Dormy Inn Express Matsue

Hotels
•
Dormy Inn
8.2 (925 reviews)
Asahimachi 498-1 , Matsue , JP
+81 852-59-5489

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Excellent service
Cons:
Minor cleanliness issues
Lack of certain amenities

Categories

Cleanliness
8.09
Overall cleanliness was satisfactory, although there were minor issues reported.
Service
9.06
Guests reported excellent service and support from hotel staff.
Location
8.6
The hotel is conveniently located near public transport and shopping facilities.
Room Quality
8.05
Rooms were satisfactory but some guests found them small.
Amenities
7.58
Some amenities were lacking compared to similar hotels.
Value for Money
7.54
Perceived as a bit pricey compared to offered services.
Food and Beverage
8.59
Breakfast options were praised for variety and quality.
Overall Experience
8.06
Overall positive experience, despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:36

Property Description

Modern Accommodations with Wired Internet Access
Dormy Inn Express Matsue provides a contemporary stay with wired internet, iPod docking, and complimentary coffee. Relax in the bathtub while catching your favorite shows on the in-room TV.

Convenient Amenities and Services
Enjoy air-conditioned rooms with a flat-screen TV, DVD player, and fridge. Indulge in green tea using the electric kettle, and unwind in provided sleepwear. The hotel offers massages, free washing machines, and English-speaking staff for a comfortable stay.

Delicious Dining Options
Start your day with a breakfast buffet at Hatago restaurant. Don't miss the complimentary noodle soup served in the evening. With its central location near Matsue Castle and Kamosu Shrine, Dormy Inn Express Matsue is the perfect choice for your stay.

Important information:

You must inform the hotel in advance what time you plan to check in. If your check-in time changes, please update the hotel.

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.

When sending packages and luggage to the property, please write the booking number and guest name used to make the reservation on the packing slip. Mail without the above information may not be accepted by the property.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.2
Based on 925 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 7.58
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.06
K
Kazuko • solo_traveller • jp
7
良かったです、また利用します
Pros:

駅から近いこと
こじんまりしていてat homeな感じがする
夜泣きそばのサービスが素敵！

Cons:

部屋のデスクに鏡がないのは不便です

2026-09-17 • via Nuitee
N
Naofumi • solo_traveller • jp
9
2026-09-13 • via Nuitee
H
Hiroshi • solo_traveller • pl
8
Pros:

バスルームの臭いの問題以外は、スタッフの皆様の感じやロケーションなど良かったです

Cons:

バスルームが、一見清潔なのですが、チェックイン時からややアンモニア臭がしました

2026-09-09 • via Nuitee
品融 • solo_traveller • tw
10
2026-09-08 • via Nuitee
S
Sachiko • couple • jp
8
2026-09-05 • via Nuitee
M
Mayumi • solo_traveller • jp
10
いいね！
Pros:

清潔感があって、スタッフの方がとても丁寧で笑顔が良かった！

Cons:

特にありません。

2026-09-04 • via Nuitee
K
Kazuto • solo_traveller • jp
6
2026-09-03 • via Nuitee
淳一 • solo_traveller • jp
9
Pros:

無料サービスが充実していた。

Cons:

受付の年配のスタッフがチェックインの手続きに不慣れな感じで時間かかり過ぎ。正直、不愉快だった。
提携している居酒屋で、無料サービスを頼む際に三人分のチケットを出したら、１人分しか出せないと言われた。チケットに書いておいて欲しかった。

2026-09-02 • via Nuitee
H
Hidekazu • solo_traveller • jp
10
また泊まりたいです
Pros:

綺麗、快適でサービスが良く過ごしやすいです。朝食もとても美味しいです。

Cons:

大浴場が無い分、系列ホテルの浴場が使えますが、離れててなかなか行けないです

2026-09-01 • via Nuitee
N
nakano • solo_traveller • jp
7
2026-08-31 • via Nuitee
S
Shihchang • family_with_children • tw
6
2026-08-31 • via Nuitee
Y
You • solo_traveller • jp
10
Pros:

朝ごはんおいしかったです
チェックアウトの後も荷物をあずかってもらえましたし、バスの時間まで待たせてもらえました

2026-08-30 • via Nuitee
K
katayama • solo_traveller • jp
5
2026-08-30 • via Nuitee
恵理子 • extended_group • jp
9
2026-08-29 • via Nuitee
信司 • solo_traveller • jp
10
2026-08-26 • via Nuitee
T
Taichi • extended_group • jp
7
2026-08-25 • via Nuitee
K
Kayo • solo_traveller • jp
7
Cons:

駐車場までの距離、男性スタッフの声が聞き取りにくかった

2026-08-25 • via Nuitee
T
Takeshi • solo_traveller • jp
8
Pros:

朝食の種類が多い

Cons:

バス停案内がもう少し詳しければよかった

2026-08-24 • via Nuitee
M
mayumi • family_with_children • jp
10
2026-08-24 • via Nuitee
M
MITSUHIRO • couple • jp
6
お世話なりました。接客は良かった。
Pros:

利用しやすく、使いやすかった。

Cons:

大浴場が無く残念でした。

2026-08-20 • via Nuitee