Omni Nashville Hotel

Hotels
•
Omni Hotels
9.1 (1706 reviews)
250 Rep. John Lewis Way South , Nashville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Excellent food options
Cons:
Housekeeping issues
Customer service complaints

Categories

Cleanliness
8.31
Rooms were neat and clean, but some guests had issues with housekeeping.
Service
9.28
Most staff were praised for their helpfulness and friendliness, though there was a notable complaint regarding customer service.
Location
9.82
Great downtown location close to attractions and easy to explore.
Room Quality
9.27
Rooms were spacious, spotless, and comfortable, with great views.
Amenities
8.8
Good range of amenities, including a great gluten-free breakfast.
Value for Money
8.26
Overall experience supports value, but the fraud claim affected perceptions.
Food and Beverage
9.31
Highly rated gluten-free breakfast options received positive feedback.
Overall Experience
9.78
A generally exceptional experience despite a few negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:18

Property Description

Rooftop Swimming Pool and Fitness Centre

The Omni Hotel Nashville offers a luxurious experience with its rooftop swimming pool and fully-equipped fitness centre. Guests can enjoy a refreshing swim with a view or maintain their fitness routine during their stay.

On-Site Restaurants and Poolside Bar

Indulge in a culinary journey at the hotel's 5 on-site restaurants, including a seasonal poolside bar. From gourmet meals to refreshing drinks by the pool, there is something to satisfy every craving without having to leave the property.

Spa Services and 24-Hour Reception

Relax and rejuvenate at the on-site spa offering massages, facials, and body treatments. Additionally, the 24-hour reception ensures that guests receive assistance and services at any time of the day.

Experience the best of Nashville at Omni Hotel - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 60 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$27.31 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 1706 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 9.78
K
Kevin • extended_group • gb
10
Very little sleep!
Pros:

Amazing location and facility, you cannot fault this hotel, the staff are amazing

Cons:

The constant honking of horns at the intersection and lack of sound proofing on the glazing was the real let down, absolutely amazing hotel apart from this!

Would definitely return but would ask for a different room!

2026-06-27 • via Nuitee
C
Codie • family_with_children • us
10
2026-06-24 • via Nuitee
S
Scott • solo_traveller • us
10
2026-06-22 • via Nuitee
M
Michael • solo_traveller • us
9
2026-06-22 • via Nuitee
J
jacqueline • extended_group • gb
10
Pros:

Location was perfect. Rooms were spacious.

2026-06-21 • via Nuitee
E
Evelyn • extended_group • us
10
2026-06-20 • via Nuitee
B
Brandon • couple • us
10
Overall The Omni is a great hotel with quiet rooms and great sites close by.
Pros:

Room was great

Cons:

At the time of my check in there were only 2 people at the desk and it took 15 minutes for us to finally start checking in

2026-06-19 • via Nuitee
R
Ronen • extended_group • us
8
2026-06-18 • via Nuitee
S
Sarah • couple • us
10
Loved the location and the beds were very comfortable with extremely friendly staff
Pros:

Property had great amenities and everyone was very helpful.

Cons:

It’s not very modern with the USB-C chargers outlets not available and the hair dryer in the room was extremely old.

2026-06-16 • via Nuitee
L
Lara • couple • us
10
Pros:

Location, restaurants and bars in hotel. Room and bed was super comfortable and the staff was extremely friendly

2026-06-16 • via Nuitee
D
Dalessandro • solo_traveller • us
10
I would stay here again.
Pros:

The staff is extremely friendly.The place is beautiful.The pool was so nice, the cleanliness.The breakfast buffet was perfect.I gotta say, one of the nicest experiences.We've had, and i've stayed in nashville, five times always been good.This one was exceptional.The location is two blocks from bridgestone.We love that... Even worked out in the gym twice, one of the better gyms of hotels that i've previously stayed at this one was great

Cons:

Really don't have any constructive criticism.

2026-06-15 • via Nuitee
S
Shenteirria • couple • us
10
2026-06-15 • via Nuitee
S
Severiano • couple • us
10
2026-06-14 • via Nuitee
D
Danielle • extended_group • us
10
2026-06-14 • via Nuitee
P
Patricia • extended_group • us
10
Excellent Room and amenities
Pros:

Location, gym, security -liked card access for elevator / loved the view of downtown Nashville from my room. Very clean too!

Cons:

Vending machine wouldn't take cash nor credit card. I wanted to get bottled water or soda. They should sell drinks and snacks during festival. They only do it late at night

2026-06-12 • via Nuitee
B
Beth • couple • us
9
2026-06-11 • via Nuitee
S
Suzanne • couple • us
10
2026-06-08 • via Nuitee
P
Paul • extended_group • gb
10
2026-06-06 • via Nuitee
D
Dana • solo_traveller • us
10
2026-06-06 • via Nuitee
V
Van Scoter • couple • us
8
2026-06-05 • via Nuitee