Omni Nashville Hotel

Hotels
•
Omni Hotels
9.1 (1774 reviews)
250 Rep. John Lewis Way South , Nashville , US
+1 615-782-5300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Excellent food options
Cons:
Housekeeping issues
Customer service complaints

Categories

Cleanliness
8.31
Rooms were neat and clean, but some guests had issues with housekeeping.
Service
9.28
Most staff were praised for their helpfulness and friendliness, though there was a notable complaint regarding customer service.
Location
9.82
Great downtown location close to attractions and easy to explore.
Room Quality
9.27
Rooms were spacious, spotless, and comfortable, with great views.
Amenities
8.8
Good range of amenities, including a great gluten-free breakfast.
Value for Money
8.26
Overall experience supports value, but the fraud claim affected perceptions.
Food and Beverage
9.31
Highly rated gluten-free breakfast options received positive feedback.
Overall Experience
9.78
A generally exceptional experience despite a few negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:18

Property Description

Rooftop Swimming Pool and Fitness Centre

The Omni Hotel Nashville offers a luxurious experience with its rooftop swimming pool and fully-equipped fitness centre. Guests can enjoy a refreshing swim with a view or maintain their fitness routine during their stay.

On-Site Restaurants and Poolside Bar

Indulge in a culinary journey at the hotel's 5 on-site restaurants, including a seasonal poolside bar. From gourmet meals to refreshing drinks by the pool, there is something to satisfy every craving without having to leave the property.

Spa Services and 24-Hour Reception

Relax and rejuvenate at the on-site spa offering massages, facials, and body treatments. Additionally, the 24-hour reception ensures that guests receive assistance and services at any time of the day.

Experience the best of Nashville at Omni Hotel - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 1774 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 9.78
A
Allen • couple • us
10
2026-10-17 • via Nuitee
J
James Brantley • solo_traveller • us
5
Pros:

Space was clean and convenient to locations around it.

Cons:

The prices, the fees are insane that are added on. The food at the restaurants on property are not great. Id definitely go venture out to eat somewhere else.

2026-10-10 • via Nuitee
G
G • family_with_children • us
9
Pros:

location

2026-10-08 • via Nuitee
C
Celimar • couple • pr
10
Definitely recommend! Grear staff, clean rooms, the best location!
Pros:

Excellent location!

2026-10-07 • via Nuitee
T
Terri • solo_traveller • us
10
Our wonderful trip to Nashville was made perfect by our stay at this hotel.
Pros:

Gorgeous hotel. Exceptionally clean and comfortable, with outstanding service. Loved the very open lobby and spacious with a beautiful bar. Perfect location. Not too close to Broadway, but close enough to everything. The hotel provided us with a surprise bottle of champagne and charcuterie plate for my birthday, which was unexpected and lovely, plus a fantastic room with a view perfect experience and we will stay there again in the future.

Cons:

Not a thing. We loved everything about it.

2026-09-18 • via Nuitee
K
Kristen • solo_traveller • us
7
Nice hotel, great location
Pros:

Location

Cons:

Spa didn’t offer nail service as stated in advertising

2026-09-16 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-09-14 • via Nuitee
B
Brian • couple • us
10
2026-09-08 • via Nuitee
D
Damona • couple • us
9
I will return
Pros:

Convenience and that the Country Music Hall of Fame was there

2026-09-08 • via Nuitee
S
Sheena • couple • us
7
Fine
Pros:

Lobby was nice

Cons:

Very chaotic, not enough check in staff, valet lost my car, had to wait over an hour and took 4 people to find it.

2026-09-08 • via Nuitee
W
William jr • couple • us
8
2026-09-06 • via Nuitee
S
Saylor • solo_traveller • us
10
Pros:

Fabulous time, loved the hotel and will definitely be back!!

Cons:

Location, restaurants, and amenities

2026-09-02 • via Nuitee
S
Sherlita • couple • us
9
2026-09-01 • via Nuitee
F
Francesc Xavier • couple • ad
7
2026-09-01 • via Nuitee
L
LesleyAnne • extended_group • au
10
2026-08-31 • via Nuitee
J
Jay • couple • us
10
2026-08-31 • via Nuitee
C
Christina • couple • us
8
2026-08-31 • via Nuitee
A
Anxo • solo_traveller • us
10
2026-08-31 • via Nuitee
N
Natalie • couple • us
10
2026-08-30 • via Nuitee
E
Emma • family_with_children • gb
10
Pros:

Excellent hotel, wonderful location. Would thoroughly recommend!

2026-08-28 • via Nuitee