PURO Kraków Stare Miasto

Hotels
9.4 (7338 reviews)
Ogrodowa 10 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Variety and quality of food
Cons:
Small room sizes
Service delays at breakfast
Cleanliness issues noted

Categories

Cleanliness
8.56
Some reviews noted cleanliness issues like a not very clean carpet.
Service
9.53
Overall, the staff was described as friendly and helpful, with some minor service delays.
Location
10
Multiple reviews praised the hotel for its excellent location near key attractions.
Room Quality
9.07
A few guests mentioned rooms being slightly small and cold, but overall comfort was highlighted.
Amenities
9.52
Amenities were well-reviewed, with comments on available beverages and breakfast options.
Value for Money
9.05
Value was generally perceived as good, with some mentioning concerns over room sizes.
Food and Beverage
9.51
Breakfast received high praise for variety and quality, despite some service issues.
Overall Experience
9.96
The overall experience was largely positive, marked by location and service satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation with Modern Amenities
Experience the modern and stylish PURO Kraków Stare Miasto, located just 1 km from the Main Market Square. Each room offers air conditioning, free Wi-Fi, a tablet, a 49-inch TV, and a safety deposit box.

Relaxing Lounge and Gastronomic Delights
Unwind in the hotel's lounge or indulge in classic dishes with a modern twist at HINT Kraków gastropub. Enjoy comfort food and a cozy ambiance during your stay.

Convenient Location for Exploring
Situated near Kraków Główny Train Station and Galeria Krakowska shopping mall, our hotel offers easy access to popular attractions and amenities. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 100 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for 100 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 7338 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 9.07
Amenities: 9.52
Value for Money: 9.05
Food and Beverage: 9.51
Overall Experience: 9.96
A
Anne • couple • us
9
The gps was sending us all over the place, but after an hour and a half, we were happy to find it so close.
Pros:

Location across the train station, cleanliness, modern amenities.

Cons:

Nothing

2026-05-01 • via Nuitee
C
Czesia • solo_traveller • pl
10
Simple, clean room at great location
Pros:

Location, location and location.
Close to Old Town, Planty, and easy to get from train station - just across the street. Simple, comfortable room.

Cons:

Bathroom is bit small but all was fit in nicely except - handers for bath towels.

2026-05-01 • via Nuitee
V
virginia • extended_group • pt
10
2026-05-01 • via Nuitee
S
Stefano • solo_traveller • it
9
Pros:

Struttura pulitissima e stanze ben organizzate. Colazione eccellente.

Cons:

Nulla di particolare

2026-05-01 • via Nuitee
L
Lukasz • couple • gb
10
Dobry stosunek jakości do ceny, lokalizacja nie do popicia, bardzo miła i profesjonalna obsługa. Pierwszy hotel w Krakow
Pros:

Lokalizacja jest mega.

Cons:

Ciężko znaleźć co było źle.

2026-05-01 • via Nuitee
M
MACIEJ • solo_traveller • pl
8
2026-05-01 • via Nuitee
M
Maryna • couple • ua
10
2026-05-01 • via Nuitee
M
Marian • couple • ae
10
Pros:

Staff and everything about the hotel is lovely. Fantastic location. Stay here!!

2026-05-01 • via Nuitee
L
Luigi • solo_traveller • it
10
Pros:

Hotel posizionato benissimo. Di fronte alla stazione centrale. Da lì mi sono mosso ovunque a piedi. Hotel luminoso e accogliente. Ottima prima colazione e ottimo anche il ristorante. Staff discreto ed efficiente. Veramente consigliato!

Cons:

Tutto veramente bene

2026-05-01 • via Nuitee
M
Marianne Koster • solo_traveller • nl
10
Pros:

Eigenlijk is het jammer dat dit hotelconcept niet wereldwijd wordt ingezet, want bij deze keten zou ik altijd willen verblijven. Mooie kamers, superschoon, zeer vriendelijke ontvangst, waanzinnig ontbijt. Dit is wat je wilt als je op vakantie bent!

2026-05-01 • via Nuitee
J
Janusz • couple • pl
9
2026-04-30 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
2026-04-30 • via Nuitee
W
Wiola • solo_traveller • pl
8
Pros:

Udogodnienia w postaci całodobowego dostępu do ekspresu do kawy 😏

2026-04-30 • via Nuitee
M
Małgorzata • couple • pl
10
2026-04-30 • via Nuitee
M
MITSUKO • solo_traveller • jp
10
かなり最高
Pros:

立地と清潔感、最高の朝食！

Cons:

敢えて言うなら部屋の清掃が早すぎた事

2026-04-30 • via Nuitee
J
Judyta • couple • gb
9
Pros:

Great location, lovely staff :)

2026-04-30 • via Nuitee
B
Bogdan • couple • pl
4
Nie przyjadę już tu!
Pros:

Niepodobające mnie się łóżka-strasznie miękkie koślawe

2026-04-30 • via Nuitee
M
Marta • solo_traveller • no
10
Pros:

Lokalizacja, ekspres do kawy, obsługa i wystrój

2026-04-30 • via Nuitee
B
Benjamin Harwood • couple • gb
9
2026-04-30 • via Nuitee
M
Mariya • solo_traveller • bg
10
Страхотен хотел
Pros:

Локацията е страхотна. Интериорът е супер. Храната в ресторанта и обслужването в ресторанта, бара и на рецепция бяха отлични.

Cons:

Нямаше чехлички в стаята.

2026-04-30 • via Nuitee