Hotel Americas San Andres Islas Colombia

Hotels
6.9 (84 reviews)
Av. 20 de Julio con Av. Las Américas , San Andrés , co

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable beds and spacious rooms reported by several guests
Attentive staff mentioned in multiple reviews
Pool is liked by guests
Some guests found rooms impeccably clean
Cons:
Breakfast poor and little variety; dinner repetitive
Noisy at night / street noise for some rooms
Air conditioning problems and musty odors reported
Old/very yellow towels and dated decor
Reception staff sometimes unhelpful and WiFi poor in rooms
Limited pool/cafeteria hours and minimal toiletries provided

Categories

Cleanliness
5.8
Mixed reports: some guests describe rooms as 'siempre impecable', while others report dirty/musty AC, very yellow/old towels and lingering odors.
Service
8.8
Generally attentive staff noted in several reviews ('funcionarios atenciosos', 'Muy buena atención'), but there are specific complaints about reception being poco amable and not resolving issues.
Location
9.2
Consistently praised across reviews for very good/ideal location.
Room Quality
6.8
Rooms are described as spacious and comfortable with good beds by some guests, but others reported noisy street-facing rooms, faulty/dirty air conditioning and dated decor.
Amenities
7.2
Pool appreciated but with limited hours; cafeteria closes early; limited toiletries supplied; WiFi problems in rooms reported; overall mixed but functional amenities.
Value for Money
5.9
Mixed perceptions: some guests found good price-quality balance, while others felt the price was high for the condition of the assigned room.
Food and Beverage
4.5
Frequently criticized: breakfast often described as poor or lacking variety, and dinner/menu repetitive; suggestions for more fruit/juice/variants.
Overall Experience
7
Overall mixed: strong location and comfortable aspects offset by issues with breakfast, some cleanliness problems, occasional unfriendly reception and amenity limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:09

Property Description

Swim, Dine, and Unwind

Experience the best of San Andres Island at Hotel Las Americas, where a swimming pool, a restaurant serving regional and international dishes, and a cozy bar await you. Enjoy the convenience of free Wi-Fi, satellite TV, and a delicious breakfast with tropical fruits included in your stay.

Comfortable Accommodations

Relax in bright and spacious rooms with tiled floors, air conditioning, and large seating areas. Each room is equipped with a private bathroom for your comfort and convenience.

Leisure and Exploration

Take a dip in the pool, lounge on sunbeds, or plan your island adventures at the tour desk. With Johnny Cay and Spratt Bight Beach just a short distance away, Hotel Las Americas is the perfect starting point for your San Andres exploration.

Book your stay now at Hotel Las Americas and make unforgettable memories in San Andres Island.

Important information:

Please note that the property is under renovation and the swimming pool is not available from April until June 2018. Please note the property does not offer hot water. As per Colombia's tax laws, a 19% VAT will be charged to Colombian residents and nonresident that do not receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. This amount will be charged at the hotel as an addition to the quoted room rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ADZ

Location

Guest Reviews

6.9
Based on 84 reviews
Cleanliness: 5.8
Service: 8.8
Location: 9.2
Room Quality: 6.8
Amenities: 7.2
Value for Money: 5.9
Food and Beverage: 4.5
Overall Experience: 7
C
Cabrera • couple • co
1
Pésimo
Pros:

Nada

Cons:

Mucho escándalo por las noches y el desayuno muy malo

2026-06-14 • via Nuitee
A
Andrés Trespalacios • solo_traveller • co
9
Pros:

La ubicación

Cons:

No tengo comentarios

2026-05-30 • via Nuitee
R
Renzo • couple • it
1
Pros:

Niente

2026-04-23 • via Nuitee
F
Francisco Carlos Araújo • solo_traveller • br
8
Otimo custo benefício!
Pros:

Hotel aconchegante, bem localizado, limpo e funcionarios atenciosos.

Cons:

Ampliar o horário do café da manhã. Muitas vezes acordamos tarde e tivemos que correr para tomar o café, que é ate às 9h. Aliás, poderiam ter mais opções de frutas, sucos e frios. A cafeteria fecha às 18h, muito cedo. Mas nada que tenha nos atrapalhado nossa estadia, é apenas sugestões

2026-04-21 • via Nuitee
E
ELEONORA PAMELA • couple • co
8
2026-04-14 • via Nuitee
L
luz andrea • extended_group • co
6
2026-04-05 • via Nuitee
V
Vilchez • couple • ar
6
Muy buena atención y relación precio calidad
Pros:

Me gustó la habitación que nos dieron era bastante amplia y siempre impecable

Cons:

El desayuno y la cena era todos los días prácticamente lo mismo

2026-03-26 • via Nuitee
A
Angie • family_with_children • co
10
2026-03-24 • via Nuitee
G
Gonzaky • couple • uy
8
excelente para pasar cómodos unos cuantos días en San Andres
Pros:

ubicación y comodidad de la habitación.

Cons:

el desayuno no es bueno comparada con otras opciones hoteleras. Creo que debería haber mas variedad.

2026-03-22 • via Nuitee
J
JULIEN • family_with_children • fr
5
2026-03-15 • via Nuitee
N
NELLY • family_with_children • co
8
Confortable
Pros:

La pisicina nos gusto mucho, pero el horario, no. Porque uno quiere hacer su ejercicio desde bien temprano para luego desayunar y en la noche sería regia la piscina, pero se cierra muy temprano.

Cons:

Nuestra habitación era para la calle y el ruido en la madrugada es terrible. Las tohallas para el cuerpo son muy amarillentas y muy feas dan la sensación que son revueltas con las de secar los pies.

2026-03-13 • via Nuitee
V
Valeria • couple • co
5
Muy costoso para el estado de la habitación que se me asignó.
Pros:

Las camas.

Cons:

El aire acondicionado de la habitación en la que estuve estaba totalmente malo, estaba supremamente sucio, olía demasiadoa humedad y apesar de que realice el reporte no hicieron nada más que decir que lo habían reparado, pero el problema persistió hasta el último día de mi estancia ahí. Realmente no descanse, olía muy feo y no fue para nada comoda la estadía.

2026-03-09 • via Nuitee
F
Fabio • solo_traveller • co
9
2026-03-05 • via Nuitee
V
Vargas • extended_group • ar
5
Pros:

Muy buena ubicación, comida rica aunque no especifican el menú, y no te podes repetir.

Cons:

El personal de recepción, no resuelve nada, muy poco amables. WiFi pésimo!!! En las habitaciones no hay. Te dan un solo sobre de shampoo en toda la estadía! Y la infraestructura del hotel y decoración es muy antigua. No volvería

2026-03-04 • via Nuitee
J
Juan Carlos • couple • co
10
Muy buena
Pros:

Buenisimo

Cons:

Todo excelente

2026-03-02 • via Nuitee
N
Nhora Elena • extended_group • co
9
Comodidad, tranquilidad, atención.
Pros:

El desayuno variado, abundante, muy rico

Cons:

No se creo que todo me gustó, le falta de pronto un poquito de mantenimiento a los pisos por el area de la piscina ...☺️

2026-02-09 • via Nuitee
M
María alejandra peña • couple • co
10
2026-02-08 • via Nuitee
J
Jair • solo_traveller • co
8
Pros:

La piscina.

Cons:

El horario de la piscina cerrando a las 6 pm.

2025-10-22 • via Nuitee
C
Collino • couple • ar
7
2025-08-25 • via Nuitee
J
Juan Camilo • couple • co
8
Pros:

Cómodo y con muy buena ubicación

Cons:

Está un poco deteriorado. Baños y zonas comunes les falta un poco de mano.

2025-08-05 • via Nuitee