Amman Airport Hotel

Hotels
6.4 (1654 reviews)
Queen Alia International Airport , Al Qasţal , JO

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Free shuttle service
Cons:
Poor cleanliness
Overpriced
Bad food quality

Categories

Cleanliness
3.9
Multiple comments about dirtiness and lack of cleanliness.
Service
8.4
Positive feedback regarding helpful and friendly staff.
Location
9.4
Proximity to the airport is frequently praised.
Room Quality
6.9
Rooms were generally described as clean and spacious, but issues noted.
Amenities
5.9
Limited amenities noted; issues with breakfast and no USB sockets.
Value for Money
4.9
Reviews indicate dissatisfaction with high prices for the quality offered.
Food and Beverage
4.4
Repeated mentions of poor food quality and limited options.
Overall Experience
7.4
Mixed feedback with significant improvement areas outlined.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:07

Property Description

Luxurious Accommodations
Amman Airport Hotel boasts deluxe bedding, spacious rooms with modern amenities, and a large work desk for your convenience.

Culinary Delights
Indulge in a variety of international dishes and local specialties at the hotel's smart-casual restaurant. Enjoy a glass of wine on the terrace during the summer months.

Convenient Location
Situated just 2 km from Queen Alia International Airport and a short drive from Amman's city center, Amman Airport Hotel offers easy access to both the airport and the city's attractions.

Experience comfort, convenience, and exceptional service at Amman Airport Hotel. Book your stay now for a memorable experience!

Important information:

The hotel provides an airport shuttle and a meet-and-greet service at a surcharge. For further information, please contact the hotel. Contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: AMM

Location

Guest Reviews

6.4
Based on 1654 reviews
Cleanliness: 3.9
Service: 8.4
Location: 9.4
Room Quality: 6.9
Amenities: 5.9
Value for Money: 4.9
Food and Beverage: 4.4
Overall Experience: 7.4
F
Faiz • couple • ye
9
2026-10-24 • via Nuitee
N
Nizar • family_with_children • il
6
Pros:

שירות

Cons:

ניקיון ותחזוקה המלון

2026-10-23 • via Nuitee
J
JOSE MARIA • solo_traveller • es
7
2026-10-20 • via Nuitee
O
Omar • family_with_children • ps
8
2026-10-19 • via Nuitee
S
Sayed • family_with_children • us
1
Poor customer service…
Pros:

My experience at the Amman Airport Hotel was extremely disappointing and far below acceptable hospitality standards. The rooms and bathrooms were dirty, and the floor mats were filthy and clearly needed proper washing and cleaning. Overall, the hotel needs to significantly improve its cleanliness and hygiene standards.

I would like to acknowledge that the cleaning staff member was the only person who demonstrated professionalism and made an effort to help us. Unfortunately, due to the hotel’s room availability and apparent limitations, he was unable to do much to resolve the issues. His efforts were appreciated, but the responsibility for maintaining proper standards lies with hotel management.

Additionally, the prices at the small restaurant were approximately three times higher than those at outside establishments. Guests were not allowed to order food from outside, leaving them with limited options and forcing them to pay these excessive prices.

Immediate action is needed to improve the quality of service. Management should provide proper training to all staff on cleaning, hygiene, customer service, and guest satisfaction. The hotel should also review its restaurant pricing and reconsider its restrictions on outside food.

I will attach photographs to support my feedback and demonstrate the conditions I experienced. I hope management takes this survey seriously and implements meaningful improvements to ensure future guests receive the clean, comfortable, fair, and professional service they deserve.

Cons:

Noting I would give them zero if I would have that option..

2026-10-17 • via Nuitee
A
Ayah • family_with_children • ps
9
2026-10-14 • via Nuitee
T
Tomasz • family_with_children • nl
2
Dobrze ze wyjechałem
Pros:

Malo

Cons:

Ten hotel.to zakład karny pół otwarty wszędzie sa bramki ,kontrola kontrola kontrola i jeszcze raz kontrola

2026-10-12 • via Nuitee
J
Jing • extended_group • us
9
2026-10-11 • via Nuitee
S
Sayed • family_with_children • us
2
2026-10-11 • via Nuitee
R
Raghad • couple • jo
10
2026-10-10 • via Nuitee
W
Wander • extended_group • be
6
geeft uitsluitend het hoog-nodige
Pros:

dicht bij de luchthaven

Cons:

In het hotel zit een Taxi-service (TAMPA). ze zijn erg goed i het maken van afspraken, klanten vooruit laten betalen, en vervolgend de afspraken niet na komen. Met andere woorden wel betalen, maar niet leveren.

Ale verleende diensten (bar, lunch, etc) kunnen niet op hotel rekening, alles moet appart betaald, niets kan op rekening. Personeel of bediening moet telkens geroepen worden, er is nooit iemand aanwezig, met uitzondering van de receptie. Die mensen doen hun bets en zijn correct en netjes.

2026-10-10 • via Nuitee
ابو علي • solo_traveller • sa
9
2026-10-08 • via Nuitee
E
Erich • couple • gb
7
2026-10-08 • via Nuitee
A
Alnasser • family_with_children • at
7
2026-10-08 • via Nuitee
G
Ghassan • solo_traveller • nl
6
2026-10-08 • via Nuitee
M
Maram • family_with_children • il
5
Pros:

קרוב יחסית לנמל התעופה.אם כי נדרשת נסיעה של 10 דקות

Cons:

החדרים מאוד קטנים, מלון ישן, ארוחת הבוקר טעונה שיפור

2026-10-07 • via Nuitee
N
NABEEL • solo_traveller • il
7
2026-10-07 • via Nuitee
M
Mohammed • family_with_children • ae
10
2026-09-19 • via Nuitee
P
Patrick • extended_group • be
7
Fine for a night's rest between flights.
Pros:

Shuttle wa available at all hours to take us to and from the airport.

2026-09-19 • via Nuitee
M
Mohammed • solo_traveller • iq
8
2026-09-19 • via Nuitee