Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Room maintenance
Limited food variety

Categories

Cleanliness
8.3
Several mentions of issues with cleanliness and maintenance.
Service
9.3
Consistently positive feedback regarding staff attentiveness and friendliness.
Location
9.3
Reviewers highlighted the hotel's central location as a major advantage.
Room Quality
8.3
Some complaints about room issues such as maintenance and comfort.
Amenities
8.8
General satisfaction with amenities, including some suggestions for improvement.
Value for Money
8.8
Perceived as good value, though some suggest more variety in dining options.
Food and Beverage
8.3
Mixed reviews on food quality, particularly breakfast.
Overall Experience
9.3
Overall positive experiences cited, with many users expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:02

Property Description

Modern Accommodations and Facilities
Hotel Carretero, located in the heart of Manizales, offers contemporary rooms with queen-size beds, LCD TVs, and minibars. The hotel boasts a gym, a restaurant serving regional cuisine, and two vibrant bars for guests to unwind.

Convenient Dining Options
Guests can start their day with a delicious breakfast buffet or savor local dishes at El Escorial restaurant. For a casual drink, they can head to El Refugio bar or the cozy English-style pub. Additionally, the hotel's central location provides easy access to various dining venues in the area.

Transportation and Parking
To ensure a hassle-free stay, guests can arrange for an airport shuttle by contacting the hotel. For those with private vehicles, free onsite parking is available. Experience comfort and convenience at Hotel Carretero - book your stay now.

Important information:

Please note there is not public transport access. MINOR POLICIES The Carretero Hotel complies with Law 679 of 2001, and warns the GUEST that sexual exploitation and abuse of minors in the country are punished in accordance with current legal provisions. EVERY MINOR must provide the following physical, non-virtual documents Civil Registry and Identity Card regardless of age CHECK IN OF THE MINOR **WITHOUT THEIR PARENTS WITH A RELATIVE IN CHARGE, they must present the document that proves their relationship, parental permission signed and authenticated with the identity documents of the 3 people. Father. Mother and Child ***WITH ONE OF THE PARENTS, the signed and authenticated permission of the absent parent or permission issued by the family welfare institute must be accredited. ***SCHOOL, SPORTS, CULTURAL GROUPS They must present a letter from the school or entity that is responsible for the minor signed and authenticated, parental permission signed and authenticated with the identity documents of the 3 people. Father. Mother and Child. ** FOREIGN MINOR WITHOUT PARENTS OR WITH ONE OF THE PARENTS You must provide the permission(s) of the parents with whom you enter the country Foreigners born abroad physical passport with a stamp of entry to the country less than 90 days old and a document that proves their relationship with their parents Nationals with dual nationality present both passports, physical stamps in the Colombian passport

Impuesto IVA del 19% (Para huéspedes no residentes en Colombia deben cumplir con lo estipulado en el Decreto 297 de 2016 para poder ser exentos del impuesto del IVA, Presentar pasaporte, sello de ingreso al país no superior a 90 días. Los nacionales no residentes deben aportar en el momento del Check-in el pasaporte con los respectivos sellos y adicional deben acreditar su calidad de no residente con otro documento por ejemplo la Green Card), de lo contrario se le sumará a la tarifa el impuesto del IVA del 19%Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for COP 70,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1490 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
J
Jairo • couple • co
9
Pros:

Ubicación y comodidad

Cons:

Parqueadero insuficiente, mal funcionamiento de los ascensores

2026-07-04 • via Nuitee
B
Betancourth C • solo_traveller • co
10
2026-07-03 • via Nuitee
A
Angélica • solo_traveller • co
10
2026-07-03 • via Nuitee
G
German • solo_traveller • co
10
Pros:

Ubicación central, muy buen desayuno, buena atención del personal. Habitacion cómoda, limpia.

Cons:

Sin comentarios, todo perfecto.

2026-07-03 • via Nuitee
C
CONSUELO • couple • co
9
Pros:

La amabilidad del personal. Especialmente el botones que nos recibió y atendió cuando llegamos

Cons:

La relación precio/ calidad

2026-06-30 • via Nuitee
J
Jessica • family_with_children • co
9
Hospedaje maravilloso
Pros:

Habitaciones muy cómodas

2026-06-30 • via Nuitee
S
Susanne • solo_traveller • de
7
Funktionales Hotel am Stadtrand
Pros:

Soweit ich sehen konnte, sind die Zimmer sauber und komfortabel. Das Hotelpersonal war sehr freundlich und verständnisvoll und half mir, ein Taxi zu finden, um in ein anderes Hotel zu fahren.

Cons:

Ich habe in dem Hotel nicht übernachtet, sondern die Buchung vor Ort storniert. Die Lage am Stadtrand ist nicht schön. Es ist in allen Zimmern extrem laut.

2026-06-30 • via Nuitee
J
Jimmy Andres • extended_group • co
10
Volvería
Pros:

Muy central , habitaciones muy limpias y lo mejor el personal muy amable y atento

2026-06-29 • via Nuitee
P
Pablo Andres • solo_traveller • co
9
confortable, bien ubicado y a muy buen precio
Pros:

La ubicación, facilidad de llegada. los servicios adicionales.

Cons:

la habitación no tenia aire acondicionado. tenia mesa de planchar pero no plancha, tuve que pedirla.

2026-06-29 • via Nuitee
L
Luis Enrique • family_with_children • co
9
2026-06-28 • via Nuitee
R
Rodrigo • solo_traveller • co
8
Pros:

Muy comodo, buena dotacion. El desayuno excelente

Cons:

Ruido en el extractor del baño

2026-06-28 • via Nuitee
D
Diego Fernando • solo_traveller • co
9
Pros:

El Hotel se encuentra remodelado y las habitaciones estab bonitas.

Cons:

Los ascensores son el unico detalle que deberian considerar reformar ya que son muy pequeños

2026-06-26 • via Nuitee
B
Blanco Barrera • solo_traveller • co
10
Pros:

El servicio del personal

Cons:

La falta de piscina

2026-06-25 • via Nuitee
J
Jose Andres • solo_traveller • co
10
Excelente
Pros:

Muy cómodo

Cons:

Todo me gustó

2026-06-25 • via Nuitee
J
johan david • solo_traveller • co
10
El mejor hotel en manizales
Pros:

Todo

Cons:

Nada

2026-06-25 • via Nuitee
E
Enilda • solo_traveller • pr
9
Pros:

El servicio y atención de sus empleados

Cons:

Que no tiene aire acondicionado

2026-06-25 • via Nuitee
M
Marcela • solo_traveller • co
9
2026-06-24 • via Nuitee
A
Alan • extended_group • co
10
2026-06-24 • via Nuitee
M
Manzano • couple • us
10
Pros:

I like everything very nice people food is very good

2026-06-23 • via Nuitee
M
Manuel • couple • co
9
Pros:

Ubicación
Atención
Vistas

Cons:

Nada

2026-06-23 • via Nuitee