City Inn Vientiane

Hotels
8.4 (287 reviews)
Rue Pangkham , Vientiane , la

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Convenient location
Nice breakfast selection
Cons:
Rooms are dated
Overpriced for the amenities offered
Limited breakfast options

Categories

Cleanliness
8.79
Most reviews indicate a clean and comfortable environment with no major issues.
Service
9.26
The staff received numerous positive mentions for their friendliness and helpfulness.
Location
8.8
The hotel is conveniently located, though some reviews suggest it could be more central for certain attractions.
Room Quality
7.75
While some rooms were praised for comfort, complaints were made about being dated and missing amenities.
Amenities
8.28
Positive mentions for the coffee machine; however, a mentioned kitchen area was lacking essential items.
Value for Money
7.74
Some reviews deemed it overpriced considering the dated rooms and quality of the breakfast.
Food and Beverage
7.79
Breakfast options were described as modest and basic, with some issues regarding preparation.
Overall Experience
8.76
Guests enjoyed their stay overall, despite a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:54

Property Description

Contemporary Design with Asian Flair
City Inn Hotel offers a unique blend of modern aesthetics and traditional Asian influences in its well-appointed air-conditioned rooms, ensuring a comfortable stay for all guests.

Convenient Amenities and Eco-Friendly Practices
Enjoy complimentary in-room WiFi, LED flat-screen TV, and tea/coffee facilities. The hotel's eco-friendly initiatives, such as energy-saving LED lights and disposable toiletry bottles, showcase a commitment to sustainability.

Central Location and Exceptional Services
Benefit from the hotel's prime downtown location near key attractions and a range of services including laundry, car rental, and airport transfers. Let the 24-hour front desk assist you in making the most of your stay.

Book now to experience the perfect blend of comfort, convenience, and hospitality at City Inn Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VTE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 287 reviews
Cleanliness: 8.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 7.79
Overall Experience: 8.76
M
MalouM • family_with_children • au
9
2026-03-20 • via Nuitee
A
Alexandru • family_with_children • ro
9
Good option for Vientiane
Pros:

Good location to visit Vientiane
Big room with comfortable bed.

Cons:

Room a bit older

2026-03-18 • via Nuitee
E
ERI • extended_group • jp
7
Cons:

工事の音がうるさかった。

2026-03-17 • via Nuitee
A
Adam • family_with_children • pl
10
2026-03-15 • via Nuitee
F
Françoise • extended_group • fr
8
Très satisfait
Pros:

La taille de la chambre, la salle de bain avec baignoire et douche séparée, l’ascenseur et la situation géographique. Le petit déjeuner est suffisant.

2026-03-15 • via Nuitee
N
Nina • family_with_children • la
8
2026-03-11 • via Nuitee
K
Komen • solo_traveller • th
5
Pros:

ทำเลที่ตั้งเดินทางสะดวก

Cons:

ราคาไม่ตรงกับที่จอง อาดจะเป็นช่วงน้ำมันแพง

2026-03-10 • via Nuitee
F
Françoise • extended_group • fr
8
Bien
Pros:

La chambre suffisamment grande , la salle de bain avec baignoire et douche séparée, le petit balcon. Le petit déjeuner est correct.

2026-03-09 • via Nuitee
R
Rok • family_with_children • kr
7
대체로 만족
Pros:

직원분들이 친절하시고 조식이 아주 좋았습니다.

Cons:

체크인 때 베란다 통로 문이 고장나있는 것을 보고 고쳐달라고 부탁했으나, 체크아웃까지 고쳐지지 않았습니다.

2026-03-08 • via Nuitee
H
Hiroaki • couple • kh
9
2026-03-04 • via Nuitee
H
Hampus • couple • se
1
Not worth the money (too expensive for such a bad experience)
Pros:

We had AC

Cons:

The staff welcomed us in a pretty unfriendly way, the WiFi didn’t work in our room, we got back pain from the bed, first the room smelled like smoke and later like something was wrong the drains, the room was full of mosquitoes.

2026-03-02 • via Nuitee
H
HIROYUKI • solo_traveller • jp
10
便利できれいなホテル
Pros:

街の中心まですぐ近く
リニューアルされていて部屋が清潔
バスタブがある

2026-02-26 • via Nuitee
M
Marie • solo_traveller • fr
8
Cons:

Les petits déjeuner sont tardifs.
J'en ai payé deux que je n'ai pas eu car mon avion partait avant l'ouverture du petit déjeuner.
Pouvez bien préciser les horaires du petit déjeuner au moment de la réservations.
Cordialement
Marie Andaloro

2026-02-13 • via Nuitee
S
SwanHGo • Couples • Singapore
10
Nice and comfortable hotel
Pros:

A nice small hotel at a good location with very helpful and friendly staff.
We walked everywhere to the main attractions but then we are walkers 😁.
We were very fortunate to be upgraded to a junior suite which looked a tad dated but it was very spacious and comfortable and most of all very clean and neat. It has all the amenities needed.
The buffet breakfast was a simple affair with choices and more than enough to get you going, really enjoyed the congee.

2026-02-11 • via Tripadvisor
M
Marie • family_with_children • fr
6
Cons:

Le petit déjeuner est à partir de 7h trop tard pour deux des trois nuits que j’ai passé dans cet hôtel. Ce qui fait deux petits déjeuners que j’avais payé et qu’ils n’ont pas voulu me rembourser.

2026-02-11 • via Nuitee
S
SOFIA • solo_traveller • gr
10
All perfect!
Pros:

everything was perfect
I even got a room upgrade

Cons:

minor problem with smell from drains

2026-01-25 • via Nuitee
K
Karl • couple • gb
5
Average dated overpriced hotel
Pros:

Friendly staff, location was okay for several tourist attractions.
Quiet area considering construction works close by.
Great shower.

Cons:

Dated rooms. Poor view, tiny balcony with no chairs or table. Very poor reception on TV so pointless being in the room. Chef needs retraining on how to cook poach and fried eggs, both undercooked.
Overpriced hotel, for what you get.

2026-01-19 • via Nuitee
M
MalouM • family_with_children • au
9
2026-01-11 • via Nuitee
A
Aditya • solo_traveller • in
9
Good to stay
Pros:

Good location. 10 minute walk to night market. Lots of cafés surrounding

2026-01-07 • via Nuitee
M
Mary • family_with_children • us
6
2026-01-07 • via Nuitee