Hampton by Hilton Cartagena

Hotels
Hampton Inn
8.4 (1795 reviews)
Bocagrande, Calle 8 Av. San Martin , Cartagena de Indias , co

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Small rooms
Food quality
Limited amenities

Categories

Cleanliness
8.86
Multiple reviews praised the cleanliness of the hotel.
Service
8.83
Consistently mentioned as friendly and helpful by guests.
Location
9.37
Location was highlighted positively in many reviews.
Room Quality
7.82
Some guests mentioned room size and comfort issues.
Amenities
8.35
Amenities were generally appreciated, though there were some missing services.
Value for Money
7.81
Mixed opinions on pricing relative to offered amenities and conditions.
Food and Beverage
7.36
Breakfast options seemed limited and some food quality issues noted.
Overall Experience
8.83
Overall positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:36

Property Description

Rooftop Terrace Swimming Pool with City Views
Enjoy stunning views of the city while taking a refreshing dip in the rooftop terrace swimming pool at Hampton Cartagena.

On-Site Gym Facilities and Free Wi-Fi
Stay active during your stay with access to the on-site gym facilities and stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Amenities and Services
Indulge in a daily breakfast, relax in rooms with air-conditioning and cable TV, and take advantage of free Internet access at the lobby's computers.

Experience the best of Cartagena with Hampton by Hilton. Book now for a memorable stay!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that smoking is not allowed. Guests who smoke in the rooms will have to pay a fine of COP 200.000.

Please note that this property does not offer an airport shuttle. Guests must make their own arrangements to get to and from the airport.

All minors under 18 years of age must present a valid identity document with a photograph to confirm their identity and that of their parents. This document must be shown even if the minor is accompanied by their parents.
If a minor is accompanied by an adult other than his parents, a written and authenticated authorization must be presented in order to check-in at the Hotel.

POLICY FOR MINORS
Minors must always be accompanied by a familiar adult, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are
and administrative sanctions, according to the Colombian laws.
All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary in each case, but most commonly accepted are identity cards, passports and
civil registries).
In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in, he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorization signed and authenticated or apostilled by both parents, where he/she expressly authorizes the adult present with the minor to carry out his/her check-in.
adult present with the minor to register him/her at the Hotel.
Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally complied with to carry out such procedures (such as exit permit formalities or similar before the corresponding authorities).
the corresponding authorities).
In the event that the legal care of the minor is not in the hands of his/her parents, sufficient proof of this must be presented to the Hotel. In such a case, the letter of authorization must be signed by the parents. The Hotel may deny entry and registration of people or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been complied with.
the documentary requirements established herein have not been complied with.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1795 reviews
Cleanliness: 8.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.83
J
javier family_with_children co
8
Muy buena
Pros:

Instalación, ubicación , comida , trato empleado

Cons:

No

2026-07-11 via Nuitee
F
Faviana extended_group pe
9
Pros:

La comodidad de habitaciones

2026-07-10 via Nuitee
J
Juan David solo_traveller co
8
Cons:

Primera habitación el aire estaba malo pero nos la cambiaron, se puedo resolver.
El piso donde estábamos no servía el botón del ascensor.
El Lavapiés tampoco funcionaba

2026-07-09 via Nuitee
J
Jenny solo_traveller co
10
Pros:

Ubicación, comida

Cons:

Todo me gustó

2026-07-09 via Nuitee
D
Diego Felipe family_with_children co
9
Excelente opción en Bocagrande
Pros:

La ubicación es excelente, muy cerca de la playa y al sector de restaurantes y comercio de Bocagrande. Buena relación calidad precio. Habitaciones cómodas, con lo necesario para una grata estadía.

Cons:

El menú del restaurante tal vez se queda corto en variedad. No hay muchas opciones si deseas comer en el hotel.

2026-07-09 via Nuitee
L
Luisa family_with_children co
8
Pros:

Por el tipo de hotel está bien, el desayuno amplio

2026-07-08 via Nuitee
C
christiam solo_traveller co
10
Pros:

El punto de ubicación y sus instalaciones impecables.

Cons:

No hay balcón en las habitaciones.

2026-07-07 via Nuitee
Y
Yance solo_traveller co
10
Pros:

El Hotel es excelente, cómodo, limpio, elegante, habitaciones completas y confortables, la atención al cliente por parte de todo el personal es excepcional! Para volver!

2026-07-07 via Nuitee
O
omar solo_traveller us
10
Pros:

the location is perfect close to everything

Cons:

N/A

2026-07-07 via Nuitee
B
berrocal solo_traveller pe
10
2026-07-07 via Nuitee
F
FRANCISCO solo_traveller cl
10
Pros:

Atención del personal

Cons:

Faltan detalles en las habitaciones, a lo menos vasos de vidrio, ponen hervidor y no té o aromáticas

2026-07-06 via Nuitee
F
Famoliza solo_traveller co
10
Maravillosa experiencia
Pros:

La amabilidad del personal, la limpieza y comodidad de la habitación

2026-07-06 via Nuitee
&
& ASOCIADOS family_with_children co
8
2026-07-06 via Nuitee
F
Famoliza solo_traveller co
10
Experiencia maravillosa
Pros:

La excelente ubicación, habitación impecable

2026-07-06 via Nuitee
P
Polo couple co
10
Excelente
Pros:

Limpio y buena ubicación

2026-07-05 via Nuitee
A
Alex solo_traveller au
9
Pros:

Location is great

Cons:

Nothing

2026-07-05 via Nuitee
F
Flor couple co
7
Comodo
Pros:

Las habitaciones están en buen estado

Cons:

El ascensor no se podía tomar bajando en mi piso
No hay parqueadero y para el precio de la estancia debería tenerlo

2026-07-05 via Nuitee
W
William solo_traveller co
10
2026-07-04 via Nuitee
O
Oscar Fernando couple co
8
2026-07-04 via Nuitee
L
LUIS JAVIER couple co
1
Cons:

Pésima experiencia, dormimos sin aire acondicionado y no hubo una solución por parte del hotel, la mañana siguiente seguimos sin aire y con mucho ruido por trabajos en el piso de la habitación, no se pudo descansar,adicional me cargaron un cobro y mi tarjeta y nunca responden

2026-07-04 via Nuitee