Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cozy atmosphere
Value for money
Clean rooms
Cons:
Cleanliness issues
Dated room quality
Some staff unhelpful

Categories

Cleanliness
7.69
Multiple reviews mention issues with cleanliness, including crumbs and hairs on the pillowcases.
Service
9.16
Consistently praised for friendly and helpful staff.
Location
8.7
Location was noted as convenient and suitable for access to amenities.
Room Quality
7.65
Some rooms described as dated with issues like a low shower head and a running toilet.
Amenities
8.68
Good amenities mentioned like washer/dryer and bear spray loans.
Value for Money
8.14
Many guests felt the prices were reasonable, despite some concerns over increases.
Food and Beverage
8.59
No specific feedback, but implied satisfaction from proximity to food options.
Overall Experience
8.56
General sentiment is positive despite some cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Luxurious Amenities
Indulge in a relaxing stay at our Canmore hotel, boasting a hot tub, sauna, and stunning mountain views. Unwind in air-conditioned rooms featuring flat-screen TVs, free WiFi, and private entrances for ultimate comfort.

Convenience at Your Fingertips
Experience convenience with amenities like ski and bike storage, on-site lift passes, and laundry facilities. Some accommodations even offer full kitchens and gas fireplaces, ensuring a seamless and enjoyable stay.

Explore and Play
Located just minutes from Banff National Park, our hotel offers easy access to outdoor adventures. Whether you prefer golfing at Canmore Golf and Curling Club or exploring the Canmore Museum and Geoscience Centre, there's something for everyone to enjoy.

Book your stay now for a memorable mountain getaway!

Important information:

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

Due to the limited number of pet-friendly rooms, guests need to contact the hotel directly for availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2281 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.59
Overall Experience: 8.56
T
Tina • solo_traveller • au
10
2026-06-27 • via Nuitee
P
Powell • solo_traveller • gb
7
Basic but clean
Pros:

Great location. Suite was a little tired looking but very clean & comfortable. Walking distance to restaurants. Expensive area for accommodation

2026-06-27 • via Nuitee
E
Eugène • couple • nl
7
Prima voor een paar nachten
Pros:

De ligging op loopafstand van het centrum

Cons:

Nvt

2026-06-27 • via Nuitee
H
Heather • couple • ca
7
Basic accommodation that is clean and comfortable
Pros:

Location close to amenities without being right downtown

Cons:

Needs more counter space for in house meal prep

2026-06-25 • via Nuitee
V
Voříšková • solo_traveller • cz
8
Pros:

Skvělá lokalita, vstřícná recepční, bezproblémové parkování, prostorný pokoj.

Cons:

Starší objekt, potřebující rekonstrukci včetně nového vybavení. Nicméně na pár nocí přespání naprosto dostačující.

2026-06-25 • via Nuitee
J
Jay • extended_group • ca
5
Not a place you would want to stay for multiple nights
Pros:

I liked the location and daily housekeeping.

Cons:

Everything- that includes non operational AC, weird smell in the room. We had to keep the windows open all night to get decent sleep since it was always warm in the rooms. Not sure how they run this place in actual summer temperatures. Biggest disappointment is the price I paid for such place.

2026-06-22 • via Nuitee
周旭恒z x h • extended_group • cn
9
位置好的一个住宿点
Pros:

地铁很好，周边的环境很好，可以散步，还有景点都可以步行到达，

Cons:

房间有点小

2026-06-22 • via Nuitee
T
Torsten • solo_traveller • de
7
2026-06-21 • via Nuitee
J
JIANLEI • couple • au
9
2026-06-21 • via Nuitee
M
Mary • couple • us
10
Very nice staff , perfect hotel base for visiting Banff
Pros:

Beautiful, conveniently located very accommodating staff.

Cons:

Nothing

2026-06-21 • via Nuitee
L
lily • solo_traveller • ca
9
2026-06-20 • via Nuitee
R
Rushizky • couple • us
9
Scenic, secluded stay in the Canadian Rockies!
Pros:

We had Room 218, which is one of the queen studio rooms. It had a small kitchen, however we opted to go out for dinner. The room in particular was great for not only having a pet but also traveling with a truck and trailer. It had a more private feel, completely detached from the rest of the lodge. We had a separate, spacious area that we could walk our dog and park the trailer. The best part is that it was so secluded that we felt comfortable dropping the trailer to explore a little bit!
It was a very scenic and walkable area from the resort which was a benefit. We saw many people walking with luggage around Canmore, so we felt grateful to have parking right at the resort and be able to store it there while we explored the area.

Cons:

I wish there was breakfast on property. In our room in particular, there was very limited seating. We would have loved a small couch or futon.
We were told via message through Booking.com that our dog would have a water bowl, bed, and other supplies available. None of that was provided.
Although it was pricy, I would stay there again.

2026-06-19 • via Nuitee
M
Mae • family_with_children • ca
10
It was a great & comfortable one.
Pros:

The view & the room itself

2026-06-19 • via Nuitee
S
Saskia • couple • nl
8
2026-06-17 • via Nuitee
S
Saskia • couple • nl
8
2026-06-17 • via Nuitee
Y
Yuanyuan • family_with_children • ca
4
一晚上410的房间价格，整体感觉真的不太值，虽然理解是景区
Cons:

桌子上有一个盒子，我伸手去拿结果上面有虫子，咬了我的手指很疼
房间的被子有一个很大的污点，像血渍
另外洗发水太差了，洗完头发头皮是黏腻的，我不得已又去超市买了新的洗发水。

2026-06-15 • via Nuitee
C
Catherine • couple • fr
9
2026-06-15 • via Nuitee
C
CHEREE • family_with_children • us
10
Beautiful amd relaxing
Pros:

It was close to everything and we could walk to whatever we needed. The view was amazing to wake up to every morning. And great view while relaxing in hot tub at night!! Couldn’t ask for anything more:)

Cons:

N/A

2026-06-15 • via Nuitee
R
Rhona • extended_group • ca
9
awesome place, the bed is super comfy, our entire stay is perfect
Pros:

the property is in the heart of canmore, full of view and very accessible

Cons:

nothing

2026-06-14 • via Nuitee
R
Rosa • solo_traveller • pr
8
Pros:

La ubicación. Está muy cerca de todo.

Cons:

El hotel luce un poco anticuado.

2026-06-14 • via Nuitee