Hyatt Place Chicago-South/University Medical Center

Hotels
Hyatt Place
8.8 (637 reviews)
5225 South Harper Avenue , Chicago , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Improved experience
Good breakfast variety
Cons:
Cleanliness issues
No microwaves in rooms
Old tub
Overreactive heating

Categories

Cleanliness
8.01
Several complaints about cleanliness, including red stains and sewer smells.
Service
9.48
Staff were consistently described as friendly and helpful.
Location
9.52
Location praised, especially for proximity to the University and local amenities.
Room Quality
8.47
Mixed sentiments with some comforts noted, but issues with old facilities.
Amenities
8.5
Amenities noted as lacking, such as microwaves in rooms and breakfast not included for all.
Value for Money
8.96
General satisfaction with value, though reports of being double charged.
Food and Beverage
8.01
Food quality improved, but breakfast not included with all room rates.
Overall Experience
9.48
Overall pleasant stay with improvements from past experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:32

Property Description

Convenient Location

Situated just minutes away from the University of Chicago campus and a short drive to downtown Chicago, Hyatt Place Chicago-South/University Medical Center offers easy access to key attractions.

Modern Amenities

Each room is equipped with a 42-inch flat-screen TV, free WiFi, and a cozy sofa bed. Guests can also enjoy the convenience of a refrigerator and coffee machine in every room.

On-Site Dining and Leisure

Indulge in delicious 24-hour dining options at the Guest Kitchen and Bakery Café, or unwind in the indoor pool and fitness center. The hotel also provides meeting facilities, a 24-hour front desk, and shuttle services for a seamless stay.

Experience comfort and convenience at Hyatt Place Chicago-South/University Medical Center. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 637 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.48
D
deanao341 NONE Hallandale Beach, Broward County, Florida
10
Great location amazing staff
Pros:

This hotel was wonderful the location was perfect everything was within walking distance it was clean everything worked wonderful and the staff was amazing

2026-04-22 via Tripadvisor
M
Melissa solo_traveller us
6
More on the fair range of comfort at a luxury price. Great to be within walking distance to the Univ
Pros:

One of the few options close to the University of Chicago

Cons:

More on the fair range of comfort at a luxury price. Great to be within walking distance to the University though.
True story: I called for maintenance because the loo wasn't flushing, but instead of fixing it for us, they literally handed me a toilet plunger from the door. I was literally speechless! After paying $850 for 2 nights.... apparently I'm also expected to handle the maintenance issues myself.
Just know your paying for the location, not quality.

2026-04-20 via Nuitee
P
Pesikoff solo_traveller us
7
Good stay.
Pros:

Location close to university of Chicago . Shops on street available.

Cons:

Very mediocre facility. Heating/cooling unit very outdated and uncomfortable. Blows on bed and noisy. Limited housekeeping.
Expensive for what it is.

2026-04-16 via Nuitee
H
hoangnguyenn2026 Business
4
Bad room quality
Pros:

The staff are incredibly kind, so I want to be clear that this isn’t about them at all. The issue is purely with the room quality, which has been really poor. I had to move rooms because of renovations, but the new room has been really disappointing. There’s a strong unpleasant smell, and the AC runs loudly all night, making it hard to sleep.

2026-04-13 via Tripadvisor
M
Muhoozi solo_traveller ug
10
2026-04-07 via Nuitee
M
Muhoozi solo_traveller ug
10
2026-04-03 via Nuitee
F
Fatema family_with_children us
9
2026-04-02 via Nuitee
S
S4489IKjack NONE
6
Generally ok.
Pros:

Generally, nice hotel with location accessible to many restaurants and shops. Rooms were good size and staff was friendly. Had some difficulty with thr room being over 80 despite cool temperatures outside, staff was unable to help. Ice machine in desperate need of cleaning and pool out of order.

2026-03-31 via Tripadvisor
H
HONG family_with_children fr
10
2026-03-28 via Nuitee
D
dianemQ7235MR NONE Minneapolis, Minnesota
10
Lovely Hotel in Hyde Park
Pros:

Great location, quiet, clean, welcoming hotel with a great breakfast. Fitness room has nice machines. Grocery stores and bus/train access nearby. Walkable area with restaurants and close to Lake Michigan.

2026-03-27 via Tripadvisor
P
Phillips couple us
2
I would not stay here again
Pros:

Just the location

Cons:

Firstly I was charged on booking.com before arriving and still was charged again once I got to the property then the tv was skipping and searching for signal all night couldn’t enjoy that and lastly the pool looked dirty and has rust in it

2026-03-23 via Nuitee
M
Mariusz family_with_children pl
8
2026-03-22 via Nuitee
9
946claritah NONE
10
Great Hyde Park Lodging
Pros:

The property was clean & modern with refreshed bed & bath linens and breakfast exceeded our expectations! Having numerous nearby restaurants was a bonus.

2026-03-21 via Tripadvisor
S
Steven solo_traveller us
7
Solid 4/5 stars.
Pros:

It was very clean.

Cons:

Parking options are an issue.

2026-03-19 via Nuitee
H
Heather Jin Hee solo_traveller gb
10
2026-03-15 via Nuitee
Z
Zina couple us
10
Excellent
Pros:

The customer service was great. The atmosphere was even better. everyone was friendly, helpful, and nice. Really do appreciate them and my time that I stayed here.

2026-03-06 via Nuitee
J
Jaden couple us
1
2026-03-03 via Nuitee
J
Juan Antonio family_with_children pe
10
2026-03-03 via Nuitee
K
Kristine couple us
10
Pros:

It was close to the hospital, the staff was fantastic, and the hotel was very clean.

2026-03-03 via Nuitee
L
Linda solo_traveller gb
9
2026-03-01 via Nuitee