Homewood Suites Dallas Downtown

Hotels
Homewood Suites by Hilton
8.2 (624 reviews)
1025 Elm Street , Dallas , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Communication delays

Categories

Cleanliness
6.66
Reviews mention instances of cockroaches and cleanliness issues, impacting the score.
Service
8.63
Staff was noted as friendly, although there were some delays in communication.
Location
9.17
Location was frequently praised, being convenient and well-placed.
Room Quality
7.62
Rooms praised for comfort, but issues were noted with size and amenities.
Amenities
7.65
Amenities received mixed feedback, highlighting the need for improvement.
Value for Money
8.11
Generally good value noted, but some felt the experience did not match expectations.
Food and Beverage
9.16
Breakfast and food options were highly regarded.
Overall Experience
8.63
Overall experience was positive despite some issues, indicating customer satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:56

Property Description

Luxurious Suites with Modern Amenities
Located in the heart of Dallas, Homewood Suites Dallas Downtown offers spacious suites with free WiFi, flat-screen TVs, and a kitchenette in each suite. The floor-to-ceiling windows provide ample natural light, creating a bright and welcoming atmosphere.

Entertainment and Recreation
Guests can unwind and have fun at the hotel's heated indoor pool, games room with a golf simulator, Xbox game station, and billiards table. For sports enthusiasts, there's a half-court indoor basketball court, and for movie buffs, a small theatre is available on-site.

Delightful Dining and Nearby Attractions
Start your day with a complimentary continental breakfast and wind down with Manager’s Reception on select evenings. Explore nearby attractions like the Perot Museum and enjoy convenient access to Dallas Love Field Airport and Cotton Bowl Stadium.

Book your stay at Homewood Suites Dallas Downtown for a luxurious and entertaining experience!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note that property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 30 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 624 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 8.63
H
hilde solo_traveller nl
9
Pros:

Locatie. Lopend ben je zo downtown.
Ontbijt was uitgebreid.
Kamer was ruim

Cons:

Parkeerkosten.
Je betaalt flink bedrag om je auto bij hotel te parkeren.
Tip.
Google op naburig parkeerterrein. Regel en betaal online. Scheelt veel geld

2026-05-29 via Nuitee
L
lorenzo hands solo_traveller ve
10
2026-05-28 via Nuitee
C
christian family_with_children us
8
Cons:

Shower - no hot water

2026-05-26 via Nuitee
H
Heloisa couple br
8
2026-05-26 via Nuitee
A
Anna solo_traveller us
9
2026-05-19 via Nuitee
A
Aki solo_traveller us
1
2026-05-19 via Nuitee
G
Geraldine Angela couple us
9
See Downtown Dallas Sites within walking distance!
Pros:

The hotel is close to many important places to see in Dallas. The room was spacious and extremely comfortable. The view was divine and breakfast was delicious!

Cons:

Two nights stay equals a charge of an additional $74.00 in parking fees.

2026-05-19 via Nuitee
E
Emir solo_traveller us
5
Pros:

The facilities where aesthetically pleasing. The hall ways were well maintained. The location was near quite a few attractions and restaurants. I'm thankful for the assistance from the front desk attendant with finding a nice steakhouse and the 10 percent discount coupon for the steakhouse. The list of available attractions was great assistance for people that are not familiar with the downtown area. Thankful for the complimentary water bottles during check in. Thankful for the security personnel.

Cons:

Paying for parking; lack of information about the parking garage setup; not being informed of the one type of garage traffic; only one access point for entering the hotel was inconvenient; the sheer number of homeless people walking near the entrances was concerning/presented a safety issue (if the city is going to displace the homeless, they should create a place for them, because the homeless are still people that deserve a place); and my hot water was not working properly (I have take enough cold showers fight for the US, so why should I have to pay to take a cold shower?).

2026-05-18 via Nuitee
A
Amber couple us
8
Overall satisfactory just not superb.
Pros:

It’s a beautiful property that is clean and well maintained. Armed guards who were attentive and friendly made it feel very safe.

Cons:

Our TV was not hooked up properly and even though they tried to fix it someone logged onto it in the middle of us watching a movie. The breakfast was very bland and tasteless. The room never really got cool and we had to leave the fan on constantly to stay tolerable and the fan was very loud.

2026-05-17 via Nuitee
L
Lisa solo_traveller us
7
2026-05-15 via Nuitee
S
SOSUKE couple jp
7
2026-05-08 via Nuitee
V
Vincenzo extended_group it
10
Good stay in Dallas downtown
Pros:

Comfort, posizione

Cons:

Disponibilità dello staff nell’inviato fattura

2026-05-05 via Nuitee
Q
Quint63 couple us
10
good location will stay again
Pros:

missing biscuits and gravy but thats me

Cons:

small roaches in bathroom

2026-05-04 via Nuitee
J
jardomag solo_traveller pl
10
2026-04-27 via Nuitee
N
Nathalie solo_traveller ch
9
Pros:

Le grand lit, le petit-déjeuner

Cons:

La douche vieillissante

2026-04-24 via Nuitee
B
Bernd solo_traveller de
10
Pros:

Tolles Frühstück und ein klasse Velvet-parking-service

2026-04-22 via Nuitee
D
Dörthe solo_traveller de
10
Pros:

Schönes Zimmer. Gute Lage für JFK Plaza und zum Besuch eines NBA Spiels. Top war der Parkservice der bei uns im Preis enthalten war, denn parken in Dallas ist ein Alptraum.

Cons:

Das Essen im Shop ist für Backöfen leider hatten wir keinen in der Suite somit totaler teurer Fehlkauf

2026-04-20 via Nuitee
M
MRS. DEBRA SUTTON solo_traveller us
6
Pros:

I like the space the room had

Cons:

No parking for some one who dont want to pay high price for some one I get thete car every time they needed it

2026-04-18 via Nuitee
M
Mariya couple us
10
2026-04-16 via Nuitee
M
Mikko extended_group fi
8
Pros:

Sijainti oli hyvä, lyhyt matka jäähallille mikä oli reissussa tärkeä asia meille. Sänky oli hyvä.

Cons:

Aamupala ei ollut erikoinen.

2026-04-16 via Nuitee