Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cozy atmosphere
Value for money
Clean rooms
Cons:
Cleanliness issues
Dated room quality
Some staff unhelpful

Categories

Cleanliness
7.69
Multiple reviews mention issues with cleanliness, including crumbs and hairs on the pillowcases.
Service
9.16
Consistently praised for friendly and helpful staff.
Location
8.7
Location was noted as convenient and suitable for access to amenities.
Room Quality
7.65
Some rooms described as dated with issues like a low shower head and a running toilet.
Amenities
8.68
Good amenities mentioned like washer/dryer and bear spray loans.
Value for Money
8.14
Many guests felt the prices were reasonable, despite some concerns over increases.
Food and Beverage
8.59
No specific feedback, but implied satisfaction from proximity to food options.
Overall Experience
8.56
General sentiment is positive despite some cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Luxurious Amenities
Indulge in a relaxing stay at our Canmore hotel, boasting a hot tub, sauna, and stunning mountain views. Unwind in air-conditioned rooms featuring flat-screen TVs, free WiFi, and private entrances for ultimate comfort.

Convenience at Your Fingertips
Experience convenience with amenities like ski and bike storage, on-site lift passes, and laundry facilities. Some accommodations even offer full kitchens and gas fireplaces, ensuring a seamless and enjoyable stay.

Explore and Play
Located just minutes from Banff National Park, our hotel offers easy access to outdoor adventures. Whether you prefer golfing at Canmore Golf and Curling Club or exploring the Canmore Museum and Geoscience Centre, there's something for everyone to enjoy.

Book your stay now for a memorable mountain getaway!

Important information:

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

Due to the limited number of pet-friendly rooms, guests need to contact the hotel directly for availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.4
Based on 2380 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.59
Overall Experience: 8.56
V
Vince • family_with_children • ca
8
Clean and quiet
Pros:

Clean room and amenities.

Cons:

Floor heating duct cover broken in bathroom. Hair dryer support fell off wall.

2026-10-24 • via Nuitee
B
Brian • solo_traveller • gb
10
Great value for money
Pros:

Good location. Close to shops and food places. But also in a quiet location.

2026-10-23 • via Nuitee
L
Lynda • couple • ca
8
2026-10-22 • via Nuitee
S
Simon • couple • ca
9
2026-10-20 • via Nuitee
M
micheline • couple • ca
7
Pros:

L’emplacement

Cons:

Le mobilier et les équipements sont datés. Une rénovation pour mettre au goût du jour serait de mise.

2026-10-19 • via Nuitee
I
Itxasne • family_with_children • es
10
Todo muy bien
Pros:

Apartamento con todo lo necesario cocina con utensilios, camas cómodas, baño…además disfrutamos de la piscina caliente

Cons:

Hacía bastante calor en el apartamento

2026-10-16 • via Nuitee
A
Anna • couple • at
7
Toller Ausgangspunkt für Ausflüge
Pros:

Super Lage am Stadtrand von Canmore, Parkplatz direkt vor dem Zimmer, freundliches hilfsbereites Personal, Zimmer sehr groß, zwei Betten, Waschecke extra, Dusche & Klo in einem Raum, eigene Garderobe im Eingangsbereich, Mikrowelle + Teekocher vorhanden

Cons:

Kein Nachttisch auf der einen Bettseite zur Ablage, der Spa Bereich besteht nur aus einem kleinen Whirpool mit Blick auf den Parkplatz (immer voll belegt)

2026-10-15 • via Nuitee
A
adeglo • solo_traveller • ca
10
Pros:

The ambiance

Cons:

The environment and staffs

2026-10-14 • via Nuitee
G
Gabrielle • couple • gb
7
Not the best value for money, but an okay option
Pros:

Good location, hot tub was a nice feature although no bubbles. Sauna was also broken just as a note.
Staff always polite.

Cons:

Taking a big deposit on a room in total need of renovation is not hugely appreciated.
The sheet came off the mattress and the mattress below was totally filthy.
Price struck me as very expensive for the quality of the facilities.

2026-10-13 • via Nuitee
C
Cathy • couple • ca
4
2026-10-08 • via Nuitee
M
Markus • couple • de
9
Sehr angenehm!
Pros:

Gute Organisation

Cons:

-

2026-10-08 • via Nuitee
A
Anónimo • solo_traveller • es
7
No repetiría
Pros:

Las vistas desde el exterior.

Cons:

Camas incómodas, limpieza mínima.
Necesita una buena reforma.

2026-10-08 • via Nuitee
S
Sabine • solo_traveller • de
5
Cons:

Die Unterkunft ist in die Jahre gekommen, müsste dringend überholt werden.

2026-09-19 • via Nuitee
J
Jean-Pierre • couple • fr
6
A fuir
Pros:

La proximité avec les commerces

Cons:

Le prix est totalement excessif.
Le prix de ce type de Motel se situe à 100/120€ la nuit.
Mais en aucune manière 320€
Nous avions malheureusement réservé deux nuits et avons eu comme voisine la buanderie du Motel… Bruit des machines à laver ou à sécher mitoyen de la chambre, mais ouf, pas après 22h nous assura le responsable à la réception.😱
Le radiateur de chauffage, la VMC et le réfrigérateur émettent des bruits tous plus insupportables les uns que les autres.
Le café de la seconde matinée n’est pas renouvelé.
Bref une expérience à éviter sur cette très belle route qui mène de Calgary à Jasper.

2026-09-19 • via Nuitee
K
karen • solo_traveller • hk
9
Very helpful staff and convenient location
Pros:

The lodge is just opposite to the bus stop to Banff, so it is very convenient for access to Banff if you don't drive. Staff were very helpful in answering our questions.

Cons:

The pillows are a bit too high for us. It would be better if some softer and lower pillows are available for us.

2026-09-19 • via Nuitee
C
Clarissa • couple • au
3
A prime location, although was not worth the amount of money we spent to stay here. Was a tad cheaper as it is about a 2
Pros:

prime location, great facilities e.g bbq area, friendly staff, clean and tidy room

Cons:

Poor value for money, holes in roof of bathroom filled with tissues, broken flyscreen, broken heater. Bedroom window faces right onto the carpark.

2026-09-18 • via Nuitee
A
Anawat • extended_group • th
8
Great location but not value for money.
Pros:

Location. Comfortable bed.

Cons:

Room and amenities are not good enough. The price is not that friendly.

2026-09-16 • via Nuitee
C
Chloe • couple • au
10
Definitely enjoyed our stay here
Pros:

It was central to everything

Cons:

Just smelled a little bit. When u air out the place it doesn’t smell

2026-09-15 • via Nuitee
M
Monica • couple • nl
7
2026-09-15 • via Nuitee
K
Karen • solo_traveller • de
7
2026-09-14 • via Nuitee