W Guangzhou

Tout

Staying at W Guangzhou they kindly upgrade to an Executive Suite. I arrived at the hotel at 3 p.m. and found out the room wasn't ready because it was still occupied by the previous elite. We were asked to wait until around 6 p.m. However, we were also given a late check-out period the following day, until 4 p.m. At W Guangzhou, Titanium Elites receive a free upgrade, free late check-out, free lounge access, and a free breakfast as a welcome gift. Since I was bringing a child, my child received a burger bag with the W logo. While I waited, I was invited to enjoy the lounge, which is open from 12:30 to 9:30 p.m. During regular hours, the lounge only serves soft drinks and snacks like cookies, nuts, and candy.
Since the room wasn't ready, we enjoyed the happy hour at 5:30 p.m. It was quite tasty but the menu could be better. It's still something to be thankful for, as it's rare for W hotels to have a lounge. The menu:
1. Various alcoholic beverages, nachos, crackers, sushi, cheese, various cakes, pudding, buns,
2. Salad, fruit, wraps, sausage, calamary, fried milk rolls
The executive suite was finally ready. The foyer had two paths: the left to the bedroom, and the right to the living room. The living room had a powder room with a washbasin and a toilet with a heated electric seat. The marble floor gave it a luxurious feel. The living room had a minibar, a comfortable work desk and chair, and a long, carpeted sofa with plenty of seats, making it very comfortable for relaxing. The W Hotel in Guangzhou lacked the unique or eccentric feel of a typical W hotel, but the luxury was still evident. The bedroom had a king-size bed, but it seemed to be only 180x200 instead of 200x200. There was an armchair with an ottoman, which was comfortable for relaxing, and a baby crib was provided. The room was more masculine and didn't quite convey the W brand.
The bathroom had a separate closet and bathtub/shower. A double vanity sink is provided in the master bathroom, while an additional sink is provided in the closet. The bathroom actually looks more luxurious with its marble-topped bathroom, stylish bathtub with TV, and unique showerhead. The amenities are standard W hotel Momo.
Facilities include an indoor pool, gym, jacuzzi, sauna, and steam room. The location is close to the Canton Tower, making it convenient for sightseeing.
Breakfast is served at the kitchen table. As usual at any W hotel, the breakfast is plentiful and comprehensive, and the taste is always delicious. The menu:
1. Egg station, stew, dim sum, noodle station, porridge, Cantonese boat porridge, egg tart
2. Onde-onde, cakue, hakau, miso soup, hot and sour soup, beans, curry potatoes, tomatoes
3. Mushrooms, chicken, hash browns, bacon, sausage, vegetables, noodles, fried rice, salad
4. Gluten-free food, Greek yogurt, fruit, chilled and fresh juice, yogurt, lychee
5. Cereal, nuts, cheese, cold cuts, waffles, black sesame buns, pancakes, pastries, bread

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The room is gorgeous

The staff were exceptional and the property was amazing inc the facilities.

The property is situated in the best location.
What I loved the most about the property was one of the staff members that made my stay exceptional. Clark Huang went above and beyond from the start. He is one of the most amazing staff I ever met in my life. He has exceptional communication skills and anticipated all my needs.
I traveled alone with a baby which was challenging.
He helped me with all aspects, he made me feel welcomed, safe and at home at the W. He made sure my room had all amenities and that I was comfortable. He did everything to make my stay exceptional. He helped me with some challenging situations I encountered and supported me with my son. He spent time to make sure my issue was sorted and followed up with me every day. He represents the highest level of hospitality with his caring and elegant approach. He is the best ambassador for the W hotel as he has an exceptional sense of service. He takes amazing pride to his work and genuinely care. I extended my stay because of his level of service. I will also come back in September. I recommended the W to my friends that travel with kids thanks to him

Luxurious hotel, staff very friendly, great location!
highly recommended. Plenty of international restaurants close to the hotel, just a few steps away.

I had an excellent stay at this hotel in Guangzhou. The property is modern, clean, and conveniently located, making it easy to explore the city. The rooms were spacious and comfortable, and the overall service exceeded my expectations.

A special thank you to Clark Huang, who was exceptionally helpful, professional, and kind throughout my stay. He went above and beyond to assist us with every request and always did so with a warm smile. His outstanding hospitality truly made our experience memorable.

Employees like Clark are a real asset to the hotel. I highly recommend this hotel to anyone visiting Guangzhou and would gladly stay here again in the future.