Sergios Hotel

Hotels
8.5 (157 reviews)
180, Eleftheriou Venizelou Str. , Hersonissos , gr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Clean facilities
Nice location
Cons:
Issues with room amenities
Small bathroom
Room maintenance problems

Categories

Cleanliness
8.08
Generally clean but issues with cleanliness noted related to bathroom.
Service
9.05
Staff consistently described as friendly and helpful.
Location
8.59
Conveniently located near amenities and beach.
Room Quality
7.54
Rooms appear good but singular complaints about size and features.
Amenities
8.57
Good selection of amenities, especially pool and dining.
Value for Money
8.53
Reasonable prices for the quality of stay.
Food and Beverage
9.08
Highly praised and varied food options.
Overall Experience
8.55
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:02

Property Description

Central Location and Beach Proximity
Experience the convenience of staying at Hotel Sergios, ideally situated in the heart of Hersonissos, a mere 100 meters away from the beach.

Charming Rooms and Pool Area
Indulge in comfort with our modern, air-conditioned rooms equipped with essential amenities. Relax by the pool area with complimentary sun loungers and parasols, or opt for a room with a private balcony overlooking the serene pool and sea.

Delightful Dining and Leisure Options
Start your day with a delicious buffet breakfast and savor authentic Cretan cuisine at our garden tavern. Unwind by the pool with refreshing drinks from the pool bar, or socialize at the lounge bar with a TV corner. Make your stay memorable with a visit to our gift shop.

Book now to enjoy a relaxing and memorable stay at Sergios Hotel.

Important information:

Swimming pool: Closed from Tue, Dec 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

8.5
Based on 157 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 8.55
M
Mateusz family_with_children pl
10
Polecamy hotel Sergios napewno wrocimy;)
Pros:

Gorąco polecamy!!! Pokoje codziennie sprzątane, jedzenie bardzo dobre, menu różnorodne, wszystko świeże pracownicy bardzo mili w szczególności barman którego serdecznie pozdrawiam Pan Luigi Mega pozytywny gościu

2026-07-23 via Nuitee
C
catherine couple fr
6
Assez bien mais la salle de bain pas bien et la restauration trop de plats congelés
Pros:

Le restaurant

Cons:

La salle de bain et les toilettes sont pas du tout confortables . Les toilettes sont bouchées souvent .

2026-07-16 via Nuitee
K
Karen Karoline couple gl
7
Vi havde en god tid i hotellet, det er bortset fra badeværelset.
Pros:

Maden var fantastisk

Cons:

Vasken ved badeværelset var utæt hvor gulvet bliver bæst med det samme, og vi sadge det til receptionen hvor vi fik besked at de sender en til at ordne det. Men det er aldrig sket.

2026-07-16 via Nuitee
G
Gadir family_with_children il
5
מלבד המיקום והחדר, השהייה הייתה מאכזבת ולא עמדה בציפיות שלנו ממלון “הכול כלול”.
Pros:

לצערנו, חוויית האירוח הייתה מאכזבת. הצוות נראה חסר סבלנות ולא אדיב, מה שפגע מאוד בתחושת השירות. האוכל היה ברמה נמוכה, עם מבחר מצומצם מאוד, ולעיתים כמעט שלא היה מה לאכול מעבר לסלטים.

המלון משווק את עצמו כ”כולל הכול”, אך בפועל זה לא הרגיש כך. לדוגמה, עמדת המים נסגרת בשעה 23:00, כך שלא ניתן אפילו למלא כוס מים, ונאלצים לצאת ולקנות מים מחוץ למלון. בעיניי, זמינות של מי שתייה היא שירות בסיסי שמצופה ממלון, ובוודאי ממלון שמציג את עצמו כ”הכול כלול”.

מלבד המיקום והחדר, לא הייתה לנו חוויית אירוח חיובית, ולא היינו בוחרים להתארח במלון שוב.

Cons:

לא אהבנו את היחס של הצוות, שהיה לא אדיב ונראה כועס רוב הזמן. האוכל היה ברמה נמוכה מאוד, עם מבחר מצומצם שלא תאם מלון “הכול כלול”. בנוסף, עמדת המים נסגרת בשעה 23:00, כך שאי אפשר אפילו לשתות או למלא מים במהלך הלילה ונאלצים לקנות מים מחוץ למלון. התחושה הייתה שהמלון לא מספק את השירותים שמובטחים במסגרת “הכול כלול”, ולכן חוויית האירוח הייתה מאכזבת.

2026-07-09 via Nuitee
K
Kim solo_traveller de
9
Aufmerksames Personal und schick neu renoviert (superior buchen!)
Pros:

Das Personal ist unglaublich nett. Wir waren viel zu früh da, uns wurde Frühstück und Kaffee angeboten und alles möglich gemacht, dass wir früher im das Zimmer kommen konnten. Vielen lieben Dank!

Cons:

Der Pool hätte ein wenig sauberer sein können.

2026-06-02 via Nuitee
V
vered couple il
10
הייינו חוזרים וגם ממליצים ❤️❤️
Pros:

מקום נקי
תמורה טובה למחיר, הכל כלול - תפריט מגוון
שתיה קוקטלים מכונת קפה וגלידה כל היום
מיקום מצויין, יש חניה
יש חדר התארגנות לצ׳יק אין מאוחר

Cons:

בתמונות מציגים חדרים עם ריהוט חדש, אנחנו קיבלנו חדרים ישנים, כדי להחליף חדר ביקשו תוספת תשלום.
לא נכנסנו לבריכה כי היו בה חרקים

2026-06-02 via Nuitee
L
Ludmila solo_traveller gb
10
I Would Definitely Come Back
Pros:

Here’s a polished version of your review:

The biggest benefit is the location — right in the heart of Hersonissos, where everything is around you, and only a 5-minute walk to the beach. We were lucky to get a refurbished room with a lovely view of the olive trees. The room was very large and comfortable.

Cleaning was done every day, and during my 7-night stay, the bed linen was changed twice.

The food was lovely, with a big selection of main courses and desserts.

The staff were always smiling, polite, and very welcoming.

Cons:

TV did not work for the whole stay.
It would be nice to have some music playing around the pool area, as it would create a better atmosphere and help reduce the noise from loud guests.

2026-05-28 via Nuitee
D
Donna solo_traveller gb
5
Pros:

On Arrival the male receptionist was the friendliest of people Our room was fince clean comfortable but very hot air con didnt work we mentioned this straight away was informed it would be sorted next day Hardly slept that night on 2nd Day again mentioned it to recieption staff and was reassurred it would be sorted later in afternoon. After returning back to the room late afternoon air condition was still not fixed and then told as it was Sunday woukdnt be sorted until next day so another night of restless sleep which spoilt things
Food was poor choice virtually the same every day
Drinks which were available for All inclusive were very limited
Great location Bar staff very friendly and helpful
Didnt understand why there was a kettle in the room when there was no coffee tea milk or even cups to make use of it Pool area was lovely but actual access to pool was very difficult no towels for pool area No evening entertainment Sadly we wouldnt return

Cons:

Poor Food choice
No air con for 2 days
Poor access to pool
No towels for pool

2026-05-25 via Nuitee
I
Iulia couple ro
8
Location bella e vicina a tutto
Pros:

La struttura molto bella, accogliente ed il cibo buono. La stanza pulita e location vicina alla spiaggia. Peccato per il fatto che la stanza non disponesse di aria condizionata funzionante. Abbiamo chiesto alla reception per due volte si sistemare il problema ma niente. Siamo stati come in una sauna.

Cons:

Non ci hanno aiutato per risolvere il problema del condizionatore

2026-05-16 via Nuitee
S
Sandra couple gb
10
Great location, food and drink amazing
Pros:

Luigi the barman was amazing, the food was excellent, constant different choices, location great, lovely comfy sunbeds.

Cons:

No entertainment, small thing but more handrails on stairs, reception staff not very welcoming and friendly but the other staff made up for it. The steps onto the pool made it very difficult to get in and out

2026-05-13 via Nuitee
J
John couple gb
7
Pros:

Laid back atmosphere

2026-05-12 via Nuitee
S
Simbarashe solo_traveller zw
10
Amazing stay and place
Pros:

Great property with great sea views. Easy access to restaurants, activities and bars around the city. Lovely place.

2026-05-11 via Nuitee
Μπουλακας solo_traveller gr
9
2026-05-04 via Nuitee
T
Tomasz couple pl
10
2026-01-19 via Nuitee
M
Magdalena solo_traveller pl
10
Wszystko czego mi było trzeba
Pros:

Wygodne łóżka, ładne, świeżo wyremontowane pokoje. Dobre jedzenie, niczego nie brakowało i bardzo miła i pomocna obsługa, chętnie tam wrócimy 😍
Wygodne leżaki i łóżka nad basenem

Cons:

Muszki w łazience, ale to kwestia klimatu a nie obiektu

2026-01-09 via Nuitee
A
Aleksieieva couple ua
9
2026-01-04 via Nuitee
L
Laila couple lv
9
Pros:

Ĺoti patika èdinàšana.Bija garšīgi.Tìrs. Klusa un mierīga atmosfēraJauks atbalsta personàls. Bija stàvvieta auto. Līdz iedotais èdiens bija vairāk kā bijām cerējuši.

Cons:

Istabā bija tējkanna, bet nebija ne glāzes ne krūzes no kā padzerties. Daudz dažādu apgaimojuma variantu un slēdžu, visu laiku jaucāmies. Bet tas viss bija sīkumi.

2025-11-14 via Nuitee
M
Mario couple de
10
Sehr empfehlenswert
Pros:

Sehr nettes Personal sehr sauber leckeres abwechslungsreiches Essen Buffet
Insgesamt sehr ruhig
Schöner Pool mit Liegestühlen

2025-11-09 via Nuitee
M
Martin couple cz
9
2025-11-08 via Nuitee
A
AMANDINE couple fr
8
séjour agréable et dépaysant
Pros:

situation géographique idéale avec commerce , proche de la mer,
buffet bien présenté et avec du choix
personnel très poli mention spéciale au chef cuisinier :souriant et bienveillant que l organisation soit parfaite,
salle de restauration toujours très propre
beau cadre à la piscine

Cons:

petite douche et pas fermée donc le sol de la salle de bain beaucoup trempée risque de chute

2025-11-03 via Nuitee