Home2 Suites Nashville Airport

Clean, comfortable property!

The hotel was clean,the entire team was awesome ,big big big hugeeeeee shout out to Samantha.We love your service fantastic job young lady.Keep up the great work blessings.

The hotel staffs was all nice and clean,i felt at home.Wish i could make this a 10 stars Samantha was súper friendly sweet lady.This trip was too short wish i could stay longer.

My husband and I stayed here for the last night of our 24-day vacation (all but 2 hotel stays were with Hilton). The gentleman who checked us in was very pleasant and accommodating. The room was comfortable but the linens were starting to show their wear. It had a good shower but the vanity sink drained slowly. Upon checkout, I requested a printed copy of the receipt. It showed a charge for a purchase at the Home2Market shop. I explained that we did not purchase anything and inquired if the charge was for parking. Yes, I offered the explanation. The girl agreed that it was for parking but said it had been coded incorrectly and she “HAD” to correct it. She immediately revised the statement and charged me an additional 49 cents. I was shocked that they valued “correct coding” over customer service and that the hotel must have “needed” the extra 49 cents. I am a Gold Hilton Honors Member so loyalty, as well as customer service, does not appear to be as important at this location as I have experienced at other Hilton properties. How unfortunate this experience left a bad taste in our mouths to finish up our long-awaited vacation. Oh, I accept that the correction was legitimate, but I was just shocked that perfection and revision over 49 cents was required.

Location

Very nice, clean place. The kids loved the pool.

Great hotel, very clean and comfortable. Would recommend.

Samantha and Sasha Kay have been so wonderful to us during our stay. Whenever we needed help they provided us with the answer. This week has been very stressful since we were here for the One Up Cheer Competition, but the one thing that wasn’t stressful was our stay. This was all due to the hospitality the staff provided. Definitely would recommend to stay here and it’s super close to the airport. 😃

Samantha and Sasha Kay have taken great care of us. We flew in for a cheer competition and had so many questions and they had all the answers and welcomed us with a warm smile and positive attitude. Cant wait to come here again! Amazing hospitality!

Front desk was very helpful. Clean spacious rooms.

Wonderful stay, everyone is so nice and the attention is very good.

The moment I entered I felt welcome and belong,I was early and Samantha helped me big time to checked in early.Not only that the young lady went above and beyond from begin to end to ensure my stay was what I paid for and to be honest would even worth more.Samantha top notch service,I love this location from now on.Thanks to the security for letting me felt safe if my memory serves me right he said his name was Kenroy.Samantha your a diamond at Home2Suites blessings and continue shining.

I love every moment of my stay,my greatest part was the customer service from Samantha at the front desk.Very rear now we find this service and I hope you all promote her or something.Ms Samantha continue on this same path your success is very near young lady.Overall great staffs.

We had a great stay. Room was comfortable and had a full fridge/freezer, hot plate stove, microwave and dishes. Pull out couch in the room, but we just slept on the couch. A/C was nice and cold, breakfast was delicious (get the croissants!). Location was fabulous and just 15 minutes to the event we were in town for at the Fairgrounds. Hotel also had several patio areas with fire pits and grills. Best of all there was very little airport noise due to being on the descent path!