Albatros Spa & Resort Hotel

Hotels
Independent
8.2 (57 reviews)
Deadalou 1, Hersonissos, Crete Island, 70014 , Hersonissos , GR

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Comprehensive recycling policy
Books
Health club
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Infinity pool
Cons:
Room size issues
Poor breakfast quality
No privacy in shared pool

Categories

Cleanliness
7.78
Feedback on the room quality and experience was less than satisfactory.
Service
9.25
Staff was described as friendly and accommodating, enhancing the overall experience.
Location
9.29
Proximity to Mykonos town and the beach was highlighted positively.
Room Quality
7.24
Room was small and lacked privacy, especially the swim-up pool setup.
Amenities
8.27
Infinity pool and hot tub were positive features but criticized in certain contexts.
Value for Money
7.73
Paid extra for certain amenities that were disappointing.
Food and Beverage
7.28
Breakfast selection was large but below average quality.
Overall Experience
8.75
Despite drawbacks, positive experiences with location and staff elevated the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:34

Property Description

Luxurious Spa Services and Outdoor Pools
Indulge in rejuvenating massages and facials at the spa, then unwind at the private beach or outdoor pools.

Gourmet Dining and Entertainment
Savor international cuisine at Mediterraneo, enjoy drinks at the bar/lounge, and start your day with a complimentary buffet breakfast.

Convenient Amenities and Nearby Attractions
Benefit from complimentary Wi-Fi, concierge services, and event spaces while being close to top attractions like Aquaworld Aquarium and Star Beach Water Park.

Book now at Albatros Spa & Resort Hotel for a memorable stay in Hersonissos, steps away from the picturesque Port and St. Paraskevi Church.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

8.2
Based on 57 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
K
Kathleen
10
Pros:

The hotel is excellent. All the staff are very helpful and make your stay the best.Food is very good and the rooms are kept in lovely condition

2025-09-30 via Nuitee
S
Sara partner
8
Pros:

Paid extra for room with swim up pool, but the room was tiny with few surfaces to put things on. Patio and tiny pool shared with 3 other rooms. No privacy at all. Nowhere to sit as just bean bags. Sun never touched the patio all day. Asked if we could change room but none available.Do not book these rooms as you pay extra for unusable facilities

2025-09-20 via Nuitee
V
Verified traveler
8
Ok
Pros:

Helt ok. Vanskelig å få solsenger. Var ikke privat strand slik det står i annonsen.

2025-07-27 via Nuitee
G
Gabriel
10
Great Hotel!
Pros:

I stayed at the Mykonos Beach Hotel with my 17 year old daughter. Great hotel with infinity pool with phenomenal view of the water. The hotel is a 15 minute walk to the beautiful Mykonos town and a 10 minute quad drive to Ornos Beach. There is also a beautiful beach just across the street from the hotel. The staff was very friendly and very accommodating. I would definitely recommend this hotel.

2025-07-24 via Nuitee
B
Beata family
6
Pros:

Stayed here for 4 nights in a Suite with a hot tub. The room was facing a busy street with trucks, buses and people passing busy at all hours of the day and night. Would not recommend this room type. The hotel itself is not a 5 star resort despite the rating on Expedia, at best it’s 4 star but more like 3.5 stars. Breakfast had a big selection but below average quality.

2025-07-11 via Nuitee
S
Sunny Sahil family_with_children
10
Pros:

Hotel was great, location is amazing as its close to everything. Food was average. Selective vegetarian options. Dining area gets full very quickly so you have to wait to be seated.
Room service was good in terms of cleaning but make sure you lock up your valubles in a safe place as i found one of the cleaners in our room when DO NOT DISTURB SIGN WAS DISPLAYED. I did mention this to the reception and was apologised. Otherwise the hotel was a great stay. Had a very good room with a private Jacuzzi (Plunge pool).

2025-07-07 via Nuitee
H
hans family
8
Pros:

Heel goede ligging met mooie tuin

2025-05-29 via Nuitee
B
Benoît
10
Pros:

Idéal en famille ou en couple

2024-07-26 via Nuitee
J
John family
8
Pros:

Nice location

2024-07-03 via Nuitee
S
Severine Florence
8
Pros:

Alles war i.o

2024-06-16 via Nuitee
L
Linda partner
8
Pros:

I didn’t like the fact that we had to rake our own luggage up and back down to the lobby… also we were with friends and the gadget a Nespresso machine and we didn’t even have coffee in our room I had to request it and was given instant coffee

2023-07-28 via Nuitee
B
Becky
8
Pros:

The hotel is really nice and the staff is super friendly. Overall it was a great get-away but just a few things that I think would have made it better:
- they had different events every night that went until late so it would be really loud if I didn't want to participate and made it hard to sleep
- they advertise that they have parking on the premises. This I would disagree with because I had to find parking along side the road and sometimes circle many times or park in areas that I wasn't entirely sure was legal to park in then I would have to move it when a spot opened up.
- I wish that there was more variety in their breakfast selection. After day 2, it just got kind of old because it almost the same thing every morning.

That being said, we had a pretty enjoyable stay here and if we came back to this same area, we would stay here again.

2023-07-03 via Nuitee
J
José-Antonio
10
Séjour entre amis
Pros:

L’accueil de l’hôtel était top, avec des gens toujours agréables et même une personne parlant français.
Le petit déjeuner est copieux, avec un très grand choix au buffet, sur demande ils ont du pain sans gluten.
Pour la chambre le seul bémol c est le bruit le matin car nous étions au premier étage avec la cuisine juste en dessous.

2023-07-02 via Nuitee
M
marc
10
Fijn hotel
Pros:

Heel goeie locatie, goeie service en lekker ontbijt

2023-06-04 via Nuitee
S
Sara partner
10
Pros:

Clean and comfortable. Friendly staff, great location

2022-09-18 via Nuitee
A
Alexandra
10
Fantastic hotel, going above and beyond
Pros:

Fantastic hotel, very close to a choice of great beaches (I recommend Palm Beach in particular which is a 15 min walk away, but there are closer ones also). The food for breakfast and dinner was spectacular and choice full, both veggie and meat options and different types of cuisines (Greek/cretan, Asian etc). The hotel offers free of charge events such as wine tasting, Greek food cooking classes, Aqua aerobics and DJ night. Excellent service too, everyone very polite and helpful. There is a cocktail bar next to the pool where you can order drinks from via the app the hotel grants you access to during your stay. Fab experience 10/10!!

2022-07-25 via Nuitee
K
Khrebtova
10
Wonderful atmosphere!!!
Pros:

Really great holidays thanks to all the kind and friendly Staff of Albatros! I felt me home! Atmosphere is great there, relax, romantica, freedom. Excellent position, on the beach. Really excellent cleaning, vaste variety of food. I loved wake me up because of tasty smells of pancakes entering from my balcony. Beautiful touching evening live music. Really grateful to everyone of you, you made my holidays!))) I would love to come back!

2021-09-27 via Nuitee
J
jose antonio tomas
4
"NUNCA MAIS"
Pros:

Muy por debajo de las espectativas

2021-07-22 via Nuitee
V
Verified traveler
8
4 étoiles, pas 5 étoiles
Pros:

Nous sommes restés deux nuits.

Points positifs :
- superbe piscine, proche mer
- super transat, bel équipement
- nourriture plutôt moderne et correcte
- petit dejeuner très copieux
- propreté irréprochable
- malgré les points négatifs,j'y retournerai

Points négatifs :
- il est indiqué 5 étoiles : ce n'en est pas un.
Dans un 5 étoiles :
- les lits seraient de meilleure qualité
- l'accueil à la réception serait bien meilleure
- l'isolation des portes, l'insorisation globale aussi
- il y aurait un parking privé
- le personnel serait plus aimable
- les horaires check in/out
- le client qui reste une nuit n'est pas considéré de la même manière que le client du tour opérator qui reste la semaine.

Voici ce qui s'est mal passé :
Nous sommes arrivés avec un enfant de 4 ans à 14h. On nous a dit de patienter 16h. Ok c'est dans les conditions. A 15h40, on nous dit que la chambre sera prête à 16h/16h10. A 16h, on nous dit que ça sera prêt dans 30min. Finalement après avoir râlé, la chambre nous a été donné dans les temps. Mais je ne comprends pas pourquoi c'était toujours mouillé au sol. 2 heures que nous attendions et ils préparent la chambre à 16h
Pourtant, j'ai vu des gens à plusieurs reprises avec des valises dans le couloir à 13h faire un checkin

J'ai réglé la veille à la reception toutes les boissons du bar, la personne m'a débité en pound et non en euros sans mon accord et le lendemain ils avaient oublié des consommation en plus. Le gros défaut est la gestion de la réception.

2020-07-22 via Nuitee
V
Verified traveler friends
8
Pros:

Didn't like the nickle and dime aspect of resort eg $5 deposit for towels, no bottled water etc.... . Also buffet was not great but in fairbess it was only 10 Euros so perhaps not a bad value

2019-09-28 via Nuitee