Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cozy atmosphere
Value for money
Clean rooms
Cons:
Cleanliness issues
Dated room quality
Some staff unhelpful

Categories

Cleanliness
7.69
Multiple reviews mention issues with cleanliness, including crumbs and hairs on the pillowcases.
Service
9.16
Consistently praised for friendly and helpful staff.
Location
8.7
Location was noted as convenient and suitable for access to amenities.
Room Quality
7.65
Some rooms described as dated with issues like a low shower head and a running toilet.
Amenities
8.68
Good amenities mentioned like washer/dryer and bear spray loans.
Value for Money
8.14
Many guests felt the prices were reasonable, despite some concerns over increases.
Food and Beverage
8.59
No specific feedback, but implied satisfaction from proximity to food options.
Overall Experience
8.56
General sentiment is positive despite some cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Luxurious Amenities
Indulge in a relaxing stay at our Canmore hotel, boasting a hot tub, sauna, and stunning mountain views. Unwind in air-conditioned rooms featuring flat-screen TVs, free WiFi, and private entrances for ultimate comfort.

Convenience at Your Fingertips
Experience convenience with amenities like ski and bike storage, on-site lift passes, and laundry facilities. Some accommodations even offer full kitchens and gas fireplaces, ensuring a seamless and enjoyable stay.

Explore and Play
Located just minutes from Banff National Park, our hotel offers easy access to outdoor adventures. Whether you prefer golfing at Canmore Golf and Curling Club or exploring the Canmore Museum and Geoscience Centre, there's something for everyone to enjoy.

Book your stay now for a memorable mountain getaway!

Important information:

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

Due to the limited number of pet-friendly rooms, guests need to contact the hotel directly for availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2302 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.59
Overall Experience: 8.56
H
Harriet couple gb
8
Great place for a quick stay
Pros:

Staff were absolutely lovely , great location you can walk straight into town

Cons:

Just seemed a little dated inside but did the job

2026-07-18 via Nuitee
Y
Yang couple cn
6
2026-07-18 via Nuitee
K
Kai Ling solo_traveller us
10
2026-07-18 via Nuitee
D
Danielle couple gb
9
2026-07-17 via Nuitee
M
Mercier couple ca
4
Pros:

Avoir un lit pour dormir et la vue des rocheuses.

Cons:

Il y a 3 ans j'étais à coté au Northwinds et pour le même prix la qualité de la chambre était supérieur. Je croyais avoir cela cette année car je n'ai pas été en mesure de réserver le Northwinds. Mais très décevant. Il y avait aussi des fourmis dans la chambre.

2026-07-16 via Nuitee
T
Thomas couple de
4
Pros:

Lodge liegt am relativen Stadtrand, gut zu erreichen.
Personal freundlich und hilfsbereit.

Cons:

Unterkunft ist ihren hohen Preis nicht wert.
Billigste Holztüren, dadurch sehr hellhörig.
Bad scheint seit Jahrzehnten nicht renoviert und in einem schlechten Zustand (Fotos).
Verkabelung, speziell zum Fernseher amateurhaft.

2026-07-16 via Nuitee
M
Maria Fernanda family_with_children ca
5
It's not worth the price; the facilities are very old.
Pros:

We liked the location and having a kitchen in the accommodation.

Cons:

We didn't like the carpet in the room; it was very dirty. There were only 3 forks in the kitchen. The bathroom ceiling was falling apart. There are no blackout curtains, so in the summer it gets light at 5 am and dark at 10 pm. The train passes very close and is very noisy. The price in July was very expensive for what the hotel offers.

2026-07-16 via Nuitee
A
Anne-Camille family_with_children fr
7
2026-07-16 via Nuitee
A
Adnan family_with_children us
5
Pros:

Location

Cons:

Old construction, and not centrally air conditioned

2026-07-16 via Nuitee
S
Suresh family_with_children ca
4
Not so bad but poor
Pros:

Staff, parking, room except AC

Cons:

AC is a big problem, it was heating and cooling intermitently which disturbed our sleep. They should put a new AC.

2026-07-15 via Nuitee
B
Barry couple gb
10
Good two night stay on our travels.
Pros:

Good location , much preferred staying in Canmore and not Banff. It was clean with a spacious kitchen/dinner, bathroom good shower, and good size bedroom.
Amazing views of the Rocky’s from all rooms. Kitchen equipped with fridge freezer , oven , microwave , cutlery crockery and basic cooking pots frying pan.
Windows and patio doors had mosquito screens, which were needed as lots of bugs around.
Easy access to Canmore for shops, provisions and a good selection of restaurants.
Very friendly and helpful staff.

Cons:

Property a little dated looking in places. Sauna door did not shut properly,

2026-07-15 via Nuitee
M
Manisha couple in
3
Bad one night stay
Pros:

Nothing except the location

Cons:

No value for money , run down room

2026-07-15 via Nuitee
K
Kaitlyn solo_traveller au
3
Avoid. Pay the extra money and stay somewhere else.
Pros:

Location

Cons:

Everything else. Compared to Banff or other accomodation options in the area it was a bit cheaper. However, I'd absolutely recommend paying a bit more and staying somewhere else. There was literally layers of dust on the carpet on the stairs. And it was tiiiiiiiny. Much smaller than the photos suggest (especially for the living/dining).
We stayed in summer and the aircon upstairs was on full blast constantly, so loud and blowing dust out. Unfortunately, it was about a thousand degrees downstairs, and the main bedroom downstairs had zero airflow.
Bathroom fixtures are broken and airplane bathrooms are bigger.
The beds however, were reasonably comfy!
All up, pay the extra money and stay elsewhere.

2026-07-15 via Nuitee
E
Elena couple ca
3
Quick trip , disappointed with hotel
Pros:

Good location close to downtown , pleasant front desk stuff

Cons:

The bathroom had black mould in the ceiling , event after they replaced the ceiling tile , something was till dripping and making ceiling wet , the pullout bed was so old and the mattress was dirty and had a lot of crumbs and leftover food in it , sleep was ok but the mates was indented in the middle , TV was broken

2026-07-15 via Nuitee
R
Robert solo_traveller at
8
2026-07-12 via Nuitee
J
Jonathan family_with_children sg
9
Loved the views, the room, great value for money!
Pros:

We enjoyed the views of the mountains and the opening from our room to a small garden. The location was near enough to town without getting the traffic and considering the prices at this time of year, this provided great value for money.

2026-07-11 via Nuitee
M
Makiko couple jp
7
お部屋の広さは十分、ベッドも良かった
Pros:

ロケーションがとてもよく、部屋からスリーシスターズがバッチリ見えて良かったです。

Cons:

特になし

2026-07-11 via Nuitee
B
Beverley couple au
6
2026-07-11 via Nuitee
V
Varun solo_traveller ca
4
2026-07-10 via Nuitee
B
BK couple ca
8
Smooth check in and check out with pleasant staff.
Pros:

Friendly staff, bit pricey.

Cons:

It’s at good location.

2026-07-10 via Nuitee