Hampton by Hilton Cartagena

Hotels
•
Hampton Inn
8.4 (1857 reviews)
Bocagrande, Calle 8 Av. San Martin , Cartagena de Indias , CO

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Small rooms
Food quality
Limited amenities

Categories

Cleanliness
8.86
Multiple reviews praised the cleanliness of the hotel.
Service
8.83
Consistently mentioned as friendly and helpful by guests.
Location
9.37
Location was highlighted positively in many reviews.
Room Quality
7.82
Some guests mentioned room size and comfort issues.
Amenities
8.35
Amenities were generally appreciated, though there were some missing services.
Value for Money
7.81
Mixed opinions on pricing relative to offered amenities and conditions.
Food and Beverage
7.36
Breakfast options seemed limited and some food quality issues noted.
Overall Experience
8.83
Overall positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:36

Property Description

Rooftop Terrace Swimming Pool with City Views
Enjoy stunning views of the city while taking a refreshing dip in the rooftop terrace swimming pool at Hampton Cartagena.

On-Site Gym Facilities and Free Wi-Fi
Stay active during your stay with access to the on-site gym facilities and stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Amenities and Services
Indulge in a daily breakfast, relax in rooms with air-conditioning and cable TV, and take advantage of free Internet access at the lobby's computers.

Experience the best of Cartagena with Hampton by Hilton. Book now for a memorable stay!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that smoking is not allowed. Guests who smoke in the rooms will have to pay a fine of COP 200.000.

Please note that this property does not offer an airport shuttle. Guests must make their own arrangements to get to and from the airport.

All minors under 18 years of age must present a valid identity document with a photograph to confirm their identity and that of their parents. This document must be shown even if the minor is accompanied by their parents.
If a minor is accompanied by an adult other than his parents, a written and authenticated authorization must be presented in order to check-in at the Hotel.

POLICY FOR MINORS
Minors must always be accompanied by a familiar adult, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are
and administrative sanctions, according to the Colombian laws.
All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary in each case, but most commonly accepted are identity cards, passports and
civil registries).
In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in, he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorization signed and authenticated or apostilled by both parents, where he/she expressly authorizes the adult present with the minor to carry out his/her check-in.
adult present with the minor to register him/her at the Hotel.
Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally complied with to carry out such procedures (such as exit permit formalities or similar before the corresponding authorities).
the corresponding authorities).
In the event that the legal care of the minor is not in the hands of his/her parents, sufficient proof of this must be presented to the Hotel. In such a case, the letter of authorization must be signed by the parents. The Hotel may deny entry and registration of people or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been complied with.
the documentary requirements established herein have not been complied with.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

8.4
Based on 1857 reviews
Cleanliness: 8.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.83
A
Angie • family_with_children • co
10
Pros:

Habitaciones confortables

Cons:

Todo estuvo perfecto

2026-10-27 • via Nuitee
A
Angie • family_with_children • co
10
Excelente
Pros:

La cama

Cons:

Todo estuvo perfecto

2026-10-27 • via Nuitee
A
ANA ISABEL • solo_traveller • co
8
Pros:

Todo estuvo bien

Cons:

Estuvo bien

2026-10-25 • via Nuitee
M
Manuel • family_with_children • co
10
Pros:

Muy bien hotel.

2026-10-20 • via Nuitee
A
AYMETH • extended_group • co
1
2026-10-19 • via Nuitee
K
Karina • couple • ec
9
2026-10-18 • via Nuitee
R
Rojas • family_with_children • cl
10
Pros:

La ubicación y atención

Cons:

Cena

2026-10-18 • via Nuitee
N
Nubia • family_with_children • co
10
2026-10-16 • via Nuitee
C
Carlos • solo_traveller • cl
7
Pros:

Staff de porteria, muy atento.
Lo mismo en desayuno.
Buena ubicación.

Cons:

Mucho ruido al estar cercano al tablero electrico.
Uno de los elevadores estuvo fuera de servicio.
Gimnasio con aire acondicionado en regular estado.

2026-10-15 • via Nuitee
M
Manuel • family_with_children • co
10
marvel
Pros:

tiene muy buenos servicios muy trabquilo y la seguridad es excelente tiene llaves personalizadas para que personas fuera del hotel y dentro del hotel no vayan a otro piso donde no se estan hospedando el area del bat increíble y la piscina maravillosa victor, francy y paula muy buenas personas Dios los bendiga

Cons:

tener que irme lol

2026-10-14 • via Nuitee
V
Valentina • couple • co
9
Pros:

La habitación era comoda, el desayuno fue variado y el hotel esta muy bien ubicado

Cons:

Que solo funciono un ascensor lo que en hora de desayuno dificultaba poder usarlo por todos lso huespedes

2026-10-14 • via Nuitee
E
Eisenhower • couple • co
1
Desorganizados
Cons:

A través de booking se realzó un cambio de fechas a las cuales tenía derecho sin cobro adicional, pero al final realizaron el cobro, eh escrito email y cartas, eh llamado y nada que me solucionan o reintegran el dinero de ese cobro erróneo.

2026-10-14 • via Nuitee
C
Carlos Andrés • extended_group • co
9
Muy agradable y muy serviciales
2026-10-13 • via Nuitee
M
marin • family_with_children • co
9
excelente
Cons:

muy húmedo

2026-10-13 • via Nuitee
M
Mario • family_with_children • co
9
2026-10-13 • via Nuitee
I
Ivan Dario • couple • co
6
Medio bien, lo único rescatable fue la habitación
Pros:

Desayuno, muy básico de hotel de baja gama, en absoluta relación con el costo del hotel.

Cons:

No parqueadero, un solo ascensor

2026-10-13 • via Nuitee
G
Gutierrez • family_with_children • co
10
Bien ubicado y el personal amable desde el que te recibe hasta la que limpia las habitaciones
Pros:

Si ya me había hospedado en Bogotá y me gustó, por eso tomamos esa opción en Cartagena

2026-10-13 • via Nuitee
C
carlos antonio • couple • co
10
Súper
Pros:

Excelente

Cons:

Excelente

2026-10-13 • via Nuitee
A
Astrith • family_with_children • co
10
2026-10-12 • via Nuitee
D
diana • family_with_children • co
1
Terrible experiencia
Cons:

La atención fue pésima. El
Personal no tenía intención de ayudar. El ascensor estaba dañado.

2026-10-12 • via Nuitee