Hotel El Portón de San Joaquín

Hotels
Independent
8.8 (124 reviews)
Calle 42 #68A - 32, Medellín, Antioquia, 50031 , Medellín , CO

Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Wheelchair accessible
Steam room
Elevator
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
7.8
Service was generally appreciated, although a few guests had complaints about wait times.
Location
7.3
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
5.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
5.8
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
5.8
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
8
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
7.8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 21:43

Property Description

Recreation Amenities and Views
Indulge in the sauna or relax on the terrace, taking in the picturesque surroundings.

Convenience and Services
Enjoy complimentary wireless internet, room service, and unwind with a drink at the bar/lounge.

Meeting Facilities and More
Benefit from a business center, tour assistance, and dry cleaning services, with 3 meeting rooms available for events.

Book now for a delightful stay at Hotel El Portón de San Joaquín, strategically located in Laureles with easy access to key attractions and amenities.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

8.8
Based on 124 reviews
Cleanliness: 8
Service: 7.8
Location: 7.3
Room Quality: 5.8
Amenities: 5.8
Value for Money: 5.8
Food and Beverage: 8
Overall Experience: 7.8
H
Hernan
10
Pros:

Nice

2025-06-08 via Nuitee
R
Ricardo
10
Pros:

Close to shoping and restaurants. Good service

2025-05-06 via Nuitee
J
Jose
10
Pros:

Very good

2025-05-01 via Nuitee
P
Prakash
8
Pros:

Very good service from attentive staff, parked my car for me at night, bar open 24 hrs for drinks and snacks, close to nightlife and restaurants, and in a very quiet and safe zone.

2025-04-26 via Nuitee
H
Hande
8
Pros:

İlk gece sabaha kadar süren inşaat gürültüsü, ütü olanağının bir otele yakışmayacak şekilde olması ve konumun ulaşım seçeneklerinin taksi ile sınırlı olması dışında; özellikle temizliği, personelin yardımseverliği, çözüm odaklı olması ve güzel kahvaltı seçenekleri ile buradaki konaklamamdan memnun kaldım.

2025-03-01 via Nuitee
N
NPSTER Family nl
10
Will not disappoint
Pros:

Want to experience local atmosphere and culture this is the hotel to stay. Located in a residential area and very easy to wak to the la 70 which has great restaurants and night live.
Check in was very efficient room we had was very spacious. Breakfast was good, and if you get bored there are several small cafe/ restaurants were you can grap somethin to eat.
With all this acitvity nearby you can still get a great night sleep thanks to th a/c in the room

2024-07-26 via Tripadvisor
A
Alexander
8
Pros:

Great affordable hotel and centrally located in Laureles.

2024-06-02 via Nuitee
S
Sylvain
10
Wonderful stay
Pros:

Well located, clean and very friendly staff. The price of the room is well worth the stay. I highly recommend this place

2024-04-22 via Nuitee
A
Alexander
8
Affordable with great value
Pros:

This hotel is the place to stay in Laureles. It is affordable with great value. The staff is very helpful with professionalism. Great location with easy access to all the nice restaurants and fun places in the city. The facility is always clean and well kept. Breakfast is decent.

2024-04-14 via Nuitee
A
alpay
10
Super clean room
Pros:

Friendly staff & super clean room & secured facility & good breakfast &

2024-03-26 via Nuitee
J
John
10
Pros:

Had a nice weeklong stay here. Room had nice view and was very clean. Even though it faced the street I slept well and I'm a very light sleeper. Comfortable full size bed (my room) and mini fridge. 2 minute walk to supermarket and several cafes. Only minor thing was the occasional elevator noise. Fantastic stay!

2024-03-06 via Nuitee
O
omy
10
Pros:

Todo muy bien excelente servicio

2024-01-21 via Nuitee
G
Grace
10
Pros:

The best location in the city. Excellent service and beautiful hotel!

2023-09-29 via Nuitee
A
Alexander family_with_children
10
Pros:

Using this property back after a couple of years back. Safe neighborhood lots of typical food property condition is good

2023-02-02 via Nuitee
J
JANE partner
10
Pros:

Great location, lots of restaurant choices close by. All the staff were awesome, so kind and professional. One criticism, very few power outlets for charging in the room

2022-06-02 via Nuitee
A
Anne
10
Pros:

My stay at this property exceeded my expectations. Every interaction I had with the staff was met with a "can do" attitude. For example, I was unable to go on a tour to Lake Guatape due to
the taxi driver not finding the tour bus. When I returned to the hotel and shared what had occurred, they immediately booked a similar tour (with hotel pick up) based on my availability. That's outstanding service for a guest to receive and one of the many reasons why I will be returning.
I found the hotel to be located in a quiet area of Laureles within a short walk to an area with nightlife activities for those who are interested. A grocery store is right around the corner. A reasonable amount of restaurants are within walking distance or a short taxi ride which is very inexpensive.
I stayed for a week and went on amazing adventures every day......some on tours and some solo. As woman traveling alone, I never felt
uncomfortable or unsafe.
So, I highly recommend staying here.
It's a great hotel AND location for springboarding off on adventures of your choosing.

2022-03-03 via Nuitee
C
Christopher
10
Pros:

The staff was very friendly and accommodating. They went above and beyond to ensure that my stay was excellent. The communication between the staff and myself ensured that my trip went well. The facility is centrally located within walking distance to nearby restaurants, shops and stores. The room cleanliness and accommodations went above my expectations for the price. I would definitely recommend staying here, and intend to revisit the property on future visits.

2022-02-06 via Nuitee
M
MariaElena1880 NONE
10
Super vacation
Pros:

My mom and I visited Medellin, we stay for two weeks in this hotel. Very clean, nice people, delicious food, staff very friendly . Good location. I love this hotel. I left my wallet by mistake in the bed and I found hours later with all my documents and money after they clean my room. I really impress.

2022-01-16 via Tripadvisor
M
Melania friends
10
Pros:

Excelente servicio, gente muy amable.

2021-11-05 via Nuitee
L
Lorraine partner
8
Pros:

The hotel was conveniently located near the metro , restaurants, park . The rooms were always clean . The lobby had a outside front patio which was perfect to have a drink at night . The only negative was the complementary breakfast was the same daily eggs , toast , fruit .

2021-08-29 via Nuitee