Hyatt Place Chicago-South/University Medical Center

Hotels
•
Hyatt Place
8.8 (660 reviews)
5225 South Harper Avenue , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Improved experience
Good breakfast variety
Cons:
Cleanliness issues
No microwaves in rooms
Old tub
Overreactive heating

Categories

Cleanliness
8.01
Several complaints about cleanliness, including red stains and sewer smells.
Service
9.48
Staff were consistently described as friendly and helpful.
Location
9.52
Location praised, especially for proximity to the University and local amenities.
Room Quality
8.47
Mixed sentiments with some comforts noted, but issues with old facilities.
Amenities
8.5
Amenities noted as lacking, such as microwaves in rooms and breakfast not included for all.
Value for Money
8.96
General satisfaction with value, though reports of being double charged.
Food and Beverage
8.01
Food quality improved, but breakfast not included with all room rates.
Overall Experience
9.48
Overall pleasant stay with improvements from past experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:32

Property Description

Convenient Location

Situated just minutes away from the University of Chicago campus and a short drive to downtown Chicago, Hyatt Place Chicago-South/University Medical Center offers easy access to key attractions.

Modern Amenities

Each room is equipped with a 42-inch flat-screen TV, free WiFi, and a cozy sofa bed. Guests can also enjoy the convenience of a refrigerator and coffee machine in every room.

On-Site Dining and Leisure

Indulge in delicious 24-hour dining options at the Guest Kitchen and Bakery Café, or unwind in the indoor pool and fitness center. The hotel also provides meeting facilities, a 24-hour front desk, and shuttle services for a seamless stay.

Experience comfort and convenience at Hyatt Place Chicago-South/University Medical Center. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 660 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 9.48
J
José Ignacio • couple • cl
6
No lo recomiendo
Pros:

Personal y limpieza

Cons:

El desayuno era muy malo.
Relación precio calidad deficiente.
El primer día nos dieron una pieza que no tenía cortinas

2026-06-25 • via Nuitee
V
Vicki • solo_traveller • us
9
Pros:

Location was close to everything.

Cons:

Price

2026-06-24 • via Nuitee
J
Jacquelyn • family_with_children • us
10
Pros:

Very clean and staff were very friendly

2026-06-18 • via Nuitee
N
Naomi • family_with_children • it
9
2026-06-17 • via Nuitee
7
734nancyi • Business
10
My Stay
Pros:

Everything was great, clean and breakfast was great! The staff was nice and friendly. I felt safe and relaxed. Would definitely recommend to anyone

2026-06-14 • via Tripadvisor
T
Thomas • couple • us
10
Pros:

Staff is always awesome at this location!

2026-06-09 • via Nuitee
M
mariaroseparker • Business • Southampton, Pennsylvania
10
Excellent hotel
Pros:

Excellent hotel with clean rooms, plentiful breakfast and welcoming staff. We stayed for a business trip and were greeted by a wonderful staff and high quality hotel in Chicago.

2026-06-07 • via Tripadvisor
T
Timur • solo_traveller • de
7
2026-06-04 • via Nuitee
M
Mehmet Sinan • extended_group • tr
8
A good alternative in Hyde Park area
Pros:

Very good location for UChicago, friendly staff, car parking available, a decent hotel

Cons:

Not much really. Price was high for a 3 Star hotel, but all the hotels in Chicago were flying high at the time of stay. Breakfast is standard free breakfast at the Hotels in the US - nothing special.

2026-05-31 • via Nuitee
S
Sharon • solo_traveller • us
9
Nice and relaxing location accessible
Pros:

Breakfast would be better if the BACON was fully cooked crispy

Cons:

Access to a Microwave at Breakfast time would ha e been great.

2026-05-14 • via Nuitee
R
Rochelle • family_with_children • us
7
2026-05-07 • via Nuitee
S
sricanati • Business
2
Worst experience ever.
Pros:

This was a top three worst hotel experience of my travel career. I was at this hotel for business and they moved my room without my consent, throwing my clothes in a trash bag including putting in my toothbrush with my running shoes, gross! When I talk to the staff, they said they were not here when this happened and therefore were not responsible. I'm attaching a picture of my clothes in the trash bag

2026-04-26 • via Tripadvisor
T
Tonia • couple • us
10
Modern, comfortable hotel
Pros:

Very friendly and helpful staff with restaurants all around.

2026-04-26 • via Nuitee
D
deanao341 • NONE • Hallandale Beach, Broward County, Florida
10
Great location amazing staff
Pros:

This hotel was wonderful the location was perfect everything was within walking distance it was clean everything worked wonderful and the staff was amazing

2026-04-22 • via Tripadvisor
M
Melissa • solo_traveller • us
6
More on the fair range of comfort at a luxury price. Great to be within walking distance to the Univ
Pros:

One of the few options close to the University of Chicago

Cons:

More on the fair range of comfort at a luxury price. Great to be within walking distance to the University though.
True story: I called for maintenance because the loo wasn't flushing, but instead of fixing it for us, they literally handed me a toilet plunger from the door. I was literally speechless! After paying $850 for 2 nights.... apparently I'm also expected to handle the maintenance issues myself.
Just know your paying for the location, not quality.

2026-04-20 • via Nuitee
P
Pesikoff • solo_traveller • us
7
Good stay.
Pros:

Location close to university of Chicago . Shops on street available.

Cons:

Very mediocre facility. Heating/cooling unit very outdated and uncomfortable. Blows on bed and noisy. Limited housekeeping.
Expensive for what it is.

2026-04-16 • via Nuitee
H
hoangnguyenn2026 • Business
4
Bad room quality
Pros:

The staff are incredibly kind, so I want to be clear that this isn’t about them at all. The issue is purely with the room quality, which has been really poor. I had to move rooms because of renovations, but the new room has been really disappointing. There’s a strong unpleasant smell, and the AC runs loudly all night, making it hard to sleep.

2026-04-13 • via Tripadvisor
M
Muhoozi • solo_traveller • ug
10
2026-04-07 • via Nuitee
M
Muhoozi • solo_traveller • ug
10
2026-04-03 • via Nuitee
F
Fatema • family_with_children • us
9
2026-04-02 • via Nuitee