art'otel amsterdam, Powered by Radisson Hotels

Hotels
art'otel
9 (4244 reviews)
Prins Hendrikkade 33 , Amsterdam , nl

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty breakfast
Cons:
Cleanliness issues
Room quality disappointing
Limited amenities

Categories

Cleanliness
8.33
Mentioned that the bathroom could have been cleaner and issues with room cleanliness were noted.
Service
9.8
Most reviews highlighted friendly and helpful staff.
Location
9.84
Multiple reviews praised the location as ideal and well-situated.
Room Quality
7.79
Several reviews noted room design issues and disappointment with conditions.
Amenities
8.82
Positive feedback on facilities but some missing items in the bathroom reported.
Value for Money
8.78
Comments indicating that pricing does not match quality in some areas.
Food and Beverage
9.33
Breakfast was positively mentioned, though some issues with food options noted.
Overall Experience
9.3
General sentiment was positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:17

Property Description

Artistic and Modern Rooms

The hotel in the heart of Amsterdam offers modern rooms adorned with artwork by Atelier Van Lieshout. Each room features mood lighting, a flat-screen TV, rain shower, Elemis guest amenities, luxurious bathrobes, and slippers. Additionally, guests can enjoy an illy espresso machine and a mini fridge in each room.

Delightful Dining Experience

Indulge in a classic breakfast buffet at the restaurant, complemented by new additions from ARCA restaurant & bar with Portuguese influences. ARCA offers a memorable dining experience with modern Portuguese dishes, unique Asian influences, impressive cocktails, and lively weekend nights.

Prime Location for Exploring

Situated opposite central station, the hotel is within walking distance of Amsterdam's main attractions, museums, and shopping areas. Explore the city's famous canals, Anne Frank House, Jordaan, Negen Straatjes, Dam Square, Rijksmuseum, and more, all conveniently accessible from the hotel.

Book now for an unforgettable stay in Amsterdam!

Important information:

The hotel will check the validity of the credit card at the time of booking. If the credit card is proven to be invalid, you will have 24 hours to provide the hotel with a new valid credit card. Your reservation will be canceled if you fail to provide a valid credit card within 24 hours. The credit card holder must be present upon arrival with the credit card used for the reservation along with a matching photo ID. The hotel does not accept third party credit card payments. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property will contact you following your reservation. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that a valid Coronavirus Entry Pass, presented alongside personal ID is mandatory to access all restaurants and bars (including our hotel outlets for all meal periods), cultural venues and city attractions throughout the Netherlands.

Please contact the hotel directly to book your dog’s stay.

Please note that dogs will incur an additional charge of €25 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 55 per hour.

Location

Guest Reviews

9
Based on 4244 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
A
Abdullah couple sa
9
Pros:

الفطور كان جيد جدا وكذلك موقع الفندق بالقرب من المحطة المركزية للقطارات والمترو وايضاً قريب من معظم الاماكن السياحية والتي يمكن ان تصل اليها مشيا وكذلك بجانبك جميع الخدمات من مطاعم وسوبر ماركات

Cons:

عدم وجود شطاف في الحمام

2026-04-11 via Nuitee
S
Samahir couple sa
10
Pros:

The staff and the service

Cons:

Nothing

2026-04-10 via Nuitee
H
Holly family_with_children us
10
Great location and we will definitely be back! The staff were so friendly and helpful… 10 out of 10!!!
Pros:

Location was amazing, hotel staff were amazing and so accommodating and friendly!

2026-04-10 via Nuitee
Y
Yasser couple sa
4
2026-04-10 via Nuitee
T
Tony couple gb
8
2026-04-10 via Nuitee
K
Karsten Noack couple de
10
Super Lage, alles gut
Pros:

Sehr geschmackvolle Einrichtung, super Service, erstklassige Lage, sehr gute Küche

2026-04-10 via Nuitee
V
Vroni couple ch
8
Cooler Aufenthalt
Pros:

Super Lage

Cons:

relativ laut

2026-04-09 via Nuitee
A
Abdullah couple sa
9
Pros:

الموقع وموظفي الاستقبال

Cons:

الاسعار عالية بعض الشيء وكذلك عدم وجود شطاف داخل الحمام

2026-04-09 via Nuitee
A
Alessandro solo_traveller br
9
Pros:

Localização excelente! Além de ser em frente a estação central, é próximo de boa parte das atrações de Amsterdã. Quarto confortável. Café da manhã excelente.

Cons:

Ausência de box no banheiro.

2026-04-08 via Nuitee
A
Ahmed solo_traveller dk
10
Wonderful Experience!
Pros:

Breakfast was quite good, to the point and in a cozy atmosphere.
Room is super amazing! The Kevin Murphy and the Marshall speakers are wonderful additions. The bed is so comfy and the way you put on the lights based on the mood you please is out of this world.
Best location ever!
Reception is on point. They actually read my messages, called me one night before my arrival and accommodated for my request of wanting the largest windows available in a room, given im claustrophobic.

Cons:

Cleanliness can be slightly enhanced. Room service cleaned my room so briefly, the mirror in the bathroom was probably mopped with an unclean cloth making it look a bit cloudy.
On one of the nights I found a baby silverfish in the bathroom, which shouldn't be the case. - but nothing to turn the experience down.

2026-04-08 via Nuitee
Çakaloğlu couple tr
3
2026-04-08 via Nuitee
P
Per family_with_children se
10
Pros:

Fantastiskt hotell med perfekt läge. Trevlig och hjälpsam personal, utmärkt frukost och väldigt rymliga rum. Poolen var mycket uppskattad av döttrarna. Rekommenderas varmt.

Cons:

Pendeltågen hördes en bit in på natten, men man vande sig ganska fort.

2026-04-08 via Nuitee
S
Silvana Barreira couple ch
10
Pros:

The hotel is amazing, contemporary decoration, close to the train station. Delicious breakfast, staff very polite and helpful!

2026-04-07 via Nuitee
D
Deborah couple gb
9
Fantastic stay
Pros:

Great location for arriving by train and exploring the city. In a touristy area but a quick walk to the canals. The wellness area was a lovely feature and very unusual for a city hotel. The staff were the friendliest I’ve ever experienced in a hotel. The breakfast was good value if you booked the night before for a discount. The restaurant was also great quality.

Cons:

The only gripe I had was that the bed was very firm. It gave us both back ache as we are not used to sleeping on such a hard mattress. On the third day I asked for an extra topper to be put on the bed and they did this for us and it was a lot better.

2026-04-07 via Nuitee
D
Dan Frode family_with_children no
7
Topp beliggenhet. Hyggelig personale. Topp frokost. Veldig bra fasiliteter, med trening på hotellet.
Pros:

Topp frokost og veldig hyggelig personale, spesielt god service i restauranten.

Cons:

Vi aksepterte voucher som kunne benyttes i baren eller i restauranten, som kompensasjon for renhold på rommet. Dessverre var restaurant og bar stengt den dagen vi hadde mulighet å bruke den. Så nå har vi voucher til neste gang 🐣

2026-04-06 via Nuitee
S
sharon couple gb
9
Excellent hotel in a great location with friendly staf
Pros:

Location was excellent, staff so friendly and rooms were lovely. Umbrellas available, lovely bar area.

Cons:

Noisy from the trains/trams.

2026-04-06 via Nuitee
M
Mohamad Omar couple lb
7
A very nice hotel that lacks basic cleanliness.
Pros:

Very nice location facing the Amsterdam Centraal station. Also so close to shopping area and cafes

Cons:

Cleanliness. When staying at an hotel with a beautiful location and welcoming staff, you expect to have a clean room. The trash bin was not emptied for 3 nights (until we asked since it was full since day 1). There was a lot of dust on all the tables (we asked the staff to have it cleaned but it wasn't). Water bottles were not replenished daily (only 2 bottles at arrival and nothing else). Tissue box was not full when we arrived and was empty by the second day and wasn't replaced. Mini-bar was broken and couldn't be opened or closed easily.

2026-04-06 via Nuitee
A
Amanda couple ca
9
One of the nicest and most unique hotels we’ve ever stayed in.
Pros:

This hotel is unique, fun, and full of art throughout, including its own gallery. The staff are very friendly and welcoming, and the food at Arco, the restaurant, is absolutely delicious. Breakfast is also excellent.

Cons:

Just a few small awkwardnesses about bathroom lighting (especially at night) and positioning of fixtures…but those were minor compared with the many positives.

2026-04-05 via Nuitee
M
Matea couple hr
10
2026-04-05 via Nuitee
K
kiyana couple gb
10
2026-04-05 via Nuitee