Mariana Hotel

I liked the room, the balcony was nice also. Clean and comfortable. Walkable distance from surrounding attractions and the strip

Overall, Marian Hotel is a decent choice, though with some considerations.
The hotel seems to attract mostly younger guests, so it may not be the best option for families. The breakfast options are limited, but the lady managing it was very cooperative and did her best to accommodate us. The rooms were okay, though the bathroom lacked proper ventilation, which could be improved.

The price feels a bit high compared to the services offered. Additionally, a €100 deposit is required for potential damages, which is fully refunded if everything is in satisfactory condition upon checkout. Be aware that air conditioning and Wi-Fi require an additional daily fee.

One downside was that some of the younger guests were quite noisy at night, which affected the overall experience.

Ottima posizione per raggiungere la via principale di Laganas a piedi. L’hotel era bello, anche le stanze carine, bella piscina. Unico problema della pulizia è che la stanza appena consegnata era pulita ma poi in una settimana di soggiorno non è stata pulita neanche una volta, venivano solo cambiati i sacchetti dei cestini e gli asciugamani. In reception c’è scritto “fare silenzio dalle 22:00” cosa che non veniva rispettata e spesso c’era rumore e schiamazzi all’interno dell’hotel tutta la notte. In generale comunque il soggiorno è stato piacevole e il personale dell’hotel gentile e disponibile.

Evening Receptionist is the most annoying condescending woman ever, talks to you like a child and is not understanding at all. She talks for ages but manages to say barely anything important.
Room was okay but shower was rubbish. Not enough lighting in the room either.

Allt kostade extra inget ingick, såsom AC, Wi-Fi, säkerhetsskåp osv. De städade inte så bra och man fick ha samma badhandduk i en vecka, mycket fest och oljud. Helt ok men hade inte bokat igen, väldigt hårda sängar och gammal inredning

Better than expected and nothing like the negative reviews
described

Hotel was quiet and tranquil, pool and bar area was clean with good food and service.

Was given a room in a newly constructed part of the hotel which had all new furniture and was very comfortable. Nice and quiet as it was away from the main pool area. Would definitely stay again.

Australian bartender threatened us upon entering. Horrible people horrible place. Only nice person was the cleaner

The location was okay the room was average staff just did their job they were not overly friendly one in particular was always looking to cause trouble with the youngsters

Be prepared to pay for extras on arrival, a 50 euro breakage deposit, Wi Fi & Air Con. these are not included in the price. Also if u loose your key u have to pay 80 euros for a new one. Stay somewhere else!

What can i say....this hotel saved our holiday in zante after a horrendous first day in the "5star" hotel Cavo Orient Hotel!! The Mariana hotel made our stay fun and relaxing. Hotel staff were great and very helpful during our stay. Would definitely come back. Thanks to Pete and Naomi for your hospitality.

Extrem dålig service. Fanns ingen hårfön och skulle man ha det i rummet så kostade det 3 euro per natt. Wifi 5 euro per natt för varje enhet. Men det var inte det sjukaste. Spela BILJARD kostade 2 euro per SPEL???? Jag har aldrig hört om ett 3 stjärnigt hotell med allt detta och deras frukost var dålig och dom letade efrer fel hela tiden för att kunna ta pengar ifrån oss. Ett sänglakan blev lite snutsig och dom ville dra bort 20euro från handpenningen vi gav i början? Dom är helt dumma i huvudet och vi gick runt till andra restaurwnger i närhet för frukost osv. Även dom hwr hört massa dåligt från andra personer om det hotellet

Στην τιμή ηταν μονο το δωμάτιο. Το aircondition ήταν έξτρα, το wifi έξτρα. Η καθαριοτητα ηταν ελλειπής.

All'arrivo il personale ci ha fatto aspettare 20 minuti perché erano ignari della nostra prenotazione (fatta con Expedia). Contrariamente a quanto indicato su Expedia, aria condizionata e wifi non sono incluse e devono essere pagate a parte con supplemento. Abbiamo usato la nostra biancheria perché le lenzuola e gli asciugamani erano sporchi. Personale inadeguato alla gestione di una struttura alberghiera, in particolar modo il personale della reception e del bar fronte piscina. Il nostro checkout è durato 40 minuti, perché oltre al controllo di routine della nostra stanza per la restituzione della caparra, si era creato un altro problema in un'altra stanza e hanno preferito risolvere prima l'altro problema mentre noi aspettavamo. La caparra ci è stata restituita ma nemmeno si sono scusati per l'attesa. Credo che Expedia debba verificare le informazioni che i gestori pubblicano (banalmente le recensioni potrebbero essere tenute in considerazione) perché il suo buon nome potrebbe risentirne. L'albergo è frequentato da molti inglesi come tutta la zona che prolungavano le loro feste fino a tarda notte con rumore senza il minimo intervento della direzione. Tra l'altro il desk di reception era presidiato solo dalle 9 alle 18, per il resto non c'era nessuno. Il servizio del bar è a dir poco pessimo, abbiamo atteso 30 minuti per 2 nescaffe. La struttura è inadatta a coppie o famiglie ma è indirizzata a chi si ubriaca facendo festa fino al mattino perché non c'è controllo.

THIS HOTEL is the worst hotel in Zakynthos.

That is because
●All my clothes were stolen.
I reported the hotel staffs, but they DIDN'T support and DIDN'T find my clothes at all.

●All cameras in this hotel doesn't work. So I couldn't find a thief.

●Check in and check out took too much time.
I had to be stayed at the reception for about an hour.
I missed the tour because of this hotel.

●We can use wifi only the pool side. And this wifi often didn't work. Also very very slow.
If we can use wifi in our room, we must pay much extra money.

That's why this is the WORST hotel I've stayed all hotels in my life.

Please don't stay Mariana hotel.

このホテルは絶対に泊まらない方がいいです。理由は

●干していた服は盗まれました。監視カメラがホテルにあるから調べてくれと言っても作動していないから無理だと言われ、何もしてくれませんでした。

●チェックインとチェックアウトの手続きがかなり遅いです。1時間以上待たされた挙句、ピックアップに間に合わずツアーにも参加できなかったです。従業員も怠慢です。

●WiFiがプールサイドでしか使えず、自分の部屋で使う場合は余分にお金を払えと言われました。HPにそのようなことはないと聞いたにも関わらず、払わないと使わせないとの一点張りでした。プールサイドのWiFiもかなり遅く、時間が経ってばすぐにパスワードも変えられてしまうので、30分も連続で使えません。

値段以下の最低のホテルでした。みなさんが別のホテルでザキントスを楽しませることを願います。

Do not stay in Hotel Mariana, Laganas. Greeted by the two rudest and non approachable members of staff I have ever encountered, not sure how they acquired a job working in the service sector. I travelled with 3 other friends and we were all immediately required to provide a €50 euro breakage deposit, each, despite the website being unclear of this policy; it states just €50. Disgusting. As soon as we arrived at he hotel an eighth of our spending money had been given to Hotel Mariana which was returned at the end of the holiday; what is the use of being reimbursed €50 each at the end of the holiday?
Moreover, the hotel owners, two males, were completely hostile upon arrival and clearly had no intention to make our stay as enjoyable as possible! Abruptly being told that I wasn’t allowed my own bottle of water beside the pool in almost 30 degrees heat? Outrageous. All refreshements and food had to be purchased from the hotel bar, whom charged €2 for one bottle of water; I suppose we could have afforded to buy one bottle of water per day if we were not obligated to pay €50 each upfront for no valid reason. Expedia states on their website that Hotel Mariana has wifi - perfect! But, of course, the money orientated hotel required guests to purchase an item from the bar in exchange for the wifi password. Upon recieving the password, one of the male owners voices a sarcastic, arrogant comment ‘I can’t even get on the wifi’ - at least the staff at Hotel Mariana are professional.

Please do not go to this hotel, id rather sleep on the beds at the beach then spend it here again. The staff was rude, expecially the Australian owner who pretends to be head of security. You cant drink in the room, you cant let anyone into the room unless theyve paid to stay, theres no reception so if you arrive at 5am like we did and expect to be accomodated for think again. Your in the lobby.
The litter is diabolical, im suprised the plague hasnt hit that hotel hard.
Please stay away

Pulizia nella media. Asciugamani cambiati tutti i giorni. Zona tranquilla e silenziosa. Prezzo onesto

Personale maleducato, camere poco pulite, assenza di aria condizionata e per averla ho dovuto pagare un supplemento di 50 euro, assenza di phon,rumore in stanza, addette pulizia che facevano un baccano insopportabile la mattina presto parlando tra di loro, frigorifero rumorosissimo stile anni 30, camera rumorosa e poco pulita, non cambiavano gli asciugamani tutti i giorni e solo una volta le lenzuola in una settimana! Non accettano carte di credito nel 2017!
SCONSIGLIATISSIMO!