Hotel Provenza Garden

Hotels
•
Hoteles Verdes
8 (81 reviews)
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021 , Medellín , CO
57-3181835808

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Facilities

Free breakfast
Meeting rooms
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Elevator
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Limited breakfast options
Cleanliness concerns

Categories

Cleanliness
7.33
Standard quality for this hotel tier.
Service
8.8
Multiple mentions of excellent service and satisfaction.
Location
8.84
Great location next to famous restaurants.
Room Quality
8.29
Comfortable room and good bathroom facilities.
Amenities
7.82
Standard quality for this hotel tier.
Value for Money
7.78
Standard quality for this hotel tier.
Food and Beverage
6.83
Could improve as breakfast options were limited.
Overall Experience
8.3
General satisfaction, guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:46

Property Description

Rooftop Terrace with Stunning Views

Enjoy the panoramic views from our rooftop terrace while staying connected with complimentary wireless internet access. Let our concierge assist you with all your needs during your stay.

Deluxe Dining and Cozy Gathering Spaces

Savor a delicious meal at our on-site restaurant or opt for room service for a quiet night in. Unwind with a drink at the bar/lounge and mingle with other guests at our daily complimentary reception.

Convenient Amenities and Prime Location

Benefit from amenities like a business center, complimentary newspapers, and dry cleaning services. Take advantage of our shuttle service within 150 meters and explore nearby attractions such as Lleras Park and Poblado Park.

Plan your stay at MS Hotel Natura Express for a memorable experience in Medellín.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

See all policies

Location

Guest Reviews

8
Based on 81 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 8.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 6.83
Overall Experience: 8.3
J
Jareillie • friends
10
Pros:

Muy buen trato me gusto mucho gracias

2025-09-25 • via Nuitee
A
alejandro
10
Pros:

Todo excelente buena atención habitación cómoda buen baño excelente agua

2025-09-22 • via Nuitee
A
Anthony • partner
10
Pros:

All excelent

2025-09-17 • via Nuitee
W
Will
10
Pros:

Bueno

2025-09-11 • via Nuitee
M
Mariela Munoz • family
10
Pros:

It was safe , wish if I pay for breakfast they have at the hotel

2025-09-10 • via Nuitee
Y
Yaritza • partner
10
Pros:

Excelente

2025-09-05 • via Nuitee
E
Elvin • family
10
Pros:

Center of Provenza side walk and next to must of famous Restaurant.

2025-08-24 • via Nuitee
F
Fausto
10
Pros:

I'm back with pleasure

2025-08-24 • via Nuitee
N
Nelson
10
Pros:

Super la Ubicación

2025-08-16 • via Nuitee
C
Carmita • family
10
Pros:

They are the best , front desk was excellent,, good location everything is close ,, restaurants, bars ,

2025-08-15 • via Nuitee
D
Desi Ariel
10
Feria de las Flores
Pros:

Excelente

2025-08-07 • via Nuitee
S
saul • family
8
Pros:

Nice

2025-07-23 • via Nuitee
N
Nakao
8
Pros:

The hotel is right at the middle of all the actions e.g. bars, restaurants, nightclubs etc. It’s in a very safe area in Barrio Provenza in El Poblado.

The room is so spacious. All the staff are so friendly and willing to help. The hotel is so clean. I recommend Hotel Provenza Garden and I would definitely come back to stay here if I come to Medellin.

2025-07-01 • via Nuitee
C
Carlos
10
Pros:

Todo bien

2025-06-18 • via Nuitee
N
Nelson • partner
10
Pros:

Sin agua por dos días TERRIBLE

2025-05-16 • via Nuitee
D
David
4
Pros:

The room was not clean and there was a busg (cockroach) in the room.

2025-05-10 • via Nuitee
C
cesar
10
otimo
Pros:

funcionários atenciosos e educados
ótima localização bem no centro gastronomico

2025-04-30 • via Nuitee
H
Haylis Ivannys Roman • partner
10
Pros:

Encantada

2025-04-27 • via Nuitee
R
Rene
10
Pros:

Staff is great

2025-04-26 • via Nuitee
C
Christopher • partner
10
Pros:

I have been coming to Medellin for over 2 years now and this hotel is such a perfect location. Close to everything and in a safe area! Thank you to the staff for their hospitality.

2025-04-21 • via Nuitee