staff were mentioned as friendly and helpful despite some issues.
Location
8.27
The location was often praised as convenient and central.
Room Quality
7.22
Rooms were noted as comfortable, but some had maintenance issues.
Amenities
6.25
Amenities received mixed reviews with some positive aspects noted.
Value for Money
7.71
Guests found it reasonably priced for what was offered.
Food and Beverage
6.26
Limited mentions suggest there's room for improvement.
Overall Experience
7.03
Overall experience is viewed as decent but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:46

Property Description

Convenient Location
Located right behind the new Vienna Main Train Station, a&o Wien Hauptbahnhof offers easy access to transportation and city attractions.

Modern Amenities
Enjoy en-suite rooms with parquet flooring, a rooftop bar with stunning panoramic views, and a delicious buffet breakfast. High-speed WiFi is available throughout the property for free.

Entertainment and Recreation
Unwind in the games room with billiard tables, let children have fun in the playroom, and catch your favorite sports channels on satellite TV in the lobby and bar.

Experience comfort and convenience at a&o Wien Hauptbahnhof. Book your stay now to explore Vienna hassle-free.

Important information:

When a booking is made for more than 10 people per reservation different payment and cancelation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have parental permission if not accompanied by parents.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own. Bed linen for the bunk beds is free of charge and provided for self-covering.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 15852 reviews
Cleanliness: 5.26
Service: 7.23
Location: 8.27
Room Quality: 7.22
Amenities: 6.25
Value for Money: 7.71
Food and Beverage: 6.26
Overall Experience: 7.03
A
Angéla • solo_traveller • hu
8
Még későn este is könnyen megközelíthető szállás.
Pros:

Nagyon tiszta volt a szállás, modern berendezéssel.

Cons:

Egyáltalán nem volt polc vagy szekrény a szobában, ahová pakolni lehetett volna.

2026-03-14 • via Nuitee
N
Nataliya • family_with_children • ua
8
Pros:

Дуже зручне розташування,дуже близько від залізничного вокзалу.

2026-03-14 • via Nuitee
I
Ilker Oguzhan • solo_traveller • de
9
Alles Top
Pros:

Alles

Cons:

nichts

2026-03-14 • via Nuitee
A
Alan • solo_traveller • gb
5
Won't be staying again.
Pros:

Good location,clean and cheap.

Cons:

Took three attempts to get an unoccupied bed. Beds not numbered.No bedside light.No bedside locker.Bedsheet too tight to fit.Breakfast overpriced.

2026-03-14 • via Nuitee
A
Alba • solo_traveller • es
7
2026-03-14 • via Nuitee
V
Vanessa • couple • es
10
2026-03-14 • via Nuitee
M
Mateusz • solo_traveller • cz
8
Pros:

Na recepci mi se vším pomohli a celkově ubytování hodnotím velmi kladně👍

Vřele doporučuji.

2026-03-14 • via Nuitee
A
Arshad • solo_traveller • in
5
Pros:

Location is easily accessibil,nice bathroom ,affordable price

Cons:

Staffs aren't helpfull ,they didn't knw howmany occupied in my dormitory, no plugs in my bed area ,didn't able to charge my phone

2026-03-13 • via Nuitee
L
Lucie • solo_traveller • cz
6
Pros:

Super lokalita

Cons:

Udělala jsem check in online přes aplikaci a nakonec jsem ho musela dělat znovu na recepci

2026-03-13 • via Nuitee
F
Francesco • couple • it
10
2026-03-13 • via Nuitee
H
Herrera • solo_traveller • at
10
2026-03-13 • via Nuitee
I
István • solo_traveller • at
5
2026-03-13 • via Nuitee
M
Martina • solo_traveller • it
8
2026-03-13 • via Nuitee
G
Georgina • solo_traveller • sk
6
2026-03-12 • via Nuitee
G
Georgina • solo_traveller • sk
6
Pros:

Jo kezseges kiszolgalas a portan

Cons:

Felszereltseg szobakban hianyos,tatitaa elegtelen

2026-03-12 • via Nuitee
K
Kunze • solo_traveller • at
4
Anstrengend
Pros:

Es war das günstigste mögliche Angebot, obwohl es mit 18 Euro nicht billig war.

Cons:

Deutlich zu wenig Personal verfügbar, nicht funktionierende unpersönliche Eincheck-Maschinen, fehlende Hostel-Küche & Kühlschrank, dafür teures Frühstücksangebot; wackelige Schließfächer, insgesamt zu voll und wuselig, und seltsame Security-Leute.

2026-03-12 • via Nuitee
S
Sarka • solo_traveller • cz
9
2026-03-12 • via Nuitee
Z
Zec • extended_group • ba
8
2026-03-12 • via Nuitee
M
Micaela • solo_traveller • de
8
2026-03-11 • via Nuitee
L
Lechner • family_with_children • at
4
2026-03-11 • via Nuitee