Dormy Inn Express Matsue

Hotels
•
Dormy Inn
8.2 (814 reviews)
Asahimachi 498-1 , Matsue , jp

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Convenient location
Excellent service
Cons:
Minor cleanliness issues
Lack of certain amenities

Categories

Cleanliness
8.09
Overall cleanliness was satisfactory, although there were minor issues reported.
Service
9.06
Guests reported excellent service and support from hotel staff.
Location
8.6
The hotel is conveniently located near public transport and shopping facilities.
Room Quality
8.05
Rooms were satisfactory but some guests found them small.
Amenities
7.58
Some amenities were lacking compared to similar hotels.
Value for Money
7.54
Perceived as a bit pricey compared to offered services.
Food and Beverage
8.59
Breakfast options were praised for variety and quality.
Overall Experience
8.06
Overall positive experience, despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:36

Property Description

Modern Accommodations with Wired Internet Access
Dormy Inn Express Matsue provides a contemporary stay with wired internet, iPod docking, and complimentary coffee. Relax in the bathtub while catching your favorite shows on the in-room TV.

Convenient Amenities and Services
Enjoy air-conditioned rooms with a flat-screen TV, DVD player, and fridge. Indulge in green tea using the electric kettle, and unwind in provided sleepwear. The hotel offers massages, free washing machines, and English-speaking staff for a comfortable stay.

Delicious Dining Options
Start your day with a breakfast buffet at Hatago restaurant. Don't miss the complimentary noodle soup served in the evening. With its central location near Matsue Castle and Kamosu Shrine, Dormy Inn Express Matsue is the perfect choice for your stay.

Important information:

You must inform the hotel in advance what time you plan to check in. If your check-in time changes, please update the hotel.

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.

When sending packages and luggage to the property, please write the booking number and guest name used to make the reservation on the packing slip. Mail without the above information may not be accepted by the property.

Please note that the hotel will undergo manhole construction work on the following dates and times:
From Sep 9, 2024 to Sep 13,2024 9:00 AM ～ 17:00 PM
From Sep 17, 2024 to Sep 20,2024 21:00 PM ～ 6:00 AM
During these periods, guests may experience some noise.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for ¥3,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 814 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 7.58
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.06
C
ChingCheng • family_with_children • tw
10
2026-03-02 • via Nuitee
A
Akiyoshi • solo_traveller • jp
7
2026-03-02 • via Nuitee
M
Mei Yu • couple • tw
8
Pros:

跟御宿野乃同集團晚餐21:30-23:00都有免費拉麵可以無限吃！味道還可以
房間非常的乾淨！每個小地方都沒有灰塵
櫃檯人員很親切 早上出門都會打招呼
現在好像都推行自助入住跟退房
有提供溫泉粉可以到浴缸泡！
一樓有廁所很乾淨

Cons:

吹風機比較小 火力不夠
房間真的蠻小 價格偏貴

2026-02-28 • via Nuitee
北川 • couple • jp
9
2026-02-26 • via Nuitee
A
Akinori • solo_traveller • jp
7
惜しい
Pros:

特になし

Cons:

ユニットバスが浅すぎて肩まで湯船に入れないのが残念

2026-02-24 • via Nuitee
S
satoru • solo_traveller • jp
8
2026-02-24 • via Nuitee
K
Keiko • solo_traveller • jp
8
良かったです。
Pros:

気持ち良く過ごせました。清潔でした。

Cons:

お風呂の座る所があるので、肩まで浸かる事ができませんでした。

2026-02-23 • via Nuitee
H
Hiroshi • couple • jp
3
スタッフが田舎者
Pros:

なし

Cons:

清掃を断ったのに清掃された、そして、外出中に電話で謝罪があったが、楽しく観光しているのに気分が悪くなった。正直に電話をして謝罪すれば良いというもんではない。ホテルに戻ってからでもよかった。そういう配慮が足りないのでミスにつながる。

2026-02-14 • via Nuitee
Y
YUUJI • solo_traveller • jp
8
2026-01-31 • via Nuitee
D
Daisuke • solo_traveller • jp
3
他の大風呂があるホテルにすれば良かった。
Pros:

朝食は美味しかった

Cons:

ドーミーインにはあちこちと泊まってますが、最上階に大風呂とチェアーマッサージ機があるのが通常のスタイルだと思っていたので、大風呂とマッサージ機に期待して行ったので、失望しました。
これからは、事前にチェックして行くようにします。

2026-01-26 • via Nuitee
C
Claire • solo_traveller • ca
10
2026-01-24 • via Nuitee
M
masao • couple • jp
8
2026-01-23 • via Nuitee
S
SYLVAIN • solo_traveller • fr
9
2026-01-20 • via Nuitee
K
Kazutaka • couple • jp
7
Pros:

スペースがちょうど良かった。

Cons:

夜中、他の部屋の音が聞こえて少し気になった。

2026-01-20 • via Nuitee
H
Hideyuki • solo_traveller • jp
8
まあまあ良かったです。
Pros:

駅から近いのが非常に良かった。朝一の出雲便にバスで行かなくてはならなかったため助かった。

Cons:

確か部屋にバスタオルか無かったので、風呂上がりにかなり困った。

2026-01-20 • via Nuitee
A
Akiho • extended_group • jp
8
お得感がありました
Pros:

無料サービスがよかった

Cons:

テレビリモコンが効きにくかった

2026-01-19 • via Nuitee
K
Kuo Shu • extended_group • tw
9
Pros:

早餐好棒，很多元，地點在車站對面，非常方便

2026-01-19 • via Nuitee
A
Akemi • family_with_children • jp
8
松江の市内でとても便利で、食事に行くのにもたくさん美味しそうなお店がありリッチ最高
Pros:

アイス、夜鳴そば、乳酸菌ドリンクのサービスが最高でした。

Cons:

トイレ、バスのドアが汚れているいました。

2026-01-19 • via Nuitee
K
koichi • solo_traveller • jp
6
2026-01-19 • via Nuitee
M
Masanobu • extended_group • jp
8
ホテルとしてのサービスが素晴らしい。
Pros:

朝食はメニュー、味ともに満足。アイスと入浴剤の提供に感激。

Cons:

同じメニューが続くと連泊客は厳しい。1週間単位でローテーションしていただけたら最高です。EVの充電がわかりにくいし初めて使うとき恐ろしい手間がかかり戸惑う、そして充電が遅いのに充電不要のクルマが先着して利用できずに困った。自己責任と重々わかっているが、電欠寸前でたどり着いたときのガッカリ感がすごい。

2026-01-19 • via Nuitee