Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location with beautiful views
Cons:
Concerns about cleanliness
Limited dining options in the evening

Categories

Cleanliness
8.58
Some concerns about cleanliness noted, particularly regarding the bathroom.
Service
9.99
Staff consistently described as friendly, helpful, and accommodating.
Location
9.59
Location is highlighted as perfect, with easy access to nearby attractions.
Room Quality
9.04
Rooms rated positively overall, but some reports of outdated furniture.
Amenities
9.07
Amenities are appreciated but could be enhanced, particularly dining options.
Value for Money
9.03
Overall value perceived as good, reflecting the quality of service received.
Food and Beverage
8.58
Breakfast quality noted as lacking; evening snacks suggested.
Overall Experience
9.75
Guests report a very satisfying stay, with a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:09

Property Description

Stunning Views and Relaxing Atmosphere

Luxurious Accommodations and Amenities
The Pela Mare Hotel offers spacious units set in colorful gardens with modern amenities like air-conditioning, fridge, and coffee making facilities. Each unit includes a separate bedroom and living room for maximum comfort during your stay.

Delicious Dining and Convenient Services
Indulge in Cretan cuisine at the spacious cafeteria and snack bar, or enjoy refreshments by the pool. The hotel also offers packed lunch baskets and a range of services including free Wi-Fi, tour arrangements, and currency exchange.

Experience the beauty of Agia Pelagia bay while enjoying the convenience of nearby shops and attractions. Book your stay at Pela Mare Hotel for a memorable and relaxing vacation.

Important information:

Kindly note that in the event of early departure, the entire amount of the stay will be charged.

Please note that, during check-in, guests must present the credit card used upon reservation and the cardholder name must match the primary guest name.

The hotel reserves the right to pre-authorize the credit card provided on your reservation form for any amount necessary [up to 100% of the total amount of the reservation cost].

The pool is seasonal and operates from 1 May to 31 October.

"Anemos” Cocktail Bar and a la carte restaurant are seasonal and guests are encouraged to contact the property directly for more information regarding the operating dates and operating hours.
Breakfast at the main restaurant:

Early breakfast is available at 7:30 am.

Kindly note that not all room types can accommodate a full-size extra bed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Oct 31, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Sat, Oct 31, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 603 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.75
G
Guy family_with_children il
6
שורה תחתונה: המלון מציע תמורה סבירה למחיר ונוף מנצח, אך הליקויים באמבטיה והאוכל הדל פגעו בחוויה. במח
Pros:

הנוף והמרפסת: זהו ללא ספק הציון לשבח של המלון. קיבלנו חדר עם מרפסת נעימה (שולחן ו-4 כיסאות) המשקיפה לנוף מפרצים מדהים וים פתוח.המיקום (עם רכב): למי ששוכר רכב המיקום מצוין ונוח. יש חנייה בשפע במלון. המרחק לחופים הקרובים (אגיה פלגיה, ליגאריה ומאדס) קצר מאוד בנסיעה, והנסיעה לאתרים רחוקים יותר כמו אגם קורנס סבירה בהחלט (כשעה וחצי).ניקיון: החדרים היו נקיים מאוד, ושירות החדרים (החלפת מגבות וסידור) היה יעיל וטוב.מחיר: המחיר היה הוגן, ואפילו מעט זול בהשוואה לאופציות אחרות באזור.

Cons:

חדר הרחצה והמקלחון: חוויה מאכזבת מאוד. המקלחון קטן, פתוח לחלוטין וללא וילון או דלת. תוך דקה של מקלחת כל הרצפה מוצפת במים. כשביקשנו פתרון בדלפק, קיבלנו תשובה תמוהה ש"זו המסורת של המקום". רק לאחר שהתעקשנו הביאו לנו מגב רצפה. לא בשביל לנגב ריצפה באנו לחופשה וזה גם היה יעיל חלקית (במיוחד שהביאו לנו מגב קצת מצ'וקמק). נגישות ברגל: המלון נמצא במעלה גבעה תלולה מאוד. בחום של יולי-אוגוסט, החזרה ברגל מהים היא משימה מאתגרת וכמעט בלתי אפשרית. רכב הוא חובה.אוכל ומסעדה: ארוחת הבוקר מוגשת לצד הבריכה באווירה נעימה ובריזה נהדרת, אך המבחר דל ביותר. אין גיוון, ויש מחסור חמור בירקות (רק עגבנייה ומלפפון מדי יום). בנוסף, מסעדת הבריכה מציעה תפריט מצומצם ושעות פתיחה קצרות מאוד.

2026-07-25 via Nuitee
A
Angela solo_traveller it
9
Pros:

Ha un panorama spettacolare che incanta, colazione buona, esposizione su due lati che permette un'ottima areazione, anche il frigorifero è dotato di un piccolo freezer che congela bene. Le foto rispecchia la struttura

Cons:

La stanza è priva di appendiabiti a parte l'armadio, la terza persona non ha una sedia e neppure un appoggio di fianco al letto. Bagno piccolo, va bene per due, un po' piccolo per tre.

2026-07-24 via Nuitee
K
Katrine family_with_children dk
10
Pros:

Hyggeligt hotel, med bedste udsigt i Agia pelamare.
Sødt personale, altid klar på at hjælpe dig. God morgen buffe.

2026-07-23 via Nuitee
M
Marie solo_traveller fr
10
Bel endroit
Pros:

Très belle découverte ! Nous avons passé un excellent séjour. L'hôtel est magnifique, très propre et parfaitement entretenu. La vue est superbe et l'environnement est calme, ce qui rend le séjour très reposant. Le petit-déjeuner est copieux et de qualité. Un grand merci à toute l'équipe pour son accueil chaleureux, sa gentillesse et son professionnalisme. Nous reviendrons avec grand plaisir et recommandons cet établissement sans hésiter.

Cons:

RAS

2026-07-22 via Nuitee
D
DENIS extended_group fr
9
Belle escapade en Crète, je recommande
Pros:

Gentillesse du personnel et professionnalisme, en particulier de Iorgos et Sofia.
Emplacement excellent permettant d’accéder facilement à Rethymno et Heraklion ainsi que de nombreux sites touristiques

Cons:

Les petits déjeuners utilisent des ingrédients assez bas de gamme et assez répétitifs

2026-07-19 via Nuitee
S
Sophie extended_group fr
10
Nous avons passé une agréable semaine dans ce magnifique hôtel. Accueil chaleureux, personnel toujours souriant et bienv
Pros:

Nous avons tout aimé

2026-07-19 via Nuitee
Y
Yuri family_with_children by
9
Pros:

Потрясающе красивый вид на море и горы! Небольшой компактный отель с хорошо продуманной территорией, бассейном, лежаками и зоной отказа. Очень профессиональный персонал, номера были чистыми, хороший завтрак. В целом, очень уютный и тихий отель для комфортного отдыха. До главного пляжа Агия - Пелагия 20 минут пешком, пляж прекрасный, вода чистейшая!

Cons:

Было бы отлично организовать трансфер от пляжа в отель, потому что дорога в отель идет круто в гору, в жару для немолодых людей немного тяжеловато идти

2026-07-17 via Nuitee
Y
Yann family_with_children mq
8
2026-07-13 via Nuitee
V
Vasileios family_with_children de
8
Great people make for a great stay
Pros:

People are everything, and the people in Pela Mare were the highlight of our stay. Everyone was very helpful, smiley, informative, caring and made sure we were not missing anything. We were lucky and found ourselves in Crete in a fairly cool and not too busy season. The apartment was clean and kept tidy everyday (only day the don’t clean is Sunday). We were asked whether we wanted them to clean, so you decide. We read in the reviews about flies in the bathroom. Yes there were, and we have them in other places in Greece. They don’t bite you and it’s a bit extreme to downgrade a review for this alone. There is a pool , and breakfast was satisfying mixed with local delicacies and your standard bread and butter. There is a great view to the Agia Pelagia and Lygaria bays. The hotel is not close to Agia Pelagia, you need to drive or walk, but walking is next to the cars driving to the centre. It is a nice place and, again, the people working there make it worth visiting or revisiting.

Cons:

It was double the price of what we paid on Kasteli for half the size of the property. But this might not be an issue of the property, rather than the area. The room felt a bit packed in terms of arrangement and might be worth to have a re-arrangement and re-decoration to update / modernise the style.

2026-07-10 via Nuitee
M
Mateusz family_with_children pl
9
Pros:

Pokoje ze świetnym widokiem. Pyszne śniadania. Basen (+ brodzik dla dzieci). Dobra lokalizacja dla podróżujących autem. Duży parking. Pomocny i miły personel. Bezproblemowy check-in (nawet późno w nocy). Doskonały kontakt z hotelem. Blisko kilku ciekawych plaż (koniecznie auto) + dobra baza wypadowa na dalsze wyjazdy. W okolicy hotelu bardzo spokojnie i bezpiecznie.

2026-07-08 via Nuitee
M
Marta solo_traveller pt
9
Excelente estadia!
Pros:

Os funcionários são muito atenciosos e prontos a ajudar. Foram todos em geral muito simpáticos.
As fotos são iguais à realidade por isso podem confiar.

Cons:

Apenas um apontamento. Ao comprarem a estadia contem em alugar um carro também na receção. Por estar localizado num monte é muito complicado, cansativo e até perigoso andar a pé.

2026-07-05 via Nuitee
S
Sonia family_with_children fr
10
J’ai beaucoup aimé mon séjour dans cet hôtel qui est bien situé,et très agréable. Je recommande !
Pros:

Très bon accueil, le personnel très seriviable et très chaleureux. On s’y sent bien ! Les cadre est très agréable et idéal pour se détendre en bord de mer. Merci à toute l’équipe, et à Maria qui a était et de bon conseil pour notre séjour !

2026-07-03 via Nuitee
L
Linda Elia solo_traveller de
10
Pros:

Everything! Specially the receptionists kindness

2026-06-29 via Nuitee
R
romain couple hk
9
2026-06-28 via Nuitee
C
Christian solo_traveller de
9
Pros:

Die Unterkunft war Klasse. Sehr sauber, Personal war gut und die Lage war ebenfalls sehr gut, wenn man es etwas ruhiger haben möchte. Die Ausstattung mit pool und der Außenanlage war ebenfalls sehr gut und gepflegt

2026-06-26 via Nuitee
T
thierry solo_traveller fr
10
2026-06-24 via Nuitee
S
susanna family_with_children it
9
meraviglioso il personale della reception
Cons:

troppe scale

2026-06-22 via Nuitee
M
Michel solo_traveller fr
10
Pros:

Le tout

Cons:

Rien

2026-06-22 via Nuitee
C
Clement solo_traveller fr
8
Pros:

La vue et l'espace piscine pour les enfants.

Cons:

Nous aurions aimé avoir la possibilité de manger sur place le midi et le soir.

2026-06-22 via Nuitee
M
Mousoulis couple gr
9
Pros:

Η θέα,το δωμάτιο άνετο και καθαρό.

Cons:

Η ποιότητα των υλικών στο μπουφέ του πρωινού.

2026-06-20 via Nuitee