City Inn Vientiane

Hotels
8.4 (272 reviews)
Rue Pangkham , Vientiane , la

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Convenient location
Nice breakfast selection
Cons:
Rooms are dated
Overpriced for the amenities offered
Limited breakfast options

Categories

Cleanliness
8.79
Most reviews indicate a clean and comfortable environment with no major issues.
Service
9.26
The staff received numerous positive mentions for their friendliness and helpfulness.
Location
8.8
The hotel is conveniently located, though some reviews suggest it could be more central for certain attractions.
Room Quality
7.75
While some rooms were praised for comfort, complaints were made about being dated and missing amenities.
Amenities
8.28
Positive mentions for the coffee machine; however, a mentioned kitchen area was lacking essential items.
Value for Money
7.74
Some reviews deemed it overpriced considering the dated rooms and quality of the breakfast.
Food and Beverage
7.79
Breakfast options were described as modest and basic, with some issues regarding preparation.
Overall Experience
8.76
Guests enjoyed their stay overall, despite a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:54

Property Description

Contemporary Design with Asian Flair
City Inn Hotel offers a unique blend of modern aesthetics and traditional Asian influences in its well-appointed air-conditioned rooms, ensuring a comfortable stay for all guests.

Convenient Amenities and Eco-Friendly Practices
Enjoy complimentary in-room WiFi, LED flat-screen TV, and tea/coffee facilities. The hotel's eco-friendly initiatives, such as energy-saving LED lights and disposable toiletry bottles, showcase a commitment to sustainability.

Central Location and Exceptional Services
Benefit from the hotel's prime downtown location near key attractions and a range of services including laundry, car rental, and airport transfers. Let the 24-hour front desk assist you in making the most of your stay.

Book now to experience the perfect blend of comfort, convenience, and hospitality at City Inn Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VTE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 272 reviews
Cleanliness: 8.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 7.79
Overall Experience: 8.76
M
Marie • solo_traveller • fr
8
Cons:

Les petits déjeuner sont tardifs.
J'en ai payé deux que je n'ai pas eu car mon avion partait avant l'ouverture du petit déjeuner.
Pouvez bien préciser les horaires du petit déjeuner au moment de la réservations.
Cordialement
Marie Andaloro

2026-02-13 • via Nuitee
M
Marie • family_with_children • fr
6
Cons:

Le petit déjeuner est à partir de 7h trop tard pour deux des trois nuits que j’ai passé dans cet hôtel. Ce qui fait deux petits déjeuners que j’avais payé et qu’ils n’ont pas voulu me rembourser.

2026-02-11 • via Nuitee
S
SOFIA • solo_traveller • gr
10
All perfect!
Pros:

everything was perfect
I even got a room upgrade

Cons:

minor problem with smell from drains

2026-01-25 • via Nuitee
K
Karl • couple • gb
5
Average dated overpriced hotel
Pros:

Friendly staff, location was okay for several tourist attractions.
Quiet area considering construction works close by.
Great shower.

Cons:

Dated rooms. Poor view, tiny balcony with no chairs or table. Very poor reception on TV so pointless being in the room. Chef needs retraining on how to cook poach and fried eggs, both undercooked.
Overpriced hotel, for what you get.

2026-01-19 • via Nuitee
M
MalouM • family_with_children • au
9
2026-01-11 • via Nuitee
M
Mary • family_with_children • us
6
2026-01-07 • via Nuitee
A
Aditya • solo_traveller • in
9
Good to stay
Pros:

Good location. 10 minute walk to night market. Lots of cafés surrounding

2026-01-07 • via Nuitee
M
Michael • solo_traveller • gb
9
2026-01-06 • via Nuitee
S
Sandra • family_with_children • de
8
Pros:

Die Rezeption war sehr entgegenkommend und wir konnten unseren Aufenthalt spontan verkürzen obwohl wir keine kostenfreie Stornierung hatten. Das ging vor Ort dann super problemlos. Die Betten waren super bequem und das Zimmer sehr groß.

Cons:

Da Haus ist recht hellhörig und die Abflüsse im Bad haben oft nach Kanalisation gerochen, was für die Stadt und Land ja auch normal ist, bei den Systemen. Aber ein Raumduft oder ähnliches würde da dann schon helfen.

2025-12-31 • via Nuitee
M
Masamune • solo_traveller • jp
8
Pros:

朝食、ロケーションが良く、部屋も清潔で居心地が良いです。

Cons:

カーテンが二重だと良いです。開けると全開になって外から丸見えです。光だけ入れられるけど、外から見えずらいカーテンと遮光カーテンとで二重になっていると使いやすいです。

2025-12-31 • via Nuitee
K
Kelly • couple • au
10
Fantastic stay at City Inn Vientiane.
Pros:

Breakfast was excellent, great variety of food. Location is excellent, staff are freindly and hotel is very clean1

2025-12-30 • via Nuitee
D
Dashima • couple • ru
3
Не рекомендую
Pros:

Провела одну ночь между пересадками. Отель запущенный и грязноватый. Кровати твердые😬 запах внутри неприятный был в номере, кондиционер исправил эту ситуацию.

Cons:

Кровати твердые, ощущения грязи в номере.

2025-12-17 • via Nuitee
P
peong • couple • my
9
Room is not bad, and staff is very friendly..
2025-12-09 • via Nuitee
K
Khomphan- zott • couple • de
6
2025-11-24 • via Nuitee
N
Nicoletta • couple • fi
8
Pros:

The hotel is located in the center, but Vientiane is the most quiet capital in S-E Asia so the bedrooms aren't noisy at all
The staff is super friendly
The suite we were in was really nice, the bed really comfortable
Coffee machine with nespresso-like capsules is a nice addition
There's a big supermarket less than 10 mins from the hotel

Cons:

In the room description, it was mentioned that there would have a been a kitchen area with microwave, but no microwave in sight, and it's more like a bar area with a few dishes, than a kitchen area

2025-11-23 • via Nuitee
Y
Yossamitt • extended_group • th
10
2025-11-09 • via Nuitee
N
Nesrine-Rosita • family_with_children • fr
7
2025-11-07 • via Nuitee
M
Mark • family_with_children • gb
8
2025-11-05 • via Nuitee
K
KONKANOK • family_with_children • th
8
2025-10-30 • via Nuitee
V
Vortin • couple • ca
9
2025-09-30 • via Nuitee