PURO Kraków Stare Miasto

Hotels
9.4 (8022 reviews)
Ogrodowa 10 , Kraków , PL
+48 12 314 21 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Variety and quality of food
Cons:
Small room sizes
Service delays at breakfast
Cleanliness issues noted

Categories

Cleanliness
8.56
Some reviews noted cleanliness issues like a not very clean carpet.
Service
9.53
Overall, the staff was described as friendly and helpful, with some minor service delays.
Location
10
Multiple reviews praised the hotel for its excellent location near key attractions.
Room Quality
9.07
A few guests mentioned rooms being slightly small and cold, but overall comfort was highlighted.
Amenities
9.52
Amenities were well-reviewed, with comments on available beverages and breakfast options.
Value for Money
9.05
Value was generally perceived as good, with some mentioning concerns over room sizes.
Food and Beverage
9.51
Breakfast received high praise for variety and quality, despite some service issues.
Overall Experience
9.96
The overall experience was largely positive, marked by location and service satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation with Modern Amenities
Experience the modern and stylish PURO Kraków Stare Miasto, located just 1 km from the Main Market Square. Each room offers air conditioning, free Wi-Fi, a tablet, a 49-inch TV, and a safety deposit box.

Relaxing Lounge and Gastronomic Delights
Unwind in the hotel's lounge or indulge in classic dishes with a modern twist at HINT Kraków gastropub. Enjoy comfort food and a cozy ambiance during your stay.

Convenient Location for Exploring
Situated near Kraków Główny Train Station and Galeria Krakowska shopping mall, our hotel offers easy access to popular attractions and amenities. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.4
Based on 8022 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 9.07
Amenities: 9.52
Value for Money: 9.05
Food and Beverage: 9.51
Overall Experience: 9.96
S
sharon • couple • il
9
מצוין
2026-10-14 • via Nuitee
A
Amouneh • solo_traveller • il
9
2026-10-14 • via Nuitee
A
Arkady • couple • il
9
Pros:

персонал, завтрак

Cons:

The room isn't very convenient—for example, there is no wardrobe. If you are staying for more than two days, this could be an inconvenience.

2026-10-13 • via Nuitee
A
amirav • solo_traveller • il
7
2026-10-13 • via Nuitee
D
Day • couple • us
8
Enjoyable
Pros:

Location front staff

Cons:

Breakfast wasn’t great

2026-10-13 • via Nuitee
L
Liza • solo_traveller • il
10
Pros:

Everything was splendid

2026-10-13 • via Nuitee
J
Johannes • solo_traveller • is
10
2026-10-13 • via Nuitee
V
Voina • couple • ro
10
2026-10-13 • via Nuitee
P
Peter • solo_traveller • ch
10
Pros:

Gratis Stadtführung

2026-10-13 • via Nuitee
J
Juan Carlos • couple • es
10
2026-10-12 • via Nuitee
C
Chaishin • couple • tw
10
非常滿意
Pros:

地點佳 櫃檯人員非常親切

2026-10-12 • via Nuitee
A
Anton • couple • de
9
Zentral gelegenes ****Hotel in Nähe Hauptbahnhof
Pros:

Dieses zentral gelegene ****Hotel befindet sich in der Nähe des Hauptbahnhofs und des Shopping Centers. Die Altstadt und das Zentrum Krakaus sind bequem zu Fuß erreichbar. Die Zimmer sind kompakt, modern ausgestattet und sauber. Das Frühstücksbüffet ist sehr gut.

2026-10-12 • via Nuitee
D
Dariusz • couple • pl
8
Fajny hotel w idealnym miejscu
Pros:

Czystości, śniadania, lokalizacja , smaczna darmowa kawa w lobby przez 24h

2026-10-12 • via Nuitee
M
merav • solo_traveller • il
10
מומלץץץ
Pros:

הכל.... המיקום!! הצוות!! החדר, למרות שהוא לא גדול, ארוחת הבוקר.

פעם שישית שאנחנו מתארחים ברשת פורו בפולין

Cons:

אהבנו הכל

2026-10-12 • via Nuitee
L
Laura • couple • pl
10
2026-10-12 • via Nuitee
R
rejane • solo_traveller • br
9
Pros:

A localização é ótima especialmente se você chegar ou sair por trem porque fica em frente a estação .
Fomos bem atendidos.

2026-10-12 • via Nuitee
E
EDUARDO • extended_group • pt
5
Se tiver de voltar a Cracóvia escolherei um outro hotel.
Pros:

Localização OK. Mesmo ao lado da estação central de comboios de VCracóvia. A 10 min da entrada na cidade velha de Cracóvia

Cons:

Os quartos são relativametne pequenos, praticamente sem arrumação para roupa. A maior parte da iluminação é controlada a partir de um tablet. Não gostei. A maior parte dos funcionários no pequeno almoço são bastante antipáticos. A área do pequeno almoço é bastante reduzida para o número de hóspedes do hotel.

2026-10-12 • via Nuitee
I
Ioannis • extended_group • de
10
2026-10-11 • via Nuitee
J
Jean • couple • fr
10
2026-10-11 • via Nuitee
S
Sylwia • solo_traveller • pl
7
Pros:

Za ponad 700 zł za dobę w opcji last minut 2 noclegi były ok. Pokój przyjemny, czysty, z wszystkimi potrzebnymi udogodnieniami. Zlokalizowany na 1 piętrze na przeciwko przystanku autobusowego więc zasłony przez cały czas były szczelnie zasłonięte. Pomocny i życzliwy personel.

Cons:

Nagrywanie zaskoczyła mnie reakcja na złożone zamówienie w restauracji w niedzielę tuż po 12:00, że nie mogą zrealizować mojego zamówienia bo ,,dopiero co otworzyli i nie są gotowi,,. Pani kelnerka poleciła abym zamówiła coś innego. Dodam, że karta jest dość krótka a ja zamówiłam mączną potrawę.

2026-10-11 • via Nuitee