Hampton Inn Chattanooga West/Lookout Mountain

Hotels
Hampton Inn
9.2 (527 reviews)
74 Starview Lane , Chattanooga , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise issues
Cleanliness concerns
Breakfast options lacking

Categories

Cleanliness
8.66
There were mentions of cleanliness issues, such as a dirty sofa bed.
Service
9.63
Positive sentiments about staff helpfulness, especially Hank at check-in.
Location
9.67
Reviews highlighted the good location near attractions.
Room Quality
8.62
Issues with air conditioning and bed comfort were noted.
Amenities
9.15
Standard amenities but some concerns about the breakfast options.
Value for Money
9.61
Decent pricing for the hotel, though there were some complaints about fees.
Food and Beverage
8.66
Breakfast had limited options, though it was said to be enjoyable.
Overall Experience
9.63
Despite some complaints, many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:13

Property Description

Seasonal Outdoor Pool and Fitness Centre:
Enjoy a refreshing dip in the outdoor pool or maintain your workout routine at the fitness centre during your stay at our Tennessee hotel.

Daily Continental Breakfast and Packed Breakfast Option:
Start your day right with our daily continental breakfast, and on weekdays, opt for a packed breakfast for added convenience before exploring nearby attractions.

Convenient Amenities and Nearby Attractions:
Relax in rooms equipped with modern amenities like a flat-screen TV and stay connected with free WiFi. Explore popular destinations such as Lookout Mountain Incline Railway and the Hunter Museum of American Art just a short distance away.

Experience comfort and convenience at Hampton Inn Chattanooga Lookout Mountain. Book your stay now for a memorable Tennessee getaway.

Important information:

Breakfast is back as usual.

When traveling with pets, please note that an extra charge of $75 per pet, per 1-4 nights applies. An extra charge of $125 per pet, per 5 or more nights applies. Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 75 pounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 527 reviews
Cleanliness: 8.66
Service: 9.63
Location: 9.67
Room Quality: 8.62
Amenities: 9.15
Value for Money: 9.61
Food and Beverage: 8.66
Overall Experience: 9.63
D
Daniel couple us
9
2026-02-08 via Nuitee
C
Chris couple us
6
Accommodations were disappointing
Pros:

Location, pool, exercise room available. Staff was efficient

Cons:

Our room’s furnishings were worn and outdated. We were missing plastic cups and other coffee- tea related items. The toilet was loose and the bed was hard and uncomfortable. When I went to the desk clerk to ask for an additional pillow he asked if I needed a pillow case too. I didn’t bring up the other issues because he seemed to be dealing with other customers’ problems and it was the same in the morning when we were checking out. We’ve stayed in many Hamptons and we were disappointed in this stay. I did not feel it was worth what we paid.

2026-01-31 via Nuitee
C
Connie couple us
8
2026-01-19 via Nuitee
B
Brent couple us
10
2026-01-19 via Nuitee
E
Ernest couple us
9
Pleasant, but could be improved.
Pros:

Hot oatmeal, yogurt for breakfast. In my travel experience, if the eggs are not kept hot enough bowel discomfort follows, sometimes quickly.

Cons:

Placement of towels over the toilet. Creates unsanitary situation, a flushed toilet creates a mist. Towels, should be no where near a flush.

2026-01-19 via Nuitee
W
William C. couple us
10
Pros:

Nice rooms and a lot of space.

Cons:

That terrain is very hilly and it's uncomfortable.

2026-01-18 via Nuitee
E
Esther couple us
9
It was good
Pros:

Easy to get to. Clean

2026-01-12 via Nuitee
T
Tim family_with_children us
8
2026-01-09 via Nuitee
R
Renata Kalil family_with_children us
10
Hotel bom!
Pros:

Gostamos muito do hotel, atendimento muito bom!

Cons:

Muito barulho!

2026-01-04 via Nuitee
H
Hector extended_group us
8
2025-12-29 via Nuitee
M
mediawise couple us
9
Pros:

EVERYTHING worked and was as expected.

Cons:

out of the wy location

2025-12-27 via Nuitee
J
Jennifer couple us
5
Pros:

The hotel was in a good location.

Cons:

The hotel did not have warm water in the shower. You either had to take a freezing cold shower or a very hot shower to the point it was burning. Also, the air did not work properly in the room either. I was glad we were only there one night.

2025-12-22 via Nuitee
J
Judy couple us
8
Pleasant
Pros:

The hotel was clean, no frills or anything special. The staff were super nice. Hank was very helpful at check in.

Cons:

The tv kept turning itself off every 30 minutes even though the sleep timer was not on. The breakfast needs more gluten free options, examples gluten free muffins or yogurt or GF oatmeal packets. There was GF bread but not a dedicated GF toaster.

2025-12-13 via Nuitee
S
Sharon couple us
10
2025-12-03 via Nuitee
L
L4260IKjohnh Couples
6
Expensive for the quality
Pros:

Second time here and nothing has changed. Breakfast, might as well forget it. The best thing about this hotel is the location. Our room, 219, needs to have the mattresses replaced. Last year and this year as well the bathroom doors would not open entirely because the tile on the floor has a small rise and they they haven't figured out that they need to trim the bottom of the doors.

2025-12-02 via Tripadvisor
N
Nicholas couple us
10
2025-12-01 via Nuitee
J
Jason couple us
10
2025-11-30 via Nuitee
K
Kim family_with_children us
10
2025-11-28 via Nuitee
I
Isrrael family_with_children us
10
Excelente servicio precio
Pros:

Las instalaciones y el desayuno

Cons:

Todo bien

2025-11-27 via Nuitee
S
Stephanie couple us
9
2025-11-14 via Nuitee