Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cozy atmosphere
Value for money
Clean rooms
Cons:
Cleanliness issues
Dated room quality
Some staff unhelpful

Categories

Cleanliness
7.69
Multiple reviews mention issues with cleanliness, including crumbs and hairs on the pillowcases.
Service
9.16
Consistently praised for friendly and helpful staff.
Location
8.7
Location was noted as convenient and suitable for access to amenities.
Room Quality
7.65
Some rooms described as dated with issues like a low shower head and a running toilet.
Amenities
8.68
Good amenities mentioned like washer/dryer and bear spray loans.
Value for Money
8.14
Many guests felt the prices were reasonable, despite some concerns over increases.
Food and Beverage
8.59
No specific feedback, but implied satisfaction from proximity to food options.
Overall Experience
8.56
General sentiment is positive despite some cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Luxurious Amenities
Indulge in a relaxing stay at our Canmore hotel, boasting a hot tub, sauna, and stunning mountain views. Unwind in air-conditioned rooms featuring flat-screen TVs, free WiFi, and private entrances for ultimate comfort.

Convenience at Your Fingertips
Experience convenience with amenities like ski and bike storage, on-site lift passes, and laundry facilities. Some accommodations even offer full kitchens and gas fireplaces, ensuring a seamless and enjoyable stay.

Explore and Play
Located just minutes from Banff National Park, our hotel offers easy access to outdoor adventures. Whether you prefer golfing at Canmore Golf and Curling Club or exploring the Canmore Museum and Geoscience Centre, there's something for everyone to enjoy.

Book your stay now for a memorable mountain getaway!

Important information:

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

Due to the limited number of pet-friendly rooms, guests need to contact the hotel directly for availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2228 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.59
Overall Experience: 8.56
C
Carly couple nz
8
Great location, needs a bit kid updating and a clean
Pros:

Location and the amazing views

Cons:

Just a little dusty, could have had a bit of a wipe down. Booked for cooking facilities but cooking tray didn’t fit our oven, they did bring another that also didn’t fit, we squished it together to fit. Staff were great.

2026-05-22 via Nuitee
R
Rodrigo Kendi extended_group br
7
Great
Pros:

Location

Cons:

Some amenities need renovation

2026-05-22 via Nuitee
R
Roland Charles family_with_children ca
9
2026-05-22 via Nuitee
M
Mike family_with_children ca
5
2026-05-22 via Nuitee
L
Lucas couple ca
8
2026-05-21 via Nuitee
K
Karen couple ca
8
Good Value
Pros:

Clean room, good location.

Cons:

Nothing

2026-05-20 via Nuitee
A
Anita solo_traveller ca
6
Cons:

Sound transfer from other rooms. Lack of seal around the front door.

2026-05-19 via Nuitee
S
Susan couple ca
7
Worth the stay - a big pricey but that’s Canmore
Pros:

Location is great - beds are comfy

Cons:

It’s older -could use a few updates

2026-05-18 via Nuitee
K
Kayla couple au
9
Pros:

View from the property was unreal, room was clean and staff were friendly

Cons:

Hot water ran out

2026-05-18 via Nuitee
H
Hopkins family_with_children ca
10
2026-05-16 via Nuitee
G
Giacomo Francesco Costa solo_traveller it
8
Pros:

Struttura in posizione comoda con posteggio privato gratis, lavanderia, area giochi bimbi. Avevamo un mini appartamento con soggiorno e camera separata.

Cons:

La struttura avrebbe bisogno di essere rimodernata. Tutto molto datato e talvolta un po' maltenuto.

2026-05-16 via Nuitee
D
Daniel couple ca
5
Cons:

The room cleanliness was not up to. My expectations.

2026-05-16 via Nuitee
C
Callam couple au
8
2026-05-15 via Nuitee
S
Shubham extended_group ca
10
2026-05-15 via Nuitee
L
Lindsay family_with_children ca
8
2026-05-13 via Nuitee
K
Karen couple ca
8
We enjoyed an easy stay , the beds and linens were comfortable , and loved the mountain views.
Pros:

We loved the location being walkable to many choices of stores and downtown. The mountain views were amazing! And our dog was very welcome to the hotel with a nice bed and grass nearby to wander on

Cons:

The shower head in our room didn’t have alot of water pressure.

2026-05-12 via Nuitee
A
Annie couple ca
5
2026-05-11 via Nuitee
Z
Zvi solo_traveller il
8
2026-05-11 via Nuitee
M
Malou93 solo_traveller ca
9
2026-05-09 via Nuitee
J
jack solo_traveller gb
10
2026-05-08 via Nuitee