Hampton by Hilton Cartagena

Hotels
Hampton Inn
8.4 (1658 reviews)
Bocagrande, Calle 8 Av. San Martin , Cartagena de Indias , co

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Small rooms
Food quality
Limited amenities

Categories

Cleanliness
8.86
Multiple reviews praised the cleanliness of the hotel.
Service
8.83
Consistently mentioned as friendly and helpful by guests.
Location
9.37
Location was highlighted positively in many reviews.
Room Quality
7.82
Some guests mentioned room size and comfort issues.
Amenities
8.35
Amenities were generally appreciated, though there were some missing services.
Value for Money
7.81
Mixed opinions on pricing relative to offered amenities and conditions.
Food and Beverage
7.36
Breakfast options seemed limited and some food quality issues noted.
Overall Experience
8.83
Overall positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:36

Property Description

Rooftop Terrace Swimming Pool with City Views
Enjoy stunning views of the city while taking a refreshing dip in the rooftop terrace swimming pool at Hampton Cartagena.

On-Site Gym Facilities and Free Wi-Fi
Stay active during your stay with access to the on-site gym facilities and stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Amenities and Services
Indulge in a daily breakfast, relax in rooms with air-conditioning and cable TV, and take advantage of free Internet access at the lobby's computers.

Experience the best of Cartagena with Hampton by Hilton. Book now for a memorable stay!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that smoking is not allowed. Guests who smoke in the rooms will have to pay a fine of COP 200.000.

Please note that this property does not offer an airport shuttle. Guests must make their own arrangements to get to and from the airport.

All minors under 18 years of age must present a valid identity document with a photograph to confirm their identity and that of their parents. This document must be shown even if the minor is accompanied by their parents.
If a minor is accompanied by an adult other than his parents, a written and authenticated authorization must be presented in order to check-in at the Hotel.

POLICY FOR MINORS
Minors must always be accompanied by a familiar adult, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are
and administrative sanctions, according to the Colombian laws.
All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary in each case, but most commonly accepted are identity cards, passports and
civil registries).
In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in, he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorization signed and authenticated or apostilled by both parents, where he/she expressly authorizes the adult present with the minor to carry out his/her check-in.
adult present with the minor to register him/her at the Hotel.
Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally complied with to carry out such procedures (such as exit permit formalities or similar before the corresponding authorities).
the corresponding authorities).
In the event that the legal care of the minor is not in the hands of his/her parents, sufficient proof of this must be presented to the Hotel. In such a case, the letter of authorization must be signed by the parents. The Hotel may deny entry and registration of people or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been complied with.
the documentary requirements established herein have not been complied with.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1658 reviews
Cleanliness: 8.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.83
J
JOSE HORACIO family_with_children br
10
Maravilhosa
Pros:

Excelente

Cons:

Nada

2026-04-10 via Nuitee
A
Angel family_with_children pe
7
Buena relación calidad precio.
Pros:

La atención del personal

Cons:

El desayuno es muy básico y repetitivo.

2026-04-08 via Nuitee
Z
ZO family_with_children pe
9
Viaje tranquilo en familia
Pros:

La habitación, la piscina, el desayuno

2026-04-08 via Nuitee
L
Lopez family_with_children us
8
2026-04-07 via Nuitee
A
Alejandro couple co
8
Mejoren lo del Netflix
Pros:

Me gustó todo la instalación el desayuno piscina y gimnasio

Cons:

El televisor no se podía conectar a ninguna aplicación deberían arreglar eso, no había Netflix

2026-04-07 via Nuitee
P
paulina family_with_children cl
10
Pros:

El aire acondicionado, la pieza fresca nos hizo sentir como en casa. La cama muy comoda

Cons:

Quiza 2 reposeras mas en la terrazas pero todo bien

2026-04-06 via Nuitee
O
OSWALDO DE JESUS couple co
10
felicidad
Pros:

Confort, atencion,ubicacion
Limpieza excelente restaurante
Panoramica y cercania a las playas

Cons:

Me gustó todo

2026-04-06 via Nuitee
A
AmaterasuxYT solo_traveller ve
10
Tranquilidad
Pros:

Atención , tranquilidad y comida

2026-04-06 via Nuitee
C
Cecilia couple us
8
Cofre and water in the bedroom
Pros:

Location

Cons:

Everything was good

2026-04-05 via Nuitee
A
ALEXANDER couple co
10
Lugar ideal para disfrutar de Cartagena
Pros:

Absolutamente todo!

Cons:

Todo me gusto. Excelente servicio

2026-04-05 via Nuitee
M
Marcela family_with_children pe
10
Pros:

La atención desde la llegada es muy buena

2026-04-05 via Nuitee
P
PABLO family_with_children ec
10
2026-04-04 via Nuitee
C
Candelaria couple ar
10
2026-04-03 via Nuitee
E
Ember couple co
10
Excelente hotel muy bueno. habitación limpia, Buena comida, Buena ubicación sin duda lo recomiendo
2026-04-03 via Nuitee
L
Luis Carlos family_with_children co
10
2026-04-02 via Nuitee
A
Agustin solo_traveller ar
5
No volveriamos
Pros:

La ubicación

Cons:

No vale el precio con la calidad del hotel. El desayuno bueno, la habitación con vista a una construcción, los platos para comer no eran buenos y me hicieron ir a buscarlo, ya no tenían roomservice (aunque anuncian que si tienen) y pagarlo en el momento, la calidad de la atención podría mejorar. Para ser “Hampton by Hilton” deja mucho que desear por lo que cobran. No volveríamos.

2026-03-31 via Nuitee
E
Elisabeth couple co
10
2026-03-30 via Nuitee
K
Kennedy couple cr
9
Muy bien
Pros:

Bonito hotel
Bien ubicado
Bien el desayuno
Piscina y gimnasio Bien
Excelente seguridad

Cons:

El aire acondicionado le falta mejor respuesta

2026-03-30 via Nuitee
J
jean couple co
9
Pros:

Everything was good for me nothing bad to say

2026-03-28 via Nuitee
L
LUIS extended_group us
10
2026-03-28 via Nuitee