a&o Wien Hauptbahnhof

Hotels
•
A&O Hotels & Hostels
6.9 (16463 reviews)
Sonnwendgasse 11 , Vienna , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Poor cleanliness
Maintenance issues
Noise disturbances

Categories

Cleanliness
5.26
Multiple reviews highlighted poor cleanliness standards.
Service
7.23
Staff were mentioned as friendly and helpful despite some issues.
Location
8.27
The location was often praised as convenient and central.
Room Quality
7.22
Rooms were noted as comfortable, but some had maintenance issues.
Amenities
6.25
Amenities received mixed reviews with some positive aspects noted.
Value for Money
7.71
Guests found it reasonably priced for what was offered.
Food and Beverage
6.26
Limited mentions suggest there's room for improvement.
Overall Experience
7.03
Overall experience is viewed as decent but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:46

Property Description

Convenient Location
Located right behind the new Vienna Main Train Station, a&o Wien Hauptbahnhof offers easy access to transportation and city attractions.

Modern Amenities
Enjoy en-suite rooms with parquet flooring, a rooftop bar with stunning panoramic views, and a delicious buffet breakfast. High-speed WiFi is available throughout the property for free.

Entertainment and Recreation
Unwind in the games room with billiard tables, let children have fun in the playroom, and catch your favorite sports channels on satellite TV in the lobby and bar.

Experience comfort and convenience at a&o Wien Hauptbahnhof. Book your stay now to explore Vienna hassle-free.

Important information:

When a booking is made for more than 10 people per reservation different payment and cancelation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have parental permission if not accompanied by parents.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own. Bed linen for the bunk beds is free of charge and provided for self-covering.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 16463 reviews
Cleanliness: 5.26
Service: 7.23
Location: 8.27
Room Quality: 7.22
Amenities: 6.25
Value for Money: 7.71
Food and Beverage: 6.26
Overall Experience: 7.03
R
Rajic • couple • at
8
Pros:

Lokacija odlična. Idealan za prespavati jednu noc ako putujete dalje,za više dana ne preporučujem. Odlična povezanost zbog blizine glavnig željezničkog kolodvora.

2026-05-02 • via Nuitee
J
Julchen_Austria87 • solo_traveller • at
7
Nett für 1-2 Nächte
Pros:

In Summe war alles sehr nett.

Cons:

Die Dusche war teilweise schlimmelig. Beim Frühstück herrscht Chaos und Hygiene war teilweise auch eher nicht toll, weil es Massenabfertigung war.

Die Wände sind sehr hellhörig und es waren vorwiegend nur Jugendliche dort, die auf Ruhe nicht achten.

2026-05-02 • via Nuitee
N
Nadezda • solo_traveller • ru
7
Расположение отличное,завтраки стали дорогие.С чистотой в номере надо что-то сделать!
Pros:

Расположение - отличное!

Cons:

В номере под кроватями очень много грязи и пыли!Пол под кроватями не моют совсем,только посреди комнаты.Нет розеток в номере,негде зарядить телефон.Розетка только возле телевизора,наверху.Нет освещения возле кроватей.Свет общий во всей комнате.
Номер 145

2026-05-02 • via Nuitee
M
Maria Carina • solo_traveller • at
5
2026-05-02 • via Nuitee
A
André • solo_traveller • de
7
2026-05-02 • via Nuitee
A
aja • family_with_children • si
8
Pros:

Zajtrk in urejenost

Cons:

Hrup

2026-05-01 • via Nuitee
K
Kayabas • solo_traveller • tr
8
2026-05-01 • via Nuitee
A
Anisa • solo_traveller • at
9
2026-05-01 • via Nuitee
R
Rahul Kumar • solo_traveller • in
5
Don’t stay unless you are too tight on budget
Pros:

The only good value of this property is it is closed to bus stations thats it

Cons:

There was nothing to like about it, staff aren’t helpful at all, too much noise all the time of day and night - it appears as you are in a big zoo

2026-05-01 • via Nuitee
R
Rabitsch • extended_group • at
7
Pros:

Unschlagbares preis- leistungsverhältnis

Cons:

Dass es nur Putenwurst gab

2026-05-01 • via Nuitee
C
Christoph • solo_traveller • at
10
Cons:

Unterkunft war OK, aber der Zwang durch booking.com, bewerten zu müssen, ist nicht OK!

2026-04-30 • via Nuitee
Y
Yevheniia • solo_traveller • ua
1
2026-04-30 • via Nuitee
R
Robert • couple • ro
10
2026-04-30 • via Nuitee
M
Monika • solo_traveller • at
8
2026-04-30 • via Nuitee
J
johny • solo_traveller • mt
10
Great customer service
Pros:

Everything was fine including the service

Cons:

Everything perfect except the stranger coming late-night and making disturbance to others in between deep sleep

2026-04-30 • via Nuitee
S
Siavash • solo_traveller • ir
7
2026-04-30 • via Nuitee
F
Furkan • solo_traveller • pt
5
price-performance ratio
Pros:

It was cheap.

Cons:

There was a lot of noise, and even though the rooms had keys, sometimes people who weren't in the rooms would come and go in the middle of the night. It was a bit problematic.

2026-04-30 • via Nuitee
M
Maximilian • solo_traveller • de
9
War hervorragend!
Pros:

Lage, Sauberkeit, Personal

Cons:

Alles Top

2026-04-29 • via Nuitee
A
Abdelfattah • solo_traveller • eg
7
2026-04-29 • via Nuitee
A
Andrea • solo_traveller • si
8
2026-04-29 • via Nuitee