Homewood Suites Dallas Downtown

Hotels
•
Homewood Suites by Hilton
8.2 (630 reviews)
1025 Elm Street , Dallas , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Communication delays

Categories

Cleanliness
6.66
Reviews mention instances of cockroaches and cleanliness issues, impacting the score.
Service
8.63
Staff was noted as friendly, although there were some delays in communication.
Location
9.17
Location was frequently praised, being convenient and well-placed.
Room Quality
7.62
Rooms praised for comfort, but issues were noted with size and amenities.
Amenities
7.65
Amenities received mixed feedback, highlighting the need for improvement.
Value for Money
8.11
Generally good value noted, but some felt the experience did not match expectations.
Food and Beverage
9.16
Breakfast and food options were highly regarded.
Overall Experience
8.63
Overall experience was positive despite some issues, indicating customer satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:56

Property Description

Luxurious Suites with Modern Amenities
Located in the heart of Dallas, Homewood Suites Dallas Downtown offers spacious suites with free WiFi, flat-screen TVs, and a kitchenette in each suite. The floor-to-ceiling windows provide ample natural light, creating a bright and welcoming atmosphere.

Entertainment and Recreation
Guests can unwind and have fun at the hotel's heated indoor pool, games room with a golf simulator, Xbox game station, and billiards table. For sports enthusiasts, there's a half-court indoor basketball court, and for movie buffs, a small theatre is available on-site.

Delightful Dining and Nearby Attractions
Start your day with a complimentary continental breakfast and wind down with Manager’s Reception on select evenings. Explore nearby attractions like the Perot Museum and enjoy convenient access to Dallas Love Field Airport and Cotton Bowl Stadium.

Book your stay at Homewood Suites Dallas Downtown for a luxurious and entertaining experience!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note that property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 30 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 630 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 8.63
R
Rafael • extended_group • us
10
2026-07-21 • via Nuitee
Y
Yubia Alexandra • couple • us
10
2026-07-07 • via Nuitee
S
Stanley • solo_traveller • ke
8
Hotel location is great for those wishing to visit downtown Dallas.
Pros:

Y size of the rooms was great.

Cons:

Nothing

2026-07-03 • via Nuitee
A
Andreas • extended_group • at
6
Pros:

Very helpful staff, Late Check out no Problem

Cons:

No Windows !

2026-06-25 • via Nuitee
T
Tiffany • couple • us
8
It was fine
Cons:

Location

2026-06-25 • via Nuitee
A
anne • couple • nl
8
Prima locatie wel wat aan de prijzige kant voor 3 nachten.
Pros:

Het had een keukentje met een grote koelkast en het was een ruime kamer.
Op loopafstand van bezienswaardigheden
Ontbijt was ook prima

Cons:

De herrie van de airconditioning units aan de buitenkant van je slaapkamer

2026-06-20 • via Nuitee
V
Vallance • family_with_children • ca
7
Hotel met all our requirements; it does show its age, but I would recommend this place to my friends
Pros:

Location; breakfast; gym, staff

Cons:

AC too noisy; front desk staff could have been more informed of locale, i.e. where to find certain things/services;

2026-06-19 • via Nuitee
H
hilde • solo_traveller • nl
9
Pros:

Locatie. Lopend ben je zo downtown.
Ontbijt was uitgebreid.
Kamer was ruim

Cons:

Parkeerkosten.
Je betaalt flink bedrag om je auto bij hotel te parkeren.
Tip.
Google op naburig parkeerterrein. Regel en betaal online. Scheelt veel geld

2026-05-29 • via Nuitee
L
lorenzo hands • solo_traveller • ve
10
2026-05-28 • via Nuitee
H
Heloisa • couple • br
8
2026-05-26 • via Nuitee
C
christian • family_with_children • us
8
Cons:

Shower - no hot water

2026-05-26 • via Nuitee
G
Geraldine Angela • couple • us
9
See Downtown Dallas Sites within walking distance!
Pros:

The hotel is close to many important places to see in Dallas. The room was spacious and extremely comfortable. The view was divine and breakfast was delicious!

Cons:

Two nights stay equals a charge of an additional $74.00 in parking fees.

2026-05-19 • via Nuitee
A
Anna • solo_traveller • us
9
2026-05-19 • via Nuitee
A
Aki • solo_traveller • us
1
2026-05-19 • via Nuitee
E
Emir • solo_traveller • us
5
Pros:

The facilities where aesthetically pleasing. The hall ways were well maintained. The location was near quite a few attractions and restaurants. I'm thankful for the assistance from the front desk attendant with finding a nice steakhouse and the 10 percent discount coupon for the steakhouse. The list of available attractions was great assistance for people that are not familiar with the downtown area. Thankful for the complimentary water bottles during check in. Thankful for the security personnel.

Cons:

Paying for parking; lack of information about the parking garage setup; not being informed of the one type of garage traffic; only one access point for entering the hotel was inconvenient; the sheer number of homeless people walking near the entrances was concerning/presented a safety issue (if the city is going to displace the homeless, they should create a place for them, because the homeless are still people that deserve a place); and my hot water was not working properly (I have take enough cold showers fight for the US, so why should I have to pay to take a cold shower?).

2026-05-18 • via Nuitee
A
Amber • couple • us
8
Overall satisfactory just not superb.
Pros:

It’s a beautiful property that is clean and well maintained. Armed guards who were attentive and friendly made it feel very safe.

Cons:

Our TV was not hooked up properly and even though they tried to fix it someone logged onto it in the middle of us watching a movie. The breakfast was very bland and tasteless. The room never really got cool and we had to leave the fan on constantly to stay tolerable and the fan was very loud.

2026-05-17 • via Nuitee
L
Lisa • solo_traveller • us
7
2026-05-15 • via Nuitee
S
SOSUKE • couple • jp
7
2026-05-08 • via Nuitee
V
Vincenzo • extended_group • it
10
Good stay in Dallas downtown
Pros:

Comfort, posizione

Cons:

Disponibilità dello staff nell’inviato fattura

2026-05-05 • via Nuitee
Q
Quint63 • couple • us
10
good location will stay again
Pros:

missing biscuits and gravy but thats me

Cons:

small roaches in bathroom

2026-05-04 • via Nuitee