The Langham Chicago

Absolutely stunning hotel. Superb service. Everyone was so nice and friendly. Nice and spacious room. The spa is top notch. Too bad I didn’t have time to enjoy it. Could totally spend a whole day there. Food is pretty good too.

I only had an overnight stay on a business trip, but it was a wonderful experience. The staff was friendly and helpful, the hotel itself is beautiful and comfortable, and the location is amazingly convenient.

A true stark difference from other properties I stayed in Chicago. I stayed here for 3 nights and have made my booking via the Amex Fine Hotels program.

Upon arrival, porters greeted us and helped with our bags. I believe this hotel is part of an office building, so the main lobby is on the second floor. As we arrived, we were impressed by the design, the high ceiling with floor-to-ceiling windows, dangling art pieces, the Christmas tree, the piano, the fireplace, the overall grandeur, the amount of natural light being captured, as well as the iconic Chicago River view. It was spacious and elegant. The gentleman who helped with our check-in, Eloy, was professional and courteous. He explained everything in detail and helped us with the elevator. We were also pleasantly surprised that our room was already ready by noon. Our bag was delivered almost immediately after, we asked for glass-bottled water, and it came shortly after as well. Overall staff were very well trained, from porter to the concierge, spa staff to restaurant staff.

We stayed at the Premier river view king room. It was beautiful and spacious, offered amazing view of the Chicago River and the surrounding skyscrapers. The marble bathroom was also spacious and featured a dual vanity. The in-room coffee machine was very clean, I ran it for the first time, and the water came down clear. There were ceramic mugs and cups, and a good selection of teabags. We also received complimentary champagne during turndown service on our first night. One night we ordered room service, and the lady from in-room dining also had very professional mannerisms, and communicated clearly and upfront about the wait time. The team was also able to have the food delivered within that promised timeframe. Breakfast was à la carte with standard offerings, and the overall food quality was good.

The overall color tone of the hallway consists mostly of wood and cream, with warm lighting, which makes it comfortable. The hallway leading up to the spa and gym was decked out with marble, and edged decoration on the doorway. It was overall understated with a nice amount of asian influence. The spa was very clean, and has two types of saunas, and a relaxation lounge with heated chaise loungers. We have both enjoyed the spa very much during our stay. On the day of checkout, when we departed the hotel around 8:20 am, we did notice the absence of porters.

We had a pleasant stay at the Langham, and I would recommend this property to those visiting Chicago.

We had a fantastic Christmas stay at this beautiful hotel. Service, food, room - all 5 stars! If I had one tiny negative our room wasn’t quite ready when we checked in. No big deal…we were there a little before check in time and the hotel was very busy. We waited in the bar with a great view of the river and had a cocktail and before we even took our first sip of our drinks our room was ready. Highly recommend saying in the Junior Suite…perfect amount of room and a gorgeous bathroom with large shower and tub and ample closet space. Special mention to front desk staff and room service staff who always greeted you with a smile and perfect service! We’ve stayed in some fabulous hotels throughout the world and would definitely rank this hotel as one of our favorites.

I’ve stayed here many times and it feels like each time I experience a “downgrade” if you will. We’re here celebrating a wedding anniversary and we’re please to be upgraded to an “executive” suite which is code for a higher floor but crappy view. When I tried to use the spa this morning they made me use lockers by the pool which made for an awkward undressing and changing experience. In couldn’t even fully enjoy my experience. Meanwhile, I saw the attendant escorting other women into the spa and explain what each sauna was etc. but I was not offered the same courtesy. Perhaps they were receiving treatments and since I am a guest and only spending $800 plus on a room. I’m not entitled to the same treatment all in all. I’m very disappointed with this experience and likely won’t stay here for a while.

The club level food was amazin, the staff was great the room & clubroom was spotless.

I am a person that I analyze everything when I take vacations or a staycation.
0 complaints, everything was perfect.. Langham is the perfect hotel
Everyone that worked under the langham super nice and friendly

We had a wonderful stay at the hotel. The room was spacious and clean. The executive lounge was top tier with great views of the city, a lovely variety of food and attentive staff.

Staff and Hotel set the bar high. I was very impressed. I even received a Langham Bear which was so adorable 🥰 you all should be very proud by the way your staff uphold and be the face of The Langham ❤️

The Langham is a decent property with spacious rooms (for a superior king). Location is great, very walkable to Michigan Ave and with plenty of restaurant options close by.

However, for a five star property, service and staff are better at the Four Seasons (both front desk, daily service, and spa services as well.) Friendlier, better attention to detail and requests (should you have any) and efficient.

Small things - like a dirty washcloth not being replaced from the previous guests, housekeeping forgetting to stop by to make up the room, dropping the ball in getting a special item delivered to the room for a 50th bday (despite several assurances it would be there) - these are all little things that add up to a subpar guest experience. It’s a perfectly fine hotel, but for a true personalized and luxury experience you are better off going to the Peninsula or Four Seasons.

Food was consistently good (though service was slow, even in down times) so that was a plus.

Just when you thought it couldn't be duplicated, they turned it up a notch or two or three! The Langham Chicago has been my destination for celebrating special personal events. I can't think of a better luxury hotel to commemorate these important days, with the warmth and charm of its surroundings and exceptional staff. Keep it up, Langham Chicago....you're the GREATEST!!

This property is well-designed snd immaculate from the moment you walk in, to restaurants, the spa, and your room!!! I’ve stayed in many luxury hotels and this one was definitely at the top!

My stay was amazing!! It was everything we could have hoped for! I was not disappointed! My daughter had a wonderful 25th birthday!!

The location has a wonderful view.
Room is very clean and good lighting.
Breakfast was good enough.