PURO Kraków Stare Miasto

Hotels
9.4 (7934 reviews)
Ogrodowa 10 , Kraków , pl
+48 12 314 21 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Variety and quality of food
Cons:
Small room sizes
Service delays at breakfast
Cleanliness issues noted

Categories

Cleanliness
8.56
Some reviews noted cleanliness issues like a not very clean carpet.
Service
9.53
Overall, the staff was described as friendly and helpful, with some minor service delays.
Location
10
Multiple reviews praised the hotel for its excellent location near key attractions.
Room Quality
9.07
A few guests mentioned rooms being slightly small and cold, but overall comfort was highlighted.
Amenities
9.52
Amenities were well-reviewed, with comments on available beverages and breakfast options.
Value for Money
9.05
Value was generally perceived as good, with some mentioning concerns over room sizes.
Food and Beverage
9.51
Breakfast received high praise for variety and quality, despite some service issues.
Overall Experience
9.96
The overall experience was largely positive, marked by location and service satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation with Modern Amenities
Experience the modern and stylish PURO Kraków Stare Miasto, located just 1 km from the Main Market Square. Each room offers air conditioning, free Wi-Fi, a tablet, a 49-inch TV, and a safety deposit box.

Relaxing Lounge and Gastronomic Delights
Unwind in the hotel's lounge or indulge in classic dishes with a modern twist at HINT Kraków gastropub. Enjoy comfort food and a cozy ambiance during your stay.

Convenient Location for Exploring
Situated near Kraków Główny Train Station and Galeria Krakowska shopping mall, our hotel offers easy access to popular attractions and amenities. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.4
Based on 7934 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 9.07
Amenities: 9.52
Value for Money: 9.05
Food and Beverage: 9.51
Overall Experience: 9.96
D
Dominika • solo_traveller • pl
10
Nice hotel really close to the train station
Pros:

Everything was amazing.

2026-08-22 • via Nuitee
K
Kamila • extended_group • ae
4
2026-08-22 • via Nuitee
V
Vasyl • couple • ua
10
2026-08-22 • via Nuitee
D
Deborah • solo_traveller • it
10
2026-08-22 • via Nuitee
M
Margus • family_with_children • ee
9
2026-08-21 • via Nuitee
V
Vicente • solo_traveller • es
9
Pros:

Ubicación excelente junto a la Estación Central y el Barrio Antiguo

2026-08-21 • via Nuitee
S
Sofiya • couple • ua
10
2026-08-21 • via Nuitee
A
Angelika • solo_traveller • de
7
Wunderschöne Stadt, Hotel erfüllte seinen Zweck.
Pros:

Sehr gute Lage, Klimaanlage hat super funktioniert, Bett fantastisch .

Cons:

Mein Zimmer war dunkel, aber dafür ruhig und nicht zur Straßenseite hin und leider im 1. Stock. War aber ok.
Der Frühstücksraum überfüllt , die Speisen( Toast mit Poached egg ) viel zu fettig und nicht schmackhaft.
Aber insgesamt große Auswahl, aber alles etwas chaotisch.

2026-08-21 • via Nuitee
N
Nepal • solo_traveller • it
10
Pros:

I keep coming back to this place.

Cons:

Free Coffee

2026-08-21 • via Nuitee
H
huynh • couple • us
10
Pros:

Location

2026-08-21 • via Nuitee
D
Daria • solo_traveller • ua
10
2026-08-21 • via Nuitee
A
Anton • family_with_children • gb
9
Good location and the suite was amazing
Pros:

Location

Cons:

Shower broke

2026-08-21 • via Nuitee
H
Herbert • solo_traveller • at
9
2026-08-21 • via Nuitee
F
François • couple • fr
9
2026-08-20 • via Nuitee
M
Matthew • family_with_children • gb
10
2026-08-20 • via Nuitee
F
Federica • solo_traveller • it
8
Bene ma non benissimo
Pros:

La posizione è buona: in 5-10 minuti ti trovi in pieno centro città

Cons:

Il bagno in camera è separato da una vetrata e la privacy ne risente un pochino. Inoltre, l'acqua calda ha dato qualche problema

2026-08-20 • via Nuitee
J
Jarosław • couple • pl
10
Fantastycznie jak zwykle w Puro
Pros:

Bardzo miła obsługa od recepcji po restauracje.

2026-08-20 • via Nuitee
C
caroline • family_with_children • ae
7
2026-08-20 • via Nuitee
S
Stephen • solo_traveller • gb
9
2026-08-19 • via Nuitee
M
Monika • family_with_children • gb
8
I will stay again
Pros:

Staff very nice , close to the station . Good food

Cons:

Small room
No iron
No space for clothes

2026-08-19 • via Nuitee