Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cozy atmosphere
Value for money
Clean rooms
Cons:
Cleanliness issues
Dated room quality
Some staff unhelpful

Categories

Cleanliness
7.69
Multiple reviews mention issues with cleanliness, including crumbs and hairs on the pillowcases.
Service
9.16
Consistently praised for friendly and helpful staff.
Location
8.7
Location was noted as convenient and suitable for access to amenities.
Room Quality
7.65
Some rooms described as dated with issues like a low shower head and a running toilet.
Amenities
8.68
Good amenities mentioned like washer/dryer and bear spray loans.
Value for Money
8.14
Many guests felt the prices were reasonable, despite some concerns over increases.
Food and Beverage
8.59
No specific feedback, but implied satisfaction from proximity to food options.
Overall Experience
8.56
General sentiment is positive despite some cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Luxurious Amenities
Indulge in a relaxing stay at our Canmore hotel, boasting a hot tub, sauna, and stunning mountain views. Unwind in air-conditioned rooms featuring flat-screen TVs, free WiFi, and private entrances for ultimate comfort.

Convenience at Your Fingertips
Experience convenience with amenities like ski and bike storage, on-site lift passes, and laundry facilities. Some accommodations even offer full kitchens and gas fireplaces, ensuring a seamless and enjoyable stay.

Explore and Play
Located just minutes from Banff National Park, our hotel offers easy access to outdoor adventures. Whether you prefer golfing at Canmore Golf and Curling Club or exploring the Canmore Museum and Geoscience Centre, there's something for everyone to enjoy.

Book your stay now for a memorable mountain getaway!

Important information:

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

Due to the limited number of pet-friendly rooms, guests need to contact the hotel directly for availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2144 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.59
Overall Experience: 8.56
L
Lloy couple ca
9
Excellent value in great location
Pros:

Great location. Excellent value with mid week pricing and free room upgrade to one bedroom.
We’ve stayed here many times with booking.com genius offers during the slow season. Great views. Friendly staff

Cons:

Windows needed cleaning

2026-02-14 via Nuitee
I
Ian family_with_children ca
10
2026-02-13 via Nuitee
G
gowe family_with_children ca
8
Pros:

It was very cozy and home like

Cons:

Its clean enough I guess , the carpets are a bit dirty but some house shoes on and its ok

2026-02-13 via Nuitee
R
Ricky family_with_children ca
9
Pros:

Location, very quiet, kitchenette, excellent view of mountains.

Cons:

The sofa bed is not the most comfortable for adults.

2026-02-12 via Nuitee
D
Denzel couple ca
10
2026-01-28 via Nuitee
A
Amanda family_with_children ca
8
Girls/Family getaway
Pros:

My friend, her two boys and myself stayed in the 2 bed kitchenette, we were able to save on meals, the rooms were quite enough (but the property is older so there IS noise) Lets talk about the view( three sister i all their glory), the hot tub and sauna was great for adults and children at the end of a winter day

Cons:

The parking, if arriving later at night you may not be so lucky. Some people just don’t know how to park and with the an SUV it was a struggle.

2026-01-27 via Nuitee
S
Sarkheel couple ca
10
2026-01-26 via Nuitee
A
Angela family_with_children ca
8
Pros:

The room was large. Beds are comfortable. Was able to get a late check out. Staff were very friendly.

Cons:

Need 2 different sizes of frying pans. Coukd if used one smaller. There is some mold around the tub in the caulking by the tap are that needs to be redone.

2026-01-25 via Nuitee
A
AvaMaria family_with_children ca
10
Pros:

The size of the room and all the stuff the room had.

Cons:

That there were cars driving right by the back door and the blinds don't close all the way so anyone can see in.

2026-01-25 via Nuitee
J
Jordan solo_traveller au
10
Best Acom in Canmore
Pros:

Absolutely loved my room, it felt so cozy and home like. It’s got an old style but that’s part of what I loved about it, I hope they don’t change it so I can go back to the same cozy atmosphere it has. The reception was super kind and helpful. Was also nice knowing they had a washer and dryer. Only a short walk to the bus stop for a trip into town.

Cons:

Toilet kept running, though I did find a way to make it stop after 10 mins of trying. Though it will no doubt bother the next person who can’t figure out how to stop it

2026-01-20 via Nuitee
V
Vadym solo_traveller ca
9
2026-01-20 via Nuitee
A
Angela extended_group ca
8
Very enjoyable, especially appreciated assistance getting luggage up the stairs.
Pros:

Cozy, comfy sitting area, well equipped kitchenette

Cons:

Loft very warm. Air/heating unit too high to reach. Unit and the window were covered in dirty dust.

Deck screen has holes

2026-01-19 via Nuitee
Z
Zhao family_with_children ca
7
2026-01-19 via Nuitee
B
Bouchard couple ca
9
Emplacement parfait, vue incroyable et sommeil confortable.
Pros:

L’emplacement, la gentillesse des employés, la propreté, le confort et l’insonorisation adéquate.

Cons:

Installations un peu usées par endroits, mais beaucoup d’efforts visibles pour en diminuer l’impact.

2026-01-19 via Nuitee
C
CINDY couple ca
6
2026-01-19 via Nuitee
A
Angela family_with_children ca
8
2026-01-19 via Nuitee
M
mike couple ca
1
Not worth the money they ask for a stay.
Pros:

It could be a nice place

Cons:

Property was not very well maintained. The heat in the room sucked barely worked, they ended up bringing us a small heater that really didn’t help.
Room was just surfaced cleaned to make it look clean.

2026-01-19 via Nuitee
T
Tammy solo_traveller ca
1
2026-01-19 via Nuitee
C
Christo family_with_children ca
8
Pros:

Location is great. Property had all the basics as we needed.

Cons:

Nothing

2026-01-19 via Nuitee
C
cinzia couple it
8
vista mountain
Pros:

Struttura datata ma molto carina. Miniappartamento con cucina e camino con affaccio diretto sulle mountain, pulito e spazioso, bagno piccolino ma con tutto il necessario. Posizione ottimale con parcheggio nel cortile interno della struttura. La strada principale è vicina ma non disturba, un comodo marciapiede permette di raggiungere l'area di partenza dei tour.

2026-01-19 via Nuitee