a&o Wien Hauptbahnhof

Hotels
•
A&O Hotels & Hostels
6.9 (15852 reviews)
Sonnwendgasse 11 , Vienna , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Poor cleanliness
Maintenance issues
Noise disturbances

Categories

Cleanliness
5.26
Multiple reviews highlighted poor cleanliness standards.
Service
7.23
Staff were mentioned as friendly and helpful despite some issues.
Location
8.27
The location was often praised as convenient and central.
Room Quality
7.22
Rooms were noted as comfortable, but some had maintenance issues.
Amenities
6.25
Amenities received mixed reviews with some positive aspects noted.
Value for Money
7.71
Guests found it reasonably priced for what was offered.
Food and Beverage
6.26
Limited mentions suggest there's room for improvement.
Overall Experience
7.03
Overall experience is viewed as decent but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:46

Property Description

Convenient Location
Located right behind the new Vienna Main Train Station, a&o Wien Hauptbahnhof offers easy access to transportation and city attractions.

Modern Amenities
Enjoy en-suite rooms with parquet flooring, a rooftop bar with stunning panoramic views, and a delicious buffet breakfast. High-speed WiFi is available throughout the property for free.

Entertainment and Recreation
Unwind in the games room with billiard tables, let children have fun in the playroom, and catch your favorite sports channels on satellite TV in the lobby and bar.

Experience comfort and convenience at a&o Wien Hauptbahnhof. Book your stay now to explore Vienna hassle-free.

Important information:

When a booking is made for more than 10 people per reservation different payment and cancelation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have parental permission if not accompanied by parents.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own. Bed linen for the bunk beds is free of charge and provided for self-covering.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 15852 reviews
Cleanliness: 5.26
Service: 7.23
Location: 8.27
Room Quality: 7.22
Amenities: 6.25
Value for Money: 7.71
Food and Beverage: 6.26
Overall Experience: 7.03
H
Hyungrok • extended_group • kr
10
Excellent room location with friendly staff
Pros:

Great location and perfectly cleaned room. The staff were friendly.

2026-02-14 • via Nuitee
K
K Li • extended_group • pl
10
Pros:

Znakomita lokalizacja blisko dworca kolejowego.

2026-02-14 • via Nuitee
Рахат • solo_traveller • kz
10
2026-02-14 • via Nuitee
S
Sona • couple • cz
10
Spokojenost,děkujeme..kdo jede na víkend ,na letiště ,z letiště neni extra náročný bude mu to stačit.
Pros:

Blízko Haupt Banhof dobrá lokalita,recepce non stop,příjemný personál,check in přes qr kód zvládla jsem 🙂tak ja zvládne každý😀můžete mít pejska sebou ,měli jsme již v rezervaci cenu pak za pokoj.Moznost koupení stravy 👍🫖☕️Cena/vybaveni dostačující spali jsme 1 noc,spokojenost vše co je potřeba bylo v pořádku. ✅

2026-02-14 • via Nuitee
A
Anna-Lena • couple • at
8
Sehr angenehmer Aufenthalt, perfekt für eine Nacht
Pros:

Großes Zimmer, tolle Lage und top Preis-Leistungs Verhältnis

Cons:

im Zimmer war es recht stickig & die Fenster konnten nicht 100% geschlossen werden

2026-02-14 • via Nuitee
K
K Li • extended_group • pl
10
Pros:

Znakomita lokalizacja. Pokoje 4 osobowe.

2026-02-14 • via Nuitee
K
Katarina • solo_traveller • at
10
2026-02-14 • via Nuitee
I
Ivett • family_with_children • ro
7
Okay stay for one night
Pros:

Close to the train station, provides easy access to the city center. Breakfast was good. There are a lot of food options and grocery stores nearby.

Cons:

Affordable stay for one night, but I would not recommend it for longer. Policy includes charges for early check in, additional towel, late check out, safe luggage storage etc. There was no hand towel, toothpaste provided. Facilities are sufficient for basics, but other than that, it feels like a rip off. Compared to other hostels, facilities are not sufficient. The staff was okay, somewhat helpful.

2026-02-14 • via Nuitee
C
Cullinane • solo_traveller • ie
7
Pros:

Good price and really convenient when arriving into HBF. Has everything you need. Nice common areas to chill in. Definitely recommend!

Cons:

Found the automated check in system a little frustrating and long-winded but not a big problem. The USB ports on each bunk didn't work in my room which was a little annoying as this meant there was only two working plugs for a room of 6 people.

2026-02-14 • via Nuitee
M
Margareth • solo_traveller • br
8
Pros:

Localização

Cons:

Da higiene que deixa muito a desejar
Vi como e feita, nao e feita rs

2026-02-14 • via Nuitee
W
Wojciech • solo_traveller • pl
7
Pros:

Cena

Cons:

Brak szafek na klucz w pokojach.

2026-02-13 • via Nuitee
H
Hüseyin • solo_traveller • pl
10
2026-02-13 • via Nuitee
M
Mariana • solo_traveller • br
1
Se eu tivesse dormido na estação de trem seria melhor.
Pros:

A localização.

Cons:

Dividi o quarto com mais 3 pessoas. No entanto, o quarto não tinha lugar para deixar as malas, o quarto estava uma bagunça, tinha roupa espalhada, comida e cigarro.
Dormiam de luz acesa, e as pessoas ficavam entrando e saindo, podia ouvir elas comendo dentro do quarto, ou indo ao banheiro que fica do lado das camas. Não tinha roupa de cama.
Me senti dormindo em uma praça pública.
Não dormi nada.

2026-02-12 • via Nuitee
M
Mirwais • solo_traveller • at
6
2026-02-12 • via Nuitee
M
Minh Anh • extended_group • nl
10
Pros:

The location is superb! 5 min walk to the Wien Hbf, suitable for people who have to catch an early train like me. The room is spacious and clean for hostel standard.

Cons:

Nothing

2026-02-12 • via Nuitee
A
Alexander • family_with_children • at
7
Günstig und praktisch gelegen
2026-02-12 • via Nuitee
S
shoaib • solo_traveller • ua
1
Pros:

Room was smelly be because of shoes some one inside room and socks

Cons:

Heating on very high

2026-02-12 • via Nuitee
M
Monika • solo_traveller • de
8
Ich würde wieder kommen.
2026-02-12 • via Nuitee
汝霏 • family_with_children • cn
9
Pros:

各方面条件都符合性价比

Cons:

在住宿一楼酒店自有的石头售货机上购买东西的差额费用一直未退费

2026-02-12 • via Nuitee
汝霏 • family_with_children • cn
9
Pros:

员工服务

Cons:

在住宿一楼自由的小商品售货机上购买东西的差额费用一直未退费

2026-02-12 • via Nuitee